Tikkit vs GAGEtrak

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Our analysts compared Tikkit vs GAGEtrak based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

GAGEtrak Software Tool

Product Basics

Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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GAGEtrak is a calibration management software that enables organizations to minimize costs, maintain production schedules and comply with quality standards. Organizations can monitor scheduled and unscheduled calibration activities, track gage locations, produce calibration reports and ensure customer approval.

It can be deployed on-premise and on the cloud. The company also offers additional product utilities such as lite reports, a report viewer, an issue and return module, calibration label printers, CalPro database, CyberSensor monitors and validation kits.
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$59 Monthly
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Tailored to your specific needs
$29/Seat, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Industry Standard Compliance: Get customizable data entry and detailed calibration record-keeping under FDA and ISO industry standards. 
  • Data Visibility: Maintain records of calibration schedules, test points and procedures, and gage cloning. Attach a single procedure to multiple gage types, add file attachments and assign authorized persons to access records to ensure accurate data is always available. 
  • Improved Asset Performance: Boost asset performance and enhance productivity by leveraging real-time insights into equipment performance. Plan calibration activities accordingly to ensure smooth functioning. 
  • Precise Calibration: Automate calibration schedules, administrative work and measurements to ensure control over hardware, producing accurate results. 
  • Increasing Plant Efficiency: Automate manual calibration procedures to reduce errors, streamline workflows and increase efficiency. 
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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  • Automatic Email Notifications: Schedule and receive automatic email notifications about calibration status changes, reports, service requests, gage issues, returns and calibration due listings. 
  • Dashboard: Organize and view information in a streamlined format. Administer gage, calibration, part, procedure, staff and supplier records with a centralized dashboard. 
  • Calibration Calendar: Get intuitive access to critical data with a color-coded calibration calendar with drill-down details and record-filtering tools. Schedule additional due dates for gage records like maintenance dates and delivery dates for calibration providers. 
  • Security: Manage access and security levels according to teams, roles and individuals. Store user IDs and passwords securely. 
  • Calibration Management: Calibrate instruments, equipment and devices to ensure proper functioning and accurate measurements. Create custom test point definitions and list out associated gages. Get support for multiple master standards. 
  • Service Requests: Maintain and manage different types of service requests such as corrective action requests, calibration requests, custom requests and repair requests. 
  • Audit Log: Create and maintain updated audit logs of all calibration activities, machines, equipment and requests. 
  • Tool Crib: Log gage issues or returns and gage kits. Restrict issues to authorized persons before corrective actions and repair requests are raised. 
  • Records: Maintain a centralized repository of records like gage entry details, events, calibration test points and schedules, gage cloning, R&R schedules, calibration procedure history, certificates, standards traceability, part details and specifications, suppliers, and staff. 
  • Customizable Reports and Labels: Get accurate reports on gages, calibration performance and master standard traceability. Generate calibration and gage labels from a single platform. 
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Product Ranking

#75

among all
CMMS Software

#95

among all
CMMS Software

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User Sentiment Summary

Excellent User Sentiment 93 reviews
Great User Sentiment 674 reviews
95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

84%
of users recommend this product

GAGEtrak has a 'great' User Satisfaction Rating of 84% when considering 674 user reviews from 2 recognized software review sites.

4.3 (7)
n/a
4.77 (43)
4.21 (337)
4.8 (43)
4.2 (337)

Awards

Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Easy to Use: Users praise GAGEtrak's intuitive interface, finding it easy to navigate and learn, even for team members who aren't tech-savvy.
Great Customer Support: GAGEtrak is known for its responsive and helpful customer support team, which users appreciate when they need assistance.
Improved Asset Tracking: The software enables companies to keep better track of their assets, including location, maintenance history, and repair costs. This leads to more efficient maintenance planning and reduced downtime.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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Limited Customization: Users express frustration over the inflexibility of the software, particularly when it comes to tailoring reports and dashboards to their specific needs.
Cumbersome User Interface: The software's navigation is not intuitive, leading to a steep learning curve and decreased efficiency for users. Many find the interface dated and clunky compared to modern CMMS solutions.
Mobile Accessibility Issues: While GAGEtrak offers a mobile app, users report frequent glitches and limited functionality compared to the desktop version. This hinders their ability to manage work orders and access information effectively in the field.
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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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Is GAGEtrak the gauge by which all other CMMS software is measured? Recent user reviews suggest that GAGEtrak is a powerful tool for organizations looking to streamline their calibration processes. Users praise its user-friendly interface, making it easy to navigate and manage calibration schedules, even for those who aren't tech-savvy. The software's robust reporting capabilities are another highlight, allowing businesses to generate detailed reports on calibration activities, track gage locations, and ensure compliance with quality standards. However, GAGEtrak's focus on calibration management is also its primary drawback. Users note that it lacks the comprehensive asset management features found in more versatile CMMS solutions like Maintenance Care or Asset Essentials by Brightly. For organizations needing to manage a broader range of maintenance tasks beyond calibration, GAGEtrak might not be the best fit. In a nutshell, GAGEtrak is best suited for businesses with a heavy emphasis on calibration management. Its ease of use, affordability, and specialized features make it a valuable asset for organizations looking to optimize their calibration processes and ensure compliance. However, those seeking a more comprehensive CMMS solution with broader asset management capabilities may need to explore alternative options.

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