Amilia vs SAP Commerce Cloud

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Our analysts compared Amilia vs SAP Commerce Cloud based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Amilia Software Tool
SAP Commerce Cloud Software Tool

Product Basics

Amilia is a comprehensive software solution designed to streamline and manage tasks within the realm of Recreation Management. It is particularly well-suited for organizations and businesses that operate in the leisure and community services sectors, offering a range of tools to facilitate program registration, membership management, and facility booking. One of the key benefits of Amilia is its ability to enhance customer engagement through an intuitive online platform, making it easier for users to access services and for providers to manage operations efficiently. Among its popular features are online registration, payment processing, and scheduling, which collectively contribute to a more organized and user-friendly experience. When compared to similar products, Amilia stands out for its user-centric design and flexibility, accommodating a variety of recreational management needs. Pricing considerations for Amilia typically involve a range based on the scale of usage, with options for monthly or annual payment plans, ensuring that there is a cost-effective solution for different sizes of organizations.

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SAP Commerce Cloud helps online businesses manage omnichannel commerce. It enables enterprises to deliver personalized customer experiences from acquisition to retention and unify every touchpoint, including online, social media, mobile, POS and more.

Its features include omnichannel marketing, product information, order and customer experience management, analytics, and more. Use the headless architecture to customize the backend and add required functionalities through plug-and-play integrations.
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$99 Monthly
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$100,000 Annually, Quote-Based
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Product Assistance

Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Sell Products: Leverage the Amilia store in the merchandise module to sell uniforms, equipment and other products.  
  • Review Data: Allow clients to review their activities on one centralized calendar with the global user account apparatus. 
  • Expand Outreach: List businesses, clubs and other activities via the Amilia Marketplace for parents or people who recently moved into the community to discover.  
  • Staff Management: Allocate schedules to faculty through the staff module. Users may also apply tags to staff to designate licenses, skills, talents and more. 
  • Monitor Enrollments: Analyze activity reports to understand which activities gain the most registrations, see who signed up for a particular club and assess a program's performance during any period. 
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  • Easily Add Custom Features: Connect with other SAP products to add extra features like CRM, PLM, ERP and more. Design connections with external software using REST and GraphQL API. 
  • Manage Everything From One Place: Unify every complex process in a single platform, including omnichannel marketing, distributed order management, CX tracking and personalization, fulfillment, and more. 
  • Increase Efficiency: Manage multiple brands from a centralized dashboard. Set up dual storefronts for B2B and B2C customers and avoid double orders, backorders and other human errors. 
  • Improve Customer Satisfaction: Provide intelligent behavior-based product recommendations, offer flexible payment and fulfillment options and personalize every customer touchpoint from discovery to fulfillment. B2B customers can easily shop with self-guided experiences. 
  • Boost Efficiency: Define rules to automate processes like order routing, transaction recording, payment processing and more and free up associates to focus on problem-solving and scaling operations. 
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  • Payment Options: Utilize the automated billing component in the payment options module to assure finalized transactions before completing the registration process. This feature also provides patrons with various payment options such as credit cards, e-checks, online and in-person. 
  • Recurring Payments: Tailor a bill's start date, monthly billing day and expiration interval with the recurring payments appliance. Users may also authorize patrons to cancel their membership at any time or make cancellation requests. 
  • Attendance: Produce unique attendance lists for all activities with information gathered in the registration process. Users have access to medical conditions, dietary limitations and emergency contacts and even save lists as reusable templates. 
  • Accounting Reports: Stay in the loop about revenue and cost figures by implementing general ledger codes for goods and profit-based activities. Manage finalized payments and outstanding balances by linking them to trackable invoices. 
  • Client Database: Develop an account for every patron who completes the registration paperwork instead of inputting it by hand with the client database tool. Users will have real-time information about allergies, medical conditions, emergency contacts, photos and more. 
  • Activity Calendars: Provide clients with a seamless activity calendar and a future activity schedule to manage all of their clubs and activities. Those with several organizations or family members under a single account can use the calendar's filter views to find the most relevant data. 
  • Memberships: Establish one-time payments or auto-renewal fees with the membership accessory. This appliance also offers digital and physical membership cards for admission to any service provided by a business, municipality or associate company. Users may add member photos, personal information, logos, expiration dates and scannable bar codes to the membership cards. 
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  • Omnichannel Marketing: Create and manage personalized experiences across multiple channels 
    • Page Builder: Design omnichannel responsive storefronts with the WYSIWYG editor. Personalize websites and mobile apps, and create IoT, VR, and AR experiences. 
    • PWA Studio: Personalize storefronts to mimic app-like experiences for mobile-centric commerce. 
    • Promotions: Design and launch targeted promotional campaigns. 
    • Plug-and-Play Integrations: Access the marketplace to install extensions for processing payments, taxing, merchandising, adding shopping carts and more. 
    • B2B Commerce: Offers intelligent pricing based on set rules. Provides self-service options like defining order approval and quote negotiation workflows, auto replenishes, PO number entries and more. 
  • Customer Experience: Personalize and streamline the customer experience across sales and distribution channels. 
    • Data Segmentation: Collect data across every sales channel, create rich customer profiles, segment customers based on business-specific criteria and more. 
    • Machine Learning: Automate data analysis to recognize behavioral patterns and offer hyper-personalized product suggestions. 
    • Search Bar: Allows customers to navigate through the catalog quickly. 
    • A/B Testing: Design real-time algorithms based on tests to deliver personalized experiences. 
  • Product Content Management: Create detailed catalogs with bundles and attributes and syndicate on multiple sales channels. Set up approval and review workflows, bulk edit and mass upload with the management console. Supports multilingual catalogs for global commerce. 
  • Distributed Order Management: Manage orders coming through various sales channels and going out via different fulfillment points. 
    • Inventory Tracking: Gain real-time snapshots of the inventory and set rules for splitting and sharing them as needed. 
    • Flexible Fulfillment: Provides endless-aisle fulfillment options like BOPIS, curbside pickup, dropshipping and more. 
    • Order Routing: Define sourcing and routing rules for multiple warehouses, fulfillment centers and shipping carriers. Automate order routing to convenient locations. 
    • Return Processes: Offers shipment tracking information and self-return capabilities to customers. 
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Product Ranking

#62

among all
eCommerce Platforms

#91

among all
eCommerce Platforms

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Analyst Rating Summary

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87
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92
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77
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Amilia
SAP Commerce Cloud
+ Add Product + Add Product
Catalog And Product Management Checkout Inventory Management Marketing And Search Engine Optimization Order Management Payments Platform Capability Reporting And Analytics Sales Channel Shipping Storefront 99 92 77 100 90 74 91 97 67 63 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 87 reviews
Great User Sentiment 6 reviews
88%
of users recommend this product

Amilia has a 'great' User Satisfaction Rating of 88% when considering 87 user reviews from 2 recognized software review sites.

86%
of users recommend this product

SAP Commerce Cloud has a 'great' User Satisfaction Rating of 86% when considering 6 user reviews from 2 recognized software review sites.

5.0 (3)
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4.33 (3)
4.4 (84)
4.3 (3)

Synopsis of User Ratings and Reviews

Implementation: Approximately 58% of users who mentioned this solution's implementation process said it's easy to install and has a vigorous interface.
Customer Support: Of the users who addressed this program's customer support, 81% said the staff is superb and knowledgeable.
Performance: Roughly 80% of users who discussed this platform's performance said it's user friendly and better than paper rosters.
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Comprehensive Feature Set: Users appreciate that SAP Commerce Cloud offers a wide range of features out-of-the-box, covering areas like product information management, order management, and promotions. This comprehensiveness reduces the need for extensive customization, saving time and resources.
Omnichannel Capabilities: SAP Commerce Cloud enables businesses to provide a seamless customer experience across multiple touchpoints, including online stores, mobile apps, and physical stores. This unified approach helps businesses meet the evolving expectations of modern consumers.
Customization and Flexibility: While offering a rich set of standard features, SAP Commerce Cloud also provides ample opportunities for customization. Businesses can tailor the platform to their specific needs and integrate it with existing systems, ensuring a perfect fit for their unique requirements.
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Training: Of the users who mentioned this solution's training process, 41% said it has a steep learning curve.
Features: Roughly 73% of users who addressed this program's features said the reports aren't customizable, it can't perform automatic bank reconciliations and the billing process is tricky.
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Complex Setup and Maintenance: Many users find it challenging to set up and maintain SAP Commerce Cloud, often requiring specialized expertise and resources.
High Cost: SAP Commerce Cloud can be expensive, especially for small and medium-sized businesses, with licensing, implementation, and ongoing maintenance costs adding up.
Limited Flexibility: Some users report that SAP Commerce Cloud can be inflexible, making it difficult to customize and adapt to specific business needs.
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Amilia is an accounting ERP that streamlines recreational management. Users rave about the simple installation and robust interface. They also adore the knowledgeable support staff and how it's more efficient than paper-based rosters. On the other hand, some users find that the features are lackluster because the reports are not customizable and the system doesn't carry out instant bank reconciliations. They also complain that the solution has a complicated learning curve. However, the majority of users find it a useful solution to meet their recreational needs.

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User reviews from the last year paint a mixed picture, highlighting both strengths and weaknesses that make it a good fit for some businesses, but not others. While many users praise its robust feature set, particularly its powerful shopping cart and marketing tools, they also point to its complexity and high cost as major drawbacks. Some users find the platform's learning curve steep, requiring significant time and resources to master. Others note that its pricing structure can be prohibitive for smaller businesses, making it more suitable for large enterprises with deep pockets. What sets SAP Commerce Cloud apart is its tight integration with other SAP products, a major advantage for businesses already invested in the SAP ecosystem. This seamless integration allows for streamlined operations and data sharing across different departments, boosting efficiency and providing a holistic view of the business. However, this strength can also be a weakness for businesses that don't use other SAP products, as they may not fully utilize the platform's capabilities. Ultimately, SAP Commerce Cloud is best suited for large enterprises with complex eCommerce needs and existing SAP infrastructure. Its comprehensive features, scalability, and integration capabilities make it a powerful tool for managing sophisticated online businesses. However, smaller businesses or those new to SAP may find its complexity and cost overwhelming, making alternative platforms like Shopify or BigCommerce more attractive options.

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