Confluence vs DocuShare

Last Updated:

Our analysts compared Confluence vs DocuShare based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Confluence is a shared workspace that helps businesses prepare, organize, collaborate and review project documents. Organizations can access information, resources and collaborate on marketing campaigns and product launches through its open modules. It can be deployed on-premise and hosted on the cloud.

It offers a centralized repository to access content according to project requirements. Employees can publish and access company data in a central location. Administrators can restrict access to confidential information and allow collaboration within closed groups. It lets employees prepare research reports, meeting notes and product requirements and managers edit and share feedback in documents. Businesses can delegate tasks to every employee and monitor changes.
read more...
DocuShare, a CMS software by Xerox Corporation, empowers organizations to manage, store, and share documents securely. It's ideal for businesses seeking a robust solution for document collaboration, version control, and compliance. DocuShare offers benefits such as enhanced document security, streamlined workflows, and improved productivity. Its popular features include document annotation, e-signatures, and mobile access. Compared to similar products, DocuShare stands out with its user-friendly interface, customizable workflows, and integration with other business applications. Pricing varies based on the number of users and the level of support required.
read more...
$4.89/User, Monthly
Get a free price quote
Tailored to your specific needs
$2,000 Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Intuitive Structure: Organize everything in pages and spaces. Edit, create and discuss work in pages. Store team, individual employee and project pages in different spaces. 
  • Knowledge Base: Find and organize pages according to labels, advanced search and intuitive page hierarchy. Choose from over 75 customizable templates for different teams, including strategy, reports and planning. Integrate with Jira for development work or plans to update project roadmaps dynamically. 
  • Edit and Review Documents: Edit documents with the team in real time while publishing updates that highlight modifications. Add likes, comments and visual elements like GIFs, emojis and images. Take control of work progress by alerting team members when they are tagged or assigned tasks. 
  • Information Sharing: Provide staff open access to information while protecting sensitive content with permission restrictions. Stay updated with work in progress, recently accessed spaces and popular feeds and activity on personal homepages. Include everyone by sharing the latest news and announcements to ensure transparency.  
  • Integrations: Seamlessly integrate across the Atlassian suite to complete workflows and work from anywhere. Deliver projects faster by connecting project documentation with Jira. Use the Jira service desk to provide smart recommendations and resources. Organize and segment project tasks and subtasks by integrating with Trello. 
  • Quicker Work Completion: Prepare file lists, meeting notes, product requirements, project requirements and more faster with a rich content editor. Co-edit documents, research reports and other content with a track changes option for reviews. 
read more...
  • Enhanced Collaboration: DocuShare fosters seamless teamwork by providing a centralized platform for document sharing, editing, and commenting, eliminating version control issues and promoting real-time collaboration.
  • Improved Productivity: Its intuitive interface and automated workflows streamline document management processes, reducing time spent on manual tasks and allowing users to focus on more strategic initiatives.
  • Increased Security: DocuShare employs robust security measures, including encryption, access controls, and audit trails, to safeguard sensitive information and ensure compliance with industry regulations.
  • Enhanced Accessibility: With its web-based interface and mobile app, DocuShare provides anytime, anywhere access to documents, enabling remote work and collaboration across different devices.
  • Reduced Costs: By eliminating the need for physical storage and manual document handling, DocuShare significantly reduces operational costs associated with document management.
  • Improved Compliance: DocuShare's comprehensive audit trails and compliance features help organizations meet regulatory requirements and demonstrate adherence to industry standards.
  • Enhanced Customer Service: DocuShare's centralized document repository and search functionality empower customer service teams to quickly access and share relevant information, improving response times and customer satisfaction.
  • Increased Innovation: By freeing up time and resources from mundane document management tasks, DocuShare allows organizations to focus on innovation and strategic initiatives that drive business growth.
read more...
  • Mobile Apps: Stay connected with teams and get updates on ongoing projects on-the-go using native mobile apps. Use any internet-connected device to keep in touch with important updates and work progress. 
  • Collaboration: Manage information access using permission settings at a granular level and let staff contribute to the knowledge base. Use version tracking to track individual contributions and get notified when updates are made. Keep an accurate and comprehensive knowledge base by maintaining an efficient feedback loop for collaborators. Use employee feedback, threads and comments into collective knowledge for better decision-making. 
  • Project Management: Store all tasks in a centralized space that is accessible to everyone. Organize all information scattered across emails, messages and apps in one single place that provides crucial project information like meeting notes, files, policies, people and more. Users can discuss, create and organize tasks with coworkers and teammates. Create product requirements and knowledge base and let every team member contribute through feedback or inline comments. 
  • Business Analytics: Track the most liked, viewed or accessed online pages via plugins or APIs to understand how an organization consumes knowledge. Get analytics-driven insights for smart decision making and transform business practices. 
  • Scalability: Access enterprise-grade solutions to scale across the entire organization and grow with business needs. Get enhanced security and administration with automated user provisioning and two-step verification enforced by SAML SSO. Protect data using Privacy Shield and GDPR compliant encryption in transit. Get unlimited storage, advanced admin controls, premium support and 99% uptime. 
  • Customizations: Use hundreds of applications in the Atlassian Marketplace to customize as per organization’s requirements. Access apps to personalize themes, diagrams, organization charts and workflows. 
read more...
  • Process Automation: Set up notifications for events like changing file ownership, editing documents, modifying file permissions, and adding or removing content. Use content rules to automatically tweak document properties. 
  • Capture: Transform scanned images into PDF files, text files or Microsoft Office documents using OCR (optical character recognition) for faster retrieval. Use intelligent data extraction to analyze paper and digital files and forms. 
  • ConnectKey: Scan critical files into the document and content management system for review, approval and secure storage. Customize every user’s personal view of scan buttons based on login credentials to safeguard business information. Set up different scan buttons for each department, ensuring scanned documents reach the appropriate location. 
  • Desktop App: Easily drag and drop files and folders. Open and save documents directly from any Windows application. Locate content using the Windows search option. Set property values and document check-ins and checkouts. Upload new versions of files. 
  • Mobile Apps: Capture, retrieve, manage and distribute content from any mobile device. Use the mobile-friendly interface and access information on the app for iOS and Android. 
  • Application Integration: Access securely managed content, images and files from third-party applications, including CRM and ERP. Enable digital signing to make the process more convenient. 
read more...

Product Ranking

#6

among all
CMS Software

#94

among all
CMS Software

Find out who the leaders are

Analyst Rating Summary

72
84
17
50
90
70
50
83
Show More Show More
Collaboration
Integrations and Extensibility
Platform Capabilities
Content Capture
Document Management
Integrations and Extensibility
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Confluence
DocuShare
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 17 90 50 59 84 58 79 76 62 50 70 83 89 87 83 85 100 60 0 25 50 75 100
17%
0%
83%
50%
0%
50%
80%
0%
20%
60%
0%
40%
50%
0%
50%
83%
0%
17%
33%
0%
67%
89%
0%
11%
71%
7%
22%
86%
0%
14%
17%
0%
83%
83%
0%
17%
71%
14%
15%
86%
0%
14%
40%
50%
10%
100%
0%
0%
40%
20%
40%
60%
0%
40%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
0%
25%
88%
0%
12%

User Sentiment Summary

Great User Sentiment 4871 reviews
Great User Sentiment 206 reviews
83%
of users recommend this product

Confluence has a 'great' User Satisfaction Rating of 83% when considering 4871 user reviews from 2 recognized software review sites.

82%
of users recommend this product

DocuShare has a 'great' User Satisfaction Rating of 82% when considering 206 user reviews from 5 recognized software review sites.

n/a
4.0 (128)
n/a
4.23 (39)
4.1 (3769)
4.3 (36)
4.4 (1102)
5.0 (1)
n/a
4.5 (2)

Awards

SelectHub research analysts have evaluated Confluence and concluded it earns best-in-class honors for Collaboration.

Collaboration Award

SelectHub research analysts have evaluated DocuShare and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

Synopsis of User Ratings and Reviews

Centralized Knowledge Base: Information is easily searchable and accessible in one location, reducing time spent looking for project details and documents.
Collaboration Features: Real-time editing and commenting on project plans and documents promotes teamwork and keeps everyone on the same page.
Customization: The platform can be tailored to specific project needs and workflows, ensuring it's a good fit for various teams and projects.
Integrations: Confluence integrates with other popular project management tools, creating a seamless workflow and reducing the need to switch between multiple applications.
Show more
Intuitive Interface: DocuShare's user-friendly interface makes it easy for users to navigate and find the information they need quickly, reducing training time and improving productivity.
Robust Search Capabilities: DocuShare's advanced search functionality allows users to locate specific documents and information within seconds, saving time and effort in retrieving critical data.
Secure Document Management: DocuShare provides robust security features to protect sensitive documents, ensuring compliance with industry regulations and safeguarding confidential information.
Seamless Integration: DocuShare seamlessly integrates with other business applications, such as Microsoft Office and Salesforce, enabling users to access and manage documents from within their preferred platforms.
Collaboration Tools: DocuShare offers collaboration tools that facilitate teamwork and document sharing, allowing multiple users to work on documents simultaneously and track changes.
Show more
Clunky Interface: The user interface can feel outdated and cumbersome, making navigation and content creation less intuitive than in other platforms with more modern designs.
Limited Project Management: Confluence lacks native features for robust project management, such as Gantt charts or Kanban boards, often requiring integrations or workarounds to achieve essential project tracking functionalities.
Search Challenges: Finding specific content within Confluence can be difficult due to limitations in the search functionality, especially in instances with a large volume of documents or an inconsistent organizational structure.
Formatting Complexities: Achieving desired formatting can be a frustrating experience, often involving trial and error or the need to delve into wiki markup language, which presents a steeper learning curve for users accustomed to more user-friendly editors.
Show more
Limited Customization: DocuShare offers limited customization options, making it difficult to tailor the platform to specific business needs.
Complex Interface: Users often find the DocuShare interface cluttered and difficult to navigate, leading to a steep learning curve.
Slow Performance: DocuShare can experience performance issues, especially when handling large files or during peak usage times.
Limited Integration: DocuShare's integration capabilities are limited, making it challenging to connect with other business applications.
Lack of Mobile Support: DocuShare lacks a robust mobile app, limiting accessibility and collaboration on the go.
Show more

Confluence, a collaboration and knowledge base software by Atlassian, has garnered a mixed bag of user reviews over the past year. While many appreciate its user-friendly interface and robust features for document creation, version control, and task management, others point out its limitations. Some users find the pricing structure to be a bit steep, especially for smaller teams or organizations. Additionally, while Confluence integrates well with other Atlassian products like Jira, it may lack seamless integration with certain third-party systems, which can be a dealbreaker for some. Performance issues, particularly with larger instances or complex workflows, have also been reported. Despite these drawbacks, Confluence shines in its ability to centralize information and foster collaboration. Its wiki-style platform allows teams to easily create, share, and organize documents, meeting notes, and project plans, making it a valuable tool for knowledge management and project transparency. The ability to track changes, comment on pages, and mention teammates ensures everyone stays on the same page, literally and figuratively. Confluence is best suited for teams and organizations that prioritize collaboration and knowledge sharing. Its flexibility and scalability make it a good fit for a wide range of industries and team sizes, from software development to marketing to HR. However, teams with tight budgets or those heavily reliant on integrations with non-Atlassian tools may want to explore alternative solutions. Ultimately, the decision of whether or not Confluence is the right fit depends on the specific needs and priorities of each team.

Show more

DocuShare is a popular CMS software that has received mixed reviews from users in the past year. Some users praise its user-friendly interface and robust feature set, while others criticize its lack of customization options and occasional technical glitches. When compared to similar products, DocuShare stands out for its intuitive drag-and-drop functionality, making it easy for users to create and manage content. However, it falls short in terms of design flexibility, as users have limited control over the appearance of their websites. DocuShare's differentiating factor lies in its integration with other Microsoft products, such as SharePoint and Office 365. This seamless integration allows users to easily share and collaborate on documents, making it a valuable tool for businesses that rely heavily on Microsoft's ecosystem. However, this integration can also be a drawback for users who prefer a more vendor-neutral solution. Overall, DocuShare is best suited for small to medium-sized businesses that prioritize ease of use and integration with Microsoft products. Its user-friendly interface and robust feature set make it a solid choice for businesses looking for a reliable CMS solution. However, businesses that require a high degree of customization or prefer a more vendor-neutral platform may want to consider alternative options.

Show more

Screenshots

Top Alternatives in CMS Software


Alfresco

Box

DocuShare

DocuWare

Egnyte

Epicor ECM

Laserfiche

M-Files

Nuxeo

OmniDocs

OnBase

OpenText ECM

Oracle WebCenter Content

Revver

Related Categories

Head-to-Head Comparison

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings