Open Dental vs Lighthouse 360

Last Updated:

Our analysts compared Open Dental vs Lighthouse 360 based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Open Dental is an open-source on-premise practice management software solution for dentistry organizations. It is designed for Windows, Linux and macOS-X devices, with some limitations on supported versions.

It contains modules for appointments, treatment plans, charting and imaging, integrated into a single digital environment with dashboards for dentists and patients. It offers free trial versions for new users and a support/training infrastructure.
read more...
Lighthouse 360 is a powerful and intuitive platform that improves patients’ outcomes and care delivery by enabling dentists to communicate seamlessly with patients. It helps practices ramp up their services to attract more patients, reduce no-shows and reactivate past patients. Further, it automates daily mundane tasks to allow staff to focus their efforts to increase productivity and drive revenue.

It provides features such as appointment management, patient recalls and more.
read more...
$179 Monthly
Get a free price quote
Tailored to your specific needs
$329 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Streamlined Scheduling: Open Dental simplifies the process of managing appointments, allowing dental practices to efficiently book and adjust patient schedules, reducing wait times and improving patient satisfaction.
  • Comprehensive Patient Records: The software offers a centralized system for storing detailed patient information, including medical history, treatment plans, and notes, ensuring that all relevant data is easily accessible to dental professionals.
  • Improved Billing Processes: Open Dental automates billing and insurance claims, helping practices to minimize errors, expedite reimbursements, and maintain a steady cash flow.
  • Enhanced Communication Tools: With built-in messaging and reminder systems, the software facilitates better communication between the dental team and patients, leading to increased engagement and adherence to treatment plans.
  • Customizable Reporting: Open Dental provides a range of customizable reports, giving practices the ability to track performance, identify trends, and make data-driven decisions to improve operations and patient care.
  • Increased Data Security: The software employs robust security measures to protect sensitive patient information, ensuring compliance with regulations like HIPAA and giving both patients and providers peace of mind.
  • Scalability: Open Dental is designed to grow with your practice, offering features and modules that can be added as your needs evolve, making it a long-term solution for practices of all sizes.
  • Integration Capabilities: The software can seamlessly integrate with a variety of third-party applications and devices, including imaging software and digital X-ray systems, creating a more efficient and interconnected workflow.
  • User-Friendly Interface: With an intuitive design, Open Dental is easy to navigate, reducing the learning curve for new users and enhancing overall productivity within the dental practice.
  • Community Support: Open Dental boasts a strong community of users and developers, providing a wealth of resources, forums, and support options to help practices get the most out of the software.
read more...
  • Communicate Seamlessly: Create messaging modules to stay in constant touch with patients at various points prior to appointments.  
  • Automate Daily Tasks: Automate mundane administrative tasks and clinical processes to optimize workflows and free up time for staff to be more productive. 
  • Fast Track Patients: Provide a better experience for patients with e-signature and digital registration, resulting in less effort and work for the staff.  
  • Leverage a Cloud Phone System: Help clinical staff connect with patients better through PhoneSight, a uniform phone system. 
read more...
  • Appointments: Lets users create appointments and patient schedules, with tools to edit and modify appointments, show pop-up alerts, financials and medical notes, recall scheduling, patient communication and see production by user. 
  • Family Module: Includes tools to set up family accounts, with specified guarantors and family members, and a Super Family option for extended families. Also allows users to create family-based insurance and discount plans. 
  • Accounts: Gives users a module to create, organize and view patients’ financial and claim history, with tools to set up payment plans, installment plans, family balance aging and dues and a communications log. 
  • Treatment Plan: Allows users to create, edit, store, manage and prioritize treatment plans for patients or families. It also lets them electronically send insurance preauthorization forms. 
  • Charting: Provides a platform to enter and organize patients’ clinical info and create 3D dental charts — such as tooth, ortho and perio charts. It also lets users create and organize progress notes. 
  • Imaging: Gives users a platform to scan, store and organize most images, radiographs, forms and letters. Includes tools to scan, print, import (.doc, PDF, .xls) and acquire images from dental imaging devices. Image editing tools such as zoom, pan and crop let users modify x-rays and scans as needed. 
  • Management Module: Creates a separate area for miscellaneous management operations such as billing, deposits, inventory, accounting, email management, staff management and messaging. 
read more...
  • Patient Recall: Send notifications through emails and text messages to old, inactive clients to persuade them to book an appointment again.  
  • Appointment Management: Book, reschedule and cancel appointments through a web interface, optimizing time management.  
  • Client Management: Empower patients to take active part in their health care journey. Also, attract new patients and ensure smooth communication with them. 
  • Reminders: Send medication and appointment reminders to patients, helping them fulfill necessary tasks. Add a personal touch to care delivery. 
  • Patient Records Management: Collect and organize patients’ previous medical records for streamlined access by doctors. Store patient information in centralized repositories guarded by security measures.  
  • Paperless Forms: Automate claims and patient admissions with online forms available on the website or patient portal. This also simplifies claims processing, billing speeds and discharge workflows.  
read more...

Product Ranking

#3

among all
Dental Software

#5

among all
Dental Software

Find out who the leaders are

Analyst Rating Summary

91
69
83
56
100
65
97
58
Show More Show More
Dental Workflow Management
Integrations and Extensibility
Electronic Dental Records
Platform Capabilities
Mobile Capabilities
Integrations and Extensibility
Patient Scheduling and Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Open Dental
Lighthouse 360
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 83 100 97 60 91 87 56 65 58 50 50 89 0 25 50 75 100
67%
0%
33%
11%
0%
89%
100%
0%
0%
40%
0%
60%
94%
0%
6%
28%
0%
72%
20%
0%
80%
0%
0%
100%
80%
0%
20%
40%
0%
60%
76%
12%
12%
88%
0%
12%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
0%
0%
100%
0%
0%
89%
0%
11%
63%
0%
37%

User Sentiment Summary

Excellent User Sentiment 156 reviews
we're gathering data
92%
of users recommend this product

Open Dental has a 'excellent' User Satisfaction Rating of 92% when considering 156 user reviews from 3 recognized software review sites.

we're gathering data
4.4 (31)
n/a
4.61 (70)
n/a
4.7 (55)
n/a

Awards

SelectHub research analysts have evaluated Open Dental and concluded it earns best-in-class honors for Mobile Capabilities and Integrations and Extensibility. Open Dental stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated Lighthouse 360 and concluded it earns best-in-class honors for Integrations and Extensibility.

Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Customizable: Open Dental offers a high degree of customization to fit the specific workflows and preferences of different dental practices. This includes options for charting, treatment planning, billing, and reporting.
Integrated Features: The software includes a wide range of features, such as appointment scheduling, patient management, clinical charting, imaging, billing, and reporting, all integrated into one platform. This streamlines operations and reduces the need for multiple software programs.
Cost-Effective: Open Dental is known for its affordability, especially when compared to other dental practice management software options. It offers a one-time purchase fee rather than a subscription model, making it a cost-effective solution for dental practices.
Open-Source: As open-source software, Open Dental allows for greater transparency and flexibility. Users can access and modify the source code, enabling them to customize the software to their specific needs and integrate it with other systems.
Community Support: Open Dental has a large and active user community that provides support, shares knowledge, and contributes to the software's development. This community-driven approach ensures that the software remains relevant and responsive to the needs of dental professionals.
Show more
Appointment Automation: Lighthouse 360 automates patient appointment reminders and confirmations, which reduces no-shows and saves staff time.
Patient Communication: The platform facilitates two-way texting with patients, allowing for convenient communication and improved patient engagement.
Online Scheduling: Lighthouse 360 offers online scheduling, enabling patients to book appointments at their convenience and potentially attracting new patients seeking this feature.
Recall Management: The system helps manage patient recall and reactivation efforts, ensuring patients return for necessary follow-up care and preventive services.
Treatment Planning: Lighthouse 360 assists with treatment planning by providing tools to track progress and communicate with patients about their treatment options.
Show more
Steep Learning Curve: The software's interface can feel clunky and outdated, leading to a frustrating learning experience for new users. The sheer number of features and options can be overwhelming, and finding specific functions may require extensive exploration or reliance on tutorials.
Support Challenges: Getting timely and effective support can be difficult. Users have reported long wait times for responses, and the quality of assistance can vary depending on the support representative's expertise. This can be particularly frustrating when dealing with urgent issues that impact patient care or billing.
Customization Limitations: While Open Dental offers some customization options, it may not be as flexible as some other dental software solutions. This can be a drawback for practices with unique workflows or specific requirements that are not easily accommodated by the software's standard features.
Show more
Limited Customization: The inability to tailor automated messages and appointment reminders to specific patient preferences can lead to a less personalized experience.
Learning Curve: The initial setup and integration process can be complex and time-consuming, requiring significant effort from dental practices to fully utilize the platform's features.
Cost: The subscription fees associated with Lighthouse 360 may be a deterrent for smaller dental practices or those with budget constraints, especially when considering the potential return on investment.
Show more

Over the past year, Open Dental has emerged as a robust contender in the dental management software arena, praised for its comprehensive feature set and customization capabilities. Users have consistently highlighted its user-friendly interface, which significantly reduces the learning curve for new staff members, and its ability to streamline dental practice operations, from appointment scheduling to billing and patient records management. A standout strength is its open-source nature, allowing for extensive customization to fit the unique needs of each dental practice. This flexibility sets it apart from competitors like Dentrix and Eaglesoft, which, while powerful, offer less room for personalization. However, some users have pointed out weaknesses, including occasional glitches and the need for better customer support responsiveness. Despite these issues, the software's affordability compared to similar products is often cited as a major advantage, offering a high return on investment for practices looking to optimize their operations without breaking the bank. The integration capabilities with various third-party applications and services are also a significant differentiator, enabling practices to extend functionality and streamline workflows further. Given its strengths and weaknesses, Open Dental is most suited for dental practices that prioritize flexibility, customization, and comprehensive functionality at a competitive price point. Its open-source nature is particularly appealing for practices with specific operational needs or those looking to integrate with specialized tools and services. While the occasional technical hiccup may be a drawback, the overall value and adaptability of Open Dental make it an excellent choice for practices aiming to enhance efficiency and patient care without significant investment in more rigid or expensive systems.

Show more

User reviews from the past year paint a picture of a robust and adaptable tool that can streamline dental practice operations. The software's strengths lie in its ability to meticulously track patient data, manage appointments with precision, and generate insightful reports. However, it's not all smooth sailing. Some users find the price tag a bit steep and the interface somewhat complex. Yet, these drawbacks are often outweighed by the software's unique features, such as automated appointment reminders and patient communication tools, which can save dental practices valuable time and resources. For instance, the ability to send automated appointment reminders has been shown to significantly reduce no-shows and improve patient satisfaction. Lighthouse 360 is a beacon for dental practices seeking a comprehensive and powerful software solution. Its ability to automate routine tasks, improve patient communication, and provide valuable data insights makes it an ideal choice for practices looking to enhance efficiency and elevate patient care. While the initial investment and learning curve may require some adjustment, the long-term benefits of streamlined operations and improved patient outcomes make Lighthouse 360 a worthwhile investment for practices aiming to navigate the complexities of modern dental care.

Show more

Screenshots

Top Alternatives in Dental Software


ABELDent

ACE Dental

Curve Dental

Denticon

DentiMax Software

Dentrix

Dovetail

Eaglesoft

Easy Dental

iDentalSoft

Lighthouse 360

MOGO

Practice-Web

tab32

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings