Microsoft 365 Copilot vs Rocket Chat

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Our analysts compared Microsoft 365 Copilot vs Rocket Chat based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Microsoft 365 Copilot Software Tool
Rocket Chat Software Tool

Product Basics

Microsoft 365 Copilot is an advanced productivity tool designed to streamline and enhance various business tasks. It integrates seamlessly with Microsoft 365 applications, leveraging AI to assist users in drafting emails, creating documents, analyzing data, and managing schedules. This software is particularly suited for professionals in industries such as finance, healthcare, education, and corporate sectors, where efficiency and accuracy are paramount.

One of the standout benefits of Microsoft 365 Copilot is its ability to automate repetitive tasks, thereby freeing up time for more strategic activities. Its powerful features include real-time collaboration, intelligent data insights, and personalized task recommendations. Users have praised its intuitive interface and the significant boost in productivity it provides compared to similar products.

Pricing for Microsoft 365 Copilot can vary based on the specific needs and scale of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.

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Rocket Chat is a versatile communication platform designed to streamline team collaboration and enhance productivity. It offers a comprehensive suite of features including real-time messaging, video conferencing, file sharing, and integrations with various third-party applications. This software is particularly well-suited for industries such as technology, healthcare, finance, and education, where secure and efficient communication is paramount.

One of the standout benefits of Rocket Chat is its open-source nature, allowing for extensive customization and scalability to meet specific organizational needs. Users appreciate its robust security measures, including end-to-end encryption and compliance with data protection regulations. Popular features include threaded conversations, customizable user roles, and a powerful API for seamless integration with existing workflows.

Compared to similar products, Rocket Chat is praised for its flexibility and cost-effectiveness. Pricing details can vary based on deployment options and user requirements, so it's advisable to contact SelectHub for a tailored quote.

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$30/User, Monthly
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Small
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Productivity: Automates routine tasks, allowing employees to focus on high-value activities.
  • Seamless Integration: Works within familiar Microsoft 365 apps like Word, Excel, and Outlook, reducing the learning curve.
  • Data-Driven Insights: Analyzes data to provide actionable insights, helping teams make informed decisions quickly.
  • Improved Collaboration: Facilitates real-time collaboration by integrating with Microsoft Teams, ensuring everyone stays on the same page.
  • Time Management: Schedules meetings, sets reminders, and prioritizes tasks, helping users manage their time more effectively.
  • Enhanced Creativity: Generates content suggestions and design ideas, sparking creativity and innovation in projects.
  • Streamlined Communication: Summarizes emails and documents, making it easier to digest information and respond promptly.
  • Security and Compliance: Ensures data protection and compliance with industry standards, giving peace of mind to businesses.
  • Cost Efficiency: Reduces the need for multiple software solutions, consolidating tools and lowering overall costs.
  • Personalized Experience: Adapts to individual work styles and preferences, providing a tailored user experience.
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  • Enhanced Collaboration: Rocket Chat facilitates seamless team collaboration by integrating multiple communication channels into one platform, allowing for real-time messaging, file sharing, and video conferencing.
  • Customizable Workflows: The software supports extensive customization options, enabling businesses to tailor workflows and communication channels to meet specific organizational needs.
  • Data Security: With end-to-end encryption and compliance with data protection regulations, Rocket Chat ensures that sensitive information remains secure and private.
  • Cost Efficiency: By consolidating various communication tools into one platform, Rocket Chat reduces the need for multiple subscriptions, thereby lowering operational costs.
  • Open Source Flexibility: As an open-source platform, Rocket Chat allows organizations to modify and extend the software to fit unique requirements, fostering innovation and adaptability.
  • Scalability: Rocket Chat can scale to accommodate growing teams and increasing communication demands, making it suitable for both small businesses and large enterprises.
  • Integration Capabilities: The platform integrates with a wide range of third-party applications, such as CRM systems and project management tools, streamlining workflows and enhancing productivity.
  • Improved Customer Support: By utilizing Rocket Chat's omnichannel support features, businesses can provide timely and efficient customer service through various communication mediums, including live chat and social media.
  • Remote Work Enablement: Rocket Chat supports remote work by providing a unified communication platform that keeps distributed teams connected and engaged, regardless of their physical location.
  • Community Support: Being part of an active open-source community, Rocket Chat users benefit from shared knowledge, regular updates, and community-driven improvements.
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  • AI-Powered Assistance: Integrates advanced AI to help users draft emails, create documents, and generate reports with contextual suggestions.
  • Natural Language Processing: Allows users to interact with the software using everyday language, making it easier to execute complex commands without needing to know specific syntax.
  • Data Analysis: Automatically analyzes data in Excel, providing insights, trends, and visualizations to help users make informed decisions quickly.
  • Content Generation: Assists in creating content for presentations, documents, and emails by suggesting relevant text, images, and layouts based on the context.
  • Task Automation: Streamlines repetitive tasks by automating workflows across different Microsoft 365 applications, saving time and reducing errors.
  • Meeting Summaries: Generates concise summaries of meetings, highlighting key points, action items, and decisions, which can be shared with attendees or stored for future reference.
  • Integration with Microsoft Teams: Enhances collaboration by providing real-time suggestions and insights during team chats and meetings, improving productivity and communication.
  • Security and Compliance: Ensures that all AI-driven activities adhere to organizational security policies and compliance requirements, safeguarding sensitive information.
  • Personalized Learning: Adapts to individual user preferences and work habits, offering tailored recommendations and tips to improve efficiency and effectiveness.
  • Document Formatting: Automatically formats documents according to predefined styles and templates, ensuring consistency and professionalism across all communications.
  • Language Translation: Provides real-time translation capabilities within documents and emails, facilitating communication across different languages and regions.
  • Enhanced Search: Utilizes AI to deliver more accurate and relevant search results within the Microsoft 365 ecosystem, helping users find information quickly.
  • Collaboration Tools: Offers features like co-authoring, version control, and shared workspaces to enhance teamwork and streamline project management.
  • Contextual Insights: Delivers actionable insights based on the context of the user's work, such as suggesting relevant files, contacts, or calendar events.
  • Voice Commands: Supports voice input for executing commands, drafting content, and navigating through applications, providing a hands-free experience.
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  • Team Collaboration: Enable single-channel conversations with transparent interactions. Improve organizational workflow with private and public messaging threads, push notifications, discussions, file sharing, multi-language interface, mentions, message history and video-based team chat. 
  • Organized Customer Service: Engage with customers on a single communication platform. Shorten response times, categorize conversations, prioritize and configure chats, create a support help desk, answer queries and centralize customer service. 
  • In-App Functionality: Regulate and simplify the workflow in real time through the mobile screen. Send encrypted private and direct messages, share files, images and attachments, enable Live Chat and customize the user interface with various themes and integrations on the mobile application. 
  • Apps and Integrations: Sync with third-party applications to manage data, monitor assigned tasks on a single platform, refine customer service, improve operations and boost team productivity. Supports integration with Trello, GitHub, Sentry, BitRocket and more. 
  • Chatbot Messaging: Automate the communication process and accelerate customer service with seamless bot integrations. Build a conversational interface with an in-depth language understanding, machine learning engines and human-friendly functionality. 
  • Open Source: Rocket Chat is an open-source platform, allowing for extensive customization and flexibility in deployment.
  • Real-Time Messaging: Facilitates instant communication with features like group chats, direct messages, and threaded conversations.
  • Video and Audio Conferencing: Integrated video and audio call capabilities support seamless virtual meetings and collaborations.
  • Screen Sharing: Users can share their screens during video calls, enhancing collaborative efforts and presentations.
  • File Sharing: Supports the sharing of various file types, including documents, images, and videos, directly within the chat interface.
  • End-to-End Encryption: Ensures secure communication by encrypting messages from sender to recipient.
  • Custom Integrations: Offers APIs and webhooks for integrating with other tools and services, such as CRM systems and project management software.
  • Multi-Platform Support: Available on multiple platforms, including web, desktop (Windows, macOS, Linux), and mobile (iOS, Android).
  • Role-Based Permissions: Administrators can assign roles and permissions to users, controlling access to various features and data.
  • Custom Emojis and Reactions: Users can create and use custom emojis and reactions to enhance communication and expressiveness.
  • LDAP and SSO Integration: Supports LDAP and Single Sign-On (SSO) for streamlined user authentication and management.
  • Omnichannel Support: Centralizes customer interactions from various channels, including email, social media, and live chat, into a single interface.
  • Message Pinning and Bookmarking: Allows users to pin important messages and bookmark conversations for easy reference.
  • Audit and Compliance: Provides tools for auditing and ensuring compliance with industry standards and regulations.
  • Customizable User Interface: Users can personalize their interface with themes, custom layouts, and branding options.
  • Push Notifications: Keeps users informed of new messages and updates through real-time push notifications.
  • Chatbots and Automation: Supports the integration of chatbots to automate routine tasks and enhance user interaction.
  • Data Import and Export: Facilitates the migration of data to and from Rocket Chat, ensuring continuity and ease of transition.
  • Multi-Language Support: Offers support for multiple languages, making it accessible to a global user base.
  • Analytics and Reporting: Provides insights into user activity and system performance through detailed analytics and reporting tools.
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Product Ranking

#55

among all
Collaboration Software

#66

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 432 reviews
Great User Sentiment 357 reviews
86%
of users recommend this product

Microsoft 365 Copilot has a 'great' User Satisfaction Rating of 86% when considering 432 user reviews from 1 recognized software review sites.

83%
of users recommend this product

Rocket Chat has a 'great' User Satisfaction Rating of 83% when considering 357 user reviews from 3 recognized software review sites.

n/a
3.8 (105)
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4.27 (140)
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4.3 (112)
4.3 (432)
n/a

Synopsis of User Ratings and Reviews

Content Creation: Microsoft 365 Copilot excels in generating text, extracting insights from data, and creating presentations, making it a powerful tool for content-heavy tasks.
Improved Efficiency: By automating repetitive tasks like summarizing meetings and drafting emails, Copilot frees up time for more strategic work, leading to increased productivity.
Seamless Integration: Copilot integrates smoothly with the Microsoft 365 suite, providing a familiar and user-friendly experience that enhances existing workflows.
Data Analysis: Copilot assists in analyzing and visualizing data in Excel, although its capabilities in this area are considered to be less developed than in other applications.
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Usability: 66% of reviews on this aspect said that the software is simple and easy to use.
Integrations: 75% of users mentioning this appreciated the variety of integrations and that they work smoothly.
Communication: 60% of users who commented on this feature stated the software offers a flexible suite for messaging, including private chats for team members, and file-sharing.
Customer Service: The support team is responsive, according to 70% of users who reviewed this aspect.
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High Cost: At $30 per user per month, the price can be prohibitive, especially for large teams or companies with tight budgets.
Limited Excel Integration: While Copilot shines in other Microsoft 365 apps, its functionality within Excel is currently less developed, making it less useful for spreadsheet-heavy tasks.
Uncertain ROI: Although Copilot offers productivity benefits, some users find the gains don't justify the substantial cost, particularly for those who don't frequently use its key features.
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User Experience Shortcomings: While generally user-friendly, some features can be confusing or underdeveloped, potentially impacting productivity.
Technical Expertise Required: Fully utilizing Rocket.Chat's customization and integration capabilities may require a certain level of technical expertise, potentially posing a challenge for non-technical users.
Documentation and Maintenance Issues: Some users have reported issues with documentation and maintenance, which could lead to difficulties in troubleshooting and ongoing platform management.
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Is Microsoft 365 Copilot the right stuff for boosting productivity? User reviews from the last year suggest it could be a high-flyer, but with a few caveats. Microsoft 365 Copilot has garnered largely positive feedback for its ability to streamline workflows and automate tasks across various Microsoft 365 applications. Users particularly praise its integration with Word and PowerPoint, where it excels at generating content, summarizing documents, and creating presentations. Imagine having an assistant who can whip up a compelling presentation from scratch or condense a lengthy report into a digestible summary – that's Copilot in a nutshell. However, it's not all smooth sailing. Some users find Copilot's capabilities in Excel somewhat limited compared to its prowess in other applications. Additionally, the cost, at $30 per user per month, has given some potential adopters pause. This pricing structure, while potentially justifiable for larger enterprises, might make smaller businesses think twice before jumping on board. What sets Copilot apart is its seamless integration with the familiar Microsoft 365 ecosystem. Unlike standalone AI tools that require users to toggle between different platforms, Copilot functions within the applications users already rely on daily. This deep integration makes it incredibly user-friendly and reduces the learning curve significantly. This makes it particularly well-suited for businesses already heavily reliant on the Microsoft 365 suite, offering a natural extension of their existing workflows. However, businesses hesitant to invest heavily in software or those seeking specialized AI solutions for tasks beyond the scope of Microsoft 365 might find it less appealing.

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Is Rocket Chat stellar or will it fall to Earth? Rocket Chat is a highly customizable and cost-effective open-source chat application that has garnered generally positive reviews from users. Its robust messaging capabilities, good voice quality, and easy integration with platforms like Slack and Teams make it a strong contender in the market. Users particularly appreciate its flexibility, enabling them to tailor the platform to their specific needs. This high level of customization is a key differentiating factor, allowing businesses to create a unique communication hub that aligns with their branding and workflows. However, some users have reported inconsistencies in call quality and occasional difficulties with documentation. Despite these minor drawbacks, Rocket Chat's strengths, such as its cost-effectiveness compared to competitors like Troop Messenger and GetStream, make it a compelling option for startups and organizations seeking a versatile communication solution. Its open-source nature provides a level of transparency and control that is often absent in proprietary software. Overall, Rocket Chat is best suited for tech-savvy teams who are comfortable with a bit of customization and can navigate potential hiccups with documentation. Its affordability, flexibility, and robust feature set make it a valuable tool for businesses looking to streamline their communication and collaboration efforts.

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