Home > CMMS Software > WebTMA > WebTMA vs eWorkOrders

WebTMA vs eWorkOrders

Last Updated: November 18th, 2024

Our analysts compared WebTMA vs eWorkOrders based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

WebTMA is a comprehensive software solution designed to streamline maintenance management tasks, particularly as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as healthcare, education, government, and manufacturing, where efficient asset management and maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and asset tracking, which enhance operational efficiency and reduce downtime. Users appreciate its intuitive interface and customizable reporting capabilities, which provide valuable insights into maintenance activities. WebTMA stands out for its scalability and flexibility, accommodating the needs of both small organizations and large enterprises. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, WebTMA is praised for its reliability and effectiveness in optimizing maintenance processes compared to similar products in the market.

eWorkOrders is a cloud-based CMMS (Computerized Maintenance Management System) designed to help organizations manage and optimize their assets, maintenance tasks, and inventory. It's particularly suited for small and medium-sized businesses (SMBs) across various industries like manufacturing, healthcare, property management, and education.

Key benefits include streamlining work order creation and tracking, automating preventive maintenance schedules, improving asset visibility and utilization, and generating reports for data-driven decision making. Popular features encompass mobile app accessibility, customizable dashboards, inventory management tools, and compliance tracking capabilities.

User reviews highlight its ease of use, intuitive interface, and affordability compared to enterprise-grade CMMS solutions. However, some users mention limitations in complex reporting functionalities and integrations with external systems. Pricing typically falls within the $35-$80 per user per month range, with flexible subscription options based on user count and desired features.

Pros

Easy to use interface
Affordable for SMBs
Mobile app accessibility
Decent inventory tools
Suitable for basic needs

Cons

Limited reporting
Few integrations
Not ideal for complex needs
Limited customization
Scalability concerns

Undisclosed

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Tailored to your specific needs

$35/User, Monthly

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Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Enhanced Efficiency: WebTMA streamlines maintenance operations by automating routine tasks, reducing the time spent on manual data entry and allowing staff to focus on more critical activities.
Improved Asset Management: The software provides detailed insights into asset performance and lifecycle, enabling informed decisions about repairs, replacements, and upgrades.
Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, WebTMA helps organizations minimize downtime and reduce repair costs.
Regulatory Compliance: WebTMA assists in maintaining compliance with industry regulations by keeping accurate records of maintenance activities and inspections.
Data-Driven Decision Making: The platform offers comprehensive reporting and analytics tools, allowing managers to make informed decisions based on real-time data.
Scalability: WebTMA can grow with your organization, accommodating increased assets and users without sacrificing performance or functionality.
Enhanced Communication: The software facilitates better communication between maintenance teams and other departments through integrated messaging and notification systems.
Resource Optimization: WebTMA helps allocate resources more effectively by providing insights into labor and material usage, ensuring optimal deployment of personnel and inventory.
Proactive Maintenance: The system supports predictive maintenance strategies by analyzing historical data to forecast potential equipment failures before they occur.
Customizable Workflows: WebTMA allows organizations to tailor workflows to their specific needs, ensuring that processes align with operational goals and industry best practices.
Mobile Accessibility: With mobile access, technicians can update work orders and access asset information on-the-go, increasing productivity and reducing response times.
Enhanced Safety: By ensuring regular maintenance and inspections, WebTMA contributes to a safer working environment, reducing the risk of accidents and equipment malfunctions.
Centralized Information: The platform consolidates all maintenance-related data into a single, accessible location, improving data accuracy and reducing the risk of information silos.
Vendor Management: WebTMA streamlines vendor interactions by tracking service contracts, performance, and costs, ensuring that external services are managed effectively.
Environmental Impact Reduction: By optimizing resource use and extending asset lifecycles, WebTMA supports sustainability initiatives and reduces the environmental footprint of maintenance operations.

Boost Productivity: Boost organizational and labor productivity using work order management. Assign tasks to employees and streamline workflows to improve efficiency.
Data Import: Use import templates to scan, review and organize data to ensure all existing and historical data is imported. Customize fields like work order type, asset categories, vendor information and more.
Improve Safety: Effective maintenance management and timely inspections help create a safe working environment.
Ensure Compliance: Use dashboards and comprehensive reports to track compliance during audits. Automate the processes for tracking standards and updating old codes and assets.
Reduce Asset Downtime: Decrease unexpected downtime with preventive maintenance plans. KPI monitoring helps identify asset issues and the underlying reasons behind them in order to expedite the repair process.
Improve ROA: Maximize ROA by optimizing maintenance, extending asset lifespans and streamlining processes. Reduce maintenance costs by using reports to schedule PM.

Request Management: Track assignments and submissions on work requests to improve customer service and increase response times. Use customizable request forms to collect as many details as needed.
Materials Management: Monitor and manage materials efficiently. Organize and track inventory from quote creation to parts issuing against work or sales orders.
Custodial Management: Simplify custodial operations throughout the organization. Streamline custodial staff activities, workflow processes and cleaning supplies on a single dashboard to monitor costs.
Executive Dashboard: Get real-time access to critical information and make data-driven decisions. View KPIs in various formats such as charts, graphs, tables and digital gauges.
Fleet Management: Track vehicle information, reservations, charges and rentals to maximize the value of fleets and motor pools.
GIS Integration: Get geospatial context for maintenance operations and asset locations by integrating with geographical information systems (GIS). View workloads and location information, including asset and infrastructure history, on a digital map.
Archive and Purge: Group data into smaller batches and control visibility over important information by archiving or purging when necessary. Tag individual records to make them ineligible for archiving.
IT Service Management: Account for assets required for network and IT infrastructure, like computers, switches, routers and software. Review parts costs, work orders and depreciation values for peripheral equipment, computer networks and software.
Report Manager and Report Writer: Generate on-screen reports and print, download or send to Microsoft Excel. Use pre-formatted report templates or modify as per organizational requirements.

Work Order Management: Create, organize, manage, prioritize, track and schedule work orders on a single platform. Access customer information and work history, print a list of all open assignments, view all service requests, share documents and receive automatic email notifications.
Service Request Interface: Allow customers to initiate and monitor requests and store their data without requiring login. Supports automatic request assignment along with updates and feedback through email.
Asset Management:
- Manage maintenance operations, resources and equipment.
- Track asset performance and tasks.
- Access work history and all data associated with assets on a single dashboard.
- Maintain asset documentation, warranty information, schematics and other standard operating procedures.
- Analyze maintenance costs and make decisions for repair or replacement.
- Attach photos to document tools, equipment and facility conditions.
- Use barcode scanners to access asset data.
Preventive Maintenance: Plan and schedule maintenance, keep a record of repairs and manage all PM tasks.
Predictive Maintenance:
- Set parameters to automatically create work orders and send alerts.
- Make predictions on the maintenance or replacement of equipment and exact moment of failure.
- Automatically update readings through IoT sensors.
- Receive reports based on sensor readings, predictive maintenance work orders and asset history.
Mobile Maintenance Management: Scan barcodes to retrieve data and work order history, access work orders, enter condition monitoring reading, log work hours and record completion of work. Also includes work assignments, real-time asset tracking and reports.
Geographic Information System: Uses GIS technology and enhanced interactive image mapping to track and locate assets and work orders. Search for specific assets and access real-time data to view assets on a floor or site map.
Document Management: Create and share documents, storing standard operating procedures, schematics, manuals and more in a single repository.
Spare Parts Inventory: Access and control inventory levels and set up reorder triggers. Provides parts location, parts and costs tracking, vendor shipping time frame, leftover material entry, counting orders scheduling and tool purchase management.
Employee Management and Time Tracking:
- Check labor availability, employee reporting, labor costs on work orders, backlogs and more.
- Track work order time, vacations, sick leave, payroll, breaks and contractor billing information.
- Enter photos of employees.
- Prevent labor overtime, ensure equipment availability and control operating costs.
Materials Management:
- Issue parts to work orders and cross-reference materials to equipment, vehicles and vendors.
- Track materials used in a work order, vendor invoices and spot buys.
- Manage material purchasing, distribution and vendors.
- Create purchase orders for items needed with vendor or customer pricing.
- Create a catalog of commonly used items.
Meter Readings: Track meter reading via API, classify meters by types, conduct batch meter readings, create meter routes, set preventive maintenance triggers and conduct criteria-based searches for meters.
Reporting: Track work orders, expenses, employee performance, work order time and payroll at the month, week or year level.
Dashboards: Shows trends, graphs and maintenance items that require attention. Customizable to view relevant information, monitor tasks and watch KPIs to make data-based decisions.
API: Use to import data, remove difference in standards, eliminate duplicate data, and synchronize past and current data.
Signature Capture: Set up different types of electronic sign-off to ensure verification and grant permission. Use a set format when printing documents.
Single Sign-On: Ensures security, eliminates multiple passwords and improves the customer experience.
Checklist: Use for preventive maintenance tasks to ensure safety and maintenance of equipment. Add notes, images, documents and track trends in any fields.
Tool Management: Manage and track tools, maintain repair data, determine expected lifespan and implement a check-in and checkout process. Keep a count of small tools and add photos for insurance purposes.
Stockroom Inventory Management: Manage and control stockroom levels, and value inventory based on fixed cost and cost average. Logs vendors, products, costs, shipping times and sales contacts.

Product Ranking

#56

among all
CMMS Software

#137

among all
CMMS Software

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Analyst Rating Summary

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User Sentiment Summary

88%

of users recommend this product

WebTMA has a 'great' User Satisfaction Rating of 88% when considering 33 user reviews from 2 recognized software review sites.

98%

of users recommend this product

eWorkOrders has a 'excellent' User Satisfaction Rating of 98% when considering 107 user reviews from 2 recognized software review sites.

4.3 (28)

4.9 (17)

4.8 (5)

4.9 (90)

Awards

Synopsis of User Ratings and Reviews

Ease of Use: WebTMA is recognized for its user-friendly design and intuitive interface, making it easy for both technical and non-technical staff to navigate and utilize its features effectively.

Robust Features: WebTMA offers a comprehensive suite of features, including work order management, preventive maintenance scheduling, asset tracking, and reporting, enabling organizations to effectively manage their maintenance operations.

Excellent Customer Support: Users consistently praise WebTMA's responsive and helpful customer support team, ensuring that any issues or questions are addressed promptly and efficiently.

Cloud-Based Accessibility: As a cloud-based solution, WebTMA provides users with the flexibility to access the system from anywhere with an internet connection, facilitating remote work and on-the-go updates.

User-Friendly Interface: Users often commend eWorkOrders for its intuitive and easy-to-navigate dashboard that simplifies the management of maintenance tasks.

Flexible Asset Management: The system's robust asset tracking capabilities allow for efficient monitoring and maintenance scheduling, highly appreciated by facilities with complex asset inventories.

Customizable Work Orders: Users value the ability to tailor work orders to specific needs, including the addition of detailed instructions and custom fields.

Effective Reporting Tools: Detailed and customizable reports give users insights into maintenance operations, aiding in data-driven decision-making.

Mobile Access: The platform's mobile responsiveness is a boon for on-the-go technicians who need to access and update work orders from any location.

Reliable Customer Support: Feedback from users consistently highlights the prompt and helpful support offered by eWorkOrders' customer service team.

Integrative Capabilities: The ability to integrate with other systems and applications ensures that eWorkOrders adapts well within various IT ecosystems.

Reporting Limitations: Some users have reported that the reporting features in WebTMA could be more robust and user-friendly.

Feature Disparity: There are concerns that new features and updates are often prioritized for SaaS customers, leaving self-hosted users with older versions and limited access to the latest advancements.

Limited Customization: Some users find the options for customization to be somewhat restricted, particularly when trying to tailor the software to fit very specific process flows or industry requirements.

User Interface Complexity: There's a learning curve associated with the UI, which can be seen as cluttered or non-intuitive, leading to a slower adoption rate among less tech-savvy staff.

Reporting Limitations: Reports may have limitations in terms of filtration and display options, causing frustration when trying to extract precise data insights.

Mobile App Gaps: The mobile experience is sometimes reported to be less robust than the desktop version, hindering on-the-go productivity for maintenance teams.

Customer Support Issues: While not widespread, there are anecdotal instances where customer support has not met user expectations in terms of response time or problem-solving efficiency.

Integration Challenges: Integrating eWorkOrders with other systems (ERP, accounting software, etc.) can be challenging, and may require additional support or customization.

Cost Considerations: Small businesses, in particular, sometimes find the cost per user to be on the higher side, especially when scaling up and requiring more licenses.

Is WebTMA the web to your heart when it comes to CMMS software? User reviews from the past year indicate a mixed bag. WebTMA shines with its robust task and preventive maintenance modules, allowing for efficient management of maintenance activities. Users rave about the user-friendly interface and ease of navigation, making it accessible even for beginners. The advanced reporting features and personalized dashboards empower users with valuable insights and data visualization. However, a significant drawback is the slow pace of updates for self-hosted customers, leaving them trailing behind their SaaS counterparts. Some users have also reported inconsistencies with service level agreements, with ticket resolution times ranging from days to months. WebTMA's strength lies in its comprehensive functionality and user-friendliness, making it a suitable option for organizations of all sizes. The software's ability to streamline maintenance tasks, generate insightful reports, and provide a customizable experience has garnered praise from users. For instance, one user highlighted the software's consistency across screens, stating that "once you learn the basic navigation, you can handle virtually anything in the system." However, the slow update cycle for self-hosted deployments and occasional issues with service level agreements are areas that potential users should carefully consider. WebTMA is best suited for organizations that prioritize a user-friendly interface, comprehensive functionality, and robust reporting capabilities. Its strengths in task management, preventive maintenance, and data visualization make it an asset for businesses looking to optimize their maintenance operations. However, organizations that require frequent updates or have strict service level agreements may want to explore alternative options or consider the SaaS version of WebTMA.

EWorkOrders, a cloud-based CMMS, resonates with users for its user-friendly interface, affordability, and focus on core maintenance needs. Compared to competitors, users praise its intuitive mobile app empowering technicians, automated scheduling for preventive maintenance, and decent inventory management tools. However, limited reporting capabilities and integrations raise concerns, especially for complex needs. Many users, particularly from small and medium businesses, highlight the ease of use and affordability compared to feature-rich enterprise CMMS. One user, transitioning from paper-based systems, appreciated the "intuitive interface and mobile app that streamlined workflows and boosted communication." Another user, running a manufacturing facility, valued the "affordable subscription plan and decent inventory management, perfect for our basic maintenance needs." However, users with more complex requirements mention limitations. One user in a large healthcare facility noted, "the reporting features weren't as robust as I needed for in-depth analysis," while another user managing a diverse asset portfolio commented, "integrations with other software were limited, requiring workarounds or additional fees." These limitations can become dealbreakers for users seeking extensive data insights or intricate system connections. Ultimately, eWorkOrders shines for its user-friendliness, affordability, and focus on core CMMS functionalities. But users with advanced needs might require more elaborate reporting, integrations, and scalability offered by competitors. Understanding your specific maintenance requirements and comparing feature sets is crucial before choosing the right CMMS solution.

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FAQ

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