Confluence vs Microsoft 365 Copilot

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Our analysts compared Confluence vs Microsoft 365 Copilot based on data from our 400+ point analysis of Collaboration Software, user reviews and our own crowdsourced data from our free software selection platform.

Confluence Software Tool
Microsoft 365 Copilot Software Tool

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
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Microsoft 365 Copilot is an advanced productivity tool designed to streamline and enhance various business tasks. It integrates seamlessly with Microsoft 365 applications, leveraging AI to assist users in drafting emails, creating documents, analyzing data, and managing schedules. This software is particularly suited for professionals in industries such as finance, healthcare, education, and corporate sectors, where efficiency and accuracy are paramount.

One of the standout benefits of Microsoft 365 Copilot is its ability to automate repetitive tasks, thereby freeing up time for more strategic activities. Its powerful features include real-time collaboration, intelligent data insights, and personalized task recommendations. Users have praised its intuitive interface and the significant boost in productivity it provides compared to similar products.

Pricing for Microsoft 365 Copilot can vary based on the specific needs and scale of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.

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$4.89/User, Monthly
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$30/User, Monthly
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Product Assistance

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Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
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  • Enhanced Productivity: Automates routine tasks, allowing employees to focus on high-value activities.
  • Seamless Integration: Works within familiar Microsoft 365 apps like Word, Excel, and Outlook, reducing the learning curve.
  • Data-Driven Insights: Analyzes data to provide actionable insights, helping teams make informed decisions quickly.
  • Improved Collaboration: Facilitates real-time collaboration by integrating with Microsoft Teams, ensuring everyone stays on the same page.
  • Time Management: Schedules meetings, sets reminders, and prioritizes tasks, helping users manage their time more effectively.
  • Enhanced Creativity: Generates content suggestions and design ideas, sparking creativity and innovation in projects.
  • Streamlined Communication: Summarizes emails and documents, making it easier to digest information and respond promptly.
  • Security and Compliance: Ensures data protection and compliance with industry standards, giving peace of mind to businesses.
  • Cost Efficiency: Reduces the need for multiple software solutions, consolidating tools and lowering overall costs.
  • Personalized Experience: Adapts to individual work styles and preferences, providing a tailored user experience.
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  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
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  • AI-Powered Assistance: Integrates advanced AI to help users draft emails, create documents, and generate reports with contextual suggestions.
  • Natural Language Processing: Allows users to interact with the software using everyday language, making it easier to execute complex commands without needing to know specific syntax.
  • Data Analysis: Automatically analyzes data in Excel, providing insights, trends, and visualizations to help users make informed decisions quickly.
  • Content Generation: Assists in creating content for presentations, documents, and emails by suggesting relevant text, images, and layouts based on the context.
  • Task Automation: Streamlines repetitive tasks by automating workflows across different Microsoft 365 applications, saving time and reducing errors.
  • Meeting Summaries: Generates concise summaries of meetings, highlighting key points, action items, and decisions, which can be shared with attendees or stored for future reference.
  • Integration with Microsoft Teams: Enhances collaboration by providing real-time suggestions and insights during team chats and meetings, improving productivity and communication.
  • Security and Compliance: Ensures that all AI-driven activities adhere to organizational security policies and compliance requirements, safeguarding sensitive information.
  • Personalized Learning: Adapts to individual user preferences and work habits, offering tailored recommendations and tips to improve efficiency and effectiveness.
  • Document Formatting: Automatically formats documents according to predefined styles and templates, ensuring consistency and professionalism across all communications.
  • Language Translation: Provides real-time translation capabilities within documents and emails, facilitating communication across different languages and regions.
  • Enhanced Search: Utilizes AI to deliver more accurate and relevant search results within the Microsoft 365 ecosystem, helping users find information quickly.
  • Collaboration Tools: Offers features like co-authoring, version control, and shared workspaces to enhance teamwork and streamline project management.
  • Contextual Insights: Delivers actionable insights based on the context of the user's work, such as suggesting relevant files, contacts, or calendar events.
  • Voice Commands: Supports voice input for executing commands, drafting content, and navigating through applications, providing a hands-free experience.
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Product Ranking

#37

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#55

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Collaboration Software

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User Sentiment Summary

Great User Sentiment 4871 reviews
Great User Sentiment 432 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

86%
of users recommend this product

Microsoft 365 Copilot has a 'great' User Satisfaction Rating of 86% when considering 432 user reviews from 1 recognized software review sites.

4.1 (3769)
n/a
4.4 (1102)
4.3 (432)

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
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Content Creation: Microsoft 365 Copilot excels in generating text, extracting insights from data, and creating presentations, making it a powerful tool for content-heavy tasks.
Improved Efficiency: By automating repetitive tasks like summarizing meetings and drafting emails, Copilot frees up time for more strategic work, leading to increased productivity.
Seamless Integration: Copilot integrates smoothly with the Microsoft 365 suite, providing a familiar and user-friendly experience that enhances existing workflows.
Data Analysis: Copilot assists in analyzing and visualizing data in Excel, although its capabilities in this area are considered to be less developed than in other applications.
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Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
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High Cost: At $30 per user per month, the price can be prohibitive, especially for large teams or companies with tight budgets.
Limited Excel Integration: While Copilot shines in other Microsoft 365 apps, its functionality within Excel is currently less developed, making it less useful for spreadsheet-heavy tasks.
Uncertain ROI: Although Copilot offers productivity benefits, some users find the gains don't justify the substantial cost, particularly for those who don't frequently use its key features.
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Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

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Is Microsoft 365 Copilot the right stuff for boosting productivity? User reviews from the last year suggest it could be a high-flyer, but with a few caveats. Microsoft 365 Copilot has garnered largely positive feedback for its ability to streamline workflows and automate tasks across various Microsoft 365 applications. Users particularly praise its integration with Word and PowerPoint, where it excels at generating content, summarizing documents, and creating presentations. Imagine having an assistant who can whip up a compelling presentation from scratch or condense a lengthy report into a digestible summary – that's Copilot in a nutshell. However, it's not all smooth sailing. Some users find Copilot's capabilities in Excel somewhat limited compared to its prowess in other applications. Additionally, the cost, at $30 per user per month, has given some potential adopters pause. This pricing structure, while potentially justifiable for larger enterprises, might make smaller businesses think twice before jumping on board. What sets Copilot apart is its seamless integration with the familiar Microsoft 365 ecosystem. Unlike standalone AI tools that require users to toggle between different platforms, Copilot functions within the applications users already rely on daily. This deep integration makes it incredibly user-friendly and reduces the learning curve significantly. This makes it particularly well-suited for businesses already heavily reliant on the Microsoft 365 suite, offering a natural extension of their existing workflows. However, businesses hesitant to invest heavily in software or those seeking specialized AI solutions for tasks beyond the scope of Microsoft 365 might find it less appealing.

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