Dental Intelligence vs ACE Dental

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Our analysts compared Dental Intelligence vs ACE Dental based on data from our 400+ point analysis of Dental Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Dental Intelligence is a digital toolkit for dentists that connects to practice management software and helps track, analyze and automate functions. It helps dentists work more efficiently through dashboards, follow-ups, enterprise reports, online scheduling and patient finder modules.

It uses automation and data analysis to improve team performance and patient care, fill staff’s daily schedules and increase practice profitability by finding hidden revenue and increasing production.
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ACE Dental practice management software provides a digital environment with a simple interface for dentists to manage administrative, clinical and financial operations. It supports on-premise and cloud deployment to suit operational requirements and increase efficiency, productivity and profitability.

Its capabilities include appointment scheduling, charting/graphing and imaging aids, recall management, extensive and custom reports, employee management and insurance claim handling.
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$399/User, Monthly
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Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
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Android
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Patient Retention: By tracking patient interactions and follow-ups, Dental Intelligence helps ensure patients return for regular check-ups and treatments, reducing churn rates.
  • Enhanced Treatment Acceptance: The software provides tools to present treatment plans clearly, increasing the likelihood that patients will accept recommended procedures.
  • Optimized Scheduling: Dental Intelligence analyzes appointment patterns to suggest optimal scheduling, minimizing gaps and maximizing chair time utilization.
  • Revenue Growth: By identifying missed opportunities and optimizing treatment plans, the software helps practices increase their revenue streams.
  • Data-Driven Decisions: The platform offers comprehensive analytics, enabling dental practices to make informed decisions based on real-time data rather than intuition.
  • Streamlined Operations: Automating routine tasks such as appointment reminders and follow-ups frees up staff time, allowing them to focus on patient care.
  • Patient Satisfaction: By ensuring timely follow-ups and personalized communication, Dental Intelligence enhances the overall patient experience.
  • Performance Tracking: The software provides detailed performance metrics for individual staff members, helping to identify areas for improvement and recognize high performers.
  • Financial Insights: Dental Intelligence offers financial reporting tools that help practices understand their financial health and identify areas for cost savings.
  • Compliance and Security: The platform ensures that patient data is handled in compliance with HIPAA regulations, safeguarding sensitive information.
  • Marketing Effectiveness: By tracking the success of marketing campaigns, the software helps practices refine their strategies to attract new patients more effectively.
  • Patient Communication: Automated communication tools ensure that patients receive timely reminders and updates, reducing no-show rates and improving engagement.
  • Customizable Dashboards: The software allows practices to create personalized dashboards, providing quick access to the most relevant data and metrics.
  • Integration with Existing Systems: Dental Intelligence seamlessly integrates with popular dental practice management systems, ensuring a smooth workflow without the need for redundant data entry.
  • Goal Setting and Tracking: Practices can set specific goals and track their progress over time, fostering a culture of continuous improvement and accountability.
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  • Streamlined Scheduling: ACE Dental simplifies the appointment booking process, allowing dental practices to efficiently manage their schedules, reduce no-shows, and optimize patient flow throughout the day.
  • Enhanced Patient Management: The software offers comprehensive tools for managing patient records, including treatment history, personal information, and billing details, ensuring a personalized and efficient service.
  • Improved Billing Accuracy: With its integrated billing system, ACE Dental minimizes errors in invoicing and insurance claims, facilitating faster payments and improving the financial health of the practice.
  • Comprehensive Reporting: Generate detailed reports on various aspects of the dental practice, such as financial performance, patient demographics, and treatment statistics, aiding in informed decision-making and strategic planning.
  • Increased Productivity: Automating routine tasks like appointment reminders, record-keeping, and billing processes frees up staff to focus on patient care and other high-value activities, boosting overall productivity.
  • Enhanced Communication: Features like automated reminders, email marketing tools, and personalized patient communication enhance the relationship between the practice and its patients, contributing to higher satisfaction and retention rates.
  • Secure Data Management: ACE Dental ensures the security and confidentiality of patient data with robust encryption and compliance with healthcare regulations, giving both patients and providers peace of mind.
  • Customizable Features: The flexibility to customize various aspects of the software, from scheduling templates to report formats, allows practices to tailor the system to their specific needs and workflows.
  • Accessible Patient Education: Incorporating educational materials and resources into patient interactions helps in improving treatment acceptance rates and fostering a more informed patient base.
  • Scalability: As a dental practice grows, ACE Dental can scale to accommodate additional users, more complex workflows, and an expanding patient base without compromising performance or user experience.
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  • Metrics and Reporting: Dashboards with data analysis, metrics and reporting tools that help track all aspects of the practice, from financials to performance. 
  • Morning Huddle: Fully automated morning huddle module with reviews of past day’s performance, current day’s activities and upcoming week’s plans to help team members identify individual goals. 
  • Follow Ups: Auto-generated call lists for appointment confirmations, hygiene recare, unscheduled treatment and collections to optimize patient communication. 
  • Call Intel: A smart caller ID with auto-generated popups to identify callers and display their stats, including what treatment they need, past-due balances, unscheduled family members and other patient information. 
  • Smart Schedule: Helps create daily schedules based on the patient database and automatically assign patients to slots in the practice schedules. 
  • Provider Pulse: Automatic tracking and measuring of each provider’s performances using multiple metrics, with real-time data to help practices adapt and grow. 
  • Mobile App: Full software functionality through mobile app allows providers to access patient information, schedules, revenue opportunities, practice performance data, financials and collections, remotely from their smartphones. 
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  • Clinical: Helps optimize patient care and achieve clinical efficiency with 3D restorative charting, mixed dentition, visual treatment planning, perio charting and graphing, perio comparisons and automated clinical notes. 
  • Front Office: Streamlines administrative tasks with smooth workflows for appointment scheduling and pre-blocking, recall management, extensive customizable reporting, paper and electronic insurance claim management, digital signature documents, lab case tracking and a prescription writer. 
  • Employee Management: Helps practices manage staff with employee time clocks and room-to-room chat. 
  • Payment and Billing: Provides seamless billing and collections with patient and family ledgers, monthly payment plans and X-Charge credit card integration. 
  • Patient Engagement: Boosts satisfaction levels and increases patient retention through engagement tools like automated email appointment reminders, patient statements and images, popup reminders and call lights. 
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Product Ranking

#16

among all
Dental Software

#17

among all
Dental Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dental Intelligence
ACE Dental
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Dental Billing Dental Workflow Management Electronic Dental Records Electronic Prescriptions Mobile Capabilities Patient Scheduling And Engagement 100 100 94 70 27 89 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 16 reviews
Excellent User Sentiment 105 reviews
94%
of users recommend this product

Dental Intelligence has a 'excellent' User Satisfaction Rating of 94% when considering 16 user reviews from 3 recognized software review sites.

94%
of users recommend this product

ACE Dental has a 'excellent' User Satisfaction Rating of 94% when considering 105 user reviews from 2 recognized software review sites.

4.5 (2)
5.0 (1)
4.67 (9)
n/a
4.8 (5)
4.7 (104)

Awards

Dental Intelligence stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated ACE Dental and concluded it earns best-in-class honors for Dental Billing. ACE Dental stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Dental Billing Award

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Dental Intelligence for its intuitive interface, making it easy to navigate and find the information they need.
Streamlined Workflow: Dental Intelligence helps streamline various tasks, such as scheduling appointments, managing patient records, and sending reminders, saving time and improving efficiency.
Improved Communication: The platform facilitates better communication with patients through features like online scheduling and automated appointment reminders, leading to fewer missed appointments and improved patient satisfaction.
Enhanced Reporting: Dental Intelligence provides comprehensive reports that offer valuable insights into practice performance, helping dentists make data-driven decisions to improve their business.
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Comprehensive Services: ACE Dental provides a wide range of services, from routine cleanings and fillings to more complex procedures like root canals and dental implants, eliminating the need to visit multiple specialists.
Advanced Technology: The practice utilizes state-of-the-art equipment, such as digital X-rays and intraoral cameras, for accurate diagnoses and efficient treatment planning.
Patient Comfort: ACE Dental prioritizes patient comfort by offering amenities like sedation dentistry and noise-canceling headphones, ensuring a relaxing experience.
Flexible Scheduling: The practice accommodates busy schedules with convenient appointment options, including evening and weekend availability.
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Limited Customization: Some users have found the software's customization options to be limited, making it difficult to tailor the system to their specific practice needs. For example, some users have reported that they are unable to create custom reports or dashboards that meet their specific requirements.
Steep Learning Curve: The software can be complex to learn and use, especially for new users. Some users have reported that they found the interface to be confusing and difficult to navigate, requiring significant time and effort to become proficient.
Technical Issues: Some users have reported experiencing technical issues with the software, such as slow loading times, crashes, and data syncing problems. These issues can disrupt workflow and lead to frustration for users.
Customer Support: Some users have expressed dissatisfaction with the customer support provided by Dental Intelligence. They have reported long wait times, difficulty getting in touch with support staff, and unhelpful responses to their inquiries.
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Coverage Issues: Some users reported difficulties getting ACE Dental to cover certain procedures, leading to unexpected out-of-pocket costs.
Customer Service Complaints: A number of users expressed frustration with long wait times and unhelpful customer service interactions.
Limited Network: Finding in-network dentists, particularly specialists, proved challenging for some users, limiting their choices.
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User reviews suggest that Dental Intelligence is a powerful tool for dental practices looking to improve their performance and profitability. The software is praised for its ability to provide actionable insights and automation, which can help practices increase production, number of visits, and collections while decreasing overhead. Dental Intelligence is also lauded for its user-friendly interface and comprehensive mobile app, which allows users to access practice data anytime, anywhere. Dental Intelligence is a game-changer for practices that are struggling to keep up with the demands of modern dentistry. The software's ability to identify revenue opportunities and improve patient communication can help practices increase their bottom line. For example, the Smart Caller ID feature can help practices identify patients who are overdue for appointments or who have unscheduled treatment, which can lead to increased production and collections. The Smart Schedule feature can help practices fill holes in their schedules and ensure that they are maximizing their appointment slots. Dental Intelligence is not without its drawbacks. Some users have complained that the software can be expensive and that the customer support can be slow to respond. However, the vast majority of users agree that the benefits of Dental Intelligence outweigh the drawbacks. The software is a powerful tool that can help dental practices achieve their goals and improve their overall performance. Dental Intelligence is most suited for practices that are serious about improving their performance and profitability. The software is particularly well-suited for practices that are looking to increase production, number of visits, and collections while decreasing overhead.

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Looking for a dental software solution that's an ace in the hole? User reviews from the last year suggest ACE Dental is a strong contender in the dental software market, particularly for those seeking a user-friendly and cost-effective solution. Users rave about its intuitive interface, making it easy for even tech-averse team members to quickly learn the ropes. The software doesn't skimp on features either, offering a comprehensive suite that includes patient scheduling, billing, insurance claims, and inventory management, eliminating the need for multiple disparate systems. Unlike subscription-based models, ACE Dental offers a refreshing change of pace with its one-time purchase, making it a budget-friendly option for practices watching their bottom line. However, some users point out that the reliance on online videos for training, while convenient for review, might not be as effective as in-person demonstrations for hands-on learners. While ACE Dental boasts a robust feature set, it's worth noting that it may not have the same bells and whistles as more specialized or high-end dental software solutions like Dentrix, EasyDental, or Eaglesoft. Despite this, users who have experience with these other platforms often find ACE Dental to be a more user-friendly and efficient option. Ultimately, ACE Dental seems to be a perfect fit for smaller practices or those new to dental software, offering a great balance of functionality, usability, and affordability.

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Screenshots

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