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Elead vs monday sales CRM

Last Updated: November 18th, 2024

Our analysts compared Elead vs monday sales CRM based on data from our 400+ point analysis of CRM Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Elead is an automotive-specific solution that helps with sales and marketing efforts. It provides simplified and personalized options that support profitable sales and customer retention. It efficiently generates more quality leads, drives productive customer conversations and encourages customer loyalty. It helps recover missed opportunities and strengthens day-to-day business management.

It empowers businesses with dynamic technology, responsive call centers, efficient sales and customer management.

monday.com sales CRM is a cloud-based solution that helps businesses manage their end-to-end sales and sales enablement processes. It optimizes productivity by providing complete visibility into the sales pipeline. Users can access sales, customer and company data in a centralized location.

It allows sales teams to manage multiple sales funnels, update deal stages and add columns to the interface. Build custom, real-time dashboards to gain insights on business-critical metrics. Other capabilities include lead management, contact management, automation and native integrations.

$695 Monthly

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$12/User, Monthly, Freemium

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Small

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24/7 Live Support

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Product Insights

Shopping Intelligence: Empowers businesses to track and analyze shopping patterns and behavior on websites and other applications. It proactively provides relevant information to help customers make informed decisions.
Direct Mailing: Helps maintain competitive advantages with timely direct mail campaigns. Boosts efforts to connect with customers and meet their expectations in terms of sales and service goals.
Service Drive Technology: Fixes operational services for automotive purposes by delivering efficient service, increasing absorption rate, providing on-call facilities and keeping up with service lane traffic. Helps customers in need of automotive support develop trust and loyalty with the business.
Dealer CRM: Empowers automotive businesses to view, organize and analyze data to build strong and long lasting relationships. Offers integrations to track calls, ties information to customer records, gives visibility into team performance and provides tailored follow-up processes based on buyer needs.
Dealer Resources: Enables reclamation of missed sales opportunities and recovers sales and marketing prospects with the help of constructive strategy and execution support.

Intuitive Interface: We found the solution intuitive to navigate. Create new boards, manage workflows and add contacts with a compact and uncluttered interface with color-coding for deals, deadlines and stages. Extra marks for the dark theme.
No-Code Custom Automations: Use a logic-based automation builder to create custom automations for next steps, notifications, tags and lead assignments. For example, we created an automation to change the status of a deal to stuck one day before the expected close date arrives. Scroll through automation templates and modify them to fit your business needs.
Real-Time Data Insights: Connect boards to your sales dashboard and enable live data for real-time insights into your company’s performance. We were also able to search for custom widgets built by monday.com, or build our own. Export individual widgets and the entire dashboard as a PDF.
Easy Quote and Invoice Creation: Click on the Quote and Invoice tab on the Deals board to access a quote template that can be modified for invoices. We could add product items along with discounts and tax in the adjustments section.
Offline Mobile Capabilities: Use the offline mode on the native app to make changes to your boards remotely and without data access, that will sync once the internet is reconnected.

Relationship Management: Helps develop, manage and nurture relationships based on customer buyer personas. Improves communication with existing and potential customers.
Sales: Helps car dealers build and deliver sales efficiency with a combination of tools like data mining, digital retailing, automotive desk software, inventory management, internet lead management and more.
Automotive Business Development: Provides a highly trained automotive-specific call center that helps with follow-ups, provides timely messaging and nurtures customer relationships on a long-term basis. Allows businesses to save time and employee effort while providing convertible leads.
Digital Retail: Empowers dealers with tools that allow customers low-pressure purchases. Builds customer trust by offering a connected experience that sets appropriate expectations on tax, incentive and financial details. It also eliminates the repetitive form filling process by transferring data directly into the showroom database.
Equity Data Mining: Provides actionable data and alerts to increase opportunities, convert leads faster and generate higher gross profits. It helps identify customers and re-engage them with one-on-one conversations.
Marketing: Offers a multi-channel marketing solution that helps deliver the right message at the right time for faster conversions. Provides an intelligent shopping assistant and automated service, text, direct mail and email marketing with a dedicated business development channel.
DMS Integrations: Allows data to flow and sync seamlessly to promote faster business growth. It also provides safe, secure and certified integration with several technology partners for a hassle-free workflow.
OEM Integrations: Focuses on providing automobile dealers with supported programs and services to develop and nurture dealer relationships. It allows businesses to focus on customers and dealers to maintain a balance between them.

Activity Management: Store customer-related activities like phone calls, meetings, notes and other interactions. Monitor staff’s upcoming or pending tasks for easy planning. Meet deadlines by setting dependencies on projects. Follow-up at the right time by keeping track of post-sales activities.
Email: Manage email communications within the system by syncing with Gmail and Outlook.
- Set up automated alerts to receive notifications when a prospect opens or replies to emails.
- Personalize interactions by accessing customizable templates. Automatically fill fields according to customer information.
- Automatically save all emails as drafts to prevent data loss.
Dashboards: Create custom dashboards to visualize data like sales reps’ performance, team goals, pipelines, budget and sales figures. Monitor metrics such as total wins, conversion probability and quota reached per team or employee.
Lead Management: Capture leads from multiple sources and qualify them in a centralized location. Set up custom criteria to assign scores to leads. Manually add leads into the system.
Automation: Reduce manual dependency by configuring no-code automation workflows from scratch or by modifying templates.
- Set up automated reminders for upcoming deadlines.
- Automatically route leads to the right sales rep.
- Instantly receive notifications after task completion.
- Automatically send emails on the due date.
Integrations: Access integrations with third-party solutions, including Dropbox, Slack, Microsoft Teams, Zoom, LinkedIn, Zapier, Mailchimp, SurveyMonkey and GitHub.
Collaboration: Coordinate with team members, share files and finalize decisions in a centralized space.
- Communicate directly on files and tasks to speed up work and avoid constant back and forth.
- Automatically add new versions of a file and store them in a logical way. Sync updates to files in real time.
- Secure data by setting up user access and permissions.
- Automate project workflows to keep everyone in the loop.
- Plan projects and centralize communication via kanban boards and Gantt charts.
Deal Management: Use the drag-and-drop functionality to move deals to different stages. Customize sales pipelines, calculate funnel coverage and view deal results.

Product Ranking

#102

among all
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#54

among all
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Analyst Rating Summary

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User Sentiment Summary

86%

of users recommend this product

Elead has a 'great' User Satisfaction Rating of 86% when considering 258 user reviews from 2 recognized software review sites.

92%

of users recommend this product

monday sales CRM has a 'excellent' User Satisfaction Rating of 92% when considering 1296 user reviews from 4 recognized software review sites.

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4.6 (768)

4.28 (129)

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4.7 (390)

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4.2 (131)

Awards

Synopsis of User Ratings and Reviews

Lead Management: Elead provides a centralized platform to manage leads effectively, encompassing features such as lead capture, distribution, and nurturing, enabling sales teams to track and engage with potential customers efficiently.

Inventory Management: Elead's inventory management capabilities allow dealerships to maintain real-time visibility into their vehicle inventory, facilitating efficient tracking, organization, and optimization of stock levels.

Reporting and Analytics: Elead offers robust reporting and analytics tools that provide dealerships with valuable insights into sales performance, customer behavior, and other key metrics, enabling data-driven decision-making and performance optimization.

Integrations: Elead integrates with various third-party applications and services, such as marketing automation platforms and credit bureaus, enhancing its functionality and streamlining workflows for dealerships.

Easy-To-Use: Users mentioned the solution was user friendly and easy to deploy and set up.

Customization: Creating customizable workflows and automations that are adaptable as the business grows was a plus for users.

Dashboard and Reports: Reviewers appreciated teh real time updates to customizable dashboards and simple reporting.

Customization Limitations: Users have expressed frustration with the inflexibility of Elead's customization options, particularly when it comes to tailoring the platform to their specific workflows and reporting needs. For instance, generating custom reports or modifying data fields can be challenging due to the platform's rigid structure.

Usability Challenges: Some users find navigating the Elead interface to be cumbersome and unintuitive, leading to a steeper learning curve and decreased efficiency. The platform's layout and menu options can be confusing, making it difficult to locate specific features or perform certain tasks quickly.

Mobile App Limitations: The Elead mobile app has received criticism for its limited functionality and performance issues. Users have reported problems with syncing data, accessing features, and overall app stability, hindering their ability to manage their CRM activities effectively while on the go.

Customer Support Concerns: Users have raised concerns about the responsiveness and effectiveness of Elead's customer support. Getting timely assistance with technical issues or questions can be challenging, leading to frustration and potential disruptions in their workflow.

Lags: Users mentioned that the system would occasionally lag and load slowly.

Learning Curve: To fully utilize the system, reviewers mentioned a need for time and program knowledge.

Integrations: According to reviewers the APIs needed needed finetuning and doesn’t integrate with some products.

Elead, a CRM software by CDK Global, has garnered a mixed bag of reviews over the past year. Users appreciate its user-friendly interface and comprehensive data management capabilities, making it a valuable tool for sales and marketing teams. The software's ability to integrate with various third-party applications, such as Gubagoo chat and CarWars, further enhances its functionality and streamlines workflows. However, some users have expressed concerns about the software's cost and occasional server downtime issues. Additionally, certain aspects of the software's interface may not be intuitive for all users, requiring additional support or training. Despite these drawbacks, Elead stands out for its robust customer support and regular updates that address user feedback and improve usability. The software's focus on the automotive industry, with features tailored to dealerships' needs, sets it apart from more generic CRM solutions. Elead is an ideal choice for automotive businesses seeking a CRM solution that offers industry-specific functionality, excellent customer support, and a user-friendly experience. Elead: The CRM software that will help you lead your business to the next level.

monday.com sales CRM is a user-friendly CRM solution for small and medium businesses. Key strengths include an intuitive interface, custom workflows and automations and real-time data dashboards. Its customization capabilities mean it caters to an array of industries and offers features like lead management, activity tracking, email integration, and multiple pipeline deal views. During our free trial, we appreciated the no-code automation builder, easy contact creation and simple board creation.However, user reviews mentioned occasional lag times, a learning curve for full utilization, and limited API integration capabilities. Overall, monday.com Sales CRM is an excellent starter CRM for businesses thanks to its ease of use, customization options and affordability.

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