Rocket Chat vs Huddle App

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Our analysts compared Rocket Chat vs Huddle App based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Rocket Chat Software Tool
Huddle App Software Tool

Product Basics

Rocket Chat is a versatile communication platform designed to streamline team collaboration and enhance productivity. It offers a comprehensive suite of features including real-time messaging, video conferencing, file sharing, and integrations with various third-party applications. This software is particularly well-suited for industries such as technology, healthcare, finance, and education, where secure and efficient communication is paramount.

One of the standout benefits of Rocket Chat is its open-source nature, allowing for extensive customization and scalability to meet specific organizational needs. Users appreciate its robust security measures, including end-to-end encryption and compliance with data protection regulations. Popular features include threaded conversations, customizable user roles, and a powerful API for seamless integration with existing workflows.

Compared to similar products, Rocket Chat is praised for its flexibility and cost-effectiveness. Pricing details can vary based on deployment options and user requirements, so it's advisable to contact SelectHub for a tailored quote.

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Huddle App is a sophisticated task management and collaboration software designed to streamline team workflows and enhance productivity. It offers a comprehensive suite of tools for document sharing, project tracking, and real-time communication, making it ideal for businesses that require seamless collaboration across various departments. The platform is particularly well-suited for medium to large enterprises due to its robust features and scalability.

Key benefits of Huddle App include improved project visibility, efficient task delegation, and enhanced team coordination. Popular features encompass secure file storage, version control, and integrated messaging, which collectively foster a collaborative work environment. Users often highlight its intuitive interface and reliable performance as standout qualities.

Compared to similar products, Huddle App is praised for its user-friendly design and comprehensive functionality. Pricing details are typically customized based on organizational needs, so it is advisable to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their specific requirements.

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$4/User, Monthly, Freemium
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Tailored to your specific needs
$7 Monthly, Quote-based
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Collaboration: Rocket Chat facilitates seamless team collaboration by integrating multiple communication channels into one platform, allowing for real-time messaging, file sharing, and video conferencing.
  • Customizable Workflows: The software supports extensive customization options, enabling businesses to tailor workflows and communication channels to meet specific organizational needs.
  • Data Security: With end-to-end encryption and compliance with data protection regulations, Rocket Chat ensures that sensitive information remains secure and private.
  • Cost Efficiency: By consolidating various communication tools into one platform, Rocket Chat reduces the need for multiple subscriptions, thereby lowering operational costs.
  • Open Source Flexibility: As an open-source platform, Rocket Chat allows organizations to modify and extend the software to fit unique requirements, fostering innovation and adaptability.
  • Scalability: Rocket Chat can scale to accommodate growing teams and increasing communication demands, making it suitable for both small businesses and large enterprises.
  • Integration Capabilities: The platform integrates with a wide range of third-party applications, such as CRM systems and project management tools, streamlining workflows and enhancing productivity.
  • Improved Customer Support: By utilizing Rocket Chat's omnichannel support features, businesses can provide timely and efficient customer service through various communication mediums, including live chat and social media.
  • Remote Work Enablement: Rocket Chat supports remote work by providing a unified communication platform that keeps distributed teams connected and engaged, regardless of their physical location.
  • Community Support: Being part of an active open-source community, Rocket Chat users benefit from shared knowledge, regular updates, and community-driven improvements.
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  • Enhanced Team Collaboration: Facilitates seamless communication and file sharing among team members, ensuring everyone stays on the same page.
  • Increased Productivity: Streamlines task management and project tracking, allowing teams to focus on high-priority tasks and meet deadlines efficiently.
  • Centralized Information: Consolidates all project-related documents and discussions in one place, reducing the time spent searching for information.
  • Improved Accountability: Assigns clear responsibilities and deadlines, making it easier to track progress and hold team members accountable.
  • Real-Time Updates: Provides instant notifications and updates, ensuring that team members are always aware of the latest developments and changes.
  • Enhanced Security: Offers robust security features, such as encryption and access controls, to protect sensitive project data.
  • Customizable Workflows: Allows teams to tailor workflows to their specific needs, improving efficiency and adaptability.
  • Better Resource Management: Helps allocate resources effectively by providing insights into team workload and availability.
  • Scalability: Supports growing teams and projects, making it a sustainable solution for long-term use.
  • Improved Client Communication: Facilitates transparent communication with clients by providing them access to relevant project information and updates.
  • Time Tracking: Enables accurate tracking of time spent on tasks, helping teams to optimize their work processes and improve time management.
  • Integration Capabilities: Seamlessly integrates with other tools and software, enhancing overall workflow and reducing the need for manual data entry.
  • Cost Efficiency: Reduces the need for multiple software solutions by providing a comprehensive suite of tools in one platform.
  • Enhanced Decision Making: Provides detailed analytics and reports, enabling data-driven decision-making and strategic planning.
  • Remote Work Support: Facilitates effective remote collaboration, making it easier for distributed teams to work together efficiently.
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  • Team Collaboration: Enable single-channel conversations with transparent interactions. Improve organizational workflow with private and public messaging threads, push notifications, discussions, file sharing, multi-language interface, mentions, message history and video-based team chat. 
  • Organized Customer Service: Engage with customers on a single communication platform. Shorten response times, categorize conversations, prioritize and configure chats, create a support help desk, answer queries and centralize customer service. 
  • In-App Functionality: Regulate and simplify the workflow in real time through the mobile screen. Send encrypted private and direct messages, share files, images and attachments, enable Live Chat and customize the user interface with various themes and integrations on the mobile application. 
  • Apps and Integrations: Sync with third-party applications to manage data, monitor assigned tasks on a single platform, refine customer service, improve operations and boost team productivity. Supports integration with Trello, GitHub, Sentry, BitRocket and more. 
  • Chatbot Messaging: Automate the communication process and accelerate customer service with seamless bot integrations. Build a conversational interface with an in-depth language understanding, machine learning engines and human-friendly functionality. 
  • Open Source: Rocket Chat is an open-source platform, allowing for extensive customization and flexibility in deployment.
  • Real-Time Messaging: Facilitates instant communication with features like group chats, direct messages, and threaded conversations.
  • Video and Audio Conferencing: Integrated video and audio call capabilities support seamless virtual meetings and collaborations.
  • Screen Sharing: Users can share their screens during video calls, enhancing collaborative efforts and presentations.
  • File Sharing: Supports the sharing of various file types, including documents, images, and videos, directly within the chat interface.
  • End-to-End Encryption: Ensures secure communication by encrypting messages from sender to recipient.
  • Custom Integrations: Offers APIs and webhooks for integrating with other tools and services, such as CRM systems and project management software.
  • Multi-Platform Support: Available on multiple platforms, including web, desktop (Windows, macOS, Linux), and mobile (iOS, Android).
  • Role-Based Permissions: Administrators can assign roles and permissions to users, controlling access to various features and data.
  • Custom Emojis and Reactions: Users can create and use custom emojis and reactions to enhance communication and expressiveness.
  • LDAP and SSO Integration: Supports LDAP and Single Sign-On (SSO) for streamlined user authentication and management.
  • Omnichannel Support: Centralizes customer interactions from various channels, including email, social media, and live chat, into a single interface.
  • Message Pinning and Bookmarking: Allows users to pin important messages and bookmark conversations for easy reference.
  • Audit and Compliance: Provides tools for auditing and ensuring compliance with industry standards and regulations.
  • Customizable User Interface: Users can personalize their interface with themes, custom layouts, and branding options.
  • Push Notifications: Keeps users informed of new messages and updates through real-time push notifications.
  • Chatbots and Automation: Supports the integration of chatbots to automate routine tasks and enhance user interaction.
  • Data Import and Export: Facilitates the migration of data to and from Rocket Chat, ensuring continuity and ease of transition.
  • Multi-Language Support: Offers support for multiple languages, making it accessible to a global user base.
  • Analytics and Reporting: Provides insights into user activity and system performance through detailed analytics and reporting tools.
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  • Document Collaboration: Real-time editing and version control for seamless teamwork on documents.
  • Task Management: Assign, track, and manage tasks with deadlines and priorities to ensure project milestones are met.
  • Secure File Sharing: Share files securely with team members and external partners, with granular permission settings.
  • Activity Tracking: Monitor user activity and document changes with detailed audit trails for accountability.
  • Mobile Access: Access and collaborate on projects from anywhere using the Huddle mobile app for iOS and Android.
  • Custom Workspaces: Create tailored workspaces for different projects or teams, complete with branding and specific settings.
  • Integration Capabilities: Integrate with popular tools like Microsoft Office, Google Workspace, and Slack for a cohesive workflow.
  • Approval Workflows: Streamline document approval processes with automated workflows and notifications.
  • Client Portals: Provide clients with secure access to project documents and updates through dedicated portals.
  • Advanced Search: Quickly find documents and information with powerful search functionality and filters.
  • Annotations and Comments: Add annotations and comments directly on documents for clear and contextual feedback.
  • Compliance and Security: Ensure data protection with robust security measures and compliance with industry standards like ISO 27001.
  • Offline Access: Work on documents offline and sync changes once reconnected to the internet.
  • Customizable Notifications: Set up personalized notifications to stay informed about project updates and deadlines.
  • Reporting and Analytics: Generate detailed reports and analytics to track project progress and team performance.
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Product Ranking

#66

among all
Collaboration Software

#90

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 357 reviews
Great User Sentiment 58 reviews
83%
of users recommend this product

Rocket Chat has a 'great' User Satisfaction Rating of 83% when considering 357 user reviews from 3 recognized software review sites.

87%
of users recommend this product

Huddle App has a 'great' User Satisfaction Rating of 87% when considering 58 user reviews from 2 recognized software review sites.

n/a
4.2 (11)
3.8 (105)
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4.27 (140)
4.4 (47)
4.3 (112)
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Synopsis of User Ratings and Reviews

Usability: 66% of reviews on this aspect said that the software is simple and easy to use.
Integrations: 75% of users mentioning this appreciated the variety of integrations and that they work smoothly.
Communication: 60% of users who commented on this feature stated the software offers a flexible suite for messaging, including private chats for team members, and file-sharing.
Customer Service: The support team is responsive, according to 70% of users who reviewed this aspect.
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Real-Time Collaboration: Enables teams to work together on documents simultaneously, regardless of location.
Office 365 Integration: Allows users to create, open, and edit Microsoft Office files directly within the platform.
Version Control: Tracks document revisions, preventing confusion and ensuring everyone is working on the most up-to-date version.
Task Management: Provides built-in tools for assigning, tracking, and managing tasks, streamlining project workflows.
Secure File Sharing: Offers secure file sharing with user access controls and encryption, protecting sensitive information.
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User Experience Shortcomings: While generally user-friendly, some features can be confusing or underdeveloped, potentially impacting productivity.
Technical Expertise Required: Fully utilizing Rocket.Chat's customization and integration capabilities may require a certain level of technical expertise, potentially posing a challenge for non-technical users.
Documentation and Maintenance Issues: Some users have reported issues with documentation and maintenance, which could lead to difficulties in troubleshooting and ongoing platform management.
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No Refund Policy: Huddle App does not offer refunds, making it a risky investment for businesses that prefer a trial period before committing.
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Is Rocket Chat stellar or will it fall to Earth? Rocket Chat is a highly customizable and cost-effective open-source chat application that has garnered generally positive reviews from users. Its robust messaging capabilities, good voice quality, and easy integration with platforms like Slack and Teams make it a strong contender in the market. Users particularly appreciate its flexibility, enabling them to tailor the platform to their specific needs. This high level of customization is a key differentiating factor, allowing businesses to create a unique communication hub that aligns with their branding and workflows. However, some users have reported inconsistencies in call quality and occasional difficulties with documentation. Despite these minor drawbacks, Rocket Chat's strengths, such as its cost-effectiveness compared to competitors like Troop Messenger and GetStream, make it a compelling option for startups and organizations seeking a versatile communication solution. Its open-source nature provides a level of transparency and control that is often absent in proprietary software. Overall, Rocket Chat is best suited for tech-savvy teams who are comfortable with a bit of customization and can navigate potential hiccups with documentation. Its affordability, flexibility, and robust feature set make it a valuable tool for businesses looking to streamline their communication and collaboration efforts.

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Is Huddle App the MVP of collaboration platforms, or will it leave you feeling benched? User reviews from the past year reveal a mixed bag. While Huddle scores points for its user-friendly interface and robust document collaboration features, some drawbacks prevent it from being a slam dunk. On the plus side, users rave about Huddle's intuitive design, making it a breeze to navigate and use, even for tech-challenged teammates. The platform's strength lies in its document collaboration capabilities, allowing for seamless co-editing, version control, and approvals, which streamline workflows and banish dreaded email chains to the digital graveyard. Integration with popular tools like Office 365, Microsoft Teams, and Slack enhances its practicality, making it a valuable asset for teams already entrenched in these ecosystems. However, the lack of a free trial or refund policy might leave some hesitant to commit, especially with competitors offering more flexible options. Additionally, the absence of private key management raises concerns about data security, a critical factor for businesses handling sensitive information. In a nutshell, Huddle is a solid choice for teams prioritizing seamless document collaboration and efficient workflows. Its intuitive design and integration with popular tools make it easy to adopt and incorporate into existing workflows. However, the lack of a free trial and private key management might give some potential users pause.

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