UpKeep vs 86 Repairs

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Our analysts compared UpKeep vs 86 Repairs based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

UpKeep is a cloud-based CMMS (computerized maintenance management system) software designed to streamline various tasks involved in facility and equipment maintenance. It caters to businesses of all sizes, from small startups to large enterprises, particularly those managing multiple locations or equipment types.

It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.

Users can access the software from any device with an internet connection, promoting remote accessibility and team collaboration.

Compared to similar CMMS solutions, the solution is praised for its user-friendly interface, ease of implementation and affordability.

While pricing details may vary depending on specific needs, the system generally falls within a competitive range and offers subscription tiers based on the number of users and desired features.

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86 Repairs is a CMMS software designed for businesses seeking to streamline their maintenance operations. It provides a centralized platform for managing work orders, assets, and inventory, enabling users to track and prioritize maintenance tasks efficiently. Its intuitive interface and user-friendly design make it suitable for businesses of all sizes, particularly those with limited technical expertise.

Key benefits of 86 Repairs include improved maintenance efficiency, reduced downtime, and enhanced asset utilization. Its popular features encompass work order management, preventive maintenance scheduling, asset tracking, and inventory control. User experiences indicate high satisfaction with its ease of use, customizable reporting capabilities, and mobile accessibility.

Pricing for 86 Repairs is based on a per-user subscription model, with plans ranging from basic to enterprise-level options. Its competitive pricing and flexible payment frequency make it a cost-effective solution for businesses seeking to optimize their maintenance operations.

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Product Insights

  • Streamline Work Order Processes: Create, assign and prioritize work orders to address maintenance tasks promptly. Customize workflows to follow standardized work order procedures, minimizing errors and ensuring consistency across teams and locations.
Real-World Example: The system helped a food preservation company create, track and manage work orders digitally, saving valuable time. The company also used filtering capabilities to quickly identify completed, pending and overdue work orders, further enhancing efficiency.
  • Limit Downtime: Schedule and track of preventive maintenance tasks to reduce unexpected equipment failures. Integrate with sensors and IoT devices to monitor equipment conditions in real time to detect anomalies at an early stage.
Real-World Example: The system helped Alto Products implement preventive maintenance for their paper press area, leading to fewer reactive calls and breakdowns.
  • Optimize Inventory Management: Gain real-time visibility into inventory levels, locations and usage to make informed reordering decisions, avoiding stockouts and overstocking.
Real-World Example: The solution enabled Layfield Group's technicians to instantly check the availability and location of replacement parts using their mobile devices, eliminating time-consuming manual searches. This streamlined process allowed them to initiate repairs quickly.
  • Make Data-Driven Decisions: Use custom dashboards to monitor maintenance spending over time and by asset to identify cost-saving opportunities and allocate budgets effectively.
Real-World Example: The system’s analytics module enabled Aesop’s Store Maintenance Coordinator to gain detailed insights into various aspects of maintenance operations, such as work order completion times, costs and categories. This data allowed her to identify trends, assess the effectiveness of maintenance strategies, and justify the need for additional resources.
  • Improve Communication: Enable technicians and managers to communicate with each other on the go via the mobile app. Update work order statuses, request assistance or access relevant information without being tied to a desk.
Real-World Example: The application enabled McDonald’s managers to track repair progress. It also helped technicians communicate updates or request assistance in real time. This streamlined communication loop ensured that everyone was on the same page and could work together to resolve issues quickly.
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  • Streamlined Workflows: 86 Repairs automates maintenance processes, eliminating manual tasks and reducing response times, resulting in improved efficiency and productivity.
  • Enhanced Communication: The centralized platform fosters seamless communication between maintenance teams, technicians, and management, ensuring everyone is on the same page and work orders are completed effectively.
  • Predictive Maintenance: Advanced analytics and machine learning capabilities enable proactive maintenance strategies, predicting potential equipment failures and minimizing downtime, leading to increased equipment uptime and reduced maintenance costs.
  • Improved Asset Management: Comprehensive asset tracking and management capabilities provide a complete view of all assets, allowing for optimal utilization, efficient scheduling, and timely maintenance interventions.
  • Increased Visibility: Real-time dashboards and reporting tools provide instant access to key maintenance metrics, enabling data-driven decision-making and continuous improvement initiatives.
  • Mobile Accessibility: The mobile-friendly interface empowers technicians to access work orders, update statuses, and record maintenance activities on the go, enhancing flexibility and responsiveness.
  • Cost Savings: By optimizing maintenance processes, reducing downtime, and extending asset lifespans, 86 Repairs delivers significant cost savings and improves the overall financial performance of organizations.
  • Improved Compliance: The software ensures compliance with industry regulations and standards, minimizing risks and penalties while promoting a culture of safety and accountability.
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  • Work Order Management: Receive requests directly from clients or create them as needed. Visualize work orders on a calendar for better scheduling and resource allocation. Track work order progress, update statuses and add comments for real-time visibility. Filter and sort work orders by asset, technician, or location or easy organization. Control who can close work orders by setting role-based permissions.
  • Asset Management: Store and manage asset information, including model, serial number, location, purchase date, warranty details and maintenance history. Use barcode or QR code scanning to streamline asset identification and data entry. Track asset performance (uptime and downtime).
  • Parts and Inventory: Track inventory levels, locations and usage in real time. Automatically update counts when parts are used in work orders. Set minimum quantity thresholds for each part and receive alerts when levels are low or reach a reorder point. Create and track purchase orders directly within the system.
  • Preventive Maintenance: Schedule routine maintenance tasks based on time intervals, meter readings or custom triggers. Automatically generate work orders for recurring maintenance tasks, saving time and ensuring consistency. Schedule maintenance based on calendar dates or time intervals. Create standardized checklists for technicians to follow during preventive maintenance inspections.
  • Analytics and Reporting: Create personalized dashboards to track the specific KPIs that matter most to the organization. Access pre-made dashboards to quickly visualize key metrics such as work order completion rates, maintenance costs, technician productivity and inventory levels. Export reports in various formats (PDF, CSV, etc.) for further analysis or sharing.
  • Safety and Compliance: Generate reports to demonstrate compliance with regulatory requirements, such as OSHA or ISO standards. Store and manage safety documents, permits and certifications. Build customizable checklists for safety inspections, audits and other compliance-related tasks.
  • Cost Analysis and Forecasting: Compare depreciation data with downtime data to assess asset life span and determine whether it’s worth repairing, selling or scrapping. Track depreciation and repair cost data to make more accurate cost predictions for purchasing future assets. Track technician hours and break down work time on different tasks to identify problem areas.
  • Integrations: Integrate with 500+ other platforms, including Google Workspace, Slack, QuickBooks Online and Zapier to avoid duplicate data entry. Integrate with Okta, Google or other SAML providers to set up single sign-on to avoid getting distracted by multiple login screens. Access Webhooks and API for real-time data sync.
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  • Centralized Database: Store and manage all asset, maintenance, and work order data in one secure location.
  • Mobile Accessibility: Access 86 Repairs from any mobile device for real-time updates and field work management.
  • Preventive Maintenance Scheduling: Set up automated schedules for preventive maintenance tasks to optimize asset performance and reduce downtime.
  • Work Order Management: Create, track, and manage work orders from start to finish, including assigning technicians, tracking progress, and recording completion details.
  • Asset Management: Track asset information, including location, history, and maintenance schedules, to maximize asset utilization and extend lifespan.
  • Inventory Management: Manage spare parts and inventory levels to ensure availability and minimize downtime.
  • Reporting and Analytics: Generate customizable reports and analytics to gain insights into maintenance performance, identify trends, and improve decision-making.
  • Integrations: Seamlessly integrate 86 Repairs with other software systems, such as ERP, accounting, and asset management solutions.
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Product Ranking

#1

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#62

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 84 100 100 92 90 100 78 78 45 67 83 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2575 reviews
Excellent User Sentiment 6 reviews
91%
of users recommend this product

UpKeep has a 'excellent' User Satisfaction Rating of 91% when considering 2575 user reviews from 5 recognized software review sites.

97%
of users recommend this product

86 Repairs has a 'excellent' User Satisfaction Rating of 97% when considering 6 user reviews from 1 recognized software review sites.

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Awards

SelectHub research analysts have evaluated UpKeep and concluded it earns best-in-class honors for Inventory Management. UpKeep stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Inventory Management Award

86 Repairs stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendliness: Approx. 60% of reviewers appreciate the system’s intuitive interface and ease of use, with multiple mentions of how easy it is to input information, create work orders and navigate the platform.
Improved Communication: 20% of users praised organizational capabilities such as centralized document storage, making it easier to keep track of maintenance records, inventory and other important information.
Robust Preventive Maintenance Capabilities: Approx. 20% of users appreciated robust scheduling and maintenance tracking capabilities.
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Comprehensive Work Order Management: Efficiently track, prioritize, and assign work orders to the right technicians with ease.
Robust Asset Management: Centralize asset information, including history, maintenance schedules, and documentation, for a complete view of your assets.
Mobile Accessibility: Empower technicians with real-time access to work orders, asset data, and reporting capabilities from anywhere.
Customizable Dashboards: Tailor dashboards to meet specific needs, providing real-time insights into key performance indicators and maintenance trends.
Preventive Maintenance Scheduling: Automate and optimize preventive maintenance tasks based on asset-specific schedules, reducing breakdowns and extending asset life.
Seamless Integration: Easily integrate with existing systems, such as ERP and accounting software, for a streamlined maintenance management process.
Enhanced Communication: Facilitate communication between maintenance teams, technicians, and other stakeholders through built-in messaging and collaboration tools.
Improved Compliance: Maintain compliance with industry regulations and standards by tracking maintenance activities, documentation, and certifications.
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Technical Issues and Bugs: 40% of reviewers report encountering technical issues, including scrolling problems, bugs and errors in uploading items.
Delayed Customer Support: Some users express dissatisfaction with customer support, citing slow response times and inadequate solutions to technical problems. One reviewer specifically mentions waiting five weeks for references and receiving limited assistance from support representatives.
Feature Limitations: While the mobile app is generally praised, some users find it requires a constant internet connection, limiting its usefulness in areas with poor connectivity. Other reviewers point out specific limitations, such as difficulties in generating reports, lack of custom security options, and issues with inventory management features.
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Cost: Some users have expressed concerns about the cost of 86 Repairs, particularly when compared to other CMMS software options.
Implementation Time: Some users have reported that implementing 86 Repairs can be time-consuming, especially for larger organizations.
Learning Curve: Some users have found that there is a bit of a learning curve associated with using 86 Repairs, especially for those who are new to CMMS software.
Limited Integrations: 86 Repairs does not integrate with as many third-party software applications as some other CMMS software options.
Limited Reporting Capabilities: Some users have reported that the reporting capabilities of 86 Repairs are not as robust as they would like.
Limited Customization Options: 86 Repairs does not offer as many customization options as some other CMMS software options, which can make it difficult to tailor the software to the specific needs of an organization.
Lack of Mobile App: 86 Repairs does not currently offer a mobile app, which can be a drawback for users who need to access CMMS data while on the go.
Customer Support: Some users have reported that the customer support provided by 86 Repairs is not as responsive as they would like.
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UpKeep is a robust maintenance management solution that addresses key challenges faced by organizations with diverse asset portfolios. The platform's user-friendly interface, combined with features like streamlined work order management and preventive maintenance scheduling, simplifies maintenance operations and boosts team productivity.However, the platform isn't without its shortcomings. Technical glitches, delayed customer support and limitations in mobile functionality have been reported by some users, potentially hindering the overall user experience.Overall, UpKeep seems to offer a promising solution for businesses seeking to enhance their maintenance operations, but potential users should weigh the pros and cons carefully to determine if it's the right fit for their specific needs and priorities.

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Users of 86 Repairs find the software's ease of use and intuitive interface to be major strengths. They also appreciate its ability to track maintenance history, generate reports, and manage inventory. 86 Repairs compares favorably to similar products in terms of its affordability, making it a great option for small businesses and startups. However, some users have reported occasional bugs and glitches, and the software may not be as feature-rich as some of the more expensive options on the market. One differentiating factor of 86 Repairs is its focus on simplicity. The software is designed to be easy to use, even for those with no prior experience with CMMS software. This makes it a great option for businesses that are looking for a straightforward and affordable solution. Additionally, 86 Repairs offers a variety of integrations with other business software, making it easy to connect with other systems and streamline workflows. Overall, 86 Repairs is a great option for small businesses and startups that are looking for an affordable and easy-to-use CMMS software. The software's strengths lie in its simplicity, affordability, and ability to track maintenance history, generate reports, and manage inventory. However, users should be aware of the occasional bugs and glitches, and the software may not be as feature-rich as some of the more expensive options on the market.

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