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Epicor ECM vs Box

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Our analysts compared Epicor ECM vs Box based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Epicor ECM Software Tool
SelectHub Award Winner
Box Software Tool
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Product Basics

Analyst Rating

83 Detailed Analysis

User Sentiment

we're gathering data
( Reviews)

Analyst Rating

77 Detailed Analysis

User Sentiment

Great User Sentiment (8677 Reviews)
Epicor ECM is a comprehensive enterprise content management (ECM) solution designed to streamline document management, collaboration, and business processes. It provides a centralized platform for storing, organizing, and accessing critical business information, enabling organizations to improve efficiency, reduce costs, and enhance compliance. Epicor ECM is particularly suited for businesses seeking to digitize their operations, automate workflows, and improve collaboration across teams.

Key benefits of Epicor ECM include its user-friendly interface, robust search capabilities, and seamless integration with other Epicor solutions. It offers a range of popular features such as document versioning, workflow automation, and mobile access, empowering users to manage content effectively from any device.

Compared to similar ECM products, Epicor ECM stands out for its ease of use, scalability, and industry-specific functionality. It is priced competitively, with flexible licensing options based on the number of users and the level of functionality required. Epicor ECM is a valuable investment for organizations looking to optimize their content management and collaboration processes.

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Box is a cloud-based tool for storing and sharing content for enterprise collaboration. It facilitates the online management of files, documents, presentations and videos anywhere and integrates seamlessly with virtually all open APIs, Microsoft Office 365, Salesforce and Adobe. Also, this enables editing, reviewing and sharing digital assets and assigning tasks to others. Team members can create workflows in minutes to speed up standard business processes without IT assistance. A centralized console grants a consolidated view of all shared content and accounts. In addition to granular access permissions, it ensures data integrity through watermarking and classification. It’s HIPAA, FINRA and FedRAMP certified.
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$5/User, Monthly
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Small
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Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Collaboration: Foster seamless teamwork with centralized document storage, version control, and real-time editing capabilities, enabling efficient project execution.
  • Streamlined Document Management: Organize and retrieve documents effortlessly with intuitive search functionality, customizable metadata, and automated workflows, reducing time spent on document retrieval.
  • Improved Compliance: Ensure adherence to industry regulations and internal policies with robust security measures, audit trails, and automated retention schedules, mitigating compliance risks.
  • Increased Productivity: Empower employees with self-service access to documents, eliminating the need for manual searches and reducing time spent on administrative tasks, boosting overall productivity.
  • Reduced Costs: Eliminate the need for physical storage, reduce paper usage, and streamline processes, resulting in significant cost savings over time.
  • Enhanced Security: Protect sensitive information with advanced encryption, role-based access controls, and disaster recovery capabilities, ensuring data integrity and confidentiality.
  • Improved Decision-Making: Access real-time insights into document usage and collaboration patterns, enabling informed decision-making and process optimization.
  • Scalability and Flexibility: Adapt to changing business needs with a scalable solution that can accommodate growing document volumes and integrate with other enterprise systems seamlessly.
  • Mobile Accessibility: Empower employees to access and manage documents from anywhere, anytime, on any device, ensuring uninterrupted productivity and collaboration.
  • Enhanced Customer Service: Provide exceptional customer service with quick and easy access to relevant documents, improving response times and customer satisfaction.
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  • Safeguard Content: Protect files using cloud-native security. Employ watermarking, classification and granular access controls. 
  • Saves Time: Automate reviews and approvals. Cut down on time wastage and fasten simple processes. Shorten review cycles. 
  • Better Project Management: Store all files in a centralized folder and access them. Collaborate with team members in real-time. Search files easily and receive updates on project timelines and notes. 
  • Accessibility: Access files from any location. Use different devices to view files, such as laptops, computers, tablets and mobile phones. 
  • Work Together: Collaborate on documents, leave comments on presentations and create team to-do lists and more in one workspace. Generate tasks and assignments, allowing team members to know what to do and when. Enable quick and easy updates with group chats. 
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  • AP Automation:  
    • ERP Integration: Access all AP (accounts payable) content. Connect with the accounting or ERP systems to ensure appropriate fields and content are automatically filled. Integrate with Microsoft Dynamics, Sage, Oracle, SAP and Infor. 
    • Invoice Processing: Enable automatic invoice matching to expedite the accounts payable process. 
    • Enforce Compliance: Follow document control and retention policies. Enable accurate reporting. Track every interaction with content via an audit trail. 
  • Package Works: Support case management of various processes by creating document packages that are complete, correct and delivered on the assigned time. 
  • HR Automation: Manage employee records in compliance with privacy regulations and country-specific information. Integrate with HRIS (human resources information system) and automate human resources processes. 
  • Intelligent Data Capture: Automate data entry and eliminate the need for time-consuming and laborious manual processes. Capture, classify, organize, validate, verify and submit data. 
  • Electronic Forms: Maintain data consistency and eliminate the need for paper forms. Customize digital forms by using the drag and drop option. 
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  • Protection: Safeguard files and documents by classifying them based on PII and custom terms determined by admin policy. Configure access policies to secure data and prevent data leaks. 
  • Relay: Work efficiently by creating an automated workflow process delivering documents from one step to the next. Simplify reviews, approvals, onboarding and offboarding processes by sending reminders and monitoring the progress of files. 
  • Signatures: Use secure, compliant and legally binding e-signs for critical business documents. 
  • Notes: Take notes for meetings, brainstorm sessions, to-do lists, planning and more from any device, instantly available on the web, mobile or desktop. Make use of annotations, comments, image embedding and version history. 
  • Drive: House all files in one place in the cloud, saving precious hard drive space. Access, edit and share documents on any desktop, with data saved automatically to the cloud. 
  • AI Solutions: Make sense of hard-to-read data points with AI technology that groups most important information in an easy-to-understand manner. 
  • Consulting: Allow the consultant team to help with user implementation strategies, software integration and the creation of customized training and solutions. 
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Product Ranking

#196

among all
CMS Software

#244

among all
CMS Software

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Analyst Rating Summary

83
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Content Capture
Reports and Analytics
Platform Capabilities
Document Management
Integrations and Extensibility
Document Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epicor ECM
Box
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 50 60 67 100 92 83 70 95 100 8 70 67 78 85 75 78 84 70 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

63%
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User Sentiment Summary

we're gathering data
Great User Sentiment 8677 reviews
we're gathering data
85%
of users recommend this product

Box has a 'great' User Satisfaction Rating of 85% when considering 8677 user reviews from 5 recognized software review sites.

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4.6 (14)
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4.2 (4492)
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4.3 (3793)
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4.2 (142)
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4.7 (236)

Awards

SelectHub research analysts have evaluated Epicor ECM and concluded it earns best-in-class honors for Content Capture and Reports and Analytics.

Content Capture Award
Reports and Analytics Award

No awards.

Synopsis of User Ratings and Reviews

Intuitive Interface: Epicor ECM's user-friendly interface makes it easy for users to navigate and find the information they need quickly, reducing training time and improving productivity.
Robust Search Capabilities: The advanced search functionality allows users to locate specific documents or data with ease, even within large document repositories, saving time and effort.
Seamless Integration: Epicor ECM seamlessly integrates with other Epicor applications, such as ERP and CRM, providing a centralized platform for managing all business-critical information and streamlining workflows.
Enhanced Collaboration: Epicor ECM facilitates collaboration by allowing multiple users to access, edit, and share documents simultaneously, improving teamwork and project efficiency.
Improved Compliance: Epicor ECM helps organizations meet regulatory compliance requirements by providing secure document storage, version control, and audit trails, ensuring the integrity and accessibility of critical information.
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Storage: The solution provides a massive, secure cloud storage that can expand at a minimal cost, according to 89% of users.
Sharing: According to 93% of users who reviewed this functionality, it’s easy and secure to share files.
Accessibility: About 90% of users who mentioned this feature said it’s easy to access files, documents and other information from any remote location.
Integration: According to 95% of users who reviewed this, the solution seamlessly integrates with third-party business applications.
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Clunky Interface: Users complain about an outdated and unintuitive interface that hinders productivity and requires extensive training.
Limited Customization: Epicor ECM reportedly offers limited customization options, making it challenging to tailor the system to specific business needs.
Integration Challenges: Users encounter difficulties integrating Epicor ECM with other business applications, leading to data silos and inefficiencies.
Slow Performance: Some users experience performance issues, particularly when dealing with large volumes of documents or complex workflows.
Lack of Mobile Support: Epicor ECM's mobile capabilities are reportedly limited, hindering remote access and collaboration.
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Dashboard: The software’s dashboard is confusing and the layout needs improvement, according to 100% of users.
Offline Functionality: According to 80% of users who reviewed this, the offline capability of the software is minimal.
Pricing: About 56% of users who mentioned this said the solution isn’t very affordable.
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Epicor ECM is a robust ECM solution that has received positive feedback from users in the past year. Users appreciate its user-friendly interface, which makes it easy to navigate and use. Additionally, Epicor ECM offers a wide range of features, including document management, workflow automation, and collaboration tools. These features help users to improve their productivity and efficiency. When compared to similar products, Epicor ECM stands out due to its strong integration with other Epicor products. This integration allows users to seamlessly share data and processes between different applications, which can save time and improve accuracy. Additionally, Epicor ECM offers a high level of security, which is important for businesses that need to protect sensitive data. Overall, Epicor ECM is a well-rounded ECM solution that is suitable for businesses of all sizes. Its user-friendly interface, wide range of features, and strong integration with other Epicor products make it a valuable asset for any business.

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Box is an easy-to-use platform that offers file storage, SSL encryption and admin controls. It enables secure synchronization of files and facilitates team collaboration. Users who have tried this product said the dashboard isn’t handy. Clients often struggle with the pricing. Most users appreciate the integration and file-sharing functionalities. The accessibility feature is also helpful. In short, small and medium-sized businesses, developers and consumers who want a platform focusing on collaboration, security and simplified workflow should try this solution.

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Screenshots

Top Alternatives in CMS Software

Alfresco
Box
Confluence
DocuShare
DocuWare
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Laserfiche
M-Files
Nuxeo
OmniDocs
OnBase
OpenText ECM
Oracle WebCenter Content
Revver

Related Categories

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Content Collaboration Software
Digital Asset Management Software
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Head-to-Head Comparison

Epicor ECM VS Alfresco
Epicor ECM VS Box
Epicor ECM VS Confluence
Epicor ECM VS DocuShare
Epicor ECM VS DocuWare
Epicor ECM VS Egnyte
Epicor ECM VS Laserfiche
Epicor ECM VS M-Files
Epicor ECM VS Nuxeo
Epicor ECM VS OmniDocs

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