Confluence vs Notion

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Our analysts compared Confluence vs Notion based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Confluence Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Notion is a versatile software designed to enhance productivity by integrating task management, note-taking, and collaboration tools into a single platform. It is particularly well-suited for professionals, teams, and organizations across various industries such as tech, education, and creative fields, due to its flexibility and comprehensive feature set. Users benefit from its ability to create custom workflows, databases, and project boards, which can be tailored to specific needs. Unique features like real-time collaboration, rich media embedding, and a robust template library set it apart from similar products. Notion's pricing varies based on the plan selected, with options for individuals, teams, and enterprises, typically billed monthly or annually. For precise pricing details, users are encouraged to contact SelectHub for a tailored quote. Overall, Notion's adaptability and powerful features make it a compelling choice for those seeking to streamline their productivity and collaboration efforts.

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$4.89/User, Monthly
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$10/Seat, Monthly, Freemium
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Chromebook
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Cloud
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Centralized Workspace: Consolidate notes, tasks, databases, and calendars in one place, reducing the need to switch between multiple apps.
  • Customizable Templates: Utilize and create templates tailored to specific workflows, enhancing efficiency and consistency across projects.
  • Real-Time Collaboration: Collaborate seamlessly with team members through shared documents and live editing, fostering better communication and teamwork.
  • Task Management: Organize and prioritize tasks with to-do lists, kanban boards, and timelines, ensuring deadlines are met and projects stay on track.
  • Integration Capabilities: Connect with other tools like Slack, Google Drive, and Trello, streamlining workflows and improving productivity.
  • Rich Media Support: Embed videos, images, and files directly into notes and documents, creating a more engaging and informative workspace.
  • Version History: Track changes and revert to previous versions of documents, providing a safety net for collaborative editing and content management.
  • Cross-Platform Accessibility: Access your workspace from any device, whether it's a desktop, tablet, or smartphone, ensuring you stay productive on the go.
  • Advanced Search Functionality: Quickly locate information with powerful search capabilities, saving time and reducing frustration.
  • Data Security: Benefit from robust security measures, including encryption and permission settings, to protect sensitive information.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Customizable Templates: Create and use templates for various needs such as project management, note-taking, and personal planning.
  • Database Functionality: Organize information in tables, boards, lists, and calendars, allowing for versatile data management.
  • Rich Media Embedding: Embed videos, audio files, PDFs, and other media directly into your pages for a more interactive experience.
  • Markdown Support: Utilize Markdown syntax for quick and easy formatting of text, enhancing readability and structure.
  • Collaboration Tools: Share pages with team members, assign tasks, and leave comments to facilitate seamless collaboration.
  • Web Clipper: Save web pages and articles directly to Notion with the browser extension, making research and information gathering more efficient.
  • Kanban Boards: Visualize tasks and projects using Kanban boards, which help in tracking progress and managing workflows.
  • Nested Pages: Create pages within pages to build a hierarchical structure, making it easier to organize and navigate complex information.
  • Global Search: Quickly find any content within your workspace using the powerful search functionality.
  • API Integration: Connect Notion with other tools and services through its API, enabling automation and enhanced functionality.
  • Version History: Track changes and revert to previous versions of a page, ensuring data integrity and accountability.
  • Task Management: Set due dates, reminders, and priorities for tasks to keep projects on track and meet deadlines.
  • Customizable Views: Switch between different views such as list, gallery, and calendar to suit your workflow and preferences.
  • Mobile App: Access and edit your Notion workspace on the go with the fully-featured mobile application.
  • Integration with Slack: Receive notifications and updates in Slack, keeping your team informed and connected.
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Product Ranking

#37

among all
Collaboration Software

#58

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 4871 reviews
Excellent User Sentiment 9014 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

93%
of users recommend this product

Notion has a 'excellent' User Satisfaction Rating of 93% when considering 9014 user reviews from 4 recognized software review sites.

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4.7 (5829)
4.1 (3769)
4.7 (2368)
4.4 (1102)
4.6 (61)
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4.3 (756)

Awards

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Notion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Centralized Workspace: Consolidates various tools and information into a single platform, streamlining workflows and reducing the need for multiple applications.
Enhanced Collaboration: Enables real-time teamwork through shared workspaces, task assignments, and integrated communication features, fostering transparency and efficiency.
Customizable Organization: Offers flexible database creation and templates for managing projects, tracking progress, and organizing information in a way that aligns with specific needs and workflows.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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Steep Learning Curve: New users often find it challenging to learn Notion's extensive features and customization options, requiring significant time investment to become proficient.
Cluttered Interface: Some users find Notion's interface overwhelming, especially with complex pages and nested documents, making navigation difficult.
Limited Offline Access: Notion's reliance on internet connectivity hinders users who require constant offline access, as offline capabilities are limited.
Performance Issues: Notion can become slow and sluggish when handling large datasets, impacting productivity for users dealing with substantial amounts of information.
Limited Mobile App Functionality: Notion's mobile app lacks the robustness of its desktop counterpart, with some features unavailable, limiting its usability for mobile-dependent users.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Is Notion really worth a notion, or is it just another fleeting productivity fad? User reviews from the past year reveal a mixed bag. While Notion is lauded for its comprehensive features, encompassing note-taking, project management, and knowledge management, its steep learning curve can be a dealbreaker for some. Users often compare it to a Swiss Army knife – versatile but cumbersome. For instance, while its customization options are praised, the interface can feel cluttered, especially on mobile devices. This complexity makes it more suitable for tech-savvy individuals or teams who can fully utilize its advanced features. Compared to specialized tools like Trello for visual task management or Asana for robust project management, Notion's all-in-one approach can be both a blessing and a curse. While it offers a centralized workspace, it may lack the depth of features that dedicated tools provide. This makes Notion ideal for content creators, solopreneurs, and those seeking a flexible workspace. However, users who prioritize simplicity and ease of use might find it overwhelming and may be better served by more streamlined alternatives.

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