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Assetworks vs HXGN EAM

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Our analysts compared Assetworks vs HXGN EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Assetworks Software Tool
HXGN EAM Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

83 Detailed Analysis

User Sentiment

Great User Sentiment (10 Reviews)

Analyst Rating

88 Detailed Analysis

User Sentiment

Great User Sentiment (144 Reviews)
AssetWorks helps users manage assets like vehicles, buildings, infrastructure, facilities and more. Its offerings include management of fleets and fuel, enterprise risks and assets, surplus assets and more. It streamlines processes and improves operations through better facility staffing, machinery management and workflows.

It helps users handle consumables, equipment and properties efficiently and cost-effectively. Leveraging multiple modules enable companies to improve ROI, promote data transparency and reduce operating costs.
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HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.
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$2,500 Quote-based
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Centralized Resource Library: Instead of keeping records in a filing cabinet, labor hours on a timecard and asset profiles in the computer, store the database on a single interface.
  • Improve Security: Maintain an audit trail and data integrity to ensure industry standards are adhered to.
  • Preventive Maintenance: Schedule preventive maintenance to prevent asset breakdowns, increase lifespans and improve asset ROI.
  • Extend Asset Lifespans: Maximize equipment lifespan through asset monitoring, preventive maintenance and depreciation methods.
  • Improve Efficiency: Organize and assign tasks from a single interface, reduce asset downtime and prepare for the future through forecasting.
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  • Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
  • Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective. 
  • Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized. 
  • Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
  • Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
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  • Real-Time Data: Captures real-time asset data like location, status, maintenance notes, repair history, transfer details and more, storing data in asset profiles for later use.
  • Inventory Management: Assign barcodes to items, monitor stockroom levels, automate procurement processes and manage spare parts.
  • Maintenance Management: Offers preventive maintenance scheduling, sends alerts when repeating maintenance tasks need to be performed and helps streamline the repair process.
  • Work Order Management: Streamlines the work order process — creation, assignment, completion and recording. Assign specific tasks to individual technicians and restrict work order closure to admin roles.
  • Mobile Access: Enables asset management on the go with access via web browser, native mobile app and the desktop interface.
  • Reporting: Reporting tools help make data-driven decisions and glean insights from asset data. 
  • Property Management: Manage the acquisition, ownership, leasing, maintenance, and disposition of buildings. Receive reports on portfolio costs, space planning and operating cost. 
  • Space Management: Collect data on total cost of spaces owned and leased, and increase cost savings by lowering space requirements and property expenditures. Measure and track space utilization, improve quality assurance management and regulatory compliance, and manage reporting via graphical query capabilities. 
  • Operation and Maintenance: Reduces inventory carrying and facility maintenance cost, improves asset availability and limits asset downtime. Track and control maintenance expenses, automate bill generation, manage vendors and contract workers, oversee labor hours, and improve asset utilization. 
  • Project Management: Track and manage sustainability goals, leverage construction operations building information exchange (COBie), plan and execute capital projects and manage issues with RFIs and meeting minutes. Manage and track contracts and gain visibility into commission plans, proposal changes, directives and orders, architect’s supplemental instructions, and applications for payments. 
  • Energy Management: Analyze consumption per building, collect utility bills and usage data from various sources, allocate energy costs, and target areas to improve efficiency and reduce cost. Automates accuracy checks, meter readings and configurable data validation, and offers flexible invoice generation. 
  • Lease Management: Track space lease details, lease options, amendments, end dates, location changes and square foot data. Define lease payment schedules to automate the payment process. Stores property, space, operations and maintenance data on a single integrated system. 
  • Key and Access Control: Logs access location, cores, locks and keys, and ring tracking. Control the issue and return of keys and keep authorization of spaces in control. 
  • Computer Aided Design: Link floor plan drawings to associated facilities, export accurate locations and modify floor plans. Automatically generate graphical reports, customize drawing and layering standards and ensure areas are in compliance with FICM, IFMA and BOMA. 
  • SpaceSync: Export, import and review space data changes in Excel, maintaining standard and integrity of space data. Includes location, occupancy, grants and programs data, with the option to review, accept and reject all data changes. 
  • Geographic Information System: Access maps without learning GIS, add data without changing maps and geolocate jobs. 
  • AssetSync: Create, export, import and update asset data in Excel format and add assets to PM templates. 
  • Team Scheduler: Filter, retrieve and assign work, update job status and add notes on a graphical interface. Sort work by priority, location, status and assigned personal, block out leaves on a person's daily schedule, and color code priority work. 
  • Assessment and Need Analysis: Stores asset lifecycle and deficiency data for use in long-range strategic planning and budgeting. Select and prioritize needs based on property and portfolio, as well as track recurring and non-recurring asset renewal. 
  • Asset Rental: View assets available for reservations, schedule asset maintenance and associate cost with a job. 
  • Green and Sustainability: Track all requirements in an integrated system while working on projects, access reports and define green initiatives. 
  • Environmental Health and Safety: Manage hazardous material disbursements, including recovery, disposal and transfer of containerized material in or out of a building. 
  • Motor Pool: View available vehicles on a visual Gantt chart, schedule vehicle maintenance and tie jobs to their cost. 
  • Business Automation: Makes processes cost-efficient, streamlined, error-proof and transparent. Enter data faster, schedule reports and receive custom notifications and emails. 
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  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 
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Product Ranking

#9

among all
EAM Software

#10

among all
EAM Software

Find out who the leaders are

Analyst Rating Summary

83
88
88
83
93
84
88
87
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Work Order Management
Asset Management
Mobile EAM
Spare Parts Handling
Analytics and Reporting
Environment, Health and Safety Management
Spare Parts Handling
Work Order Management
Maintenance and Inspection Management
Workforce Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Assetworks
HXGN EAM
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 88 93 88 78 77 93 88 93 43 99 83 84 87 100 91 88 88 100 91 98 0 25 50 75 100
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83%
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71%
14%
15%
88%
6%
6%
88%
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12%
83%
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17%
100%
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76%
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24%
88%
6%
6%
88%
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12%
75%
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25%
83%
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17%
83%
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17%
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33%
17%
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80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
57%
29%
14%
29%
57%

User Sentiment Summary

Great User Sentiment 10 reviews
Great User Sentiment 144 reviews
84%
of users recommend this product

Assetworks has a 'great' User Satisfaction Rating of 84% when considering 10 user reviews from 1 recognized software review sites.

84%
of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

n/a
4.4 (15)
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4.2 (27)
4.2 (10)
3.4 (21)
n/a
4.3 (71)
n/a
5.0 (10)

Awards

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SelectHub research analysts have evaluated HXGN EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management, Spare Parts Handling and Workforce Management.

Environment, Health and Safety Management Award
Spare Parts Handling Award
Workforce Management Award

Synopsis of User Ratings and Reviews

Streamlined Work Order Management: AssetWorks' work order management system simplifies the process of creating, assigning, and tracking work orders, boosting maintenance team efficiency and responsiveness. Users appreciate features like automated routing and scheduling, which ensure work orders reach the right technicians promptly.
Comprehensive Asset Tracking: The platform allows users to maintain a centralized repository of asset information, including maintenance history, warranty details, and depreciation schedules. This comprehensive view of assets empowers data-driven decision-making regarding maintenance, repairs, and replacements.
Preventive Maintenance Capabilities: AssetWorks facilitates the implementation of preventive maintenance programs, enabling organizations to schedule routine inspections and servicing based on time, usage, or condition. This proactive approach helps prevent equipment failures, extend asset lifespans, and reduce downtime.
Mobile Accessibility: AssetWorks offers mobile applications that empower technicians to access work orders, update asset information, and record maintenance activities directly from their mobile devices. This real-time access to data enhances communication and collaboration between field teams and office personnel.
Reporting and Analytics: The platform provides robust reporting and analytics tools, enabling users to generate insightful reports on key performance indicators (KPIs) such as asset utilization, maintenance costs, and work order completion rates. These data-driven insights support informed decision-making and process optimization.
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Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
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Clunky Interface: Users frequently mention the outdated interface, finding it cumbersome and difficult to navigate. The lack of intuitive design leads to a steep learning curve and decreased efficiency.
Reporting Limitations: Generating reports can be a frustrating experience due to limited customization options and a rigid structure. Users often need to export data to external programs for further analysis, adding an extra step to the process.
Mobile App Shortcomings: The mobile app receives criticism for its limited functionality and lack of features compared to the desktop version. This hinders technicians and field workers who rely on mobile access to complete their tasks efficiently.
Customer Support Challenges: Some users report difficulties reaching customer support and experiencing slow response times. This can be particularly problematic when urgent issues arise, impacting productivity and user satisfaction.
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Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.
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AssetWorks' EAM software has garnered a mixed bag of user reviews over the past year. The platform's strengths lie in its comprehensive functionality and robust reporting capabilities. Users appreciate the ability to track assets throughout their lifecycle, from acquisition to disposal, and generate detailed reports on asset performance and maintenance costs. Its preventive maintenance scheduling tools are also highly regarded, helping organizations proactively address potential issues before they escalate into costly problems. However, some users find the interface to be clunky and outdated, leading to a steep learning curve for new users. The mobile app, while functional, lacks the intuitiveness and user-friendliness of its desktop counterpart. Compared to competitors like IBM Maximo and Infor EAM, AssetWorks is often seen as a more affordable option with a broader range of features. However, it may not have the same level of scalability and customization as its higher-priced counterparts. The software's reporting capabilities are a significant differentiator, providing users with deep insights into asset performance and maintenance trends. This data-driven approach empowers organizations to make informed decisions about asset management strategies, ultimately leading to cost savings and improved operational efficiency. AssetWorks is best suited for organizations with complex asset management needs but may not require the highest level of customization or scalability. Its comprehensive functionality and robust reporting tools make it a valuable asset for organizations looking to optimize their asset management practices and gain a deeper understanding of their asset performance.

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HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

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Screenshots

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Head-to-Head Comparison

Assetworks VS Asset Panda
Assetworks VS Aveva
Assetworks VS EZOfficeInventory
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