Open Dental vs Denticon

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Our analysts compared Open Dental vs Denticon based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Open Dental is an open-source on-premise practice management software solution for dentistry organizations. It is designed for Windows, Linux and macOS-X devices, with some limitations on supported versions.

It contains modules for appointments, treatment plans, charting and imaging, integrated into a single digital environment with dashboards for dentists and patients. It offers free trial versions for new users and a support/training infrastructure.
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Denticon is a cloud-based practice management software designed for dentists that is scalable to suit solo and multi-location practices. It provides intuitive and centralized inclusions to manage administrative, clinical and IT operations.

It streamlines and standardizes operations to create a better experience for patients and dental healthcare providers. Some notable modules include centralized patient records, robust reporting capabilities and instant KPIs, multi-location integration, revenue cycle management and dedicated teams to help users implement resources through training and live support.
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$179 Monthly
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$280 Monthly
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Windows
Mac
Linux
Android
Chromebook
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Linux
Android
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Scheduling: Open Dental simplifies the process of managing appointments, allowing dental practices to efficiently book and adjust patient schedules, reducing wait times and improving patient satisfaction.
  • Comprehensive Patient Records: The software offers a centralized system for storing detailed patient information, including medical history, treatment plans, and notes, ensuring that all relevant data is easily accessible to dental professionals.
  • Improved Billing Processes: Open Dental automates billing and insurance claims, helping practices to minimize errors, expedite reimbursements, and maintain a steady cash flow.
  • Enhanced Communication Tools: With built-in messaging and reminder systems, the software facilitates better communication between the dental team and patients, leading to increased engagement and adherence to treatment plans.
  • Customizable Reporting: Open Dental provides a range of customizable reports, giving practices the ability to track performance, identify trends, and make data-driven decisions to improve operations and patient care.
  • Increased Data Security: The software employs robust security measures to protect sensitive patient information, ensuring compliance with regulations like HIPAA and giving both patients and providers peace of mind.
  • Scalability: Open Dental is designed to grow with your practice, offering features and modules that can be added as your needs evolve, making it a long-term solution for practices of all sizes.
  • Integration Capabilities: The software can seamlessly integrate with a variety of third-party applications and devices, including imaging software and digital X-ray systems, creating a more efficient and interconnected workflow.
  • User-Friendly Interface: With an intuitive design, Open Dental is easy to navigate, reducing the learning curve for new users and enhancing overall productivity within the dental practice.
  • Community Support: Open Dental boasts a strong community of users and developers, providing a wealth of resources, forums, and support options to help practices get the most out of the software.
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  • Streamlined Operations: Denticon simplifies the management of dental practices by integrating scheduling, billing, and patient records into a single platform, reducing the need for multiple software solutions.
  • Enhanced Patient Experience: With features like online appointment booking and automated reminders, Denticon helps practices offer a more convenient and personalized service, leading to higher patient satisfaction.
  • Improved Data Security: Denticon's cloud-based infrastructure ensures that patient data is securely stored and backed up, minimizing the risk of data loss due to local hardware failures.
  • Accessible Anywhere: Being cloud-based, Denticon allows dental professionals to access their practice's data from anywhere, at any time, enabling flexible working arrangements and timely decision-making.
  • Scalability: Denticon is designed to grow with your practice, easily accommodating new patients, staff, and locations without the need for significant additional investment in IT infrastructure.
  • Comprehensive Reporting: With its robust reporting tools, Denticon provides valuable insights into practice performance, helping identify trends, areas for improvement, and opportunities for growth.
  • Reduced Administrative Burden: Automation of routine tasks such as appointment reminders, billing, and insurance claims processing with Denticon reduces the administrative load on staff, allowing them to focus on patient care.
  • Enhanced Collaboration: Denticon facilitates better communication and collaboration among team members by providing a centralized platform for sharing patient information, treatment plans, and schedules.
  • Regulatory Compliance: Denticon helps dental practices stay compliant with industry regulations and standards, including HIPAA, by providing secure data handling and privacy features.
  • Cost Efficiency: By consolidating various operational functions into one platform, Denticon helps reduce software subscription costs, IT maintenance expenses, and the need for extensive training programs.
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  • Appointments: Lets users create appointments and patient schedules, with tools to edit and modify appointments, show pop-up alerts, financials and medical notes, recall scheduling, patient communication and see production by user. 
  • Family Module: Includes tools to set up family accounts, with specified guarantors and family members, and a Super Family option for extended families. Also allows users to create family-based insurance and discount plans. 
  • Accounts: Gives users a module to create, organize and view patients’ financial and claim history, with tools to set up payment plans, installment plans, family balance aging and dues and a communications log. 
  • Treatment Plan: Allows users to create, edit, store, manage and prioritize treatment plans for patients or families. It also lets them electronically send insurance preauthorization forms. 
  • Charting: Provides a platform to enter and organize patients’ clinical info and create 3D dental charts — such as tooth, ortho and perio charts. It also lets users create and organize progress notes. 
  • Imaging: Gives users a platform to scan, store and organize most images, radiographs, forms and letters. Includes tools to scan, print, import (.doc, PDF, .xls) and acquire images from dental imaging devices. Image editing tools such as zoom, pan and crop let users modify x-rays and scans as needed. 
  • Management Module: Creates a separate area for miscellaneous management operations such as billing, deposits, inventory, accounting, email management, staff management and messaging. 
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  • Clinical Tools: Offers multi-clinic access, intelligent perio charting, in-treatment user-flows, referral and billing. 
  • Scheduling: Includes online, multi-office and family scheduling. 
  • Back- and Front-Office Operations: Provides features like single-patient records, 835 auto-posting, task manager and eClaims. 
  • Online Patient Tools: Includes registration, patient portal and eSign portal. 
  • Analytics: Insights from features such as morning huddle (dashboard that provides detailed overviews for daily activity) and enterprise reporting with in-depth views of multiple KPIs. 
  • Patient Communication: Provides multi-touchpoint campaigns for reminders and announcements and integrated workflows. 
  • Multi-Specialty Capabilities: With modules for orthodontics (including ortho treatment plan questionnaires) and general dentistry, oral surgery, periodontal, pediatrics and endodontics. 
  • Enterprise Management: Enterprise-level features including granular user permissions and detailed audit trails of all users. 
  • Security: Including HIPAA compliance and physical plus virtual security layers, with software firewalls, Intrusion Prevention Systems (IPS) and continuous Security Information and Event Management (SIEM). 
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Product Ranking

#3

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Dental Software

#8

among all
Dental Software

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Analyst Rating Summary

91
84
83
100
100
54
97
94
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Dental Workflow Management
Integrations and Extensibility
Electronic Dental Records
Platform Capabilities
Mobile Capabilities
Dental Billing
Electronic Dental Records
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Open Dental
Denticon
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 83 100 97 60 91 87 100 54 94 80 73 82 0 25 50 75 100
67%
0%
33%
100%
0%
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100%
0%
0%
60%
0%
40%
94%
0%
6%
94%
0%
6%
20%
0%
80%
60%
0%
40%
80%
0%
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40%
76%
12%
12%
76%
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24%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
44%
0%
56%
89%
0%
11%
89%
0%
11%

User Sentiment Summary

Excellent User Sentiment 156 reviews
Excellent User Sentiment 207 reviews
92%
of users recommend this product

Open Dental has a 'excellent' User Satisfaction Rating of 92% when considering 156 user reviews from 3 recognized software review sites.

93%
of users recommend this product

Denticon has a 'excellent' User Satisfaction Rating of 93% when considering 207 user reviews from 3 recognized software review sites.

4.4 (31)
3.7 (6)
4.61 (70)
4.64 (102)
4.7 (55)
4.7 (99)

Awards

SelectHub research analysts have evaluated Open Dental and concluded it earns best-in-class honors for Mobile Capabilities and Integrations and Extensibility. Open Dental stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Denticon and concluded it earns best-in-class honors for Dental Billing. Denticon stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dental Billing Award

Synopsis of User Ratings and Reviews

Customizable: Open Dental offers a high degree of customization to fit the specific workflows and preferences of different dental practices. This includes options for charting, treatment planning, billing, and reporting.
Integrated Features: The software includes a wide range of features, such as appointment scheduling, patient management, clinical charting, imaging, billing, and reporting, all integrated into one platform. This streamlines operations and reduces the need for multiple software programs.
Cost-Effective: Open Dental is known for its affordability, especially when compared to other dental practice management software options. It offers a one-time purchase fee rather than a subscription model, making it a cost-effective solution for dental practices.
Open-Source: As open-source software, Open Dental allows for greater transparency and flexibility. Users can access and modify the source code, enabling them to customize the software to their specific needs and integrate it with other systems.
Community Support: Open Dental has a large and active user community that provides support, shares knowledge, and contributes to the software's development. This community-driven approach ensures that the software remains relevant and responsive to the needs of dental professionals.
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Appointment Scheduling: Scheduling appointments is a breeze, with features like drag-and-drop functionality and color-coded appointments for easy visualization.
Patient Communication: The system simplifies patient communication with features like automated appointment reminders and two-way texting, reducing no-shows and keeping patients informed.
Treatment Planning: Denticon aids in creating comprehensive treatment plans, allowing for clear visualization of proposed procedures and associated costs, which enhances patient understanding and case acceptance.
Billing and Invoicing: Streamlined billing processes with electronic claims submission and integrated payment processing make managing finances more efficient.
Reporting and Analytics: Denticon provides insightful reports on practice performance, patient demographics, and financial data, enabling data-driven decision-making and practice growth.
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Steep Learning Curve: The software's interface can feel clunky and outdated, leading to a frustrating learning experience for new users. The sheer number of features and options can be overwhelming, and finding specific functions may require extensive exploration or reliance on tutorials.
Support Challenges: Getting timely and effective support can be difficult. Users have reported long wait times for responses, and the quality of assistance can vary depending on the support representative's expertise. This can be particularly frustrating when dealing with urgent issues that impact patient care or billing.
Customization Limitations: While Open Dental offers some customization options, it may not be as flexible as some other dental software solutions. This can be a drawback for practices with unique workflows or specific requirements that are not easily accommodated by the software's standard features.
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Steep Learning Curve: Denticon's interface can be overwhelming for new users due to its extensive features and complex workflows, requiring significant time investment to learn and navigate effectively.
Customization Challenges: Tailoring Denticon to specific practice needs can be difficult, often necessitating the involvement of technical support or consultants, leading to additional costs and implementation delays.
Reporting Limitations: Generating customized reports or extracting specific data points can be cumbersome, requiring users to navigate through multiple menus and options or rely on pre-built reports that may not fully address their needs.
Integration Issues: Integrating Denticon with other practice management software or imaging systems can pose challenges, potentially requiring custom development or workarounds to ensure seamless data exchange.
Customer Support Concerns: Some users have reported difficulties reaching Denticon's customer support or experiencing long wait times for assistance, leading to frustration and potential disruptions to practice operations.
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Over the past year, Open Dental has emerged as a robust contender in the dental management software arena, praised for its comprehensive feature set and customization capabilities. Users have consistently highlighted its user-friendly interface, which significantly reduces the learning curve for new staff members, and its ability to streamline dental practice operations, from appointment scheduling to billing and patient records management. A standout strength is its open-source nature, allowing for extensive customization to fit the unique needs of each dental practice. This flexibility sets it apart from competitors like Dentrix and Eaglesoft, which, while powerful, offer less room for personalization. However, some users have pointed out weaknesses, including occasional glitches and the need for better customer support responsiveness. Despite these issues, the software's affordability compared to similar products is often cited as a major advantage, offering a high return on investment for practices looking to optimize their operations without breaking the bank. The integration capabilities with various third-party applications and services are also a significant differentiator, enabling practices to extend functionality and streamline workflows further. Given its strengths and weaknesses, Open Dental is most suited for dental practices that prioritize flexibility, customization, and comprehensive functionality at a competitive price point. Its open-source nature is particularly appealing for practices with specific operational needs or those looking to integrate with specialized tools and services. While the occasional technical hiccup may be a drawback, the overall value and adaptability of Open Dental make it an excellent choice for practices aiming to enhance efficiency and patient care without significant investment in more rigid or expensive systems.

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Denticon, a cloud-based practice management software developed by Planet DDS, has garnered positive feedback from users for its comprehensive features and user-friendly interface. Users appreciate the software's ability to streamline administrative tasks, such as patient scheduling, billing, and insurance claims processing, which saves them valuable time and resources. Denticon's cloud-based nature allows for convenient access from any location with an internet connection, enabling dentists to manage their practice remotely. The software's integration with other dental software, such as X-ray and imaging systems, further enhances its efficiency and convenience. However, some users have noted that Denticon can be relatively expensive compared to other dental practice management software options. Additionally, the software's extensive features and functionalities may require a steeper learning curve for new users. Despite these drawbacks, Denticon is generally considered a valuable tool for dental practices of all sizes, particularly those seeking to improve efficiency and streamline operations. Its scalability and robust features make it well-suited for both solo practitioners and large multi-location dental groups. Denticon's ability to centralize patient records, provide advanced reporting and analytics, and facilitate seamless communication among staff members contributes to its effectiveness in enhancing practice management.

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Screenshots

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