TrackAbout vs SAP EAM

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Our analysts compared TrackAbout vs SAP EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

TrackAbout is a cloud-based software designed to help businesses manage their physical assets and equipment maintenance. It's particularly well-suited for organizations with valuable assets distributed across various locations, especially those in industries like construction, transportation, and healthcare. Users appreciate its ability to streamline maintenance processes, improve asset visibility, and extend asset lifespans, ultimately leading to cost savings and increased operational efficiency. Key features include work order management, preventive maintenance scheduling, inventory control, and comprehensive reporting.

TrackAbout's pricing structure is typically based on the number of assets being managed and the specific features required. While it may not be the most budget-friendly option on the market, users often find that the comprehensive functionality and positive impact on asset management justify the investment. It's recommended to contact TrackAbout directly for detailed pricing information tailored to your needs.

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SAP EAM supports the upkeep of facilities, machines, equipment, vehicles and anything in between via a fully-featured suite. It helps facility managers coordinate asset maintenance, monitor asset life cycles, maintain their facilities and run reports to make better decisions. Users can leverage it for asset information management, performance improvement, assessment templates, risk and criticality assessment, and more.
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$2,500 One-Time
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$5,000 Annually
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Product Assistance

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Product Insights

  • Configure to Your Needs: Use different systems for different assets and personalize different processes. The option to use company terminology for different fields, statuses and forms based on the assets and information imported makes adoption easier. 
  • Replace Spreadsheets: Remove dependency on complicated spreadsheets with access to data on a single platform. View information of all assets like past maintenance, action on assets and next delivery with a single click. 
  • Easily Log Data: All the assets are tagged with a barcode, RFID tag or barcode label, making the scanning, tracking and importing process easy. The mobile app can scan these tags to pull up asset profiles and maintenance records. 
  • Track Via GPS: Easily view and save the details of the location where the asset was last scanned, who scanned it and which customer last had the asset. Completely passive GPS (available at a fixed cost) aids tracking the exact location of the asset. 
  • Keep Assets Operational: Tracking and scheduling upcoming preventative maintenance reduces the cost of asset replacement and increases the speed of asset deployment. 
  • Stay Compliant: Digital records required by the government inspector, internal audit or compliance officer are all saved in a central location. GAMP5 standards followed by the pharmaceutical industry are used to maintain compliant assets. Trace all the actions conducted on individual assets and the movement from their point of origin. 
  • Monitor Asset Performance: Analyze asset performance and solve problems faster with reports that cover the asset cycle from beginning to end. 
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  • Improve Operational Efficiency: Reduce costs, improve asset usage and manage capital expenditures throughout asset lifecycles. Technicians can work more efficiently, improving overall productivity. 
  • Boost Asset Usage: Reduce asset downtime (especially unplanned downtime) and improve asset utilization through centralized monitoring and control. Enhance reliability, efficiency and performance while minimizing disruptions. 
  • Improve ROI: Leverage IT investments and improve the ROI for every asset by boosting asset uptime and extending asset lifetime. 
  • Minimize Failures: Schedule preventative maintenance to repair assets in a timely manner to avoid catastrophic failure. Stay on top of recurring maintenance tasks with alerts. 
  • Make Sites Safer:  Perform routine maintenance on assets, heavy machinery and equipment to secure them from damage and keep workers safe. 
  • Maintain Security and Compliance: Sensor data, engineering insights and critical alerts can only be accessed by authorized users through the SAP Intelligence Network. Each asset element on the SAP cloud platform has a unique ID to authorize publication and subscription. 
  • Share Interactive Data: Include photographs, multidimensional models, multidimensional logical bills of materials and videos for visual spare part management. Users can navigate and “hotspot” images during inspection. 
  • Add Capabilities:  Integrate with other SAP solutions like SAP Predictive Maintenance and Service, as well as SAP Asset Strategy and Performance Management. It also supports integration of master and operational data with business information systems. 
  • Improve Planning: Run what-if simulations and find out which usage scenario suits best and compare results. Apply information from virtual sensors on the model to address potential issues before downtime occurs. 
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  • Asset Tracking: Tracks returnable goods from the point of preparation to the point of pick up. Good for multiple assets spread out over many locations and customers, as it shows the exact location of an asset, pickup date and customer using it. 
  • Integration: An open interface and integration with many systems like Oracle and SAP makes the process of importing and exporting any form of data easier and faster. TrackAbout can be used as a standalone solution or with any other system that’s already in use. 
  • Maintenance Management: Logs the entire process from maintenance to preparation of the asset for reuse, ensuring that people follow the right processes and don’t skip or miss any steps. It also helps keeping track of how many assets are ready for use, need maintenance or have been damaged and need repair. 
  • Real-Time Data: Collects and displays the real-time data of any asset at any time with a barcode scanner. Share data with customers to keep them informed of all the relevant and required data. 
  • Rental Asset Management: Streamlines billing by automating the creation of rental bills or by integrating with accounting systems. Supports different rental categories, rates, leases and flat fees. 
  • Mobile Access: Provides data anywhere, at any time, to improve and speed up processes, saving money and making work more efficient. 
  • Mobile Barcode Scanner:: Scans all assets directly through this easy-to-use feature. All information related to the asset is available for viewing and taking required actions. 
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  • Analytics: Gain engineering insights using a variety of analysis tools including: 
    • Model-Based Analysis: Provides historic usage and predicts asset health and remaining lifespan by simulating and generating time series data in advance. Helps replay an event and see calculation consequences, optimize a 3D visualization of a trade-off and more. 
    • Vibration Analysis: Identify the unique vibration signature of an asset to serve as indicators of early signs of failure. 
    • Structural Analysis:  Physical sensors on a piece of equipment act as inputs for simulating the stresses and strains on a digital representation of the equipment, helping process and analyze their impact on the equipment. 
  • Asset Information Management: Integrate technical information, asset history, maintenance strategies, financial data and real-word information in one platform using models, systems and templates. 
  • Performance Improvement: Get suggestions and solutions about a piece of equipment. Create, review and submit improvement requests. 
  • Mobile Access: Provides back-end flexibility for convenience to users through native apps for iPad, iPhone and Android. 
  • Asset Management: Build a standards-based physical asset management foundation to manage equipment, facilities, vehicles and other assets. 
  • Maintenance Management: Schedule, assign and record maintenance tasks to track maintenance for individual assets. Includes: 
    •  Maintenance strategies and packages. 
    •  Task lists and operations. 
    •  Maintenance plans and items. 
  • Failure Modes and Effects Analysis: Use failure modes based on probability to prioritize the severity of an impact. Allows identification, evaluations and suggestions against potential failures. 
  • Reliability Centered Maintenance: Improve maintenance strategies as an industry standard, with advanced checklists that enable users to create dynamic questionnaires. 
  • Digital Twin: Offers a tailored and graphical representation of a physical object or asset that uses machine learning and visualization to monitor performance or a product lifecycle. Also supports new business models. 
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Product Ranking

#19

among all
EAM Software

#12

among all
EAM Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

TrackAbout
SAP EAM
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Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 100 100 85 100 91 98 81 100 62 77 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 96 reviews
Great User Sentiment 364 reviews
90%
of users recommend this product

TrackAbout has a 'excellent' User Satisfaction Rating of 90% when considering 96 user reviews from 3 recognized software review sites.

84%
of users recommend this product

SAP EAM has a 'great' User Satisfaction Rating of 84% when considering 364 user reviews from 3 recognized software review sites.

4.0 (4)
2.8 (10)
4.51 (45)
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4.5 (47)
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4.3 (59)
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4.2 (295)

Awards

TrackAbout stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated SAP EAM and concluded it earns best-in-class honors for Analytics and Reporting, Asset Management, Environment, Health and Safety Management, Spare Parts Handling and Integration and Extensibility.

Analytics and Reporting Award
Asset Management Award
Environment, Health and Safety Management Award
Spare Parts Handling Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Streamlined Asset Management: TrackAbout simplifies the management of physical assets, including tools, equipment, and other resources, by providing a centralized platform for tracking and monitoring.
Enhanced Visibility and Control: Gain real-time insights into asset location, status, and usage, enabling better decision-making and improved operational efficiency.
Reduced Costs: Optimize asset utilization, minimize loss and theft, and extend asset lifespan, leading to significant cost savings.
Improved Compliance: Ensure adherence to industry regulations and safety standards through comprehensive asset tracking and documentation.
Increased Productivity: Empower your workforce with the tools they need to locate assets quickly and efficiently, reducing downtime and boosting productivity.
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Comprehensive Functionality: SAP EAM provides a wide range of features that cover various aspects of asset management, such as maintenance planning, work order management, inventory control, and reporting. This comprehensiveness allows organizations to manage their assets effectively throughout their entire lifecycle.
Integration with Other SAP Modules: SAP EAM seamlessly integrates with other SAP modules, such as Finance, Controlling, and Materials Management. This integration eliminates data silos and provides a holistic view of asset-related information, enabling better decision-making.
Scalability and Flexibility: SAP EAM is a highly scalable and flexible solution that can adapt to the changing needs of organizations. It can be customized to meet specific industry requirements and can support both small and large enterprises.
Mobile Capabilities: SAP EAM offers mobile applications that allow technicians to access asset information, create work orders, and update maintenance records from their mobile devices. This improves efficiency and productivity in the field.
Analytics and Reporting: SAP EAM provides robust analytics and reporting tools that enable organizations to gain insights into asset performance, maintenance costs, and other key metrics. This information helps identify areas for improvement and optimize asset management strategies.
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Customization Limitations: The software may not be easily adaptable to specific workflows or industry-specific requirements, potentially leading to workarounds or compromises in processes.
Reporting Challenges: Generating custom reports or extracting specific data insights might be cumbersome or require technical expertise, hindering data-driven decision-making.
Mobile App Functionality: The mobile app's features or user interface may not be as comprehensive or user-friendly as the desktop version, potentially impacting field technicians' efficiency.
Integration Complexity: Integrating TrackAbout with existing enterprise systems or third-party applications could pose technical challenges or require additional development efforts.
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Complexity: SAP EAM is known for its intricate and multifaceted structure, often requiring extensive training and expertise to navigate effectively. This complexity can lead to a steep learning curve for new users and ongoing challenges for existing ones, particularly those without a strong technical background.
Cost: Implementing and maintaining SAP EAM can be a significant financial undertaking for organizations. The licensing fees, coupled with the costs of customization, integration, and ongoing support, can strain budgets, especially for smaller companies or those with limited resources.
Customization Challenges: While SAP EAM offers a high degree of customization, tailoring the system to specific organizational needs can be a complex and time-consuming process. This often necessitates the involvement of specialized consultants, further adding to the overall cost and implementation time.
Integration Issues: Integrating SAP EAM with other existing systems within an organization can pose challenges. Compatibility issues, data migration complexities, and the need for ongoing maintenance of interfaces can create hurdles and disrupt workflows.
User Interface: Some users find the SAP EAM user interface to be outdated and less intuitive compared to modern software solutions. Navigating through various modules and functionalities can feel cumbersome, impacting user experience and productivity.
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Reviews from the past year highlight both the strengths and weaknesses of this asset management software, painting a picture of who it serves best. Users appreciate TrackAbout's customizability, which allows them to tailor the software to their specific needs and workflows. The ability to create custom fields and reports is particularly valuable, as it enables businesses to track the data that matters most to them. Additionally, TrackAbout's mobile app receives praise for its user-friendly interface and offline functionality, making it a practical tool for field technicians and remote workers. However, some users find the initial setup process to be complex and time-consuming, requiring significant effort to configure the software and import existing data. Furthermore, while TrackAbout offers a wide range of features, some users note that certain functionalities, such as work order management, could be more robust and intuitive. Overall, TrackAbout appears well-suited for businesses with unique asset management requirements and a willingness to invest time in customizing the software. Its flexibility and mobile capabilities make it a valuable tool for organizations with complex workflows or distributed teams, particularly those in industries like construction, manufacturing, and equipment rental.

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SAP EAM has garnered a mixed bag of user reviews over the past year. Many users appreciate its comprehensive functionality, particularly for managing complex assets and maintenance processes in industries like oil and gas, utilities, and manufacturing. The software's ability to integrate with other SAP modules, such as finance and HR, is also seen as a major advantage, providing a holistic view of operations. However, some users find the interface clunky and outdated, leading to a steep learning curve for new users. The system's complexity can also make it challenging to configure and customize, often requiring specialized IT support. Compared to competitors like IBM Maximo and Infor EAM, SAP EAM stands out with its robust analytics and reporting capabilities, enabling data-driven decision-making for maintenance strategies. Its mobile functionality also receives praise, allowing technicians to access work orders and asset information on the go. However, SAP EAM can be more expensive than some alternatives, especially for smaller organizations with simpler asset management needs. Additionally, users sometimes mention slower performance compared to cloud-based competitors. Overall, SAP EAM appears best suited for large enterprises with complex asset management requirements and existing SAP infrastructure. Its comprehensive functionality, integration capabilities, and advanced analytics make it a powerful tool for optimizing maintenance operations and extending asset lifecycles. However, organizations seeking a more user-friendly and affordable solution may want to explore other options in the market.

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