IBM Maximo vs. SAP: Which Software Is the Winner?

23 comments
May 31, 2024

As a branch of computerized maintenance management systems (CMMS), EAM software offers buyers management capabilities to maintain physical assets. It allows you to plan, optimize, execute and track crucial maintenance operations. Many EAM software offer great features, making it difficult for users to choose between them. In this article, we’ll compare two popular EAM systems — SAP and Maximo by IBM.

While our research finds IBM to have the edge over SAP, keep reading to learn how these two fare against each other in terms of individual features.

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IBM Maximo and SAP EAM Comparison Guide

What This Article Covers

Features Comparison

IBM Maximo Asset Management is a comprehensive core module that supports regular asset monitoring throughout your enterprise. It allows you to classify items/assets using conditional expressions in the asset template and define sequences, class, identity and other features. The solution also helps you manage material allocation through preventive maintenance triggers and track status updates on inventory, work orders and more.

IBM Maximo vs SAP EAM Features Comparison Table

SAP EAM has a robust materials management module consisting of enterprise structure definition and assignments, purchasing, valuation, and account assignment. The solution helps enhance the visibility of materials across plants and enables part reservations for needed materials. It also lets you classify inventory with SAP standard descriptions for serial numbers, tagging and more.

While we know IBM Maximo has proved its mettle against SAP EAM, let’s compare SAP vs. Maximo features in detail to understand their strengths and weaknesses better.

Asset Life Cycle Management

IBM Maximo Asset Management provides 360-degree asset life cycle management. It provides a centralized information system to track asset movements, failures and performance across your enterprise. This feature allows you to develop preventive maintenance programs, increase asset uptime and reduce unplanned maintenance.

This asset management solution also helps optimize maintenance across types of vehicle assets, including cars, trucks and buses. The solution provides critical insights into important vehicle data such as:

  • Maintenance schedules
  • Driver logs
  • Fuel management
  • Vehicle status
  • Meter history
  • Warrant recovery

It helps users optimize vehicle life through preventive maintenance.

SAP EAM provides powerful asset life cycle management with a broad spectrum of features for business processes. The solution provides a holistic view of performance, risk and costs throughout the asset life cycle with information related to the usage of assets, accounting costs, warranties and other processes. It helps increase asset ROI and enables informed purchase decisions.

This includes robust support for vehicle maintenance through alignment with the HPC America fleet management template. The solution supports fleet and individual vehicle maintenance by assigning VMRS codes and has features such as history, reference products, vehicle attachments and warranties on a single dashboard. It also allows you to manage fuel consumption and schedule preventive maintenance.

Winner: Both EAM platforms offer excellent asset management functionality and tie for this feature.

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Work Orders

IBM Maximo is a cloud-based system that combines asset and maintenance management in one mobile-ready platform. You can manage and monitor all work orders and transaction life cycles.

IBM’s asset management system Maximo provides robust work order functionality. The solution allows you to create, modify, print and track work orders and build hierarchies. The solution also automates work order requests through resource planning and material availability.

It also allows you to schedule preventive maintenance for asset groups across locations, manage inspections through the intuitive Maximo user interface and manage push notifications anywhere.

IBM Work Order Management

IBM Maximo’s work order management feature lets users track the scheduled and performed work orders of their assets. Source

You can apply customer agreements and price schedules directly to the work orders associated with them. They can view cost and price information, including referenced pricing agreement, included pricing and minimum pricing, in the view costs and prices window.

You can view a list of all open or billed order batches for a work order in the view customer billing history window. The Maximo EAM allows you to review details about the bill batch, customer agreement, copy status, prices and costs.

SAP Enterprise Asset Management works with assets throughout their entire life cycle. At the start, you can quickly enter assets into the program database and track all asset performance in real time. For maintenance, you can set up preventive maintenance schedules to keep assets in top shape before they become suspect to damage.

SAP EAM provides excellent work order management module. The solution allows work order creation and helps users view and allocate resources filtered by equipment availability.

The solution integrates with SAP HANA in-memory technology to analyze various asset data using machine learning algorithms. Then it issues preventive maintenance triggers through notifications and alerts before a part fails. This helps you create inspection lists and prevent unplanned downtime.

Winner: SAP offers superior work order functionality as it not only allows for work order management features but automates and assists in their completion wherever possible.

Inventory Management

IBM Maximo is a modular approach to enterprise asset management that centralizes predictive maintenance and reliability processes. By consolidating data from different sources, you can gain real-time visibility into the health of your assets.

IBM Maximo Asset Management provides master vendor information on supply prices, contracts, lead time and more, ensuring inventory availability at multiple locations. It allows you to place blanket orders, provide safety and update re-order stock points. The solution also automates purchase requisitions for required parts of inventory.

IBM Maximo Inventory Management

IBM Maximo’s inventory management feature allows users to maintain physical counts and manage storerooms. Source

SAP utilizes an asset-centric model that gives users and managers easier access to the equipment’s most critical information, leading to better financial and operational decision-making.

SAP EAM provides excellent inventory management functionality through an add-on inventory management module. The solution offers tag-and-capture assets, access to master data, and other real-time integrations. You can leverage features like inventory visualization, stock availability across multiple sites and direct lookup for specific assets.

Winner: Maximo beats SAP in this category with its all-in-one inclusivity and automation features.

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Maintenance Management

IBM Maximo Asset Management allows you to create workflows and manage asset performance throughout their life cycles. It ensures regulatory compliance and lets you create custom report generation templates. The solution helps you schedule maintenance activities and provides reports on shutdowns, outages and turnarounds, improving response times to faults to increase operational efficiency.

SAP EAM provides robust maintenance management functionality. The solution consists of asset management and work order management tools and ensures regulatory compliance. It helps keep assets at their peak performance by implementing timelier maintenance and shorter response times.

SAP Maintenance Management

SAP’s maintenance management module allows users to schedule and track maintenance activities. Source

The solution also allows you to create work-process templates through Work Clearance Management integration and create a fault tree list against a part or equipment in the asset master list.

Winner: These two solutions tie for solid maintenance management features.

Integrations

IBM Maximo empowers business operators by fully integrating with IoT and the Watson IoT platform. This means that the solution can capture data from key sources like people, sensors and devices for comprehensive real-time visibility into users’ performances and health.

IBM Maximo Asset Management can support APIs and provide Maximo Mobile Asset Manager for mobile integration. Maximo lets you create and modify workflows using the Maximo Workflow Designer application and enables notifications required at different levels.

With real-time analytics tools that tap into the Internet of Things (IoT), SAP EAM allows you to improve the health of your assets, increase collaboration and dramatically accelerate performance with integrated enterprise asset management. You can utilize this direct connectivity with the IoT to adopt a usage-based business model and monitor remote assets anywhere.

SAP EAM provides integration with mobile devices for plant maintenance work orders and supports data import and export functionality. The solution lets you create workflow and business automation requests to allow quick insight into work processes and audit trails.

Winner: SAP wins for integration in user reviews and the number of platforms it can integrate with.

Reporting

IBM Maximo Asset Management provides useful reporting and BI features. The solution offers reporting and auditing capabilities for over 150 types of reports, allowing you to visualize and analyze a vast amount of data, take preventive actions and track changes to asset attributes.

The solution enables KPI creation within the KPI template and manager application. It also enables you to color-code and highlight KPIs for additional data analysis. Maximo also provides reporting tools to track asset faults based on predefined failure metrics.

With SAP, you can generate trend analysis and fault tree analysis reports. It provides statistical tools for asset modeling, data discovery, asset scoring and visualization. SAP allows you to create and download activity reports for an asset’s service and maintenance history and enables the creation of solid KPI metrics.

Winner: Both systems have functional business analytics reporting capabilities.

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Preventive Maintenance

IBM Maximo has a robust preventive maintenance application that allows you to plan and schedule maintenance for work assets and locations. You can create templates, assign job plans to PM templates, specify a schedule for an asset or location, and select a time to generate work orders from templates chosen automatically.

It also allows you to access real-time condition data using the IBM Maximo Asset Health Insight Solution and create preventive maintenance hierarchies to schedule multiple or group work orders.

SAP EAM offers preventive maintenance with the integration of the Asset Central Foundation. It enables you to create maintenance strategies, maintain task lists and operations, and check equipment reliability.

SAP Preventive Maintenance

SAP EAM helps track all preventive maintenance activities.

This module reduces asset breakdown and machine downtime by suggesting maintenance recommendations based on reliability-centered maintenance and Failure Mode and Effects Analysis (FMEA) assessments.

It also provides SAP Predictive Maintenance and Services, including algorithms, machine learning functions and abstract layers. It helps with anomaly detection, distance-based failure analysis, remaining useful life prediction and failure prediction.

Winner: SAP EAM offers superior functionality with reliability-centered maintenance and FMEA functions and predictive maintenance services, like machine learning.

Predictive Maintenance

IBM Maximo enables you to manage future asset failure and identify failure factors impacting your organization. It collects data from IoT sensors and EAM and ERP systems and uses Watson Machine Learning to look for patterns in the environment, usage and other asset data.

It then correlates this data with any potential issues responsible for future failures. It also includes predictive model templates and a library of analytics APIs to customize model templates and associated visualizations.

SAP EAM has two different modules, SAP Predictive Maintenance and Service and SAP Predictive Engineering Insight.

Predictive Maintenance and Service uses sensor data to plan maintenance schedules and predict equipment malfunction. You can view current asset health and analyze big data to predict future needs. It offers a central control center to manage asset data collected via sensors, machines and third-party systems. It includes machine learning that helps take preventive actions using statistical methods.

SAP HANA produces analytics through big data computing. You can analyze trends, calculate performance against KPIs, and track consumption profiles.

SAP Predictive Maintenance

SAP EAM helps track all preventive maintenance activities. Source

SAP Predictive Engineering Insights allows you to access real-time asset performance data in operation, reduce operational costs and predict future failures using historical failures and machine learning algorithms. It includes vibration analysis capabilities and the SAP Leonardo Digital Innovation PDMS system.

Winner: SAP beats IBM Maximo in this section, as SAP offers two different modules of predictive maintenance that help predict future failures and improve the production of highly critical assets.

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Environment, Health and Safety Management

IBM Maximo has excellent environmental, health and safety management features. It offers regulatory compliance, asset specification and failure codes, action tracking, and survey and audit preparation and analysis. You can specify required certifications for assets and personnel, investigate the root cause of failures, define lockout and tag operations, and create ticket templates.

It includes bypass management, incident management, production run reporting, matrix-based prioritization of work, planning and operator logs. It enables integration with MIMOSA OSA-EAI V3.2.1-based systems.

Maximo HSE Risk Assessment

Maximo’s HSE includes self-service functionality to address health and safety concerns in a facility. Source

SAP Environment, Health and Safety Management app helps you reduce risk exposure in the field. It uses a standardized process to track and investigate incidents, manage chemicals, air and water emissions, monitor hygiene, track employee health, and calculate emissions. You can use EHS risk assessment to conduct real-time analysis, detect deviations, assign legal requirements, and integrate risk-based occupational safety and health processes with a central HR database.

Winner: IBM Maximo wins in this section as it offers exceptional features like lockout and tag and ticket template creation.

Mobile Support

IBM Maximo has a suite of Android and iOS applications called Maximo Anywhere made on the IBM MobileFirst Platform framework to help integrate with work management system providers. It connects mobile apps and enterprise systems to offer smooth run time and access the functionality online and offline. You can manage work orders, access data and check availability in the inventory.

You can use Maximo Mobile Inventory to gain remote access to handle inventory management processes. Access receipts of purchase orders and maintain physical counts, return of items, transfers, and storeroom issues.

Maximo Anywhere User Interface

Maintain control of your EAM needs from anywhere using the Maximo Anywhere app. Source

SAP EAM offers SAP Asset Manager, SAP Work Manager and SAP Inventory Management mobile applications on iOS and Android. Applications can be accessed online and offline, except for SAP Inventory Management. SAP Asset Management helps you:

  • Manage data
  • Access visualizations
  • Record work status and progress
  • Report potential issues
  • View history and asset information
  • Generate reports
  • Track labor
  • Search for assets in location maps

SAP’s work manager enables you to access:

  • Asset readings
  • Work data
  • Receipts
  • Equipment taggings
  • Maintenance history
  • Photos
  • Measurements

It also offers augmented reality features to enlist virtual help from experts and a real-time view of situations.

SAP Inventory Management provides tools to track and manage stockrooms, customer orders, inventory levels and the movement of materials. ERP has a few add-on features to record physical inventory counts and manage material receipts and distribution based on purchase orders.

Winner: These two solutions tie for their solid mobile support.

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The Final Verdict

IBM Maximo is a comprehensive management solution, while SAP is more of an analytics software. Maximo has features such as procurement/materials management, work management and contract management, which help you take control of your parts inventory, vendor contracts and work orders.

On the other hand, SAP uses machine learning and various operational analytics to create sophisticated data models on your equipment’s performance data.

Businesses that want to centralize their asset management business processes tend to gravitate towards Maximo, while those who want deep performance analysis prefer SAP. Our research found IBM Maximo had the advantage over SAP.

But ultimately, the verdict on SAP vs. Maximo is specific to your needs and current business processes, so consider using this comparison as a starting point for evaluating EAM vendors. For a more in-depth look, get a free copy of our comparison report.

Which of the two is best for your business and why? Let us know in the comments!

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Kriti AgarwalIBM Maximo vs. SAP: Which Software Is the Winner?

23 comments

Join the conversation
  • Sana Thomas - February 20, 2023 reply

    Hey, it’s quite interesting to get to know a lot about Maximo. We use Snapfix for our facility management work orders, and it really works well for our small teams of 80 employees. and we get the best support from the Snapfix team as well.

  • Savita - June 13, 2022 reply

    Good Article.

  • Anonymous - January 25, 2022 reply

    Maximo and SAP are no different than left and right wing politicians. They are exactly the same but claim to be the answer for all the problems of the other so that users/voters continue to fill their coffers and polarize ourselves into the thinking that they are completely different and the one that we align ourselves with is the best. The only differences are how companies load the data and enable users at different levels to query it…prove me wrong.

  • N - April 18, 2021 reply

    I have had both and seen both progress thru the years. I’m sad to see such a shallow comparison by Bergen and Zachary. One user highlighted the revision you are comparing and that is Key. in a year the features will again improve on both sides and this high level assessment can be totally different. As of the healthcare industry, I was impressed at the flexibility and level of features MAXIMO had from the beginning with MRO systems later moving to IBM. They were the first Part 11 Compliant software and later the first to have a robust Calibrations software integrated. Naturally SAP improved thru the years and we still run both. As far as handhelds, Simulation, planning etc…they both stack up and differ with minor details. If you are buying and implementing a whole system for Production, new products, maintenance etc…SAP can be your best bet but it comes at a very hefty price. If you have already MAXIMO its too disruptive and expensive to change to SAP as we’ve seen transfer of information, processes and training are difficult but NOT as critical as training your workforce. The flaws/failures have outweighed the benefits many times over. If you want to connect MAXIMO to SAP so you can feed financial data that can be done at a very nominal cost. I still prefer state of the art, speed and flexibility that I can achieve without a 3rd party integrator as a huge benefit in MAXIMO because 3rd parties although good will continue to charge you for ANY small programming change many times over and hold you hostage for years to come.

  • Luke Scott - February 26, 2021 reply

    Folks as a 30 year plus user of SAP who recently had to switch to Maximo, there is no comparison. Maximo does not even come close. User level configurability or output screens alone rules Maximo out from contention. The whole basis for the SAP PM module puts control of data in the hands of maintenance user. With minimal training I have had front line maintenance people but at the trade level and the supervision level manipulating data so it is useful to each individual user. Want to talk about basic work order data such as planned cost….good luck with Maximo…..SAP it is as simple as display the field on a list edit screen. Remember when it comes to ERP/EAM software you truly get what you pay for. Buy SAP if you have choice and as an potential employee avoid any company that runs Maximo. Any person that is pushing Maximo is not an end user and is most likely a IBM Maximo consultant

    I see above someone stating that Maximo is a 35 year old product, to which I say yes and it’s basic architecture is 35 years old and hence the problem. It is crude in it’s handling of data integration which hampers even basic data manipulation which is required to allow the advanced functionality required by today’s maintenance organizations

    Zachary Totah

    Zachary Totah - March 18, 2021 reply

    Hi Luke, thanks for sharing your thoughts. We’re in the process of updating this article to more accurately reflect the capabilities of the two products.

    WesW - May 6, 2021 reply

    I have worked with Maximo since the 90’s. I have also had to deal with SAP. I can configure and customize Maximo in a flash, true Agile development. I get on calls with our SAP group and there is myself and my coworker and maybe 10 SAP support people. If we have a requirement to add to our interface with SAP it can take years, if they need something from us, it is completed on our side within a few days, not so for them. I have access to SAP and find it very non-intuitive. No doubt it is a great ERP, hmm how old is SAP? Maximo has evolved over the years constantly improving and always a clear leader in the Gartner group reviews. From DOS, to client server to the web and J2EE. Heck SAP has been trying to keep up with their PM module for years. In addition, I always heard the PM module was the last piece implemented, is this true? Crude integration, examples? When did you have to switch to Maximo? Are you an end user or an IT support person?

    Henk - August 12, 2021 reply

    It is clear you never worked yourself with Maximo or SAP nor had descent communications with your technicians team.
    SAP is just impossible for the guys at the factory floor, it is build for “suites” only.
    E.g. a decent reporting of work done by technician is a quest on its own, and as such not done.
    Graphical planning of shutdowns, unknown in SAP
    So RUN from SAP as far and as fast as you can

  • Pankaj Jain - January 17, 2021 reply

    I see an oversight of Maximo’s functions while comparing with SAP PM. On the scale of ‘Functional Depth’, Maximo’s industry solutions (e.g. Maximo for Oil n Gas, Maximo for Transportation, Maximo for Civil Infrastructure, etc) and many add-ons (e.g. Calibration, Linear asset manager, Scheduler, Health and Safety, etc) are true differentiators against SAP’s basic asset management capabilities. Also on the scale of ‘Ease of Use’, Maximo with its user friendly UIs, with minimal clicks options scores much higher over SAP’s user interfaces. Maximo in it’s new Avatar (MAS) is ready to support IOT, reliability engineering and predictive maintenance use cases which are still far fledged to achieve in SAP PM.

    Rajesh G - January 17, 2021 reply

    great points

  • Pankaj Jain - January 15, 2021 reply

    I see a complete oversight of Maximo’s functions while comparing with SAP PM. While SAP is a great ERP product with wide adoption in market, Asset and Work Management functions are no where closer to what Maximo offers. Some of the key differentiators like ‘Ease of Use’, and ‘Depth of functionality’, which can not be explained in words rather can only be experienced when you go through a live demo of any business process in both these 2 products and compare at your own. Quick easy options with ‘minimal clicks’ puts up Maximo far ahead from business user experience point of view. Maximo features to support rotating assets, deep calibrations functions, health and safety features adhering to ISO standards, Linear Asset Management capabilities with visuals representation, pre-built asset template application, in-build planning, scheduling and dispatch functions make it a complete Enterprise Asset Management product. Also Industry specific flavor of Maximo for Asset Management (e.g for life sciences, transportation, oil n gas, civil infrastructure and many other) makes it fit for respective Industry with minimal changes. These are the key reasons why many of the Asset Intensive organization prefers to go with Maximo for their asset management functions in-spite them having SAP as their preferred ERP solution. While Maximo may be slightly pricey as compare to SAP PM on software cost, the overall TCO (Total Cost of Ownership) would be far better if you consider implementation cost, support cost, upgrade cost, training cost, supporting infrastructure cost, and software validation cost in your comparison from commercial point of view. Maximo Application Suite taking the asset management to a new paradigm and supporting reliability engineering along with predictive maintenance use cases for their customers as ready to use offerings.

    Zachary Totah

    Zachary Totah - February 2, 2021 reply

    Thanks for sharing, Pankaj. We’ll consider these points when we update the article.

  • Ludovic - November 27, 2020 reply

    Thanks for this.
    CMMS expert for Oil & Gas and Pharma with more than 20years experience in both systems.
    First which version and modules you are comparing? And I believe you are missing one important points User Acceptance and here Maximo clearly wins (even compare to Fiori).
    Also the complexity of implementing SAP makes it very difficult to use it to its full capacity. But I should say I prefer the Plan Maintenance approach of SAP in term of scheduling and plan work. But you are not listing in maintenance management the Maximo functionality.
    After all it will depend of the company and it is global approach.
    Also where have you seen that SAP has built in BI?

    Zachary Totah

    Zachary Totah - December 7, 2020 reply

    Hi Ludovic, thanks for sharing your thoughts. We’re in the process of updating this article, so once that’s done let us know if you still have questions.

  • Rama Raju - November 1, 2020 reply

    IBM Maximo is almost 35 year old product with deep maintenance functions and industry specific functionality for various industry verticals like Nuclear, Aviation, Transportation, oil & Gas, Linear Assets. This comparison is not really considered different aspects. Just plain vanila comparisons with real deep dive.

    Zachary Totah

    Zachary Totah - November 17, 2020 reply

    We appreciate the feedback, Rama. We’ll take it into consideration when we update this article.

  • WEB MAN - June 13, 2020 reply

    You are truly biased towards SAP. You have miss represented the Maximo EAM out of the box features verses SAP’s. To get the same features in SAP you have to write customized software and that means funding for your company’s software developers. Maximo is easily configured using thier out of box configuration tools. I that to be true because I had junior college intern with out an experience and has never had any training configure our Maximo application in less than 6 weeks working part time.

    Zachary Totah

    Zachary Totah - July 22, 2020 reply

    Hi, we’re having our researchers look into this, and we’ll update the article accordingly.

    Tejesh - July 28, 2020 reply

    I don’t see any bias here. In fact, the capabilities chosen here are very few. SAP supports the entire lifecycle of assets starting from Innovation, Capex Budgeting to asset retirement. End of the day Maximo is a standalone single point solution. Whereas SAP is a natively integrated solution. We are living in a connected world. Collaboration is the key to this digital age. So Asset collaboration and network, Asset Reliability, 2D/3D Visualization, RBI, Health Prediction, Automated Condition monitoring, Physics-based simulation, SPIR all these capabilities are important for this digital Era. SAP is innovating and delivering value to customers with all these digital technologies. If you are looking for a truly digital age, natively integrated EAM solution just go for SAP.

    Wasim Almuhur - April 7, 2021 reply

    Totally Agree with WEB MAN, the comparison is biased to SAP side.
    MAXIMO is easily configurable, which means you can implement your business rules, without the need to update/modify business objects’ logic, a matter of few clicks.

  • HIPAA Compliance Plan - June 2, 2020 reply

    Hey thanks for posting this useful tips here, I really hope it will be helpful to many. Appreciative content!! This is really informative to understand IBM Maximo vs. SAP. I will share it as much as possible.

  • Sameer Sharma - March 19, 2020 reply

    hi
    Greetings for the hour!!

    We have a small enterprise of health club, gymnasium etc , we want to design a software which contains reporting, profit, loss , balance sheet, employee attendance, leave management , salary management etc. how can we manage this all through SAP Software, What may be the cost and how much it will take to train.

    Bergen Adair - March 20, 2020 reply

    Thanks for reading Sameer! Our community managers can help you get started with SAP (or any other EAM solution) right away! Feel free to give them a call at 855.850.3850 or email them at [email protected]. We’d love to help you out!

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