Assetworks vs SAP EAM

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Our analysts compared Assetworks vs SAP EAM based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Assetworks Software Tool

Product Basics

AssetWorks helps users manage assets like vehicles, buildings, infrastructure, facilities and more. Its offerings include management of fleets and fuel, enterprise risks and assets, surplus assets and more. It streamlines processes and improves operations through better facility staffing, machinery management and workflows.

It helps users handle consumables, equipment and properties efficiently and cost-effectively. Leveraging multiple modules enable companies to improve ROI, promote data transparency and reduce operating costs.
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SAP EAM supports the upkeep of facilities, machines, equipment, vehicles and anything in between via a fully-featured suite. It helps facility managers coordinate asset maintenance, monitor asset life cycles, maintain their facilities and run reports to make better decisions. Users can leverage it for asset information management, performance improvement, assessment templates, risk and criticality assessment, and more.
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$2,500 Quote-based
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$5,000 Annually
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Windows
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Chromebook
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Cloud
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Centralized Resource Library: Instead of keeping records in a filing cabinet, labor hours on a timecard and asset profiles in the computer, store the database on a single interface.
  • Improve Security: Maintain an audit trail and data integrity to ensure industry standards are adhered to.
  • Preventive Maintenance: Schedule preventive maintenance to prevent asset breakdowns, increase lifespans and improve asset ROI.
  • Extend Asset Lifespans: Maximize equipment lifespan through asset monitoring, preventive maintenance and depreciation methods.
  • Improve Efficiency: Organize and assign tasks from a single interface, reduce asset downtime and prepare for the future through forecasting.
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  • Improve Operational Efficiency: Reduce costs, improve asset usage and manage capital expenditures throughout asset lifecycles. Technicians can work more efficiently, improving overall productivity. 
  • Boost Asset Usage: Reduce asset downtime (especially unplanned downtime) and improve asset utilization through centralized monitoring and control. Enhance reliability, efficiency and performance while minimizing disruptions. 
  • Improve ROI: Leverage IT investments and improve the ROI for every asset by boosting asset uptime and extending asset lifetime. 
  • Minimize Failures: Schedule preventative maintenance to repair assets in a timely manner to avoid catastrophic failure. Stay on top of recurring maintenance tasks with alerts. 
  • Make Sites Safer:  Perform routine maintenance on assets, heavy machinery and equipment to secure them from damage and keep workers safe. 
  • Maintain Security and Compliance: Sensor data, engineering insights and critical alerts can only be accessed by authorized users through the SAP Intelligence Network. Each asset element on the SAP cloud platform has a unique ID to authorize publication and subscription. 
  • Share Interactive Data: Include photographs, multidimensional models, multidimensional logical bills of materials and videos for visual spare part management. Users can navigate and “hotspot” images during inspection. 
  • Add Capabilities:  Integrate with other SAP solutions like SAP Predictive Maintenance and Service, as well as SAP Asset Strategy and Performance Management. It also supports integration of master and operational data with business information systems. 
  • Improve Planning: Run what-if simulations and find out which usage scenario suits best and compare results. Apply information from virtual sensors on the model to address potential issues before downtime occurs. 
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  • Real-Time Data: Captures real-time asset data like location, status, maintenance notes, repair history, transfer details and more, storing data in asset profiles for later use.
  • Inventory Management: Assign barcodes to items, monitor stockroom levels, automate procurement processes and manage spare parts.
  • Maintenance Management: Offers preventive maintenance scheduling, sends alerts when repeating maintenance tasks need to be performed and helps streamline the repair process.
  • Work Order Management: Streamlines the work order process — creation, assignment, completion and recording. Assign specific tasks to individual technicians and restrict work order closure to admin roles.
  • Mobile Access: Enables asset management on the go with access via web browser, native mobile app and the desktop interface.
  • Reporting: Reporting tools help make data-driven decisions and glean insights from asset data. 
  • Property Management: Manage the acquisition, ownership, leasing, maintenance, and disposition of buildings. Receive reports on portfolio costs, space planning and operating cost. 
  • Space Management: Collect data on total cost of spaces owned and leased, and increase cost savings by lowering space requirements and property expenditures. Measure and track space utilization, improve quality assurance management and regulatory compliance, and manage reporting via graphical query capabilities. 
  • Operation and Maintenance: Reduces inventory carrying and facility maintenance cost, improves asset availability and limits asset downtime. Track and control maintenance expenses, automate bill generation, manage vendors and contract workers, oversee labor hours, and improve asset utilization. 
  • Project Management: Track and manage sustainability goals, leverage construction operations building information exchange (COBie), plan and execute capital projects and manage issues with RFIs and meeting minutes. Manage and track contracts and gain visibility into commission plans, proposal changes, directives and orders, architect’s supplemental instructions, and applications for payments. 
  • Energy Management: Analyze consumption per building, collect utility bills and usage data from various sources, allocate energy costs, and target areas to improve efficiency and reduce cost. Automates accuracy checks, meter readings and configurable data validation, and offers flexible invoice generation. 
  • Lease Management: Track space lease details, lease options, amendments, end dates, location changes and square foot data. Define lease payment schedules to automate the payment process. Stores property, space, operations and maintenance data on a single integrated system. 
  • Key and Access Control: Logs access location, cores, locks and keys, and ring tracking. Control the issue and return of keys and keep authorization of spaces in control. 
  • Computer Aided Design: Link floor plan drawings to associated facilities, export accurate locations and modify floor plans. Automatically generate graphical reports, customize drawing and layering standards and ensure areas are in compliance with FICM, IFMA and BOMA. 
  • SpaceSync: Export, import and review space data changes in Excel, maintaining standard and integrity of space data. Includes location, occupancy, grants and programs data, with the option to review, accept and reject all data changes. 
  • Geographic Information System: Access maps without learning GIS, add data without changing maps and geolocate jobs. 
  • AssetSync: Create, export, import and update asset data in Excel format and add assets to PM templates. 
  • Team Scheduler: Filter, retrieve and assign work, update job status and add notes on a graphical interface. Sort work by priority, location, status and assigned personal, block out leaves on a person's daily schedule, and color code priority work. 
  • Assessment and Need Analysis: Stores asset lifecycle and deficiency data for use in long-range strategic planning and budgeting. Select and prioritize needs based on property and portfolio, as well as track recurring and non-recurring asset renewal. 
  • Asset Rental: View assets available for reservations, schedule asset maintenance and associate cost with a job. 
  • Green and Sustainability: Track all requirements in an integrated system while working on projects, access reports and define green initiatives. 
  • Environmental Health and Safety: Manage hazardous material disbursements, including recovery, disposal and transfer of containerized material in or out of a building. 
  • Motor Pool: View available vehicles on a visual Gantt chart, schedule vehicle maintenance and tie jobs to their cost. 
  • Business Automation: Makes processes cost-efficient, streamlined, error-proof and transparent. Enter data faster, schedule reports and receive custom notifications and emails. 
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  • Analytics: Gain engineering insights using a variety of analysis tools including: 
    • Model-Based Analysis: Provides historic usage and predicts asset health and remaining lifespan by simulating and generating time series data in advance. Helps replay an event and see calculation consequences, optimize a 3D visualization of a trade-off and more. 
    • Vibration Analysis: Identify the unique vibration signature of an asset to serve as indicators of early signs of failure. 
    • Structural Analysis:  Physical sensors on a piece of equipment act as inputs for simulating the stresses and strains on a digital representation of the equipment, helping process and analyze their impact on the equipment. 
  • Asset Information Management: Integrate technical information, asset history, maintenance strategies, financial data and real-word information in one platform using models, systems and templates. 
  • Performance Improvement: Get suggestions and solutions about a piece of equipment. Create, review and submit improvement requests. 
  • Mobile Access: Provides back-end flexibility for convenience to users through native apps for iPad, iPhone and Android. 
  • Asset Management: Build a standards-based physical asset management foundation to manage equipment, facilities, vehicles and other assets. 
  • Maintenance Management: Schedule, assign and record maintenance tasks to track maintenance for individual assets. Includes: 
    •  Maintenance strategies and packages. 
    •  Task lists and operations. 
    •  Maintenance plans and items. 
  • Failure Modes and Effects Analysis: Use failure modes based on probability to prioritize the severity of an impact. Allows identification, evaluations and suggestions against potential failures. 
  • Reliability Centered Maintenance: Improve maintenance strategies as an industry standard, with advanced checklists that enable users to create dynamic questionnaires. 
  • Digital Twin: Offers a tailored and graphical representation of a physical object or asset that uses machine learning and visualization to monitor performance or a product lifecycle. Also supports new business models. 
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Product Ranking

#9

among all
EAM Software

#12

among all
EAM Software

Find out who the leaders are

Analyst Rating Summary

83
89
88
100
93
100
88
85
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Work Order Management
Asset Management
Mobile EAM
Spare Parts Handling
Analytics and Reporting
Analytics and Reporting
Asset Management
Environment, Health and Safety Management
Spare Parts Handling
Mobile EAM

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Assetworks
SAP EAM
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 88 93 88 78 77 93 88 93 43 99 100 100 85 100 91 98 81 100 62 77 0 25 50 75 100
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88%
6%
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81%
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13%
83%
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17%
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76%
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24%
88%
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12%
88%
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88%
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83%
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17%
67%
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33%
17%
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33%
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78%
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22%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
57%
29%
71%
29%
0%

User Sentiment Summary

Great User Sentiment 10 reviews
Great User Sentiment 364 reviews
84%
of users recommend this product

Assetworks has a 'great' User Satisfaction Rating of 84% when considering 10 user reviews from 1 recognized software review sites.

84%
of users recommend this product

SAP EAM has a 'great' User Satisfaction Rating of 84% when considering 364 user reviews from 3 recognized software review sites.

n/a
2.8 (10)
4.2 (10)
n/a
n/a
4.3 (59)
n/a
4.2 (295)

Awards

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SelectHub research analysts have evaluated SAP EAM and concluded it earns best-in-class honors for Analytics and Reporting, Asset Management, Environment, Health and Safety Management, Spare Parts Handling and Integration and Extensibility.

Analytics and Reporting Award
Asset Management Award
Environment, Health and Safety Management Award
Spare Parts Handling Award
Integration and Extensibility Award

Synopsis of User Ratings and Reviews

Streamlined Work Order Management: AssetWorks' work order management system simplifies the process of creating, assigning, and tracking work orders, boosting maintenance team efficiency and responsiveness. Users appreciate features like automated routing and scheduling, which ensure work orders reach the right technicians promptly.
Comprehensive Asset Tracking: The platform allows users to maintain a centralized repository of asset information, including maintenance history, warranty details, and depreciation schedules. This comprehensive view of assets empowers data-driven decision-making regarding maintenance, repairs, and replacements.
Preventive Maintenance Capabilities: AssetWorks facilitates the implementation of preventive maintenance programs, enabling organizations to schedule routine inspections and servicing based on time, usage, or condition. This proactive approach helps prevent equipment failures, extend asset lifespans, and reduce downtime.
Mobile Accessibility: AssetWorks offers mobile applications that empower technicians to access work orders, update asset information, and record maintenance activities directly from their mobile devices. This real-time access to data enhances communication and collaboration between field teams and office personnel.
Reporting and Analytics: The platform provides robust reporting and analytics tools, enabling users to generate insightful reports on key performance indicators (KPIs) such as asset utilization, maintenance costs, and work order completion rates. These data-driven insights support informed decision-making and process optimization.
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Comprehensive Functionality: SAP EAM provides a wide range of features that cover various aspects of asset management, such as maintenance planning, work order management, inventory control, and reporting. This comprehensiveness allows organizations to manage their assets effectively throughout their entire lifecycle.
Integration with Other SAP Modules: SAP EAM seamlessly integrates with other SAP modules, such as Finance, Controlling, and Materials Management. This integration eliminates data silos and provides a holistic view of asset-related information, enabling better decision-making.
Scalability and Flexibility: SAP EAM is a highly scalable and flexible solution that can adapt to the changing needs of organizations. It can be customized to meet specific industry requirements and can support both small and large enterprises.
Mobile Capabilities: SAP EAM offers mobile applications that allow technicians to access asset information, create work orders, and update maintenance records from their mobile devices. This improves efficiency and productivity in the field.
Analytics and Reporting: SAP EAM provides robust analytics and reporting tools that enable organizations to gain insights into asset performance, maintenance costs, and other key metrics. This information helps identify areas for improvement and optimize asset management strategies.
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Clunky Interface: Users frequently mention the outdated interface, finding it cumbersome and difficult to navigate. The lack of intuitive design leads to a steep learning curve and decreased efficiency.
Reporting Limitations: Generating reports can be a frustrating experience due to limited customization options and a rigid structure. Users often need to export data to external programs for further analysis, adding an extra step to the process.
Mobile App Shortcomings: The mobile app receives criticism for its limited functionality and lack of features compared to the desktop version. This hinders technicians and field workers who rely on mobile access to complete their tasks efficiently.
Customer Support Challenges: Some users report difficulties reaching customer support and experiencing slow response times. This can be particularly problematic when urgent issues arise, impacting productivity and user satisfaction.
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Complexity: SAP EAM is known for its intricate and multifaceted structure, often requiring extensive training and expertise to navigate effectively. This complexity can lead to a steep learning curve for new users and ongoing challenges for existing ones, particularly those without a strong technical background.
Cost: Implementing and maintaining SAP EAM can be a significant financial undertaking for organizations. The licensing fees, coupled with the costs of customization, integration, and ongoing support, can strain budgets, especially for smaller companies or those with limited resources.
Customization Challenges: While SAP EAM offers a high degree of customization, tailoring the system to specific organizational needs can be a complex and time-consuming process. This often necessitates the involvement of specialized consultants, further adding to the overall cost and implementation time.
Integration Issues: Integrating SAP EAM with other existing systems within an organization can pose challenges. Compatibility issues, data migration complexities, and the need for ongoing maintenance of interfaces can create hurdles and disrupt workflows.
User Interface: Some users find the SAP EAM user interface to be outdated and less intuitive compared to modern software solutions. Navigating through various modules and functionalities can feel cumbersome, impacting user experience and productivity.
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AssetWorks' EAM software has garnered a mixed bag of user reviews over the past year. The platform's strengths lie in its comprehensive functionality and robust reporting capabilities. Users appreciate the ability to track assets throughout their lifecycle, from acquisition to disposal, and generate detailed reports on asset performance and maintenance costs. Its preventive maintenance scheduling tools are also highly regarded, helping organizations proactively address potential issues before they escalate into costly problems. However, some users find the interface to be clunky and outdated, leading to a steep learning curve for new users. The mobile app, while functional, lacks the intuitiveness and user-friendliness of its desktop counterpart. Compared to competitors like IBM Maximo and Infor EAM, AssetWorks is often seen as a more affordable option with a broader range of features. However, it may not have the same level of scalability and customization as its higher-priced counterparts. The software's reporting capabilities are a significant differentiator, providing users with deep insights into asset performance and maintenance trends. This data-driven approach empowers organizations to make informed decisions about asset management strategies, ultimately leading to cost savings and improved operational efficiency. AssetWorks is best suited for organizations with complex asset management needs but may not require the highest level of customization or scalability. Its comprehensive functionality and robust reporting tools make it a valuable asset for organizations looking to optimize their asset management practices and gain a deeper understanding of their asset performance.

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SAP EAM has garnered a mixed bag of user reviews over the past year. Many users appreciate its comprehensive functionality, particularly for managing complex assets and maintenance processes in industries like oil and gas, utilities, and manufacturing. The software's ability to integrate with other SAP modules, such as finance and HR, is also seen as a major advantage, providing a holistic view of operations. However, some users find the interface clunky and outdated, leading to a steep learning curve for new users. The system's complexity can also make it challenging to configure and customize, often requiring specialized IT support. Compared to competitors like IBM Maximo and Infor EAM, SAP EAM stands out with its robust analytics and reporting capabilities, enabling data-driven decision-making for maintenance strategies. Its mobile functionality also receives praise, allowing technicians to access work orders and asset information on the go. However, SAP EAM can be more expensive than some alternatives, especially for smaller organizations with simpler asset management needs. Additionally, users sometimes mention slower performance compared to cloud-based competitors. Overall, SAP EAM appears best suited for large enterprises with complex asset management requirements and existing SAP infrastructure. Its comprehensive functionality, integration capabilities, and advanced analytics make it a powerful tool for optimizing maintenance operations and extending asset lifecycles. However, organizations seeking a more user-friendly and affordable solution may want to explore other options in the market.

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