Home > CMMS Software > UpKeep > UpKeep vs Innovapptive

UpKeep vs Innovapptive

Last Updated: November 18th, 2024

Our analysts compared UpKeep vs Innovapptive based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

Innovapptive offers a comprehensive software solution designed to streamline maintenance management tasks, such as those found in CMMS systems. This robust platform is particularly well-suited for industries like manufacturing, oil and gas, and utilities, where efficient asset management is crucial. Users benefit from its intuitive interface and powerful features, including real-time data access, mobile capabilities, and seamless integration with existing systems. These features enhance operational efficiency and reduce downtime, making it a valuable tool for organizations seeking to optimize their maintenance processes. Compared to similar products, Innovapptive is praised for its user-friendly design and adaptability to various business needs. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote. This ensures that pricing aligns with their unique requirements and budget constraints, providing a customized solution for their maintenance management needs.

$45/User, Monthly

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$1,440 Annually, Quote-based

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Product Insights

Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.

Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.

Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.

Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.

Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.

Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.

Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.

Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.

Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.

Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.

Improved Efficiency: Innovapptive streamlines maintenance workflows, reducing time spent on manual data entry and allowing teams to focus on critical tasks.
Enhanced Communication: The platform facilitates real-time updates and collaboration among team members, ensuring everyone is on the same page and reducing miscommunication.
Cost Reduction: By optimizing maintenance schedules and resource allocation, Innovapptive helps organizations minimize downtime and extend the lifespan of equipment, leading to significant cost savings.
Data-Driven Decisions: With comprehensive analytics and reporting tools, users can make informed decisions based on accurate data, improving overall operational performance.
Regulatory Compliance: Innovapptive assists in maintaining compliance with industry regulations by providing detailed audit trails and documentation capabilities.
Scalability: The software is designed to grow with your business, accommodating increasing workloads and expanding operations without compromising performance.
Mobile Accessibility: Innovapptive's mobile capabilities allow field workers to access and update information on-the-go, increasing productivity and reducing delays.
Customizable Workflows: Users can tailor workflows to meet specific organizational needs, ensuring that the software aligns with existing processes and enhances them.
Asset Longevity: By providing predictive maintenance insights, Innovapptive helps extend the life of assets, preventing unexpected failures and costly repairs.
Resource Optimization: The platform enables better allocation of human and material resources, ensuring that the right people and tools are available when needed.
Improved Safety: Innovapptive supports safety protocols by ensuring that maintenance tasks are completed correctly and on time, reducing the risk of accidents.
Integration Capabilities: The software seamlessly integrates with existing enterprise systems, ensuring a smooth flow of information across different platforms.
Reduced Paperwork: By digitizing maintenance records and processes, Innovapptive minimizes the need for physical paperwork, leading to a more sustainable and organized operation.
Real-Time Monitoring: Users can monitor equipment status and performance in real-time, allowing for proactive maintenance and quick response to issues.
Training and Support: Innovapptive offers comprehensive training and support resources, ensuring that users can effectively leverage the software's capabilities.

Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.

Mobile Work Order Management: Allows technicians to access, update, and close work orders directly from their mobile devices, enhancing field efficiency.
Asset Management: Provides comprehensive tracking and management of assets, including lifecycle management and maintenance history.
Inventory Management: Facilitates real-time tracking of spare parts and materials, ensuring optimal stock levels and reducing downtime.
Inspection and Checklist Management: Enables the creation and management of digital checklists for routine inspections, ensuring compliance and safety standards are met.
Integration Capabilities: Seamlessly integrates with existing ERP systems like SAP and Oracle, ensuring data consistency across platforms.
Analytics and Reporting: Offers robust reporting tools and dashboards for data-driven decision-making and performance monitoring.
Offline Functionality: Supports offline data entry and synchronization, allowing work to continue in areas with limited connectivity.
Role-Based Access Control: Ensures secure access to sensitive information by assigning permissions based on user roles.
Workforce Management: Streamlines scheduling and dispatching of field technicians, optimizing resource allocation and reducing response times.
IoT Integration: Connects with IoT devices for real-time monitoring and predictive maintenance, enhancing operational efficiency.
Customizable Workflows: Allows organizations to tailor workflows to meet specific operational needs, improving process alignment.
Safety and Compliance Management: Tracks safety incidents and compliance requirements, helping organizations adhere to industry regulations.
Time and Attendance Tracking: Monitors employee work hours and attendance, integrating seamlessly with payroll systems.
Training and Support: Provides comprehensive training resources and support services to ensure successful implementation and user adoption.
Scalability: Designed to grow with your organization, accommodating increasing data volumes and user numbers without compromising performance.

Product Ranking

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#81

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Analyst Rating Summary

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User Sentiment Summary

91%

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UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

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Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.

Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.

Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.

Real-Time Visibility: Provides real-time insights into asset health and work order progress, enabling data-driven maintenance decisions and improved response times.

Mobile Accessibility: Offers mobile access for technicians to view work orders, update job status, and access asset information directly from the field, enhancing efficiency and productivity.

Reduced Downtime: Enables proactive maintenance scheduling and tracking, minimizing equipment downtime and ensuring smooth operations.

Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.

Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.

Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Steep Learning Curve: Some users have reported that Innovapptive's platform can be complex and requires significant training to use effectively. This can be a barrier for some businesses, especially those with limited IT resources.

Mobile App Functionality: While Innovapptive promotes its mobile capabilities, some users have found the mobile app to be less intuitive and functional than the desktop version, impacting the field technician experience.

Customization Limitations: A few users have expressed frustration with limitations in customizing the software to fit their specific workflows and reporting needs, potentially requiring workarounds for certain tasks.

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Is Innovapptive's software actually innovative, or does it fall flat? While it's challenging to find user reviews specifically focused on Innovapptive's CMMS software, information from alternative sources paints a picture. SelectHub, a software review platform, ranks Innovapptive 82nd out of all CMMS software, which isn't exactly a glowing endorsement. This ranking suggests that users may find Innovapptive's CMMS capabilities lacking compared to more established competitors like Fiix or eMaint. Furthermore, SelectHub highlights that Innovapptive is most suitable for large corporations with over 1001 employees, hinting that its complexity and pricing structure might not be ideal for smaller businesses. While Innovapptive excels in connecting frontline workers with back-office systems like SAP, its core CMMS functionality seems to lag behind. This disparity could leave users feeling underwhelmed, especially if they prioritize robust maintenance management features over seamless integration with existing enterprise systems. In essence, Innovapptive might be a good choice for large enterprises already invested in SAP and looking to enhance their frontline worker connectivity. However, businesses seeking a dedicated and feature-rich CMMS solution might find better options elsewhere.

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FAQ

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What are the top-rated propducts for CMMS Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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