Cleverbridge vs Amilia

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Our analysts compared Cleverbridge vs Amilia based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Cleverbridge Software Tool
Amilia Software Tool

Product Basics

Cleverbridge ensures efficient billing and payment management, as well as localized customer experiences for global audiences. It offers subscription management, reporting and analytics, customer data management, lifecycle marketing, and international compliance. B2B commerce helps automate renewals, uses quote-to-cart to collect funds and enables one-click purchases. Other attributes include taxation, fraud prevention, email and performance marketing, and more.

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Amilia is a comprehensive software solution designed to streamline and manage tasks within the realm of Recreation Management. It is particularly well-suited for organizations and businesses that operate in the leisure and community services sectors, offering a range of tools to facilitate program registration, membership management, and facility booking. One of the key benefits of Amilia is its ability to enhance customer engagement through an intuitive online platform, making it easier for users to access services and for providers to manage operations efficiently. Among its popular features are online registration, payment processing, and scheduling, which collectively contribute to a more organized and user-friendly experience. When compared to similar products, Amilia stands out for its user-centric design and flexibility, accommodating a variety of recreational management needs. Pricing considerations for Amilia typically involve a range based on the scale of usage, with options for monthly or annual payment plans, ensuring that there is a cost-effective solution for different sizes of organizations.

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$29.95 Monthly
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$99 Monthly
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Windows
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Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Simplify Financials: Offload financial operations and responsibilities to the vendor acting as the merchant of record. Automatically maintain and update local laws, regulations and compliances. 
  • Go Global: Overcome the complexity of navigating international markets with a multilingual platform that supports multiple currencies and checkout options. Offers a network of service providers for localized marketing. 
  • Streamline Operations: Automate repetitive administrative tasks to focus on solving business problems. Stay on top of processing by getting an overview of every operation and workflow from a dashboard. 
  • Improve Decision Making: Create a central repository of business data and analyze it to learn customer behavior, trends, campaign performance, product engagement and untapped opportunities. 
  • Tailor To Fit Needs: Add features through external integrations using the open API. Provides detailed documentation for each API. 
  • Increase Revenue: Tap into additional revenue streams by offering digital services using the subscription engine that supports trial periods, discounts, automated renewals and direct payments. 
  • Strengthen Marketing Efforts: Recover abandoned carts and reduce churn rate by engaging with customers using the growth module that factors sector specifics, geography and customer history. Offers call center services for answering customer calls 24x7. 
  • Enhance B2B Experience: Offer businesses a B2C shopping interface with quote-to-carts, self-service, search bars, saved orders and more. Manage complex product structures with variants, segment-specific pricing and discount schemes. 
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  • Sell Products: Leverage the Amilia store in the merchandise module to sell uniforms, equipment and other products.  
  • Review Data: Allow clients to review their activities on one centralized calendar with the global user account apparatus. 
  • Expand Outreach: List businesses, clubs and other activities via the Amilia Marketplace for parents or people who recently moved into the community to discover.  
  • Staff Management: Allocate schedules to faculty through the staff module. Users may also apply tags to staff to designate licenses, skills, talents and more. 
  • Monitor Enrollments: Analyze activity reports to understand which activities gain the most registrations, see who signed up for a particular club and assess a program's performance during any period. 
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  • Management: Insulate the business from non-compliance fines and security breaches, provide stability, scale efficiently and manage customer data:
    • Integration: Synchronize data from existing CRMs, ERPs, web analytics tools, marketing automation systems and more with a plug-and-play connector and robust set of APIs. 
    • Subscription: Design pricing plans with options including fixed pricing, term, tiered, usage-based, or any combination of the above. Manage cross-sells, promotions, upgrades and downgrades; offer automated or manual renewal options. 
    • Customer Data: Track and identify customer behavior across various marketing channels. Centralize all data and identify patterns to strategize campaigns and drive sales. 
    • Customer Self-Service: Allow customers to update their own personal, payment, renewal and plan information. They can access their purchase history, modify subscription and payment options, and access personalized offers and content. 
    • Customer Lifecycle Marketing: Deliver targeted communications via email, ads or SMS messages and trigger dormant customers.  
    • Global Compliance: Monitor the dynamic regulatory landscape and comply with international data protection regulations, like GDPR. Maintain compliance with PCI, DSS, ISAE 3402 and other protocols. 
  • Monetization: Supports diverse pricing models, billing scenarios and payment methods to maximize recurring revenue. 
    • Billing and Invoicing: Provide customer-specific payment options and bill accurately for term, tiered or usage-based subscriptions. 
    • Payment Processing: Securely collect payments, issue refunds and record and reconcile transactional data. Defend against chargebacks and receive assistance for defense against claims. Manage currency exchange and integrate global payment processors to minimize foreign billing events. 
    • Revenue Retention: Reduce service interruption and involuntary churns due to outdated credit cards. Automatically receive updated credit card information without any customer intervention. 
    • Taxation: Calculate taxes accurately depending on location and automate sending tax payments to the proper authorities. 
    • Fraud Prevention: Review all charges with automated screening technology; leverage behavioral data to eliminate human bias and false positives. Flag orders for manual review by specialized analysts. 
  • Marketing: Scale business, identify opportunities and streamline marketing campaigns to boost sales: 
    • Localization: Offer customers prevalent language, currency and payment options based on their location. Access 30 languages, 60 currencies and 48 payment methods to provide a highly localized online experience. 
    • Reporting and Analytics: Analyze trends, measure customer satisfaction and identify optimization opportunities with various up-to-date reporting tools and cohort analysis. 
    • Testing and Optimization: Develop testing strategies and make data-based decisions to improve subscription programs, all while receiving expert assistance to optimize these processes. 
    • Email Marketing: Create new revenue streams and nurture existing relationships with customized email marketing campaigns. Execute campaigns and monitor their efficiency with built-in tracking and reporting tools. 
    • Performance Marketing: Receive expert assistance on recruiting, communicating and incentivizing strategic publishers. Give publishers access to assets and reporting for targeted marketing and automate commission tracking and payout handling. 
    • B2B Marketing: Target business clients more effectively; allow sales reps to generate and send personalized, pre-populated carts to customers. Allow customers to configure price quotes and complete transactions without sales assistance through its self-service CPQ. Create a global, virtual storefront and connect it to other critical information systems. 
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  • Payment Options: Utilize the automated billing component in the payment options module to assure finalized transactions before completing the registration process. This feature also provides patrons with various payment options such as credit cards, e-checks, online and in-person. 
  • Recurring Payments: Tailor a bill's start date, monthly billing day and expiration interval with the recurring payments appliance. Users may also authorize patrons to cancel their membership at any time or make cancellation requests. 
  • Attendance: Produce unique attendance lists for all activities with information gathered in the registration process. Users have access to medical conditions, dietary limitations and emergency contacts and even save lists as reusable templates. 
  • Accounting Reports: Stay in the loop about revenue and cost figures by implementing general ledger codes for goods and profit-based activities. Manage finalized payments and outstanding balances by linking them to trackable invoices. 
  • Client Database: Develop an account for every patron who completes the registration paperwork instead of inputting it by hand with the client database tool. Users will have real-time information about allergies, medical conditions, emergency contacts, photos and more. 
  • Activity Calendars: Provide clients with a seamless activity calendar and a future activity schedule to manage all of their clubs and activities. Those with several organizations or family members under a single account can use the calendar's filter views to find the most relevant data. 
  • Memberships: Establish one-time payments or auto-renewal fees with the membership accessory. This appliance also offers digital and physical membership cards for admission to any service provided by a business, municipality or associate company. Users may add member photos, personal information, logos, expiration dates and scannable bar codes to the membership cards. 
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Product Ranking

#24

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#62

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User Sentiment Summary

Great User Sentiment 34 reviews
Great User Sentiment 87 reviews
86%
of users recommend this product

Cleverbridge has a 'great' User Satisfaction Rating of 86% when considering 34 user reviews from 3 recognized software review sites.

88%
of users recommend this product

Amilia has a 'great' User Satisfaction Rating of 88% when considering 87 user reviews from 2 recognized software review sites.

5.0 (9)
n/a
4.2 (23)
5.0 (3)
2.5 (2)
n/a
n/a
4.4 (84)

Synopsis of User Ratings and Reviews

Global Reach: Cleverbridge provides merchants with the tools to navigate the complexities of selling products and services in various countries, including handling taxes, complying with local regulations, and supporting multiple currencies and payment methods.
Subscription Management: The platform simplifies the management of recurring billing and subscriptions, automating tasks such as invoicing, payment processing, and subscription renewals. This can be particularly beneficial for businesses with subscription-based models, as it reduces manual effort and ensures a smooth customer experience.
Fraud Prevention: Cleverbridge incorporates robust fraud prevention measures to protect merchants from fraudulent transactions and chargebacks. This includes features such as address verification, card security code checks, and velocity checks, which help to identify and prevent suspicious activity.
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Implementation: Approximately 58% of users who mentioned this solution's implementation process said it's easy to install and has a vigorous interface.
Customer Support: Of the users who addressed this program's customer support, 81% said the staff is superb and knowledgeable.
Performance: Roughly 80% of users who discussed this platform's performance said it's user friendly and better than paper rosters.
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Subscription Management Issues: Users have reported challenges with managing or canceling subscriptions, often encountering difficulties reaching customer support or experiencing unexpected charges.
Payment Processing Problems: Some users have experienced issues with payment processing, including declined transactions, delayed refunds, and difficulties updating payment information.
Customer Support Concerns: A recurring theme in user feedback is the difficulty in reaching Cleverbridge's customer support, with long wait times and unresponsive communication channels being common complaints.
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Training: Of the users who mentioned this solution's training process, 41% said it has a steep learning curve.
Features: Roughly 73% of users who addressed this program's features said the reports aren't customizable, it can't perform automatic bank reconciliations and the billing process is tricky.
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Let's "bridge" the gap between you and understanding what users think of Cleverbridge: Cleverbridge has garnered a mixed bag of reviews over the past year. Users appreciate its comprehensive suite of features, particularly its subscription management capabilities and global payment processing. The platform's ability to handle recurring billing, manage different currencies, and comply with international tax regulations is a major plus for businesses with a global reach. However, some users find the interface clunky and outdated, leading to a steep learning curve. The reporting tools also leave something to be desired, lacking the depth and customization options that some competitors offer. Cleverbridge attempts to differentiate itself by providing a high level of customer support, but reviews on the quality of support are inconsistent. Some users rave about the responsiveness and helpfulness of the support team, while others report long wait times and unresolved issues. Ultimately, Cleverbridge seems best suited for mid-sized to large businesses with complex eCommerce needs, especially those operating internationally. Its robust feature set can handle the demands of a growing business, but smaller businesses or those with simpler requirements might find the platform overwhelming and expensive. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check the latest reviews and comparisons before making a decision.

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Amilia is an accounting ERP that streamlines recreational management. Users rave about the simple installation and robust interface. They also adore the knowledgeable support staff and how it's more efficient than paper-based rosters. On the other hand, some users find that the features are lackluster because the reports are not customizable and the system doesn't carry out instant bank reconciliations. They also complain that the solution has a complicated learning curve. However, the majority of users find it a useful solution to meet their recreational needs.

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