Confluence vs Microsoft 365 Enterprise

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Our analysts compared Confluence vs Microsoft 365 Enterprise based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Confluence Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Microsoft 365 Enterprise is a comprehensive suite designed to enhance productivity through a range of integrated applications and services. It includes tools for email, document creation, collaboration, and data analysis, making it ideal for large organizations and enterprises across various industries such as finance, healthcare, and education. The platform's standout features include advanced security measures, cloud storage, and seamless integration with other enterprise systems, which collectively streamline workflows and improve efficiency.

Users particularly appreciate the robust collaboration tools, such as real-time co-authoring and video conferencing, which facilitate effective teamwork regardless of geographical location. Additionally, the suite's AI-driven insights and automation capabilities help optimize routine tasks, allowing employees to focus on more strategic activities. Pricing for Microsoft 365 Enterprise varies based on the specific plan and number of users, typically structured as a subscription model with monthly or annual payments. For precise pricing tailored to individual needs, contacting SelectHub for a quote is recommended.

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$4.89/User, Monthly
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$10/User, Monthly
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Enhanced Collaboration: Microsoft 365 Enterprise integrates tools like Teams and SharePoint, enabling seamless communication and file sharing across departments.
  • Advanced Security: With features like Advanced Threat Protection and Data Loss Prevention, your organization can safeguard sensitive information against cyber threats.
  • Scalability: Easily scale your subscription to match your business growth, adding or removing users and services as needed without significant downtime.
  • Cost Efficiency: By consolidating multiple services into one subscription, Microsoft 365 Enterprise helps reduce overall IT costs and simplifies budgeting.
  • Remote Work Enablement: Access to cloud-based applications and storage ensures employees can work effectively from anywhere, enhancing flexibility and productivity.
  • Regular Updates: Benefit from continuous updates and new features without the need for manual installations, keeping your software current and secure.
  • Data Analytics: Utilize tools like Power BI to gain insights from your data, helping to drive informed decision-making and strategic planning.
  • Compliance Management: Built-in compliance solutions help your organization meet industry standards and regulatory requirements, reducing the risk of non-compliance penalties.
  • Integration with Existing Systems: Microsoft 365 Enterprise seamlessly integrates with other Microsoft products and third-party applications, enhancing overall workflow efficiency.
  • Employee Training and Support: Access to extensive training resources and 24/7 support ensures your team can effectively use the tools and resolve issues quickly.
  • Customizable Solutions: Tailor the suite to meet specific business needs with customizable applications and services, ensuring a perfect fit for your organization.
  • Improved Project Management: Tools like Planner and Project streamline task assignments, deadlines, and progress tracking, enhancing project efficiency and accountability.
  • Unified Communication: Consolidate email, chat, and video conferencing into a single platform, reducing the complexity of managing multiple communication channels.
  • Enhanced Mobility: Mobile apps for key services allow employees to stay productive on the go, ensuring business continuity and responsiveness.
  • Resource Optimization: Optimize IT resources with centralized management and automated processes, freeing up time for strategic initiatives.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • Advanced Security: Comprehensive security measures including threat protection, information protection, and identity management.
  • Collaboration Tools: Integrated applications like Microsoft Teams, SharePoint, and OneDrive for seamless teamwork and file sharing.
  • AI and Machine Learning: Intelligent tools such as Microsoft Graph and Cortana to enhance productivity and provide insights.
  • Cloud-Based Services: Access to cloud storage and applications, ensuring data is available anytime, anywhere.
  • Compliance Solutions: Built-in compliance tools to help meet regulatory requirements and manage data governance.
  • Office Suite Integration: Full access to Office applications like Word, Excel, and PowerPoint with regular updates.
  • Device Management: Tools like Intune for managing and securing devices across the organization.
  • Analytics and Reporting: Power BI integration for advanced data analytics and business intelligence reporting.
  • Scalability: Flexible plans and services that can scale with the growth of your organization.
  • 24/7 Support: Round-the-clock technical support to assist with any issues or queries.
  • Customizable Workflows: Power Automate for creating automated workflows to streamline business processes.
  • Communication Tools: Outlook and Exchange for professional email and calendar management.
  • Mobile Accessibility: Mobile apps for accessing Microsoft 365 services on the go.
  • Integration with Third-Party Apps: Compatibility with a wide range of third-party applications to enhance functionality.
  • Regular Updates: Continuous updates and new features to keep the software current and secure.
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Product Ranking

#37

among all
Collaboration Software

#79

among all
Collaboration Software

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User Sentiment Summary

Great User Sentiment 4871 reviews
Excellent User Sentiment 21727 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

92%
of users recommend this product

Microsoft 365 Enterprise has a 'excellent' User Satisfaction Rating of 92% when considering 21727 user reviews from 3 recognized software review sites.

n/a
4.6 (5713)
4.1 (3769)
4.6 (13719)
4.4 (1102)
4.6 (2295)

Awards

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Microsoft 365 Enterprise stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Seamless Workflow: Microsoft 365's suite of applications, including Word, Excel, and PowerPoint, work together seamlessly, eliminating the need to switch between different programs and improving efficiency.
Enhanced Collaboration: Tools like Microsoft Teams and SharePoint facilitate real-time document sharing and communication, fostering a more collaborative and productive work environment.
Robust Security: Microsoft 365 prioritizes data security with features like continuous updates and advanced threat protection, providing peace of mind for businesses handling sensitive information.
Accessible Anytime, Anywhere: The platform's user-friendly interface works seamlessly across multiple devices, allowing employees to access their work and collaborate from any location with an internet connection.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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Cost: The pricing structure for Microsoft 365 Enterprise can be difficult to understand and potentially expensive, especially for larger companies or those requiring advanced features.
Application Changes: Microsoft occasionally discontinues or phases out applications within the suite, which can be disruptive for businesses that rely on those specific tools.
Learning Curve: New users may find it takes time to master the full functionality of Microsoft 365 Enterprise due to its extensive features and capabilities.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Is Microsoft 365 Enterprise the key to unlocking peak productivity for your business? User reviews from the last year reveal a mixed bag, highlighting both the strengths and areas for improvement in this productivity powerhouse. Microsoft 365 Enterprise continues to impress with its comprehensive suite of applications, including stalwarts like Word, Excel, and PowerPoint, which remain industry standards. Users consistently praise the robust functionality of these applications, particularly their offline capabilities, which outshine competitors like Google Workspace. The seamless integration between these applications and the collaboration features offered by Microsoft Teams and SharePoint is another major plus, fostering a smooth and efficient workflow. However, this robust feature set can also be a double-edged sword. Some users find the sheer number of features overwhelming, particularly those accustomed to simpler alternatives. The learning curve for advanced features can be steep, requiring additional time and resources for training. Furthermore, the pricing structure, while offering scalability for different business sizes, is often criticized for its complexity. Overall, Microsoft 365 Enterprise is best suited for medium to large enterprises that require a comprehensive suite of productivity and collaboration tools, prioritize robust security features, and have the resources to navigate its complexities. Smaller businesses or those seeking a simpler, more budget-friendly solution might find better alternatives elsewhere.

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