Maximo vs Oracle EAM

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Our analysts compared Maximo vs Oracle EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Maximo by IBM helps manage physical assets like facilities, vehicles, equipment and machinery. It offers features like space management, storeroom management, integrations, inventory management, task management and more. It improves asset lifespan and operation availability as well as reduces risk through preventive maintenance and lifecycle management.
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Oracle EAM is a comprehensive asset management solution designed to streamline maintenance processes, improve asset visibility, and enhance collaboration. It offers features like work order management, inventory control, preventive maintenance scheduling, and reporting. While powerful, users often find its interface complex and costly, making it better suited for large businesses with dedicated IT resources. Benefits include streamlined workflows, improved asset health insights, enhanced communication, reduced downtime, and increased compliance. Popular features include mobile accessibility, real-time asset tracking, and integration with other enterprise systems. Compared to similar products, Oracle EAM offers greater depth and functionality, but at the cost of user-friendliness and affordability.

Pros
  • Streamlined workflows
  • Improved asset visibility
  • Enhanced collaboration
  • Reduced downtime
  • Increased compliance
Cons
  • Complex interface
  • High cost
  • Limited customization
  • Integration challenges
  • Poor reporting
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$3,150 Monthly
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$164/User, Monthly
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Tailored to your specific needs
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Windows
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Cloud
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Mobile
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Mobile

Product Assistance

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Documentation
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Videos
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Energy and Utilities Speciality: Access pre-built data models and tailored dashboards for energy and utilities. Analyze operational data to visualize asset health and view scoring models to determine risk factor. Monitor critical assets, asset health and failure predictions. 
  • IoT Platform: Store IoT data for 30 days and get an overview on all assets. Access sensor, consumer, enterprise and industrial entities, with alerts to detect when asset data reaches or falls below set thresholds. 
  • Efficient Scheduling: View a graphic representation of work orders and PM schedules. Manage shutdowns, outages, maintenance and other large projects across multiple locations. Check the status and schedules of multiple projects on the dashboard and accomplish end-to-end work management. 
  • Linear Asset Management: Gain visual control over assets like roads, pipeline, rail lines and transmission lines. Track labor, materials, tools and asset conditions by linear measures. 
  • Managed Service Provider: Manage customer agreements, service deliveries, billing and supplier contracts. Decide response plans, billing and price schedules as well as create bill batches for recurring costs. 
  • Improved Safety: Manage safety, reliability and environment performance in compliance with regulations. Prepare for audits and surveys, catch defects, investigate incidents, and define lockout and tagout operations. 
  • Asset Configuration: Manage near-real-time configuration of assets like aircraft and rail vehicles. Access technical records, create task cards that prompt manual reviews and get automatic displays of a record’s status. 
  • Calibration: Stay on top of calibration history, data sheets, reporting, and all the requirements for traceability and reverse traceability. 
  • Spatial Asset Management: Visualize and locate assets, locations, work orders and service requests on maps. 
  • Data Visibility: Ensure all data is visible to all parties with IBM Maximo Registry, which stores a subset of transaction data entered on blockchain. 
  • Equipment Maintenance Assistant: Support asset management programs with artificial intelligence. 
  • Mobility: Multiple mobile apps supporting role-specific tasks in the work management process are available on Android and iOS. Available online and offline, they provide flexible access to work orders, inventory, asset data management, work approvals, barcode capabilities and more. 
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  • Improve Productivity: Stay on task with updated priorities that use real-time analytics. Advanced preventive maintenance schedules keep techs organized. 
  • Express Work Orders: Communicate necessary work from field to system with quick reporting on all transactions needed for work execution. 
  • Manage Inventory Flow: Prevent overstocking by monitoring inventory and spare parts levels proactively to ensure timely delivery of new inventory. 
  • Catalogue Maintenance Information: Create a library of preventive maintenance procedures that adhere to standards and prevent lapses in maintenance to avoid costly downtime or repairs. Keeping a detailed record of performed maintenance tasks ensures appropriate information for audits. 
  • Robust Fleet Management: Improve service and reliability through fleet-specific planning, order management and optimization features. 
  • Facilities Management: Establish concrete relationships between assets and facilities, groups, techs and more, keeping detailed records of the relationships. 
  • Boost Productivity: Reduce inefficiency caused by screen switching and data entry by integrating quickly with different systems. 
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  • Asset Management: Manage asset operations, conditions, work centers, applications and inventory. Give restricted access to the system and menu options. 
  • System Administration: Provides a framework to share items and data as well as manage communication templates. Includes site and organization setup, bulletin boards, classification hierarchies for assets, locations and work orders, query tickets, item type configuration, and a calendar to track labor, activities and equipment working time. 
  • Asset Lifecycle Management: Stores information like asset number, location, parent and vendor, as well as tracks asset location and arranges them in a logical hierarchy. Also helps: 
    •  Define physical features like guard rails and mile markers and associate those features with one or more linear assets. 
    •  Add or modify meter names and sets of attributes that define the meter. 
    •  Define multiple measuring points, specify alarm limits and set acceptable meter readings. 
    •  Build and construct failure hierarchies and understand root problems. 
  • Analytics: View scheduled reports and monitor KPIs to analyze the maintenance and lifecycle of assets. 
  • Task and Activity Management: Plan, review and manage tasks, activities and work orders. 
  • Contracts Management: Manage labor, purchases, leases, pricing, warranties, rental, service and software contracts. Includes blanket and master contracts, rule definition for each type, and a historical view of contracts. 
  • Financial Management: Define and set currency codes and exchange rates, set general ledger account fields and track project costs to determine the resources needed for project execution. 
  • Integration: Connect with enterprise systems and set up flows between apps. Supports multiple communication modes, UI-based integration, and bulk export and import of data. 
  • IT Infrastructure Management: Specify rules for creation and management of relationships between configuration items. Offers service requests, incidents and work orders as well as grants full control over records like items, assets and location configurations. 
  • Inventory Management: Provides data entry via barcode, service item records, tool records, item grouping, supplier lists, pick lists and more. Also helps: 
    •  Create and manage information about stocked, non-stocked and special order items. 
    •  See when an item is below a specified level with notifications. 
    •  Store information on item locations and view stocked items in the storeroom. 
  • Job Planning Management: Manage plans, detail work descriptions and view assets that require a stop during inspection or maintenance checks. 
  • Preventive Maintenance: Account for labor, materials, service and tools to better plan, manage, budget and schedule regular maintenance. Master records provide a template for future maintenance. 
  • Purchase Management: Features include purchase processing, requests for quotations and invoices. Stores information about companies that make purchases, enables buying materials from suppliers and vendors, and matches invoices to POs and receipts. 
  • Safety Management: Define hazards and safety precautions to prevent a workplace mishap with plans that explain how to take work assets in and out of service. 
  • Security Management: Controls access to sites, applications and menu options. Employees can be in one or more security groups. 
  • Service Request Management: Create requests for configuration, change of an asset and equipment repair. Requests show status and correspondence for better visibility. 
  • Service Desk Management: Oversee processes and save work performed in the asset’s record. Templates help standardize common service requests and incidents. 
  • Release Module: Enables task and activity management. Provides classification and attributes for categorization, PM and scheduling details, task assignment, follow-up records, work logs, communication entries, and requirements for labor, services, materials and tools. 
  • Task Management: Offers activities, tasks, work orders and historical records of work performed. 
  • Work Orders: Available for assets and locations and includes the number of hours worked by contractors or employees. Report on open work orders or small jobs and capture the history of work orders. 
  • AI-Powered Asset Monitoring: Monitors remote assets and operations, automates task execution, and performs anomaly detection. Also provides: 
    •  Customizable monitoring dashboard. 
    •  Rule-based alerts for data tied to specific standards and KPIs. 
    •  Data filtering and root cause analysis based on hierarchies. 
    •  IoT data for processing, direct access, historical storage and archiving. 
    •  Alerts to produce events and create service requests. 
  • Asset Health Insights: Manage the health of assets using IoT data, work history and asset data. Offers: 
    •  Health scores, real-time sensor data and alerts from SCADA systems. 
    •  Maintenance history, weather incidents and subcomponents with historical context. 
    •  Integration with PM systems to access data and manage maintenance schedules. 
  • Predictive Maintenance Insights: Manage future failures and determine asset failure factors that could affect operations. Capabilities include: 
    •  IBM Watson, which scans for patterns in usage, environment and other asset-specific data to predict future failures. 
    •  Data provided by IoT sensors, OT, ERP and EAM systems. 
    •  Predictive model templates, visualizations and a library of analytics APIs to build custom models. 
    •  Machine learning and analytics for operational data generated by critical assets. 
    •  Prescriptive analytics and anomalous behavior detection. 
  • Workers Insights: Offers dashboards, interacting reporting tools, data export, filters and configurable shield parameters. Includes predefined and customized shields that help detect if a worker’s life might be in danger. Tracks data such as: 
    •  Hazards and statistics of hazards via a map. 
    •  Averages and counts for workers, hours and hazards. 
    •  The location of an object or a worker through beaconOS and GPS. 
  • MRO Inventory Optimization: Includes: 
    •  Part and stock management using automation and analytics. 
    •  Inventory segmentation based on criticality and business impact of MRO spares and materials, along with inventory value calculated based on inherited items, average cost and other criteria. 
    •  Lead time tracking to manage asset downtime. 
    •  Reports, dashboards and KPIs for all important metrics. 
    •  Configuration of work queues and screens. 
    •  Column-oriented databases, summarization engines and elastic searches to filter, sort and update records. 
  • Migration Tool: Transfer product customizations and configuration from development to production for testing. Access a standard rollout environment and repeatable rollout processes that help in monitoring, documenting and managing regulatory compliance. 
  • Storeroom Management:
    •  Monitors item availability, records physical counts and balances inventory. 
    •  Offers details on cost, issue and order units. 
    •  Reconciles recent physical count after every completed transaction. 
    •  Includes parent and child storerooms to create hierarchies. 
    •  Supports adding multiple items to a hierarchy and reordering items from a single storeroom. 
  • Service Requests: Features include notifications upon completion or close of a request, multimedia support to upload photos and videos, and resolution monitoring. A security group template grants users access to service requests, work centers, tools and tasks. 
  • Managing Inspection Forms: Offers specific questions to choose from, revisions to active forms by adding conditions, templates for reuse, and the ability to edit questions and instructions. Forms can be associated with assets, locations and work orders. 
  • Business Analysis Work Center: Analyze work efficiency, supply rates, inventory balance and more to improve operation and user performance. View the analyzed data in charts and download it in an image format. 
  • Data Set Designer: Includes filters and sorting to configure content and build sets, which can have an application query applied to them. Supports exporting in CSV format. 
  • Application Analysis: Enhances operations with queries for situations like overdue POs and upcoming reactive work. Incorporates KPI tracking, Query by Example and export to Excel for further analysis. 
  • Reports and Dashboards: Embedded reporting offers more than 100 report types, which can be customized, saved, shared and downloaded. Dashboards summarize business data while storybooks format content in useful ways. Access to Cognos BI provides advanced business intelligence capabilities. 
  • IBM App Connect:  This ready-to-go connector enables integration with distributed databases, infrastructure environments and hundreds of third-party business systems such as JIRA, Salesforce, SAP, QuickBooks and Workday. 
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  • Asset Lifecycle Management: Align the value chain with demand-driven spares to reduce excess stock. Maintenance management allows users to proactively perform routine maintenance. Track and organise MRO materials electronically to keep stockrooms ready. 
  • Work Order Management: Schedule, assign, perform, complete and close work orders through an intuitive interface on static or mobile devices. 
  • Inventory Management: Manage the flow of goods, including hazardous materials, to prevent inventory shortages or costly ordering mistakes. 
  • Maintenance Management: Implement a preventive maintenance program to improve efficiency and asset lifecycle to reduce downtime and repairs. 
  • Vehicle Management:  Dispatch, track and communicate with a fleet of vehicles. Assign drivers, track vehicles and other equipment, and measure vehicle financial performance. 
  • Facilities Management: Monitor both physical assets and facility maintenance tasks. 
  • Integrations: Supports a more robust software ecosystem via integration with other Oracle E-Business Suite products like Oracle ERP, Oracle IOT Asset Monitoring Cloud Service and Oracle Analytics Cloud. 
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Product Ranking

#1

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EAM Software

#18

among all
EAM Software

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Analyst Rating Summary

90
82
100
100
87
85
91
74
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Analytics and Reporting
Mobile EAM
Work Order Management
Spare Parts Handling
Maintenance and Inspection Management
Analytics and Reporting
Work Order Management
Environment, Health and Safety Management
Resource Allocation and Work Order Scheduling
Mobile EAM

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maximo
Oracle EAM
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 100 87 91 67 94 100 81 97 88 98 100 85 74 93 82 86 88 73 53 100 0 25 50 75 100
100%
0%
0%
100%
0%
0%
71%
14%
15%
86%
0%
14%
88%
6%
6%
53%
35%
12%
17%
83%
0%
83%
17%
0%
88%
6%
6%
71%
24%
5%
100%
0%
0%
88%
0%
12%
67%
17%
16%
83%
0%
17%
100%
0%
0%
40%
60%
0%
80%
0%
20%
17%
50%
33%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
57%
0%
57%
14%
29%

User Sentiment Summary

Great User Sentiment 978 reviews
we're gathering data
87%
of users recommend this product

Maximo has a 'great' User Satisfaction Rating of 87% when considering 978 user reviews from 5 recognized software review sites.

we're gathering data
4.4 (507)
n/a
4.18 (76)
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4.2 (72)
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4.3 (259)
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4.3 (64)
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Awards

SelectHub research analysts have evaluated Maximo and concluded it deserves the award for the Best Overall EAM Software available today and earns best-in-class honors for Analytics and Reporting, Asset Tracking, Maintenance and Inspection Management and Mobile EAM.

Analysts' Pick Award
Analytics and Reporting Award
Asset Tracking Award
Maintenance and Inspection Management Award
Mobile EAM Award

SelectHub research analysts have evaluated Oracle EAM and concluded it earns best-in-class honors for Analytics and Reporting and Work Order Management.

Analytics and Reporting Award
Work Order Management Award

Synopsis of User Ratings and Reviews

Asset Management: Every user who mentioned this aspect appreciated that the system helps reduce asset downtime.
Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of site issues, inventory, assets and expenses.
Easy to Use: More than 90% of reviews on usability said the solution has an easy-to-use interface.
Reports: Reports have helped in analyzing the expense on individual assets and more, as stated by more than 70% of users referring to this feature.
Integration: Integration with multiple systems like SCADA has helped smooth out various processes, according to more than 60% of reviews mentioning this feature.
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Streamlined Workflows: Simplifies maintenance processes and reduces administrative tasks.
Improved Visibility: Provides real-time insights into asset health and performance.
Enhanced Collaboration: Facilitates communication and coordination between teams.
Reduced Costs: Optimizes resource allocation and minimizes downtime.
Increased Compliance: Ensures adherence to regulatory requirements.
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User Interface: More than 60% of reviewers referring to the interface felt that it needs to be improved so novice users can easily adapt to it.
Implementation: The implementation process is hard and has a steep learning curve, according to all users referring to this aspect.
Pricey Licensing: More than 80% of reviewers felt that the cost of licensing was on the higher end.
Attachments: It’s difficult to link external documents like Word and Excel, and attaching images takes awhile, according to every review referring to this feature.
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Complex Interface: Can be overwhelming for new users and require extensive training.
High Cost: Licensing and implementation fees can be significant.
Limited Customization: May not be able to adapt to specific needs of all businesses.
Integration Challenges: Can be difficult to integrate with other enterprise systems.
Poor Reporting: Reporting capabilities may not be as robust as desired.
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IBM Maximo Asset Management helps users perform preventive repairs to extend asset lifespans, monitor assets and equipment, manage contracts, and control inventory. It excels in asset management, tracking and reports. With an intuitive design, plenty of integrations and a high degree of customization, it provides flexibility and ease so users can get the most out of it. However, the UI can be difficult for new users and the cost for licensing is on the higher end. Reviews also cited difficulty with attachments and a complex implementation process as drawbacks. Overall, it’s a good fit for businesses looking for a CMMS with plenty of features that go far beyond asset management.

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User reviews of Oracle EAM paint a picture of a powerful, comprehensive asset management tool that offers significant benefits in terms of streamlined workflows, improved visibility, enhanced collaboration, reduced costs, and increased compliance. However, the software is often criticized for its complex interface, high cost, limited customization options, integration challenges, and lack of robust reporting capabilities. One user highlights the positive impact on efficiency, stating "Oracle EAM has helped us streamline our maintenance processes and reduce administrative tasks by 20%. This allows our team to focus on more strategic initiatives." Another user emphasizes the improved decision-making capabilities, saying "The real-time insights provided by Oracle EAM have given us a much clearer picture of our asset health and performance. This has enabled us to make data-driven decisions about maintenance and investment." Despite these advantages, users frequently cite the steep learning curve and high cost as major drawbacks. One user comments, "The interface is very complex and requires extensive training. This can be a major barrier for small businesses or those with limited resources." Another user laments, "The licensing and implementation fees for Oracle EAM are significant compared to some of its competitors. This can make it a less attractive option for budget-conscious organizations." When compared to similar products, such as SAP and IBM Maximo, users often acknowledge that Oracle EAM offers greater depth and functionality. However, they also emphasize that the complexity comes at the cost of user-friendliness and affordability. One user compares the two, saying "While Oracle EAM is more powerful than SAP, it is also significantly more complex. If you are a large organization with a dedicated IT team, Oracle EAM may be a good option. However, if you are a small business or have limited technical resources, SAP may be a better choice." Ultimately, the decision of whether or not to choose Oracle EAM comes down to a careful consideration of its strengths and weaknesses relative to your specific needs and resources. If you prioritize robust functionality and comprehensive features, Oracle EAM may be a good fit. However, if ease of use and affordability are key concerns, you may want to explore alternative options.

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