Maximo vs MicroMain

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Our analysts compared Maximo vs MicroMain based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

MicroMain Software Tool

Product Basics

Maximo by IBM helps manage physical assets like facilities, vehicles, equipment and machinery. It offers features like space management, storeroom management, integrations, inventory management, task management and more. It improves asset lifespan and operation availability as well as reduces risk through preventive maintenance and lifecycle management.
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MicroMain, a CMMS solution by MicroMain Corp., assists facilities of various sizes in managing and maintaining their assets. It offers features for work order generation, preventive maintenance scheduling, inventory tracking, and reporting. The software caters to diverse industries like manufacturing, healthcare, education, and property management. MicroMain shines in its ease of use and affordability. Users praise its intuitive interface, making it suitable for teams with varying technical expertise. Additionally, its subscription-based pricing with per-user tiers aligns well with businesses seeking cost-effective solutions. Compared to competitors, users commend MicroMain's flexibility, allowing customization to specific needs. However, some mention limitations in advanced reporting and mobile accessibility. Overall, MicroMain offers a user-friendly and budget-conscious CMMS solution for organizations prioritizing ease of use and affordability. If extensive reporting or robust mobile access are crucial, exploring alternative options might be necessary.

Pros
  • User-friendly interface
  • Affordable pricing
  • Flexible customization
  • Good for small teams
  • Strong inventory management
Cons
  • Limited reporting features
  • Basic mobile app
  • Not ideal for complex needs
  • Limited integrations
  • Scalability concerns
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$3,150 Monthly
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$39/User, Monthly
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Energy and Utilities Speciality: Access pre-built data models and tailored dashboards for energy and utilities. Analyze operational data to visualize asset health and view scoring models to determine risk factor. Monitor critical assets, asset health and failure predictions. 
  • IoT Platform: Store IoT data for 30 days and get an overview on all assets. Access sensor, consumer, enterprise and industrial entities, with alerts to detect when asset data reaches or falls below set thresholds. 
  • Efficient Scheduling: View a graphic representation of work orders and PM schedules. Manage shutdowns, outages, maintenance and other large projects across multiple locations. Check the status and schedules of multiple projects on the dashboard and accomplish end-to-end work management. 
  • Linear Asset Management: Gain visual control over assets like roads, pipeline, rail lines and transmission lines. Track labor, materials, tools and asset conditions by linear measures. 
  • Managed Service Provider: Manage customer agreements, service deliveries, billing and supplier contracts. Decide response plans, billing and price schedules as well as create bill batches for recurring costs. 
  • Improved Safety: Manage safety, reliability and environment performance in compliance with regulations. Prepare for audits and surveys, catch defects, investigate incidents, and define lockout and tagout operations. 
  • Asset Configuration: Manage near-real-time configuration of assets like aircraft and rail vehicles. Access technical records, create task cards that prompt manual reviews and get automatic displays of a record’s status. 
  • Calibration: Stay on top of calibration history, data sheets, reporting, and all the requirements for traceability and reverse traceability. 
  • Spatial Asset Management: Visualize and locate assets, locations, work orders and service requests on maps. 
  • Data Visibility: Ensure all data is visible to all parties with IBM Maximo Registry, which stores a subset of transaction data entered on blockchain. 
  • Equipment Maintenance Assistant: Support asset management programs with artificial intelligence. 
  • Mobility: Multiple mobile apps supporting role-specific tasks in the work management process are available on Android and iOS. Available online and offline, they provide flexible access to work orders, inventory, asset data management, work approvals, barcode capabilities and more. 
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  • Reduce Equipment Downtime: Keep assets up and running with preset alerts, technician assignments and advanced preventive maintenance plans.
  • Improve ROI: Better asset maintenance means more uptime, and a longer lifespan for improved asset returns and return on investment.
  • Increase Efficiency: Workforce training modules improve technicians’ skills, and easy calendar-based schedules streamline workflows to optimize team performance.
  • Make Better Maintenance Decisions: Use predictive maintenance techniques to replace parts when they near the end of their life to prevent repairs when a piece of equipment breaks.
  • Increase Asset Lifespan: Facilitate regular maintenance, condition monitoring and other asset management features that result in improved asset lifespan.
  • Schedule Preventive Maintenance Plans: Create, assign, monitor and run reports on preventive maintenance plans to identify areas for improvement and gain other valuable insights.
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  • Asset Management: Manage asset operations, conditions, work centers, applications and inventory. Give restricted access to the system and menu options. 
  • System Administration: Provides a framework to share items and data as well as manage communication templates. Includes site and organization setup, bulletin boards, classification hierarchies for assets, locations and work orders, query tickets, item type configuration, and a calendar to track labor, activities and equipment working time. 
  • Asset Lifecycle Management: Stores information like asset number, location, parent and vendor, as well as tracks asset location and arranges them in a logical hierarchy. Also helps: 
    •  Define physical features like guard rails and mile markers and associate those features with one or more linear assets. 
    •  Add or modify meter names and sets of attributes that define the meter. 
    •  Define multiple measuring points, specify alarm limits and set acceptable meter readings. 
    •  Build and construct failure hierarchies and understand root problems. 
  • Analytics: View scheduled reports and monitor KPIs to analyze the maintenance and lifecycle of assets. 
  • Task and Activity Management: Plan, review and manage tasks, activities and work orders. 
  • Contracts Management: Manage labor, purchases, leases, pricing, warranties, rental, service and software contracts. Includes blanket and master contracts, rule definition for each type, and a historical view of contracts. 
  • Financial Management: Define and set currency codes and exchange rates, set general ledger account fields and track project costs to determine the resources needed for project execution. 
  • Integration: Connect with enterprise systems and set up flows between apps. Supports multiple communication modes, UI-based integration, and bulk export and import of data. 
  • IT Infrastructure Management: Specify rules for creation and management of relationships between configuration items. Offers service requests, incidents and work orders as well as grants full control over records like items, assets and location configurations. 
  • Inventory Management: Provides data entry via barcode, service item records, tool records, item grouping, supplier lists, pick lists and more. Also helps: 
    •  Create and manage information about stocked, non-stocked and special order items. 
    •  See when an item is below a specified level with notifications. 
    •  Store information on item locations and view stocked items in the storeroom. 
  • Job Planning Management: Manage plans, detail work descriptions and view assets that require a stop during inspection or maintenance checks. 
  • Preventive Maintenance: Account for labor, materials, service and tools to better plan, manage, budget and schedule regular maintenance. Master records provide a template for future maintenance. 
  • Purchase Management: Features include purchase processing, requests for quotations and invoices. Stores information about companies that make purchases, enables buying materials from suppliers and vendors, and matches invoices to POs and receipts. 
  • Safety Management: Define hazards and safety precautions to prevent a workplace mishap with plans that explain how to take work assets in and out of service. 
  • Security Management: Controls access to sites, applications and menu options. Employees can be in one or more security groups. 
  • Service Request Management: Create requests for configuration, change of an asset and equipment repair. Requests show status and correspondence for better visibility. 
  • Service Desk Management: Oversee processes and save work performed in the asset’s record. Templates help standardize common service requests and incidents. 
  • Release Module: Enables task and activity management. Provides classification and attributes for categorization, PM and scheduling details, task assignment, follow-up records, work logs, communication entries, and requirements for labor, services, materials and tools. 
  • Task Management: Offers activities, tasks, work orders and historical records of work performed. 
  • Work Orders: Available for assets and locations and includes the number of hours worked by contractors or employees. Report on open work orders or small jobs and capture the history of work orders. 
  • AI-Powered Asset Monitoring: Monitors remote assets and operations, automates task execution, and performs anomaly detection. Also provides: 
    •  Customizable monitoring dashboard. 
    •  Rule-based alerts for data tied to specific standards and KPIs. 
    •  Data filtering and root cause analysis based on hierarchies. 
    •  IoT data for processing, direct access, historical storage and archiving. 
    •  Alerts to produce events and create service requests. 
  • Asset Health Insights: Manage the health of assets using IoT data, work history and asset data. Offers: 
    •  Health scores, real-time sensor data and alerts from SCADA systems. 
    •  Maintenance history, weather incidents and subcomponents with historical context. 
    •  Integration with PM systems to access data and manage maintenance schedules. 
  • Predictive Maintenance Insights: Manage future failures and determine asset failure factors that could affect operations. Capabilities include: 
    •  IBM Watson, which scans for patterns in usage, environment and other asset-specific data to predict future failures. 
    •  Data provided by IoT sensors, OT, ERP and EAM systems. 
    •  Predictive model templates, visualizations and a library of analytics APIs to build custom models. 
    •  Machine learning and analytics for operational data generated by critical assets. 
    •  Prescriptive analytics and anomalous behavior detection. 
  • Workers Insights: Offers dashboards, interacting reporting tools, data export, filters and configurable shield parameters. Includes predefined and customized shields that help detect if a worker’s life might be in danger. Tracks data such as: 
    •  Hazards and statistics of hazards via a map. 
    •  Averages and counts for workers, hours and hazards. 
    •  The location of an object or a worker through beaconOS and GPS. 
  • MRO Inventory Optimization: Includes: 
    •  Part and stock management using automation and analytics. 
    •  Inventory segmentation based on criticality and business impact of MRO spares and materials, along with inventory value calculated based on inherited items, average cost and other criteria. 
    •  Lead time tracking to manage asset downtime. 
    •  Reports, dashboards and KPIs for all important metrics. 
    •  Configuration of work queues and screens. 
    •  Column-oriented databases, summarization engines and elastic searches to filter, sort and update records. 
  • Migration Tool: Transfer product customizations and configuration from development to production for testing. Access a standard rollout environment and repeatable rollout processes that help in monitoring, documenting and managing regulatory compliance. 
  • Storeroom Management:
    •  Monitors item availability, records physical counts and balances inventory. 
    •  Offers details on cost, issue and order units. 
    •  Reconciles recent physical count after every completed transaction. 
    •  Includes parent and child storerooms to create hierarchies. 
    •  Supports adding multiple items to a hierarchy and reordering items from a single storeroom. 
  • Service Requests: Features include notifications upon completion or close of a request, multimedia support to upload photos and videos, and resolution monitoring. A security group template grants users access to service requests, work centers, tools and tasks. 
  • Managing Inspection Forms: Offers specific questions to choose from, revisions to active forms by adding conditions, templates for reuse, and the ability to edit questions and instructions. Forms can be associated with assets, locations and work orders. 
  • Business Analysis Work Center: Analyze work efficiency, supply rates, inventory balance and more to improve operation and user performance. View the analyzed data in charts and download it in an image format. 
  • Data Set Designer: Includes filters and sorting to configure content and build sets, which can have an application query applied to them. Supports exporting in CSV format. 
  • Application Analysis: Enhances operations with queries for situations like overdue POs and upcoming reactive work. Incorporates KPI tracking, Query by Example and export to Excel for further analysis. 
  • Reports and Dashboards: Embedded reporting offers more than 100 report types, which can be customized, saved, shared and downloaded. Dashboards summarize business data while storybooks format content in useful ways. Access to Cognos BI provides advanced business intelligence capabilities. 
  • IBM App Connect:  This ready-to-go connector enables integration with distributed databases, infrastructure environments and hundreds of third-party business systems such as JIRA, Salesforce, SAP, QuickBooks and Workday. 
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  • Work Order Management: Assign work orders, track tool usage, set due dates and record important asset-related information directly in the work order.
  • Preventive Maintenance: Create preventive maintenance plans, establish consistent maintenance practices and improve safety standards of equipment.
  • Predictive Maintenance: Stored data and maintenance records help make accurate predictions and perform maintenance on optimal schedules to keep assets running at their best.
  • Asset Management: Offers profiles to track an unlimited number of assets, organize them into groups and store detailed records, warranties and other information.
  • Inventory Management: Automatically record changes to inventory based on their usage in work orders and receive alerts when inventory reaches certain thresholds to only reorder when stock is low.
  • Workforce Management: Performance tracking helps monitor the time spent on work orders and supports generating performance reports over time.
  • Barcode Generation: Automatically generates QR codes for individual assets. Attach these barcodes to asset profiles and scan it to attach work orders to those assets or get instant information from the profile.
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Product Ranking

#1

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EAM Software

#26

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EAM Software

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Analyst Rating Summary

90
67
100
50
87
85
91
83
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Analytics and Reporting
Mobile EAM
Work Order Management
Spare Parts Handling
Maintenance and Inspection Management
Spare Parts Handling
Asset Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maximo
MicroMain
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 100 87 91 67 94 100 81 97 88 98 50 85 83 83 60 81 46 98 38 61 0 25 50 75 100
100%
0%
0%
50%
0%
50%
71%
14%
15%
86%
0%
14%
88%
6%
6%
82%
0%
18%
17%
83%
0%
83%
0%
17%
88%
6%
6%
59%
6%
35%
100%
0%
0%
75%
0%
25%
67%
17%
16%
33%
17%
50%
100%
0%
0%
100%
0%
0%
80%
0%
20%
33%
0%
67%
100%
0%
0%
56%
11%
33%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
57%
0%
0%
57%
43%

User Sentiment Summary

Great User Sentiment 978 reviews
Great User Sentiment 46 reviews
87%
of users recommend this product

Maximo has a 'great' User Satisfaction Rating of 87% when considering 978 user reviews from 5 recognized software review sites.

81%
of users recommend this product

MicroMain has a 'great' User Satisfaction Rating of 81% when considering 46 user reviews from 3 recognized software review sites.

4.4 (507)
4.0 (22)
4.18 (76)
4.1 (23)
4.2 (72)
n/a
4.3 (259)
n/a
4.3 (64)
5.0 (1)

Awards

SelectHub research analysts have evaluated Maximo and concluded it deserves the award for the Best Overall EAM Software available today and earns best-in-class honors for Analytics and Reporting, Asset Tracking, Maintenance and Inspection Management and Mobile EAM.

Analysts' Pick Award
Analytics and Reporting Award
Asset Tracking Award
Maintenance and Inspection Management Award
Mobile EAM Award

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Synopsis of User Ratings and Reviews

Asset Management: Every user who mentioned this aspect appreciated that the system helps reduce asset downtime.
Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of site issues, inventory, assets and expenses.
Easy to Use: More than 90% of reviews on usability said the solution has an easy-to-use interface.
Reports: Reports have helped in analyzing the expense on individual assets and more, as stated by more than 70% of users referring to this feature.
Integration: Integration with multiple systems like SCADA has helped smooth out various processes, according to more than 60% of reviews mentioning this feature.
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User-friendly Interface: Praised for its intuitive design and clear navigation, making it easy for teams with varying technical expertise to adopt quickly.
Affordable Pricing: Subscription-based model with per-user tiers caters to diverse budgets, particularly attractive for smaller teams or those starting with CMMS.
Strong Inventory Management: Features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels and avoid critical part shortages.
Customization Flexibility: Adaptable to specific needs through customizable work order forms, data fields, and reporting options, ensuring a good fit for various industries and workflows.
Improved Communication & Collaboration: Work order collaboration tools, role-based access control, and notification features streamline communication and keep teams informed.
Data Accuracy & Consistency: Customizable forms, data validation tools, and mobile data entry ensure accurate and consistent data capture across teams and devices.
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User Interface: More than 60% of reviewers referring to the interface felt that it needs to be improved so novice users can easily adapt to it.
Implementation: The implementation process is hard and has a steep learning curve, according to all users referring to this aspect.
Pricey Licensing: More than 80% of reviewers felt that the cost of licensing was on the higher end.
Attachments: It’s difficult to link external documents like Word and Excel, and attaching images takes awhile, according to every review referring to this feature.
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Limited Reporting Features: While offering basic reports, MicroMain might lack the advanced reporting and customization needed for in-depth data analysis, especially for larger organizations.
Mobile App Limitations: The mobile app allows basic work order management, but some users mention limitations in functionality and offline capabilities compared to competitor offerings.
Scalability Concerns: Though it caters to various sizes, the subscription model might not be as cost-effective for very large enterprises, with competitor solutions offering better enterprise-level scalability.
Limited Integrations: While open API allows for integrations, pre-built options with other enterprise systems might be more limited compared to some competitors, requiring additional development effort.
Data Import/Export Challenges: Some users report challenges with importing and exporting historical data, which can hinder smooth transitions or data exchange with other systems.
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IBM Maximo Asset Management helps users perform preventive repairs to extend asset lifespans, monitor assets and equipment, manage contracts, and control inventory. It excels in asset management, tracking and reports. With an intuitive design, plenty of integrations and a high degree of customization, it provides flexibility and ease so users can get the most out of it. However, the UI can be difficult for new users and the cost for licensing is on the higher end. Reviews also cited difficulty with attachments and a complex implementation process as drawbacks. Overall, it’s a good fit for businesses looking for a CMMS with plenty of features that go far beyond asset management.

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MicroMain garners praise for its user-friendly interface, affordable pricing, and robust inventory management, making it a popular choice for smaller teams and those new to CMMS. Users appreciate its intuitive design, clear navigation, and subscription model with per-user tiers, which keeps costs manageable. Additionally, features like reorder points, multi-location support, and barcode scanning help maintain optimal stock levels, a crucial aspect for many maintenance operations. However, compared to competitors, MicroMain's limitations become apparent. Users often mention its lack of advanced reporting features, which can hinder in-depth data analysis for larger organizations. Similarly, the mobile app, while functional, falls short of competitor offerings in terms of features and offline capabilities. While open API integration is available, pre-built options are limited, potentially requiring additional development work. Ultimately, the decision between MicroMain and similar products hinges on individual needs and priorities. If user-friendliness, affordability, and strong inventory management are paramount, MicroMain shines. However, businesses requiring advanced reporting, extensive mobile functionality, or seamless integration with existing systems might need to explore alternatives. Carefully weigh your specific needs against MicroMain's strengths and weaknesses to determine if it's the right fit for your maintenance operations.

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