Microsoft 365 vs Rocket Chat

Last Updated:

Our analysts compared Microsoft 365 vs Rocket Chat based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Rocket Chat Software Tool

Product Basics

Microsoft 365 (formerly Office 365) is a comprehensive suite of productivity tools designed to enhance efficiency and collaboration across various industries. It integrates applications like Word, Excel, PowerPoint, and Outlook with cloud services such as OneDrive and Teams, facilitating seamless communication and data sharing. This software is particularly well-suited for businesses of all sizes, educational institutions, and non-profits, offering tailored solutions to meet diverse operational needs.

One of the standout benefits of Microsoft 365 is its robust security features, ensuring data protection and compliance. Additionally, its AI-driven insights and automation capabilities streamline workflows, saving time and reducing manual effort. Users appreciate the intuitive interface and the ability to access documents and applications from any device, enhancing flexibility and productivity.

Compared to similar products, Microsoft 365 is often praised for its comprehensive feature set and integration capabilities. Pricing varies based on the plan selected, with options for monthly or annual payments. For precise pricing tailored to specific requirements, contacting SelectHub for a quote is recommended.

read more...

Rocket Chat is a versatile communication platform designed to streamline team collaboration and enhance productivity. It offers a comprehensive suite of features including real-time messaging, video conferencing, file sharing, and integrations with various third-party applications. This software is particularly well-suited for industries such as technology, healthcare, finance, and education, where secure and efficient communication is paramount.

One of the standout benefits of Rocket Chat is its open-source nature, allowing for extensive customization and scalability to meet specific organizational needs. Users appreciate its robust security measures, including end-to-end encryption and compliance with data protection regulations. Popular features include threaded conversations, customizable user roles, and a powerful API for seamless integration with existing workflows.

Compared to similar products, Rocket Chat is praised for its flexibility and cost-effectiveness. Pricing details can vary based on deployment options and user requirements, so it's advisable to contact SelectHub for a tailored quote.

read more...
$6/User, Monthly
Get a free price quote
Tailored to your specific needs
$4/User, Monthly, Freemium
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Collaboration: Microsoft 365 enables real-time collaboration on documents with colleagues, improving teamwork and productivity.
  • Seamless Integration: Integrates smoothly with other Microsoft services like Teams, SharePoint, and OneDrive, creating a unified work environment.
  • Remote Accessibility: Access your files and applications from anywhere with an internet connection, ensuring flexibility and continuity of work.
  • Automatic Updates: Receive the latest features and security updates automatically, reducing the need for manual maintenance and ensuring compliance.
  • Advanced Security: Benefit from built-in security features such as multi-factor authentication and data encryption to protect sensitive information.
  • Scalability: Easily scale your subscription to match the growth of your business, adding or removing users as needed without hassle.
  • Cost Efficiency: Reduce upfront costs with a subscription-based model, allowing for predictable budgeting and financial planning.
  • Comprehensive Support: Access 24/7 support and extensive online resources to resolve issues quickly and keep your operations running smoothly.
  • Enhanced Communication: Utilize tools like Microsoft Teams for video conferencing, chat, and file sharing, streamlining communication within your organization.
  • Data Backup and Recovery: Benefit from robust data backup and recovery options, minimizing the risk of data loss and ensuring business continuity.
  • Customizable Solutions: Tailor Microsoft 365 applications to meet specific business needs with customizable templates and workflows.
  • Improved Productivity: Leverage tools like Outlook, Word, Excel, and PowerPoint to enhance daily productivity and streamline routine tasks.
  • AI and Analytics: Utilize AI-driven insights and analytics to make informed decisions and optimize business processes.
  • Compliance Management: Stay compliant with industry regulations through built-in compliance tools and regular audits.
  • Mobility: Use mobile apps to stay productive on the go, ensuring that work can continue seamlessly from any device.
read more...
  • Enhanced Collaboration: Rocket Chat facilitates seamless team collaboration by integrating multiple communication channels into one platform, allowing for real-time messaging, file sharing, and video conferencing.
  • Customizable Workflows: The software supports extensive customization options, enabling businesses to tailor workflows and communication channels to meet specific organizational needs.
  • Data Security: With end-to-end encryption and compliance with data protection regulations, Rocket Chat ensures that sensitive information remains secure and private.
  • Cost Efficiency: By consolidating various communication tools into one platform, Rocket Chat reduces the need for multiple subscriptions, thereby lowering operational costs.
  • Open Source Flexibility: As an open-source platform, Rocket Chat allows organizations to modify and extend the software to fit unique requirements, fostering innovation and adaptability.
  • Scalability: Rocket Chat can scale to accommodate growing teams and increasing communication demands, making it suitable for both small businesses and large enterprises.
  • Integration Capabilities: The platform integrates with a wide range of third-party applications, such as CRM systems and project management tools, streamlining workflows and enhancing productivity.
  • Improved Customer Support: By utilizing Rocket Chat's omnichannel support features, businesses can provide timely and efficient customer service through various communication mediums, including live chat and social media.
  • Remote Work Enablement: Rocket Chat supports remote work by providing a unified communication platform that keeps distributed teams connected and engaged, regardless of their physical location.
  • Community Support: Being part of an active open-source community, Rocket Chat users benefit from shared knowledge, regular updates, and community-driven improvements.
read more...
  • Cloud Storage: OneDrive offers 1 TB of cloud storage per user, enabling seamless access to files from any device.
  • Collaboration Tools: Microsoft Teams integrates chat, video conferencing, and file sharing, fostering real-time collaboration.
  • Office Suite: Access to premium versions of Word, Excel, PowerPoint, and Outlook, ensuring comprehensive productivity tools.
  • Security Features: Advanced threat protection and data loss prevention safeguard sensitive information.
  • AI-Powered Insights: Tools like MyAnalytics and Power BI provide data-driven insights to enhance productivity and decision-making.
  • Mobile Accessibility: Mobile apps for iOS and Android allow users to work on the go with full functionality.
  • Regular Updates: Continuous updates ensure users have the latest features and security improvements without additional costs.
  • Integration Capabilities: Seamless integration with other Microsoft services like Azure and Dynamics 365, as well as third-party applications.
  • Customizable Workflows: Power Automate enables the creation of automated workflows between apps and services to streamline tasks.
  • Shared Calendars: Outlook's shared calendar feature simplifies scheduling and coordination among team members.
  • Document Co-Authoring: Multiple users can simultaneously edit documents in real-time, enhancing collaborative efforts.
  • Task Management: Microsoft Planner and To Do help organize tasks and projects, ensuring efficient task tracking and completion.
  • Compliance Solutions: Built-in compliance tools help organizations meet regulatory requirements and manage data governance.
  • Communication Tools: Yammer provides a social networking platform for enterprise communication and community building.
  • Scalability: Flexible subscription plans cater to businesses of all sizes, from small startups to large enterprises.
read more...
  • Team Collaboration: Enable single-channel conversations with transparent interactions. Improve organizational workflow with private and public messaging threads, push notifications, discussions, file sharing, multi-language interface, mentions, message history and video-based team chat. 
  • Organized Customer Service: Engage with customers on a single communication platform. Shorten response times, categorize conversations, prioritize and configure chats, create a support help desk, answer queries and centralize customer service. 
  • In-App Functionality: Regulate and simplify the workflow in real time through the mobile screen. Send encrypted private and direct messages, share files, images and attachments, enable Live Chat and customize the user interface with various themes and integrations on the mobile application. 
  • Apps and Integrations: Sync with third-party applications to manage data, monitor assigned tasks on a single platform, refine customer service, improve operations and boost team productivity. Supports integration with Trello, GitHub, Sentry, BitRocket and more. 
  • Chatbot Messaging: Automate the communication process and accelerate customer service with seamless bot integrations. Build a conversational interface with an in-depth language understanding, machine learning engines and human-friendly functionality. 
  • Open Source: Rocket Chat is an open-source platform, allowing for extensive customization and flexibility in deployment.
  • Real-Time Messaging: Facilitates instant communication with features like group chats, direct messages, and threaded conversations.
  • Video and Audio Conferencing: Integrated video and audio call capabilities support seamless virtual meetings and collaborations.
  • Screen Sharing: Users can share their screens during video calls, enhancing collaborative efforts and presentations.
  • File Sharing: Supports the sharing of various file types, including documents, images, and videos, directly within the chat interface.
  • End-to-End Encryption: Ensures secure communication by encrypting messages from sender to recipient.
  • Custom Integrations: Offers APIs and webhooks for integrating with other tools and services, such as CRM systems and project management software.
  • Multi-Platform Support: Available on multiple platforms, including web, desktop (Windows, macOS, Linux), and mobile (iOS, Android).
  • Role-Based Permissions: Administrators can assign roles and permissions to users, controlling access to various features and data.
  • Custom Emojis and Reactions: Users can create and use custom emojis and reactions to enhance communication and expressiveness.
  • LDAP and SSO Integration: Supports LDAP and Single Sign-On (SSO) for streamlined user authentication and management.
  • Omnichannel Support: Centralizes customer interactions from various channels, including email, social media, and live chat, into a single interface.
  • Message Pinning and Bookmarking: Allows users to pin important messages and bookmark conversations for easy reference.
  • Audit and Compliance: Provides tools for auditing and ensuring compliance with industry standards and regulations.
  • Customizable User Interface: Users can personalize their interface with themes, custom layouts, and branding options.
  • Push Notifications: Keeps users informed of new messages and updates through real-time push notifications.
  • Chatbots and Automation: Supports the integration of chatbots to automate routine tasks and enhance user interaction.
  • Data Import and Export: Facilitates the migration of data to and from Rocket Chat, ensuring continuity and ease of transition.
  • Multi-Language Support: Offers support for multiple languages, making it accessible to a global user base.
  • Analytics and Reporting: Provides insights into user activity and system performance through detailed analytics and reporting tools.
read more...

Product Ranking

#23

among all
Collaboration Software

#66

among all
Collaboration Software

Find out who the leaders are

User Sentiment Summary

Excellent User Sentiment 28098 reviews
Great User Sentiment 357 reviews
91%
of users recommend this product

Microsoft 365 has a 'excellent' User Satisfaction Rating of 91% when considering 28098 user reviews from 4 recognized software review sites.

83%
of users recommend this product

Rocket Chat has a 'great' User Satisfaction Rating of 83% when considering 357 user reviews from 3 recognized software review sites.

4.6 (5175)
3.8 (105)
n/a
4.27 (140)
4.6 (13723)
4.3 (112)
4.6 (2295)
n/a
4.3 (6905)
n/a

Awards

Microsoft 365 stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

we're gathering data

Synopsis of User Ratings and Reviews

Anywhere Access: Microsoft 365 allows you to work from anywhere with an internet connection, letting you access files, emails, and core applications like Excel and Word.
Seamless Teamwork: Features like OneDrive and Teams enhance real-time collaboration by allowing effortless file sharing and simplifying group projects.
Always Up-to-Date: Microsoft 365's subscription model ensures you always have the latest versions of all applications, including the newest features and security updates.
AI-Powered Assistance: Features like Copilot provide intelligent assistance within applications, such as suggesting edits in Word or formulas in Excel, boosting productivity.
Show more
Usability: 66% of reviews on this aspect said that the software is simple and easy to use.
Integrations: 75% of users mentioning this appreciated the variety of integrations and that they work smoothly.
Communication: 60% of users who commented on this feature stated the software offers a flexible suite for messaging, including private chats for team members, and file-sharing.
Customer Service: The support team is responsive, according to 70% of users who reviewed this aspect.
Show more
Cost of Subscription: While there are different tiers available, the subscription-based model means recurring costs for businesses, which can be significant for large organizations or those with tight budgets.
Feature Overload: Microsoft 365 is packed with features, but this can be overwhelming for some users, particularly those who only need basic functionality. The sheer number of options can lead to a steeper learning curve and slower adoption.
Show more
User Experience Shortcomings: While generally user-friendly, some features can be confusing or underdeveloped, potentially impacting productivity.
Technical Expertise Required: Fully utilizing Rocket.Chat's customization and integration capabilities may require a certain level of technical expertise, potentially posing a challenge for non-technical users.
Documentation and Maintenance Issues: Some users have reported issues with documentation and maintenance, which could lead to difficulties in troubleshooting and ongoing platform management.
Show more

Is Microsoft 365 the right choice for boosting productivity in 2024? User reviews from the past year paint a largely positive picture of this software suite, highlighting its comprehensive set of tools and seamless integration as standout features. Imagine effortlessly moving between Word, Excel, and PowerPoint, all the while collaborating with colleagues in real-time through Teams – Microsoft 365 makes this a reality. Users rave about the time-saving AI features like Copilot, which feels like having a virtual assistant for drafting documents and analyzing data. However, some users find the sheer number of features overwhelming, suggesting a steeper learning curve for those less familiar with Microsoft's ecosystem. While the user-friendly interface receives praise, navigating the extensive menu options can initially feel like exploring a labyrinth. Compared to more streamlined competitors like Google Workspace, Microsoft 365 might feel like a behemoth, especially for individual users or smaller teams with simpler needs. Security and compliance features are a major plus, making it a top contender for businesses handling sensitive data. Ultimately, Microsoft 365 is best suited for businesses and individuals who demand a powerful and feature-rich productivity suite. Its robust collaboration tools, AI-powered assistance, and top-notch security make it a wise investment for those seeking to streamline workflows and enhance productivity. However, users seeking a simpler, more intuitive experience might find other options more appealing.

Show more

Is Rocket Chat stellar or will it fall to Earth? Rocket Chat is a highly customizable and cost-effective open-source chat application that has garnered generally positive reviews from users. Its robust messaging capabilities, good voice quality, and easy integration with platforms like Slack and Teams make it a strong contender in the market. Users particularly appreciate its flexibility, enabling them to tailor the platform to their specific needs. This high level of customization is a key differentiating factor, allowing businesses to create a unique communication hub that aligns with their branding and workflows. However, some users have reported inconsistencies in call quality and occasional difficulties with documentation. Despite these minor drawbacks, Rocket Chat's strengths, such as its cost-effectiveness compared to competitors like Troop Messenger and GetStream, make it a compelling option for startups and organizations seeking a versatile communication solution. Its open-source nature provides a level of transparency and control that is often absent in proprietary software. Overall, Rocket Chat is best suited for tech-savvy teams who are comfortable with a bit of customization and can navigate potential hiccups with documentation. Its affordability, flexibility, and robust feature set make it a valuable tool for businesses looking to streamline their communication and collaboration efforts.

Show more

Screenshots

Similar Products


ProjectManager

Targetprocess

Zoho Sprints

Krock

Wellsite

Huddle App

Coda

Empuls

Axero

Nozbe

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics
SelectHub Products Cost and Pricing Guide
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings