Aveva vs HXGN EAM

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Our analysts compared Aveva vs HXGN EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Aveva’s enterprise solution for asset management offers comprehensive asset, maintenance, inventory and procurement functionality. It helps users maintain peak asset performance through a combination of planned routine maintenance and predictive replacement of parts, improving asset lifespans as well as ROI. It offers well-rounded features that can meet the needs of the most asset-intensive industry.
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HXGN EAM (formerly called Infor EAM) suits organizations of all sizes and helps track, organize and streamline maintenance tasks. It monitors KPIs and generates reports to help make data-driven decisions.

It’s available for deployment on-premise, in the cloud or via hybrid deployment and can function on any operating system. It can integrate with a range of other business solutions and comes in industry-specific editions to meet users’ unique needs.

To explore other popular solutions that Infor offers, visit our Infor company page.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Asset Uptime: Keep assets up and running as much as possible through maintenance scheduling, asset tracking and forecasting.
  • Extend Asset Lifespans: Preventive maintenance schedules help give assets a healthy life and extend asset lifespan.
  • Improve Operational Efficiency: Improve the operation between employees as well as in machinery by recording asset location and status, live updates, and more.
  • Improve Labor Productivity: Streamline the process of repairing assets from work order creation, assignment, completion and recording. Techs know what they’re responsible for, admins have an overview of workflow and everyone is held accountable.
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  • Extend Asset Life:Ease preventive maintenance scheduling and routine repair tasks that keep assets operating at peak performance. Predict equipment failure by closely monitoring asset health and reliability as well as tracking maintenance history and forecasting end-of-life timelines.
  • Increase Efficiency: Optimize maintenance team operations by automating condition monitoring and streamlining technician workflows. IoT sensors, drone technology and artificial intelligence help make maintenance departments effective. 
  • Ensure Regulatory Compliance: Facilitate a safe and compliant site through hazardous material management, lockout/tagout procedures, permit storage, contract management and more. Prioritize frequent inspections and make the audit process smooth and organized. 
  • Manage Costs: Track and handle costs throughout the organization from a convenient centralized hub — including materials, maintenance expenditures, forecasting and project management. Simplifies financial management with service-cost tracking for client work, equipment rental management and reports that automatically include invoice costs.
  • Mobile Application: No syncing helps reduce lag time and disruptions to production and performance.
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  • Preventive Maintenance: Schedule maintenance tasks and create a library of frequently performed tasks in order to improve document standardization and maintenance repeatability.
  • Work Management: Plan maintenance ahead of time and perform safe, compliant repairs on a range of asset types. Automatically generate work orders based on a schedule and never forget to put a repetitive task in the system.
  • Inventory Management: Manage spare parts and items that are crucial to proper maintenance tasks. Track inventory stock levels, automate reorders and perform a range of other inventory management functions.
  • Easy Interface: The browser-based HTML5 framework makes it easier to access, implement, maintain and use the application from mobile devices to ensure convenient use any time, anywhere.
  • Approval and Workflow: Improve administrative workflows and efficiency by setting up personalized routing and selection rules. These rules automatically approve work orders or restrict approval access to specified user tiers to promote security.
  • APM Assessment: Utilize the APM features such as asset monitoring to identify gaps in maintenance schedules, then use that data to make informed decisions..
  • Multi-Location Support: Manage one facility or a global network of interconnected facilities from a single solution.
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  • Asset Management: Record, standardize, maintain and structure asset profile information such as identity, configuration, location and maintenance history. Track asset depreciation, store warranty information and provide full technical and commercial function. 
  • Work Management: Easily combines workforce and work order management into a comprehensive module to:
    • Manage, plan and monitor maintenance work as well as the resources required to complete said work.
    • Create preventive maintenance plans, schedule work and assign work orders to technicians based on predefined requirements.
    • Handle purchase order management, revision control, HR management, reliability management and more.
  • Materials Management: Monitor stock levels of spare parts and equipment to maintain an acceptable level without overstocking. Automate supply shipments and purchase orders, store receipts and keep records organized. Also offers:
    • Material organization, product grouping, stock replenishment, receipt and return management.
    • Procurement features like RFQs, POs, invoices and contract management.
  • Budgeting: Streamline budget creation by automating cost capture and analysis of costs for tasks and projects. Performs calculations and generates reports on financial performance and forecasts based on various KPIs.
  • Inspection Management: Simplify inspections through automated collection of required measurements. Risk and safety management help identify hazardous materials and situations to better protect site workers. 
  • Project Management: Streamline tasks from budgeting to task tracking to completion, monitor resource use, compare costs, and track progress. 
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Product Ranking

#8

among all
EAM Software

#10

among all
EAM Software

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Analyst Rating Summary

66
88
53
83
75
84
55
87
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Aveva
HXGN EAM
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 53 75 55 80 67 80 68 83 50 80 83 84 87 100 91 88 88 100 91 98 0 25 50 75 100
33%
33%
34%
83%
0%
17%
67%
0%
33%
71%
14%
15%
47%
13%
40%
88%
0%
12%
50%
50%
0%
100%
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0%
41%
41%
18%
88%
6%
6%
63%
13%
24%
75%
0%
25%
67%
0%
33%
83%
0%
17%
83%
0%
17%
100%
0%
0%
50%
0%
50%
80%
20%
0%
67%
22%
11%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
57%
43%
14%
29%
57%

User Sentiment Summary

Excellent User Sentiment 10 reviews
Great User Sentiment 144 reviews
94%
of users recommend this product

Aveva has a 'excellent' User Satisfaction Rating of 94% when considering 10 user reviews from 3 recognized software review sites.

84%
of users recommend this product

HXGN EAM has a 'great' User Satisfaction Rating of 84% when considering 144 user reviews from 5 recognized software review sites.

n/a
4.4 (15)
n/a
4.2 (27)
5.0 (1)
3.4 (21)
4.7 (7)
4.3 (71)
4.5 (2)
5.0 (10)

Awards

Aveva stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated HXGN EAM and concluded it earns best-in-class honors for Environment, Health and Safety Management, Spare Parts Handling and Workforce Management.

Environment, Health and Safety Management Award
Spare Parts Handling Award
Workforce Management Award

Synopsis of User Ratings and Reviews

Comprehensive Functionality: Aveva offers a wide range of features and modules that cater to various aspects of enterprise asset management, including work order management, preventive maintenance, inventory control, and asset tracking. This comprehensive functionality allows organizations to streamline their maintenance operations and improve overall efficiency.
Scalability and Flexibility: Aveva's solutions are designed to be scalable and flexible, accommodating the needs of organizations of all sizes and industries. Whether it's a small facility or a large enterprise with multiple sites, Aveva can adapt to evolving business requirements and support growth.
Integration Capabilities: Aveva provides seamless integration with other enterprise systems, such as ERP and financial software. This integration eliminates data silos and enables a holistic view of asset performance and maintenance costs, facilitating better decision-making.
Mobile Accessibility: Aveva offers mobile applications that empower technicians and field workers to access critical information, update work orders, and complete tasks on the go. Mobile accessibility enhances productivity and responsiveness in maintenance operations.
Reporting and Analytics: Aveva's reporting and analytics tools provide insights into asset performance, maintenance trends, and key metrics. These insights help organizations identify areas for improvement, optimize maintenance strategies, and make data-driven decisions.
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Customer Service: Every reviewer mentioning support observed that customer service is responsive and takes constant feedback for development.
User-Friendly: All reviewers who mention usability said HXGN EAM has a user-friendly interface and intuitive features.
Asset Management: Asset management has helped reduce asset downtime, according to all the reviewers mentioning this feature.
Flexibility: Every review mentioning flexibility indicated that the solution can be tailored to company needs.
Work Order: More than 85% of reviewers observed that this feature helps them manage work orders easily.
Cloud: Updates to the multi-tenant cloud make information faster to access, according to more than 85% of reviewers referring to this element.
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Steep Learning Curve: Aveva's comprehensive functionality can be overwhelming for new users due to its complex interface and extensive features, leading to a prolonged onboarding process.
Customization Challenges: Adapting Aveva to specific workflows and industry requirements can be difficult and may necessitate significant development efforts or specialized expertise.
Integration Complexity: Integrating Aveva with existing enterprise systems and third-party applications can pose challenges due to compatibility issues and data mapping complexities.
Performance Concerns: Users have reported performance issues, particularly with large datasets or complex operations, which can impact productivity and user experience.
Cost Considerations: Aveva's pricing structure, including licensing, implementation, and maintenance costs, can be a significant investment for organizations, especially for smaller businesses.
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Mobile App: Functionality of the mobile interface needs improvement, according to 70% of reviews mentioning the mobile app.
Reporting: Customized reporting is complicated, according to 70% users who mention this feature.
Licensing: All users referencing this feature felt the licensing policies don’t match with their company and found it expensive.
Configuration: Over 68% of reviewers mentioning this aspect felt that configuring the system is difficult.
Updates: Updates are too frequently released, according to more than 70% of users mentioning this element.
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Let's dive into what users have been saying about this EAM software over the past year. Overall, Aveva seems to be a bit of a mixed bag, with some users singing its praises and others finding it falls short of expectations. On the plus side, Aveva gets kudos for its robust functionality and comprehensive feature set, particularly in areas like work order management, asset tracking, and preventive maintenance. Users appreciate the ability to streamline maintenance processes, improve asset reliability, and reduce downtime. The software's flexibility and customizability also get a thumbs-up, allowing organizations to tailor it to their specific needs and workflows. However, there are some thorns among the roses. Some users find the interface clunky and outdated, making it less user-friendly than some competitors. The learning curve can also be steep, requiring significant time and effort to get up to speed. Additionally, implementation can be complex and time-consuming, especially for larger organizations with intricate asset management needs. So, who is Aveva best suited for? It appears to be a good fit for larger enterprises in industries like oil and gas, utilities, and manufacturing, where complex asset management is critical. These organizations often have the resources and technical expertise to handle the implementation and learning curve, and they can benefit greatly from Aveva's powerful features and scalability. However, smaller businesses or those with simpler asset management needs might find Aveva to be overkill and may want to explore more user-friendly and affordable options.

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HXGN EAM helps users manage assets, work orders, inventory, materials, budgets and projects. It excels in usability, aids preventive maintenance, provides exceptional customer service and is highly customizable. However, as mentioned in multiple reviews, there is a need to improve the mobile interface. There’s also room for improvement in reports, configuration and licensing. Overall, it’s a good fit for businesses looking for a highly tailored, intuitive CMMS that helps with maintenance planning.

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Screenshots

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