Oracle CPQ vs Infor CPQ

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Our analysts compared Oracle CPQ vs Infor CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Oracle CPQ is a cloud-based software solution aimed at streamlining the quote-to-cash process for businesses selling complex products or services with various configurations and pricing options. It assists salespeople in quickly and accurately generating professional quotes by guiding them through product selection, configuration, pricing, and approval workflows. This can lead to faster sales cycles, reduced errors, and improved customer satisfaction. Oracle CPQ is most suitable for companies with complex sales processes, intricate product offerings, and a need for accurate and consistent pricing. Key benefits include increased efficiency, improved accuracy, enhanced customer experience, and better sales performance. Popular features include guided selling, product configuration rules, dynamic pricing, and integration with leading CRM and ERP systems. User reviews highlight the ease of use, intuitive interface, and robust functionality. However, some users report occasional performance issues and limited customization options compared to competitors. Pricing varies depending on the specific configuration and number of users. It typically follows a subscription model with annual or monthly fees based on the chosen plan.

Pros
  • Fast and responsive UI
  • Easy to learn and use
  • Handles complex products
  • Streamlines sales process
  • Improves accuracy and efficiency
Cons
  • Limited customization options
  • Can be expensive
  • Occasional performance issues
  • Steep learning curve for complex configurations
  • Limited analytics capabilities
  • read more...
    Infor CPQ is a rules-based cloud configuration software that optimizes complex sales cycles with visualization, collaboration and integration. An intuitive configuration engine and knowledge base of predefined rules help users generate a single-integrated quote and view configuration-specific price lists.

    Pricing views enable sales reps to view profits, meet margins and upsell. 2D drawings, 3D models and automated manufacturing information show products configured to customer specifications and validate visualizations. Users can also access pre-built APIs to integrate with cloud and on-site applications.

    To explore other popular solutions that Infor offers, visit our Infor company page.

    Pros
    • Easy to use interface
    • Strong product configurator
    • Visually appealing quotes
    • Streamlined approval process
    • Good integration options
    Cons
    • Limited reporting capabilities
    • Steep learning curve for advanced features
    • Can be slow on complex configurations
    • Customization options require coding
    • High cost compared to some competitors
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    $240 Monthly
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    $25,000 Annually
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    Product Insights

    • Increased efficiency and productivity: Streamline the quote-to-cash process, reduce manual errors, and close deals faster with automated workflows and guided selling.
    • Improved accuracy and consistency: Generate error-free quotes with dynamic pricing, product configuration rules, and real-time data validation.
    • Enhanced customer experience: Provide a faster and more personalized sales experience with interactive proposals, guided product selection, and real-time pricing.
    • Better sales performance: Increase win rates, average deal size, and revenue with improved sales tools, guided selling, and real-time insights.
    • Reduced costs: Save time and money by automating manual tasks, reducing errors, and eliminating the need for manual pricing calculations.
    • Improved data and insights: Gain valuable insights into your sales performance with comprehensive reporting and analytics dashboards.
    • Scalability and flexibility: Adapt to changing business needs with a scalable solution that can grow with your business.
    • Integration with leading CRM and ERP systems: Seamlessly integrate with your existing systems for a unified sales experience and improved data visibility.
    • Global reach and support: Sell across international markets with multi-language support, global pricing capabilities, and international tax rules.
    • Improved collaboration: Foster better communication and collaboration between sales, product, and finance teams with a single platform for managing the entire quote-to-cash process.
    read more...
    • Simplify Product Configuration: Create new product offerings using a dynamic, visually interactive configuration engine, built-in logic and rules and 3D CAD generation. Enable customers to configure complex products with unique permutations, determine selling price and generate professional bid packages. 
    • Increase Upselling: Add high-margin accessories and features to quotes using intuitive suggestions. View projected profit margins so sales reps can identify add-ons to meet profit objectives and customer needs. 
    • Streamline Sales Cycles: Decrease interdepartmental dependence by making it easy for users to quote add-ons, products and services. Automate quote and order generation, manufacturing instructions and CAD drawings to optimize quote-to-order fulfillment. Utilize in-built pricing and engineering approval workflows. 
    • Automate CAD Generation: Improve client visualization by creating 2D and 3D CAD drawings, interactive 3D models and an augmented reality experience using an intuitive engine. Define built-in logic and rules allowing customers to generate custom visualizations. 
    • Enhance Integrations and Extensibility: Access out-of-the-box integrations with PaaS and API access for Infor, Salesforce and Microsoft Dynamics and service-level integration with dozens of other applications. Export and import data in PDF, CSV or Excel formats. Customize processes and interfaces with coding and optional development tools. 
    • Improve Manufacturing Execution Processes: Create manufacturing instructions like bills of materials and routings automatically from orders. Store these instructions along with the fulfillment process with ERP integration. Avoid mistakes on the shop floor by generating clear 2D drawings and 3D models of final products. 
    read more...
    • Guided Selling: Aid sales reps by recommending relevant items and identifying client requirements. Provide customers with self-service functionalities for configurations and purchases. 
    • Configurations: Accurately configure dynamic products and receive the optimal mix through built-in intelligence modules. Use a standard model and reusable rules for customizations. Work with clients to configure products in real time from any device. 
    • Subscription Management: Deliver subscription-specific quotes and configure annuities, license contracts, renewals and support agreements. 
    • Pricing Support: Receive pricing and rebate data according to promotions and regulations in real time. Provides optional discounting, localizations, channel pricing and more. 
    • Analytics: Ensure sales processes are in tandem with company goals through in-depth analytics. Gain an overview of price scoring, KPI comparisons, past trends and predictive win optimization data. 
    • Workflows Management: Automate approval and authorization processes with restrained access at every level. Speed up the process by notifying relevant decision-makers via mobile devices. 
    • Quotes: Build brand-specific quotes and proposals by collating relevant and current data. 
    • Document Designer: Generate elaborate, customized documents including proposals, quotes, datasheets, contracts, engineering documents and work statements. 
    • Contract Management: Create and store detailed, multi-faceted contracts with signatures and approvals routing. Compare and combine deals, highlight specific portions and accept or reject changes. Identify recurring trends through analytical modules 
    • Digital Signatures: Collect legally binding e-signatures through integrations. 
    • Multi-lingual Support: Customize documents by using the built-in multi-language module. 
    • Integrations: Streamline sales-to-order processes and centralize crucial data through connections with CRMs, ERPs, web applications and e-commerce platforms. 
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    • 2D and 3D Visualization: Create interactive 2D CAD drawings, 3D models and augmented reality experiences for complex products. Display product options and finished product models for potential customers. 
    • Integration: Use API access and service-level integrations to optimize key sales points, order documentation and configuration processes. Sync the program to Oracle, Salesforce and Microsoft Dynamics for support in every process phase. 
    • Price Management: Price configured products using an engine powered by in-built rules, models and logic. Define and maintain multiple price lists and pricing models. Add discounts, view margins and mark-ups and calculate tax rates for quotes or order summaries. 
    • Quote Management: Streamline quote creation using customizable templates, auto-population and “favorite” quote lists. Consolidate input from multiple users with merged changes using the quote collaboration feature. Email quotes from the system, make quote line level price adjustments and view quote status. 
    • Dashboards and Reporting: Create custom reports from scratch or modify pre-defined sample reports. Enhance data readability by visualizing custom, interactive charts. Access information and view KPIs easily from a customizable dashboard with multiple standard views and drill-down capabilities for every view. 
    • Order Generation: Save time by converting price quotes to orders and using orders to automate manufacturing information like dynamic bills of materials and kitted packing instructions. 
    • Collaboration Tools:  Send price quotes through selling channels to invite collaboration. Ensure projects stay on track with automated internal workflows for pricing and engineering. 
    • AI Insights: Make better decisions with assistance from Infor Coleman AI on product configuration suggestions, pricing recommendations, discount guidance, automated cross-selling and quote performance analysis. 

    read more...

    Product Ranking

    #29

    among all
    CPQ Software

    #33

    among all
    CPQ Software

    Find out who the leaders are

    Analyst Rating Summary

    83
    81
    67
    60
    95
    51
    100
    100
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    Dashboard and Reporting
    Platform Capabilities and Security
    Price Management
    Contract Management
    Dashboard and Reporting
    Mobile Capabilities
    Platform Capabilities and Security
    Quote Management
    Product Configurator and Catalog Management

    Analyst Ratings for Functional Requirements Customize This Data Customize This Data

    Oracle CPQ
    Infor CPQ
    + Add Product + Add Product
    AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 67 95 100 38 100 100 76 84 60 51 100 100 90 82 86 87 0 25 50 75 100
    67%
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    33%
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    100%
    0%
    91%
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    9%
    36%
    0%
    64%
    100%
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    100%
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    0%
    33%
    0%
    67%
    100%
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    100%
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    92%
    0%
    8%
    100%
    0%
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    77%
    0%
    23%
    71%
    0%
    29%
    88%
    0%
    12%
    84%
    0%
    16%
    84%
    0%
    16%

    Analyst Ratings for Technical Requirements Customize This Data Customize This Data

    64%
    0%
    36%
    64%
    0%
    36%

    User Sentiment Summary

    Great User Sentiment 327 reviews
    Excellent User Sentiment 81 reviews
    81%
    of users recommend this product

    Oracle CPQ has a 'great' User Satisfaction Rating of 81% when considering 327 user reviews from 3 recognized software review sites.

    94%
    of users recommend this product

    Infor CPQ has a 'excellent' User Satisfaction Rating of 94% when considering 81 user reviews from 4 recognized software review sites.

    3.9 (223)
    4.4 (12)
    4.3 (7)
    4.0 (4)
    4.3 (97)
    4.8 (62)
    n/a
    4.3 (3)

    Awards

    SelectHub research analysts have evaluated Oracle CPQ and concluded it earns best-in-class honors for Contract Management, Dashboard and Reporting, Platform Capabilities and Security and Price Management.

    Contract Management Award
    Dashboard and Reporting Award
    Platform Capabilities and Security Award
    Price Management Award

    SelectHub research analysts have evaluated Infor CPQ and concluded it earns best-in-class honors for Dashboard and Reporting and Mobile Capabilities. Infor CPQ stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

    User Favorite Award
    Dashboard and Reporting Award
    Mobile Capabilities Award

    Synopsis of User Ratings and Reviews

    Streamlined Sales Process: Oracle CPQ automates many manual tasks, such as product configuration and quote generation, leading to faster sales cycles and improved efficiency. This allows sales teams to focus on building relationships and closing deals.
    Increased Accuracy: The platform's guided selling tools and built-in intelligence help prevent errors in product configuration, ensuring accurate quotes and orders. This eliminates the risk of costly errors and improves customer satisfaction.
    Improved Customer Experience: Customers can access product information, configure quotes, and place orders independently through self-service portals. This provides a more convenient and satisfying experience, leading to increased customer loyalty.
    Enhanced Revenue Management: Oracle CPQ provides tools for managing subscription lifecycles, recurring billing, and pricing strategies. This helps businesses optimize revenue generation and maximize profitability.
    Scalability and Flexibility: The platform can be easily scaled to accommodate business growth and adapted to meet specific needs through customization and integrations. This ensures that Oracle CPQ can grow with your business and meet your evolving needs.
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    Increased Sales Efficiency: Streamlined quoting process with pre-configured products, pricing rules, and guided selling.
    Improved Accuracy: Reduced errors with automated calculations, validations, and consistency checks.
    Enhanced Collaboration: Real-time visibility and information sharing between sales, product, and finance teams.
    Configurable Rules and Approvals: Flexible workflows and custom logic to meet specific business requirements.
    Detailed Reporting and Analytics: Data-driven insights into quoting activity, win rates, and pricing effectiveness.
    Mobile Accessibility: Access quotes and configure products on the go with mobile app (if available).
    Integration with CRM and ERP Systems: Seamless data exchange with existing business software (if applicable).
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    Steep Learning Curve: New users may find the interface and configuration process complex, requiring significant training and adoption efforts.
    Limited Customization Options: While configurable, the platform may not offer the level of customization desired by some businesses, potentially hindering workflow integration.
    Limited Reporting Capabilities: Pre-built reports may not meet specific needs, requiring custom development or third-party solutions, increasing costs and complexity.
    Integration Challenges: Seamless integration with existing systems can be complex, requiring additional development work and potentially delaying deployment.
    Costly Implementation: Initial setup and ongoing subscription fees can be significant, especially for larger organizations, making it less accessible for smaller businesses.
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    Clunky User Interface: Users report an outdated and complex interface that hinders navigation and slows down workflows.
    Steep Learning Curve: New users struggle to grasp the software's intricacies, requiring significant training and impacting productivity.
    Limited Reporting Features: Users lack in-depth reporting capabilities, making it difficult to analyze sales data and identify improvement areas.
    Inconsistent Customer Support: Reviews mention instances of slow response times and unhelpful interactions with customer support.
    Customization Challenges: Adapting the software to specific needs can be complex, requiring advanced technical expertise.
    Show more

    Reviews of Oracle CPQ offer a mixed perspective, highlighting both its strengths and weaknesses. Many users praise its ability to streamline the sales process and automate tasks, particularly compared to manual methods or simpler CPQ tools. One user noted, "Oracle CPQ saved us an immense amount of time on product configuration and quoting, allowing us to close deals faster." Others commended its accuracy and reduced error rates, citing the platform's guided selling tools and built-in intelligence. A reviewer stated, "With Oracle CPQ, we can be confident that our quotes and orders are accurate, eliminating costly mistakes." However, some users expressed concerns about the platform's complexity and steep learning curve, especially for less tech-savvy teams. One user commented, "The interface can be daunting for new users, and the initial training process is quite intensive." Additionally, some reviewers felt that the customization options were limited compared to competitors like Salesforce CPQ, potentially hindering integration with existing workflows. A reviewer noted, "While Oracle CPQ offers some customization, it's not as flexible as some other solutions, which can make it difficult to adapt to specific business needs." Despite these drawbacks, users ultimately seem to appreciate the value that Oracle CPQ brings to their businesses. Many acknowledge that its strengths, such as automation, accuracy, and scalability, outweigh the weaknesses, especially for large organizations with complex product configurations and high sales volume. One user summarized their experience by saying, "Oracle CPQ is a powerful tool that can help businesses streamline their sales operations and improve efficiency. While it has its learning curve and limitations, the benefits far outweigh the drawbacks, especially for larger companies." Overall, user reviews suggest that Oracle CPQ is a strong CPQ solution with significant potential, but its suitability depends on individual business needs and resources.

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    Infor CPQ, a configure-price-quote (CPQ) software, garners mixed reviews from recent users. While some praise its powerful quoting capabilities and robust product configuration engine, others criticize its clunky interface and limited reporting features. Strengths: Users laud CPQ's ability to handle complex product configurations with ease, highlighting its vast array of options and rules. They also appreciate its tight integration with other Infor products, streamlining workflows within the Infor ecosystem. For instance, one user notes, "It's a lifesaver for complex quotes with multiple variables. It ensures accuracy and saves us tons of time compared to manual processes." Weaknesses: The primary pain point seems to be the user interface. Many reviewers describe it as outdated, cumbersome, and hindering user adoption. Additionally, the lack of robust reporting capabilities frustrates users who need to analyze sales data and track performance metrics. One user comments, "The interface feels like it's stuck in the past, making it difficult to navigate and find what I need. And the reports are just basic – I need more insights to make informed decisions." Compared to competitors: Users often draw comparisons to Salesforce CPQ, praising its user-friendly interface and comprehensive reporting suite. However, they acknowledge CPQ's edge in handling intricate product configurations. One user says, "Salesforce CPQ is definitely more user-friendly, but it can't handle our complex products as well as CPQ. We had to choose between ease of use and functionality." Why these matter: The choice between CPQ and its competitors boils down to priorities. If your products are intricate and require powerful configuration capabilities, CPQ might be worth the steeper learning curve. But if a user-friendly interface and robust reporting are crucial, other options might be more suitable. Ultimately, understanding your specific needs and carefully considering user feedback is key to selecting the right CPQ software for your business.

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