Home > CMMS Software > UpKeep > UpKeep vs Brightly

UpKeep vs Brightly

Last Updated: November 18th, 2024

Our analysts compared UpKeep vs Brightly based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

Brightly offers a comprehensive software solution designed to streamline maintenance management tasks, particularly through its robust Computerized Maintenance Management System (CMMS). This platform is ideal for organizations that require meticulous asset management, such as educational institutions, healthcare facilities, and manufacturing plants. The software excels in automating work orders, scheduling preventive maintenance, and tracking asset lifecycles, which significantly enhances operational efficiency.

Users appreciate the intuitive interface and the ability to generate detailed reports, which aid in data-driven decision-making. The software's mobile accessibility ensures that maintenance teams can update tasks in real-time, fostering better communication and quicker response times. Brightly's pricing is typically subscription-based, with costs varying depending on the number of users and the specific features required, making it a flexible option for both small and large enterprises.

Compared to similar products, Brightly is often praised for its user-friendly design and reliable customer support, which contribute to a smoother implementation process and ongoing user satisfaction.

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Product Insights

Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.

Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.

Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.

Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.

Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.

Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.

Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.

Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.

Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.

Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.

Increased Efficiency: Automate routine maintenance tasks, reducing manual effort and freeing up time for more critical activities.
Cost Savings: Optimize resource allocation and reduce downtime, leading to significant cost reductions in maintenance operations.
Improved Compliance: Ensure adherence to industry regulations and standards by maintaining accurate records and timely inspections.
Enhanced Asset Lifespan: Regular maintenance schedules help extend the life of equipment, delaying the need for costly replacements.
Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions about asset management and maintenance strategies.
Real-Time Monitoring: Track the status of tasks and assets in real-time, allowing for immediate action on critical issues.
Better Team Collaboration: Centralize communication and task assignments, ensuring all team members are on the same page.
Scalability: Easily scale operations as your organization grows, without the need for significant additional resources.
Customizable Workflows: Tailor workflows to match your specific operational needs, enhancing overall productivity.
Reduced Downtime: Proactively address potential issues before they lead to equipment failure, minimizing operational disruptions.
Enhanced Safety: Maintain a safer work environment by ensuring all equipment is properly maintained and functioning correctly.
Resource Optimization: Allocate resources more effectively by understanding usage patterns and maintenance needs.
Historical Data Access: Access detailed maintenance histories to identify trends and improve future planning.
Mobile Accessibility: Manage tasks and access information from anywhere, increasing flexibility and responsiveness.
Vendor Management: Streamline interactions with vendors, ensuring timely procurement and service delivery.

Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.

Work Order Management: Streamlines the creation, assignment, and tracking of work orders to ensure timely completion and accountability.
Asset Management: Provides a comprehensive database to track and manage the lifecycle of assets, from acquisition to disposal.
Preventive Maintenance Scheduling: Automates the scheduling of routine maintenance tasks to prevent equipment failures and extend asset life.
Inventory Management: Monitors stock levels, manages reordering processes, and tracks usage to maintain optimal inventory levels.
Mobile Access: Offers a mobile app that allows technicians to access work orders, update statuses, and log information in real-time from the field.
Reporting and Analytics: Generates detailed reports and dashboards to provide insights into maintenance activities, asset performance, and operational efficiency.
Vendor Management: Facilitates the management of vendor information, contracts, and performance to streamline procurement and service processes.
Integration Capabilities: Supports integration with other enterprise systems such as ERP, accounting, and procurement software to ensure seamless data flow.
Customizable Workflows: Allows users to tailor workflows to match specific organizational processes and requirements.
Compliance Tracking: Helps organizations adhere to regulatory standards by tracking compliance-related activities and documentation.
Budgeting and Cost Tracking: Enables detailed tracking of maintenance costs and budgeting to improve financial planning and control.
Service Request Portal: Provides a user-friendly portal for submitting and tracking service requests, enhancing communication between maintenance teams and requesters.
Condition Monitoring: Integrates with IoT devices and sensors to monitor the condition of critical assets in real-time, enabling predictive maintenance strategies.
GIS Integration: Incorporates Geographic Information System (GIS) data to visualize asset locations and maintenance activities on a map.
Training and Support: Offers comprehensive training resources and customer support to ensure users can effectively utilize the software.

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Analyst Rating Summary

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User Sentiment Summary

91%

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UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

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Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.

Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.

Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.

Simplified Maintenance: Brightly streamlines maintenance tasks, making it easier for teams to manage work orders, track assets, and schedule preventative maintenance.

Improved Asset Oversight: Users praise Brightly for its comprehensive asset management capabilities, enabling them to track asset history, maintenance logs, and performance data, leading to better decision-making and resource allocation.

Data-Driven Insights: Brightly's reporting and analytics features provide users with valuable insights into their maintenance operations, helping them identify trends, optimize maintenance schedules, and reduce downtime.

Excellent Support System: Users consistently highlight Brightly's responsive and knowledgeable customer support team as a major advantage, ensuring they receive timely assistance when needed.

Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.

Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.

Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.

Difficult Setup: Users have reported that the initial setup of Brightly CMMS can be complicated and time-consuming, especially for those unfamiliar with similar systems.

High Cost: Brightly may be considered expensive compared to other CMMS options, potentially making it less accessible for smaller businesses or organizations with limited budgets.

UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

Is Brightly truly a shining star in the world of asset management software? Reviews suggest it generally lives up to its name. Users consistently praise Brightly’s user-friendly interface, finding it refreshingly intuitive compared to some competitors with clunky systems. They also appreciate the software’s robust features, particularly its comprehensive asset tracking, which allows them to meticulously monitor the location and condition of their valuable assets. Another standout feature is the maintenance scheduling, which empowers businesses to proactively manage maintenance tasks and minimize downtime. However, some users find the initial setup somewhat complex, requiring a significant time investment to get everything configured just right. Additionally, the cost can be prohibitive for smaller organizations, potentially pricing them out of the market. Overall, Brightly seems best suited for medium to large organizations with the resources to navigate the initial setup and budget for the software’s cost. Its powerful features, particularly in asset tracking and maintenance scheduling, can significantly benefit those seeking to streamline operations and enhance asset management efficiency. However, smaller organizations on a tight budget might need to explore more cost-effective alternatives, despite Brightly's impressive capabilities.

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Head-to-Head Comparison

UpKeep VS Asset Essentials by Brightly

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FAQ

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What are the top-rated propducts for CMMS Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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