DocuWare vs DocuShare

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Our analysts compared DocuWare vs DocuShare based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DocuWare is a document management platform that helps companies optimize paper-based and digital assets into a unified information resource. It eliminates time spent manually filing paper documents and reduces expenditures on unnecessary staff. It offers simple integration and supports information distribution decision-making. It also provides electronic forms, intelligent indexing, task management and document importing.
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DocuShare, a CMS software by Xerox Corporation, empowers organizations to manage, store, and share documents securely. It's ideal for businesses seeking a robust solution for document collaboration, version control, and compliance. DocuShare offers benefits such as enhanced document security, streamlined workflows, and improved productivity. Its popular features include document annotation, e-signatures, and mobile access. Compared to similar products, DocuShare stands out with its user-friendly interface, customizable workflows, and integration with other business applications. Pricing varies based on the number of users and the level of support required.
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$300 Monthly
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$2,000 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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Knowledge Base
24/7 Live Support

Product Insights

  • Strengthen Accessibility: Take advantage of the streamlined interface to simplify content management. Configure the system according to specific organizational requirements. Enable improved automation and networking by integrating with IT infrastructure. 
  • Improve Indexing: Save time spent retrieving files with the intelligent indexing system. Index and store documents automatically and make them available instantly. 
  • Save Paper: Eliminate the need for multiple document copies with centralized storage. Digitize filing and document storage to save money. 
  • Boost Security: Get complete control over who can view, access and modify files. Decrease the chances of losing essential documents by creating several reliable backups. Employ mandates like HIPAA and General Data Protection Regulation (GDPR). 
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  • Enhanced Collaboration: DocuShare fosters seamless teamwork by providing a centralized platform for document sharing, editing, and commenting, eliminating version control issues and promoting real-time collaboration.
  • Improved Productivity: Its intuitive interface and automated workflows streamline document management processes, reducing time spent on manual tasks and allowing users to focus on more strategic initiatives.
  • Increased Security: DocuShare employs robust security measures, including encryption, access controls, and audit trails, to safeguard sensitive information and ensure compliance with industry regulations.
  • Enhanced Accessibility: With its web-based interface and mobile app, DocuShare provides anytime, anywhere access to documents, enabling remote work and collaboration across different devices.
  • Reduced Costs: By eliminating the need for physical storage and manual document handling, DocuShare significantly reduces operational costs associated with document management.
  • Improved Compliance: DocuShare's comprehensive audit trails and compliance features help organizations meet regulatory requirements and demonstrate adherence to industry standards.
  • Enhanced Customer Service: DocuShare's centralized document repository and search functionality empower customer service teams to quickly access and share relevant information, improving response times and customer satisfaction.
  • Increased Innovation: By freeing up time and resources from mundane document management tasks, DocuShare allows organizations to focus on innovation and strategic initiatives that drive business growth.
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  • Intelligent Indexing: Identify valuable document information and convert it into usable data. Process documents that can’t be standardized. Avoid laborious tasks and save time. 
  • Workflow Manager: Design automation workflows using an intuitive interface. Customize processes at any point to optimize information flow. Clear all pending tasks shown in automatically updated lists. Set deadlines for assignments and make escalation decisions. Assign available employees in a team to complete pending tasks. 
  • Task Management: Streamline and manage routine tasks without losing track of assignments. Automatically update lists and display required documents instantly. Set up reminders and send emails when documents meet required criteria. 
  • Document Importing: Enable automatic and reliable file indexing before storage. Post and archive e-invoices, ensuring cost reduction and eliminating the need for manual data transfer. Automatically import PDFs of invoices, reports and memos. Use a network scanner to forward documents to team members. 
  • Electronic Signatures: Integrate external signature providers into work processes and send document signature reminders. Employ reliable security requirements. Store files that require signatures in a centralized location for easy access. 
  • Electronic Forms: Create web-based forms using calendar inputs, dropdowns, text fields and checkboxes. Optimize and secure forms for mobile devices and share URLs. Set up user-friendly documents without programming. 
  • Email Integration: Store messages from email accounts automatically. Save essential emails and access all files related to one project. Keep mailboxes tidy by deleting messages once they are stored. Archive emails and make information from them available to colleagues. 
  • Index Data Export: Capture necessary data automatically for indexing to retrieve documents. Import information into the ERP or accounting system. Generate comprehensive posting records. Start and schedule exports with a single click. 
  • Data Synchronization: Exchange data with ERP, HRM and CRM systems. Make use of single-entry figures and statistics across multiple systems. Index large chunks of data instantly to maintain consistency. 
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  • Process Automation: Set up notifications for events like changing file ownership, editing documents, modifying file permissions, and adding or removing content. Use content rules to automatically tweak document properties. 
  • Capture: Transform scanned images into PDF files, text files or Microsoft Office documents using OCR (optical character recognition) for faster retrieval. Use intelligent data extraction to analyze paper and digital files and forms. 
  • ConnectKey: Scan critical files into the document and content management system for review, approval and secure storage. Customize every user’s personal view of scan buttons based on login credentials to safeguard business information. Set up different scan buttons for each department, ensuring scanned documents reach the appropriate location. 
  • Desktop App: Easily drag and drop files and folders. Open and save documents directly from any Windows application. Locate content using the Windows search option. Set property values and document check-ins and checkouts. Upload new versions of files. 
  • Mobile Apps: Capture, retrieve, manage and distribute content from any mobile device. Use the mobile-friendly interface and access information on the app for iOS and Android. 
  • Application Integration: Access securely managed content, images and files from third-party applications, including CRM and ERP. Enable digital signing to make the process more convenient. 
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Product Ranking

#45

among all
CMS Software

#94

among all
CMS Software

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Analyst Rating Summary

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83
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Content Capture
Integrations and Extensibility
Mobile Capabilities
Document Management
Platform Capabilities
Content Capture
Document Management
Integrations and Extensibility
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DocuWare
DocuShare
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 48 80 83 100 85 67 93 77 60 50 70 83 89 87 83 85 100 60 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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12%

User Sentiment Summary

Excellent User Sentiment 118 reviews
Great User Sentiment 206 reviews
92%
of users recommend this product

DocuWare has a 'excellent' User Satisfaction Rating of 92% when considering 118 user reviews from 2 recognized software review sites.

82%
of users recommend this product

DocuShare has a 'great' User Satisfaction Rating of 82% when considering 206 user reviews from 5 recognized software review sites.

n/a
4.0 (128)
4.58 (58)
4.23 (39)
4.6 (60)
4.3 (36)
n/a
5.0 (1)
n/a
4.5 (2)

Awards

SelectHub research analysts have evaluated DocuWare and concluded it earns best-in-class honors for Content Capture, Mobile Capabilities and Integrations and Extensibility. DocuWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Content Capture Award
Mobile Capabilities Award
Integrations and Extensibility Award

SelectHub research analysts have evaluated DocuShare and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

Easy to Use: Users appreciate the intuitive interface and ease of use, finding it simple to navigate and locate documents without extensive training.
Efficient Document Management: DocuWare streamlines document organization and retrieval, saving time and effort for businesses. Features like automated indexing and full-text search contribute to improved efficiency.
Enhanced Collaboration: The platform facilitates collaboration by providing a centralized repository for documents, enabling teams to work together seamlessly on projects and share information efficiently.
Improved Security and Compliance: DocuWare offers robust security features to protect sensitive information, ensuring compliance with industry regulations and data protection standards. Access controls and audit trails enhance document security and accountability.
Integration Capabilities: The software integrates with various business applications, such as ERP and CRM systems, streamlining workflows and data exchange between different platforms.
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Intuitive Interface: DocuShare's user-friendly interface makes it easy for users to navigate and find the information they need quickly, reducing training time and improving productivity.
Robust Search Capabilities: DocuShare's advanced search functionality allows users to locate specific documents and information within seconds, saving time and effort in retrieving critical data.
Secure Document Management: DocuShare provides robust security features to protect sensitive documents, ensuring compliance with industry regulations and safeguarding confidential information.
Seamless Integration: DocuShare seamlessly integrates with other business applications, such as Microsoft Office and Salesforce, enabling users to access and manage documents from within their preferred platforms.
Collaboration Tools: DocuShare offers collaboration tools that facilitate teamwork and document sharing, allowing multiple users to work on documents simultaneously and track changes.
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Cost: DocuWare's pricing structure can be complex and expensive, especially for organizations with a large number of users or high document volumes. The costs associated with add-on modules, implementation, and ongoing support can quickly add up.
Complexity: The platform's interface and features can have a steep learning curve, requiring significant training and support for users to become proficient. This complexity can lead to frustration and decreased productivity, especially for users who are not tech-savvy.
Integrations: Integrating DocuWare with other business systems can be challenging, requiring custom development or third-party connectors. This can limit the platform's ability to streamline workflows and automate processes.
Customer Support: Some users have reported issues with DocuWare's customer support, citing slow response times and difficulty resolving technical problems. This can be a major concern for organizations that rely on the platform for critical business processes.
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Limited Customization: DocuShare offers limited customization options, making it difficult to tailor the platform to specific business needs.
Complex Interface: Users often find the DocuShare interface cluttered and difficult to navigate, leading to a steep learning curve.
Slow Performance: DocuShare can experience performance issues, especially when handling large files or during peak usage times.
Limited Integration: DocuShare's integration capabilities are limited, making it challenging to connect with other business applications.
Lack of Mobile Support: DocuShare lacks a robust mobile app, limiting accessibility and collaboration on the go.
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DocuWare has been getting a lot of thumbs-ups for its user-friendliness, scalability, and top-notch security features. Users appreciate the wide range of features it offers, from document management and workflow automation to reporting tools. It's like having a Swiss Army knife for your digital documents! However, some users have mentioned that customer support can be a bit of a pain point, and the price tag might be a bit steep for smaller businesses. So, who's the ideal candidate for DocuWare? It's a great fit for medium to large businesses that need a robust and secure way to manage their documents and automate their workflows. If you're looking for a user-friendly solution that can grow with your business, DocuWare is definitely worth checking out. Just be aware of the potential downsides before you commit.

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DocuShare is a popular CMS software that has received mixed reviews from users in the past year. Some users praise its user-friendly interface and robust feature set, while others criticize its lack of customization options and occasional technical glitches. When compared to similar products, DocuShare stands out for its intuitive drag-and-drop functionality, making it easy for users to create and manage content. However, it falls short in terms of design flexibility, as users have limited control over the appearance of their websites. DocuShare's differentiating factor lies in its integration with other Microsoft products, such as SharePoint and Office 365. This seamless integration allows users to easily share and collaborate on documents, making it a valuable tool for businesses that rely heavily on Microsoft's ecosystem. However, this integration can also be a drawback for users who prefer a more vendor-neutral solution. Overall, DocuShare is best suited for small to medium-sized businesses that prioritize ease of use and integration with Microsoft products. Its user-friendly interface and robust feature set make it a solid choice for businesses looking for a reliable CMS solution. However, businesses that require a high degree of customization or prefer a more vendor-neutral platform may want to consider alternative options.

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