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Maximo vs Cartegraph

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Our analysts compared Maximo vs Cartegraph based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Maximo Software Tool
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Cartegraph Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

90 Detailed Analysis

User Sentiment

Great User Sentiment (978 Reviews)

Analyst Rating

we're gathering data
Detailed Analysis

User Sentiment

Excellent User Sentiment (63 Reviews)
Maximo by IBM helps manage physical assets like facilities, vehicles, equipment and machinery. It offers features like space management, storeroom management, integrations, inventory management, task management and more. It improves asset lifespan and operation availability as well as reduces risk through preventive maintenance and lifecycle management.
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Cartegraph is a sophisticated enterprise asset management (EAM) software designed to streamline operations for municipalities, utilities, and other public sector organizations. It excels in managing infrastructure assets, work orders, and maintenance tasks, providing a comprehensive solution for asset lifecycle management. The software is particularly beneficial for industries that require meticulous tracking and management of physical assets, such as local governments and public works departments. Users appreciate its intuitive interface and robust reporting capabilities, which enhance decision-making and operational efficiency. Unique features include real-time data analytics, mobile accessibility, and seamless integration with GIS systems, allowing for precise asset mapping and management. While specific pricing details are not publicly disclosed, Cartegraph typically offers flexible pricing models based on the number of users and specific organizational needs. For tailored pricing information, potential users are encouraged to contact SelectHub for a personalized quote.
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$3,150 Monthly
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$1,499/User, Annually, Quote-based
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Product Insights

  • Energy and Utilities Speciality: Access pre-built data models and tailored dashboards for energy and utilities. Analyze operational data to visualize asset health and view scoring models to determine risk factor. Monitor critical assets, asset health and failure predictions. 
  • IoT Platform: Store IoT data for 30 days and get an overview on all assets. Access sensor, consumer, enterprise and industrial entities, with alerts to detect when asset data reaches or falls below set thresholds. 
  • Efficient Scheduling: View a graphic representation of work orders and PM schedules. Manage shutdowns, outages, maintenance and other large projects across multiple locations. Check the status and schedules of multiple projects on the dashboard and accomplish end-to-end work management. 
  • Linear Asset Management: Gain visual control over assets like roads, pipeline, rail lines and transmission lines. Track labor, materials, tools and asset conditions by linear measures. 
  • Managed Service Provider: Manage customer agreements, service deliveries, billing and supplier contracts. Decide response plans, billing and price schedules as well as create bill batches for recurring costs. 
  • Improved Safety: Manage safety, reliability and environment performance in compliance with regulations. Prepare for audits and surveys, catch defects, investigate incidents, and define lockout and tagout operations. 
  • Asset Configuration: Manage near-real-time configuration of assets like aircraft and rail vehicles. Access technical records, create task cards that prompt manual reviews and get automatic displays of a record’s status. 
  • Calibration: Stay on top of calibration history, data sheets, reporting, and all the requirements for traceability and reverse traceability. 
  • Spatial Asset Management: Visualize and locate assets, locations, work orders and service requests on maps. 
  • Data Visibility: Ensure all data is visible to all parties with IBM Maximo Registry, which stores a subset of transaction data entered on blockchain. 
  • Equipment Maintenance Assistant: Support asset management programs with artificial intelligence. 
  • Mobility: Multiple mobile apps supporting role-specific tasks in the work management process are available on Android and iOS. Available online and offline, they provide flexible access to work orders, inventory, asset data management, work approvals, barcode capabilities and more. 
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  • Improved Asset Management: Cartegraph enables organizations to efficiently track and manage their assets, reducing downtime and extending asset life through proactive maintenance.
  • Enhanced Decision-Making: With real-time data and analytics, Cartegraph provides actionable insights that help leaders make informed decisions about resource allocation and project prioritization.
  • Increased Operational Efficiency: Automating routine tasks and streamlining workflows allows teams to focus on high-value activities, improving overall productivity and service delivery.
  • Cost Savings: By optimizing maintenance schedules and resource usage, Cartegraph helps organizations reduce operational costs and avoid unnecessary expenditures.
  • Regulatory Compliance: The software assists in maintaining compliance with industry standards and regulations by providing accurate documentation and reporting capabilities.
  • Risk Mitigation: Cartegraph's predictive analytics identify potential issues before they become critical, allowing for timely interventions that minimize risk and prevent costly failures.
  • Improved Communication: The platform facilitates better communication and collaboration among team members, ensuring everyone is aligned and informed about ongoing projects and tasks.
  • Scalability: Cartegraph is designed to grow with your organization, accommodating increasing data volumes and expanding operational needs without compromising performance.
  • Customizable Solutions: The software can be tailored to meet the specific needs of different industries and organizations, providing a personalized approach to asset management.
  • Data-Driven Culture: By integrating data into everyday operations, Cartegraph fosters a culture of data-driven decision-making, enhancing strategic planning and execution.
  • Environmental Impact Reduction: Efficient asset management and resource optimization contribute to sustainability efforts by reducing waste and minimizing environmental footprints.
  • User-Friendly Interface: The intuitive design of Cartegraph ensures ease of use, reducing the learning curve and enabling quick adoption by staff at all levels.
  • Comprehensive Support: Cartegraph offers robust customer support and training resources, ensuring users can maximize the software's potential and address any challenges effectively.
  • Integration Capabilities: The software seamlessly integrates with other systems and tools, enhancing data flow and operational coherence across the organization.
  • Performance Tracking: Cartegraph provides tools for monitoring and evaluating the performance of assets and teams, facilitating continuous improvement and accountability.
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  • Asset Management: Manage asset operations, conditions, work centers, applications and inventory. Give restricted access to the system and menu options. 
  • System Administration: Provides a framework to share items and data as well as manage communication templates. Includes site and organization setup, bulletin boards, classification hierarchies for assets, locations and work orders, query tickets, item type configuration, and a calendar to track labor, activities and equipment working time. 
  • Asset Lifecycle Management: Stores information like asset number, location, parent and vendor, as well as tracks asset location and arranges them in a logical hierarchy. Also helps: 
    •  Define physical features like guard rails and mile markers and associate those features with one or more linear assets. 
    •  Add or modify meter names and sets of attributes that define the meter. 
    •  Define multiple measuring points, specify alarm limits and set acceptable meter readings. 
    •  Build and construct failure hierarchies and understand root problems. 
  • Analytics: View scheduled reports and monitor KPIs to analyze the maintenance and lifecycle of assets. 
  • Task and Activity Management: Plan, review and manage tasks, activities and work orders. 
  • Contracts Management: Manage labor, purchases, leases, pricing, warranties, rental, service and software contracts. Includes blanket and master contracts, rule definition for each type, and a historical view of contracts. 
  • Financial Management: Define and set currency codes and exchange rates, set general ledger account fields and track project costs to determine the resources needed for project execution. 
  • Integration: Connect with enterprise systems and set up flows between apps. Supports multiple communication modes, UI-based integration, and bulk export and import of data. 
  • IT Infrastructure Management: Specify rules for creation and management of relationships between configuration items. Offers service requests, incidents and work orders as well as grants full control over records like items, assets and location configurations. 
  • Inventory Management: Provides data entry via barcode, service item records, tool records, item grouping, supplier lists, pick lists and more. Also helps: 
    •  Create and manage information about stocked, non-stocked and special order items. 
    •  See when an item is below a specified level with notifications. 
    •  Store information on item locations and view stocked items in the storeroom. 
  • Job Planning Management: Manage plans, detail work descriptions and view assets that require a stop during inspection or maintenance checks. 
  • Preventive Maintenance: Account for labor, materials, service and tools to better plan, manage, budget and schedule regular maintenance. Master records provide a template for future maintenance. 
  • Purchase Management: Features include purchase processing, requests for quotations and invoices. Stores information about companies that make purchases, enables buying materials from suppliers and vendors, and matches invoices to POs and receipts. 
  • Safety Management: Define hazards and safety precautions to prevent a workplace mishap with plans that explain how to take work assets in and out of service. 
  • Security Management: Controls access to sites, applications and menu options. Employees can be in one or more security groups. 
  • Service Request Management: Create requests for configuration, change of an asset and equipment repair. Requests show status and correspondence for better visibility. 
  • Service Desk Management: Oversee processes and save work performed in the asset’s record. Templates help standardize common service requests and incidents. 
  • Release Module: Enables task and activity management. Provides classification and attributes for categorization, PM and scheduling details, task assignment, follow-up records, work logs, communication entries, and requirements for labor, services, materials and tools. 
  • Task Management: Offers activities, tasks, work orders and historical records of work performed. 
  • Work Orders: Available for assets and locations and includes the number of hours worked by contractors or employees. Report on open work orders or small jobs and capture the history of work orders. 
  • AI-Powered Asset Monitoring: Monitors remote assets and operations, automates task execution, and performs anomaly detection. Also provides: 
    •  Customizable monitoring dashboard. 
    •  Rule-based alerts for data tied to specific standards and KPIs. 
    •  Data filtering and root cause analysis based on hierarchies. 
    •  IoT data for processing, direct access, historical storage and archiving. 
    •  Alerts to produce events and create service requests. 
  • Asset Health Insights: Manage the health of assets using IoT data, work history and asset data. Offers: 
    •  Health scores, real-time sensor data and alerts from SCADA systems. 
    •  Maintenance history, weather incidents and subcomponents with historical context. 
    •  Integration with PM systems to access data and manage maintenance schedules. 
  • Predictive Maintenance Insights: Manage future failures and determine asset failure factors that could affect operations. Capabilities include: 
    •  IBM Watson, which scans for patterns in usage, environment and other asset-specific data to predict future failures. 
    •  Data provided by IoT sensors, OT, ERP and EAM systems. 
    •  Predictive model templates, visualizations and a library of analytics APIs to build custom models. 
    •  Machine learning and analytics for operational data generated by critical assets. 
    •  Prescriptive analytics and anomalous behavior detection. 
  • Workers Insights: Offers dashboards, interacting reporting tools, data export, filters and configurable shield parameters. Includes predefined and customized shields that help detect if a worker’s life might be in danger. Tracks data such as: 
    •  Hazards and statistics of hazards via a map. 
    •  Averages and counts for workers, hours and hazards. 
    •  The location of an object or a worker through beaconOS and GPS. 
  • MRO Inventory Optimization: Includes: 
    •  Part and stock management using automation and analytics. 
    •  Inventory segmentation based on criticality and business impact of MRO spares and materials, along with inventory value calculated based on inherited items, average cost and other criteria. 
    •  Lead time tracking to manage asset downtime. 
    •  Reports, dashboards and KPIs for all important metrics. 
    •  Configuration of work queues and screens. 
    •  Column-oriented databases, summarization engines and elastic searches to filter, sort and update records. 
  • Migration Tool: Transfer product customizations and configuration from development to production for testing. Access a standard rollout environment and repeatable rollout processes that help in monitoring, documenting and managing regulatory compliance. 
  • Storeroom Management:
    •  Monitors item availability, records physical counts and balances inventory. 
    •  Offers details on cost, issue and order units. 
    •  Reconciles recent physical count after every completed transaction. 
    •  Includes parent and child storerooms to create hierarchies. 
    •  Supports adding multiple items to a hierarchy and reordering items from a single storeroom. 
  • Service Requests: Features include notifications upon completion or close of a request, multimedia support to upload photos and videos, and resolution monitoring. A security group template grants users access to service requests, work centers, tools and tasks. 
  • Managing Inspection Forms: Offers specific questions to choose from, revisions to active forms by adding conditions, templates for reuse, and the ability to edit questions and instructions. Forms can be associated with assets, locations and work orders. 
  • Business Analysis Work Center: Analyze work efficiency, supply rates, inventory balance and more to improve operation and user performance. View the analyzed data in charts and download it in an image format. 
  • Data Set Designer: Includes filters and sorting to configure content and build sets, which can have an application query applied to them. Supports exporting in CSV format. 
  • Application Analysis: Enhances operations with queries for situations like overdue POs and upcoming reactive work. Incorporates KPI tracking, Query by Example and export to Excel for further analysis. 
  • Reports and Dashboards: Embedded reporting offers more than 100 report types, which can be customized, saved, shared and downloaded. Dashboards summarize business data while storybooks format content in useful ways. Access to Cognos BI provides advanced business intelligence capabilities. 
  • IBM App Connect:  This ready-to-go connector enables integration with distributed databases, infrastructure environments and hundreds of third-party business systems such as JIRA, Salesforce, SAP, QuickBooks and Workday. 
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  • Asset Management: Learn every detail about every asset’s location, condition and number. Perform inspections, schedule checks and add notes or photos from the field. 
  • Work Management: Manage multiple work orders from a single dashboard. Create, assign and schedule work orders, tasks and activities. 
  • Resource Management: Track resources like labor, equipment and materials with every task. Use the data to better understand expenditure. 
  • Request Management: Track and manage service requests, improve response times and communicate with end users. 
  • Portfolio Management: View the entire portfolio of properties, tenancies, easements, buildings and parcels with a single source of truth for data. 
  • Space Management: Know the exact capacity, vacancy and density rates for all properties, campuses and facilities. 
  • Scenario Builder: Budget and plan for the future to maximize asset lifespans by creating scenarios and reports. Understand maintenance costs of keeping each asset functioning. 
  • Cartegraph API: Leverage API accessibility to improve application performance. Create, update and delete data from outside the system framework. 
  • Third-Party Integrations: Integrate with third-party systems like financial software, ERPs, citizens’ request platforms and workforce management solutions. 
  • Webhooks Integrations: Automate workflows through webhook integrations with AWS, IoT and Zapier servers. 
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Product Ranking

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#36

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maximo
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Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 100 87 91 67 94 100 81 97 88 98 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 978 reviews
Excellent User Sentiment 63 reviews
87%
of users recommend this product

Maximo has a 'great' User Satisfaction Rating of 87% when considering 978 user reviews from 5 recognized software review sites.

95%
of users recommend this product

Cartegraph has a 'excellent' User Satisfaction Rating of 95% when considering 63 user reviews from 4 recognized software review sites.

4.4 (507)
4.6 (19)
4.18 (76)
4.9 (21)
4.2 (72)
4.9 (21)
4.3 (259)
3.2 (2)
4.3 (64)
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Awards

SelectHub research analysts have evaluated Maximo and concluded it deserves the award for the Best Overall EAM Software available today and earns best-in-class honors for Analytics and Reporting, Asset Tracking, Maintenance and Inspection Management and Mobile EAM.

Analysts' Pick Award
Analytics and Reporting Award
Asset Tracking Award
Maintenance and Inspection Management Award
Mobile EAM Award

Cartegraph stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Asset Management: Every user who mentioned this aspect appreciated that the system helps reduce asset downtime.
Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
Tracking: All users mentioning tracking liked that the system helps keep track of site issues, inventory, assets and expenses.
Easy to Use: More than 90% of reviews on usability said the solution has an easy-to-use interface.
Reports: Reports have helped in analyzing the expense on individual assets and more, as stated by more than 70% of users referring to this feature.
Integration: Integration with multiple systems like SCADA has helped smooth out various processes, according to more than 60% of reviews mentioning this feature.
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User-Friendly Design: Cartegraph Asset Management is known for its intuitive design, making it easy for both field staff and administrators to use. Field staff can easily collect data, while administrators can manage assets, work orders, and reporting without a steep learning curve.
Robust GIS Integration: The software's strong integration with GIS allows for seamless data visualization and analysis, which is particularly useful for asset management.
Excellent Customer Support: Users consistently praise Cartegraph's customer support for its responsiveness and helpfulness in resolving issues and providing guidance.
Mobile Accessibility: Cartegraph offers a mobile app that allows field staff to access and update information in real-time, improving efficiency and data accuracy.
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User Interface: More than 60% of reviewers referring to the interface felt that it needs to be improved so novice users can easily adapt to it.
Implementation: The implementation process is hard and has a steep learning curve, according to all users referring to this aspect.
Pricey Licensing: More than 80% of reviewers felt that the cost of licensing was on the higher end.
Attachments: It’s difficult to link external documents like Word and Excel, and attaching images takes awhile, according to every review referring to this feature.
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Integration Challenges: Connecting Cartegraph with certain third-party software, particularly Accela, can pose difficulties and hinder seamless data flow between systems.
Steep Learning Curve: The software's extensive features and frequent updates can overwhelm some users, making it challenging to fully leverage its capabilities and potentially hindering productivity during the onboarding process.
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IBM Maximo Asset Management helps users perform preventive repairs to extend asset lifespans, monitor assets and equipment, manage contracts, and control inventory. It excels in asset management, tracking and reports. With an intuitive design, plenty of integrations and a high degree of customization, it provides flexibility and ease so users can get the most out of it. However, the UI can be difficult for new users and the cost for licensing is on the higher end. Reviews also cited difficulty with attachments and a complex implementation process as drawbacks. Overall, it’s a good fit for businesses looking for a CMMS with plenty of features that go far beyond asset management.

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Is Cartegraph EAM software the 'carte' blanche solution for asset management, or does it leave users feeling challenged? User reviews from the past year paint a largely positive picture, highlighting Cartegraph's user-friendliness, especially for field staff, and its robust feature set. For instance, users rave about its intuitive interface for managing work orders, tracking assets, and integrating with GIS data, which is crucial for visualizing asset locations and optimizing maintenance routes. However, some users have pointed out a few bumps in the road. The software's comprehensive nature, while a strength in terms of functionality, can make the initial learning curve steep. Additionally, while Cartegraph shines in its GIS integration, integrating it with third-party software can sometimes be a bit of a headache. Some users also wished for more user-friendly reporting features, finding the current system a tad cumbersome for creating custom reports. Overall, Cartegraph EAM software appears to be a robust and user-friendly solution, particularly well-suited for organizations with significant field operations, such as municipalities or utility companies. Its strengths lie in its intuitive interface for field staff, comprehensive asset management capabilities, and seamless GIS integration. However, organizations should be prepared for an initial learning curve and potential challenges with third-party integrations.

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Screenshots

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Head-to-Head Comparison

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