Dentrix Ascend vs DentiMax Software

Last Updated:

Our analysts compared Dentrix Ascend vs DentiMax Software based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Dentrix Ascend Software Tool

Product Basics

Dentrix Ascend is a comprehensive cloud-based dental practice management software designed to streamline various administrative and clinical tasks. It is particularly well-suited for dental practices of all sizes, including multi-location practices, due to its scalability and robust feature set. The software offers a range of functionalities such as patient scheduling, billing, charting, and reporting, all accessible from any device with internet connectivity. This flexibility is a significant advantage for practices looking to enhance efficiency and improve patient care.

One of the standout benefits of Dentrix Ascend is its intuitive user interface, which simplifies navigation and reduces the learning curve for new users. Additionally, the software's cloud-based nature ensures automatic updates and data backups, providing peace of mind regarding data security and compliance. Popular features include electronic health records (EHR), treatment planning, and patient communication tools, which collectively contribute to a more organized and patient-centric practice.

Compared to similar products, Dentrix Ascend is often praised for its ease of use and comprehensive support. Pricing details are typically customized based on the specific needs of the practice, so it is recommended to contact SelectHub for a tailored quote. This approach ensures that practices only pay for the features they need, making it a cost-effective solution for dental practice management.

read more...
DentiMax is a practice management and imaging solution for dentists that’s deployable in the cloud or on-premise. It specializes in imaging modules that combine multiple hardware devices (X-ray sensors, cameras and more) to create an integrated environment.

It offers various package tiers with different capabilities to suit user-specific requirements, such as integrated patient communication, e-prescribing, electronic insurance verification and appointment booking.

Pros
  • Easy-to-use interface
  • Affordable pricing
  • Quality customer support
  • Mobile access
  • Integrated with Dentrix
Cons
  • Limited reporting options
  • Few customization features
  • Not ideal for large practices
  • Integration issues with some EHRs
  • Occasional billing errors
read more...
Undisclosed
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$169 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Patient Experience: Dentrix Ascend streamlines appointment scheduling and reminders, reducing wait times and improving patient satisfaction.
  • Cloud-Based Accessibility: Access patient records and practice data from any location with internet connectivity, enabling flexible work environments and remote consultations.
  • Automated Billing Processes: Simplifies insurance claims and billing, reducing administrative workload and minimizing errors, leading to faster reimbursements.
  • Comprehensive Reporting: Generate detailed reports on practice performance, helping to identify trends and make informed business decisions.
  • Integrated Imaging: Seamlessly integrates with digital imaging systems, allowing for quick access to X-rays and other diagnostic images directly within the patient’s file.
  • Data Security: Employs robust security measures to protect sensitive patient information, ensuring compliance with HIPAA and other regulatory standards.
  • Scalability: Easily adapts to the needs of growing practices, whether adding new users, locations, or expanding services.
  • Customizable Workflows: Tailor workflows to match the specific needs of your practice, enhancing efficiency and reducing redundant tasks.
  • Patient Communication Tools: Offers tools for email and text communication, improving patient engagement and reducing no-show rates.
  • Training and Support: Provides comprehensive training resources and responsive customer support to ensure smooth implementation and ongoing use.
read more...
  • Streamline Scheduling and Appointments: Manage appointments, track patient histories and send automated reminders, all in one centralized platform. This reduces administrative burden and ensures smooth patient flow.
  • Simplify Billing and Claims: Create and validate insurance claims using built-in attachment requirements logic, track claim statuses and outstanding balances with drill-down capabilities, and review line items to manage billing and claims information in one spot.
  • Enhance Patient Communication: Engage patients through secure messaging, online appointment booking and automated appointment confirmations to foster better patient relationships and reduce missed appointments.
  • Improve Clinical Documentation: Create comprehensive patient charts, send e-prescriptions and streamline clinical note-taking with user-friendly tools. This enhances care quality and simplifies record-keeping.
  • Derive Data-Driven Practice Insights: Gain valuable insights into practice performance through customizable reports and analytics. Track key metrics, identify areas for improvement and make data-informed decisions.
  • Increase Staff Efficiency: Automate administrative tasks, improve team collaboration with shared patient charts and empower staff with user-friendly tools. This frees up valuable time for patient care and reduces errors.
  • Ensure Security and Compliance: Ensure patient data privacy and comply with industry regulations with robust security features. Backups, encryption and access controls safeguard sensitive information.
  • Scale Based on Growth: Accommodate your practice's evolving needs with a solution that adapts and grows with you. DentiMax offers various plans and modules to suit your specific requirements.
read more...
  • Cloud-Based Platform: Access patient data and practice management tools from any device with internet connectivity.
  • Intuitive Dashboard: Provides a comprehensive overview of practice performance metrics, appointment schedules, and patient information.
  • Patient Communication Tools: Integrated email and text messaging capabilities for appointment reminders and patient follow-ups.
  • Electronic Health Records (EHR): Securely store and manage patient records, including treatment plans, medical histories, and clinical notes.
  • Scheduling and Appointment Management: Advanced scheduling features, including drag-and-drop functionality and automated appointment confirmations.
  • Billing and Insurance Management: Streamline billing processes with electronic claims submission, payment tracking, and insurance verification.
  • Clinical Charting: Detailed and customizable charting tools for documenting patient exams, treatments, and progress notes.
  • Reporting and Analytics: Generate detailed reports on practice performance, financials, and patient demographics to inform decision-making.
  • Role-Based Access Control: Ensure data security and compliance by assigning specific access permissions to different staff roles.
  • Patient Portal: Allow patients to access their health records, appointment schedules, and billing information online.
  • Imaging Integration: Seamlessly integrate with digital imaging systems for storing and viewing X-rays and other diagnostic images.
  • Task Management: Assign and track tasks within the practice to ensure efficient workflow and accountability.
  • Customizable Templates: Use pre-built or custom templates for treatment plans, clinical notes, and patient communications.
  • Mobile Access: Utilize mobile-friendly interfaces for managing practice operations on-the-go.
  • Data Backup and Recovery: Automatic data backups and recovery options to protect against data loss.
  • Third-Party Integrations: Connect with other software solutions such as accounting systems, marketing tools, and more.
  • Training and Support: Access to comprehensive training resources and customer support for troubleshooting and guidance.
read more...
  • Cloud Features: 
    • Front Office Module: Streamline administrative and operational workflows with patient and insurance handling, scheduling, an advanced ledger, referral management, treatment planning, recall management, billing and payment plans, email reminders, goal setting and tracking, and other modules. 
    • Claims & Report Management: Manage claims and reports like CMS 1500 medical forms, current ADA claim forms and Medicaid reports using an interactive claim editor, report builder and audit trail. 
    • Clinical Management & Back Office Module: Increase medical efficiency with prescription writing tools, odontograms, perio+SRP charting, multi-view charting, automated clinical notes, custom template builder, lab case tracking, treatment planner, medical alert management and more. 
    • Electronic Documentation & Management: Digitize processes and documents to eliminate paperwork with electronic document organization, electronic patient/consent forms, e-signatures, tablet functionality and employee tracking tools. 
  • In-Office Features: 
    • Front Office: Automate administrative and operational tasks such as scheduling, billing, payment processing and reports. 
    • Back Office: Streamline back office clinical workflows with clinical restorative charting tools and templates, perio+SRP charting, and treatment planning modules. 
    • Appointment Book Pro: Create custom scheduler views, access and customize templates, and implement revenue goal tracking. 
    • Document Center: Manage a digital platform with a centralized database to scan, store, create and e-sign patient and practice documents. 
    • In-Office Kiosk: Enable patients and staff to perform self-service for tasks such as patient registration and health history updates. 
    • Service Integration: Integrate service add-ons like an E-Rx provider license, DentiMax Communicator (texting, email, marketing campaign, reputation and communication manager), Web Kiosk, patient education video license and professional training.  
read more...

Product Ranking

#10

among all
Dental Software

#61

among all
Dental Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
90
we're gathering data
89
we're gathering data
100
we're gathering data
89
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dentrix Ascend
DentiMax Software
+ Add Product + Add Product
Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 89 100 89 40 45 100 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
78%
0%
22%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
83%
6%
11%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
40%
0%
60%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
95%
0%
5%

User Sentiment Summary

Great User Sentiment 175 reviews
Excellent User Sentiment 211 reviews
84%
of users recommend this product

Dentrix Ascend has a 'great' User Satisfaction Rating of 84% when considering 175 user reviews from 2 recognized software review sites.

91%
of users recommend this product

DentiMax Software has a 'excellent' User Satisfaction Rating of 91% when considering 211 user reviews from 2 recognized software review sites.

4.2 (6)
n/a
n/a
4.53 (106)
4.2 (169)
4.6 (105)

Awards

we're gathering data

SelectHub research analysts have evaluated DentiMax Software and concluded it earns best-in-class honors for Patient Scheduling and Engagement and Platform Capabilities. DentiMax Software stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Patient Scheduling and Engagement Award
Platform Capabilities Award

Synopsis of User Ratings and Reviews

Intuitive Design: Dentrix Ascend is recognized for its user-friendly interface, which makes it easy to navigate and use, even for new or less tech-savvy team members.
Centralized Records: The system provides a centralized location for all patient information, including medical history, treatment plans, and billing details, which streamlines operations and reduces the risk of errors.
Streamlined Scheduling: Dentrix Ascend offers efficient scheduling tools that simplify appointment booking, minimize gaps in the schedule, and reduce no-shows through automated appointment reminders.
Integrated Billing: The software includes integrated billing and invoicing features, simplifying financial processes, tracking patient balances, and generating reports for improved financial management.
Cloud-Based Accessibility: Being cloud-based, Dentrix Ascend allows secure access to patient data from any location with an internet connection, making it convenient for dentists and staff to stay connected.
Show more
Intuitive Interface: Users praise DentiMax's user-friendly design, making it easy to navigate and learn, even for those with limited tech experience.
Comprehensive Features: The software covers essential practice management tasks, including scheduling, billing, charting, patient communication and reporting.
Affordable Pricing: DentiMax offers competitive pricing plans, making it accessible to small and mid-sized dental practices.
Reliable Customer Support: Users commend DentiMax's responsive support team, available to assist with training, troubleshooting and ongoing questions.
Cloud-Based Option: The cloud-based version of DentiMax offers convenience and accessibility from any device with internet access.
Mobile Access: The DentiMax mobile app enables dentists to manage appointments, view patient charts and send messages on the go.
Show more
Pricing Concerns: Dentrix Ascend lacks transparent pricing information, requiring potential customers to contact sales for quotes, which can be frustrating for practices comparing software options.
Limited Support Options: The software's limited support hours and absence of mobile app support can be inconvenient for practices needing assistance outside of regular business hours or on the go.
Missing Features: Some users have expressed frustration over the absence of certain features they consider essential for their practice's workflow, potentially requiring workarounds or integrations with other software.
Show more
Limited Reporting Customization: Users express frustration with the limited options for tailoring reports to specific needs.
Third-Party Integrations: DentiMax lacks integrations with some popular third-party software, such as specific imaging systems or accounting tools.
Limited Mobile Functionality: The mobile app has a more limited feature set compared to the desktop version, restricting some tasks on the go.
Occasional Bugs and Glitches: Users report occasional software errors and glitches, requiring troubleshooting and updates.
Minimal Interface Customization Options: Few options exist to personalize the user interface, limiting visual preferences and workflow adjustments.
Show more

Is Dentrix Ascend a cut above the rest when it comes to dental practice management software? User reviews suggest that Dentrix Ascend is a strong contender in the dental practice management software market, particularly for its cloud-based accessibility and user-friendly interface. Users rave about the convenience of accessing patient data from any location and the seamless collaboration it enables among team members. The intuitive design garners praise for simplifying complex tasks and reducing the learning curve often associated with dental software. However, some users point out that the software's cost might be prohibitive for smaller practices, although many acknowledge that the comprehensive functionality and time-saving benefits often outweigh the financial implications. A standout feature for many users is the robust suite of tools that streamline various aspects of practice management. From scheduling and treatment planning to billing and reporting, Dentrix Ascend offers a centralized platform that streamlines workflows and reduces administrative burden. The integration capabilities with imaging systems and digital sensors further enhance its appeal, creating a seamless digital ecosystem within the practice. Automated patient reminders are another highlight, effectively minimizing no-shows and improving appointment adherence. This proactive approach to patient communication not only optimizes schedule efficiency but also contributes to a positive patient experience. While Dentrix Ascend receives overwhelmingly positive feedback, some users mention a learning curve, particularly for those transitioning from different systems. This suggests that while the software strives for user-friendliness, adequate training and support are essential for a smooth transition. Overall, Dentrix Ascend emerges as a top choice for practices seeking a cloud-based solution that simplifies operations, enhances patient care, and offers scalability for future growth. Its comprehensive features, intuitive design, and focus on automation make it particularly well-suited for larger practices or those looking to upgrade their existing systems and embrace a fully digital workflow.

Show more

DentiMax shines for its user-friendly interface, affordability and reliable customer support, making it a popular choice for small and mid-sized dental practices. Users appreciate its intuitive design, even for those less tech-savvy, and its comprehensive feature set covering scheduling, billing, charting, communication and basic reporting. The competitive pricing plans are attractive, and the responsive support team is often praised for their helpfulness.However, DentiMax has its limitations. Users crave more customization options, particularly in reporting and user interface preferences. Integrations with some desired third-party software are lacking, and the mobile app's functionality pales in comparison to the desktop version. While generally stable, occasional bugs and glitches can disrupt workflow.Compared to competitors like Dentrix, DentiMax scores points for affordability and ease of use, but it may lack the robust reporting and customization features favored by larger practices. Open Dental offers a fully open-source alternative, but it requires more technical expertise to set up and maintain. Ultimately, the best choice depends on individual needs and priorities.In conclusion, DentiMax caters well to practices seeking a user-friendly and affordable solution with core dental practice management features. However, limited customization options, lack of certain integrations, and a less-featured mobile app might leave users with more complex needs or specific software preferences wanting more.

Show more

Screenshots

Top Alternatives in Dental Software


ABELDent

ACE Dental

Curve Dental

Denticon

DentiMax Software

Dentrix

Dovetail

Eaglesoft

Easy Dental

iDentalSoft

Lighthouse 360

MOGO

Open Dental

Practice-Web

tab32

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings