Tikkit vs Fracttal

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Our analysts compared Tikkit vs Fracttal based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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Fracttal offers a cloud-based CMMS (Computerized Maintenance Management System) designed to streamline maintenance tasks for businesses managing physical assets. It caters well to organizations of various sizes, particularly those seeking a user-friendly interface for work order management, preventive maintenance scheduling, and inventory control.

Fracttal boasts intuitive features that simplify data entry and reporting, allowing users to track equipment health and optimize maintenance schedules. User reviews consistently highlight its ease of use and accessibility, making it a strong choice for teams with limited CMMS experience.

While pricing specifics might require contacting Fracttal directly, it typically follows a subscription model with variable tiers based on the number of assets managed. This pay-as-you-go structure makes it an attractive option for businesses seeking a cost-effective CMMS solution.


  • Pros
  • Easy to Use
  • Mobile Access
  • Good Reporting
  • Affordable
  • Scalable
  • Cons
  • Limited Customization
  • No Offline Mode
  • Fewer Features
  • Basic Inventory
  • Learning Curve
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$59 Monthly
Get a free price quote
Tailored to your specific needs
$51 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
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Android
Chromebook
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Mobile
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Mobile

Product Assistance

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Email
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Knowledge Base
24/7 Live Support
Email
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Product Insights

  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Improved Uptime and Reliability: Fracttal empowers proactive maintenance by enabling technicians to schedule preventive maintenance tasks based on equipment usage or manufacturer recommendations. This reduces the risk of unexpected breakdowns that could disrupt operations and lead to costly downtime. Imagine a factory avoiding a production line shutdown by catching a potential equipment failure through sensor data and scheduling a preventive repair beforehand.
  • Enhanced Team Productivity: Fracttal streamlines communication and workflow for maintenance teams. Work orders are clearly defined and accessible from any mobile device, ensuring technicians have the right information and can complete tasks efficiently. This eliminates the need for paper-based work orders or relying on fragmented communication channels, just like a well-designed project management app keeps everyone on the same page.
  • Data-Driven Decision Making: Fracttal provides insightful reports that translate maintenance activities into actionable data. Users can track equipment performance trends, identify recurring issues, and optimize maintenance strategies. This allows informed decisions about resource allocation and helps prioritize maintenance needs, similar to how a business uses sales data to understand customer behavior and tailor marketing efforts.
  • Reduced Maintenance Costs: By preventing equipment failures and optimizing maintenance schedules, Fracttal helps organizations avoid unnecessary repairs and replacement parts. Additionally, improved operational efficiency can lead to reduced labor costs associated with reactive maintenance tasks. Think of it as a car that receives regular oil changes lasting longer than one that doesn't, leading to overall cost savings.
  • Scalability for Growth: Fracttal's cloud-based architecture allows businesses to easily adapt to changing needs. Subscription plans can be adjusted as the number of assets or users grows, eliminating the upfront investment and ongoing IT maintenance associated with traditional on-premise CMMS solutions. It's like having a utility that scales up or down depending on your needs, so you're not stuck with a system that's too big or too small.
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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  • Asset Management: Store asset history, vendor information, parts and supplies, asset documentation and more. Migrate assets information from CSV or Excel files easily, personalize asset hierarchy and clone records when adding new equipment. Also offers warranty management. 
  • Facility Management:  Store codes, depreciation, parts, documentation and other information for multiple facilities. 
  • Maintenance Calendar: View, group and manage upcoming work and planned maintenance tasks. Prioritize work orders and reduce overbooking or overworking for staff members. 
  • Work Order Management: Manage work orders, drag and drop work orders between stages and close work orders faster using a Kanban layout. Track work orders from initiation to completion and control the entire process. 
  • Mobile App: Raise, assign, complete and close work orders, capture and record meter readings, and log breakdowns on the go. Available on all Android and iOS devices. 
  • Integration: Share labor costs, purchase requests, stock consumption data and real-time asset readings with an ERP system and collect data from other business software. 
  • Reports: Access intuitive reports on maintenance metrics and view graphs on a KPI dashboard. 
  • Planned Maintenance: Plan daily, weekly and monthly maintenance and set up recurring maintenance tasks based on date interval, alarm triggers or meter readings. Automate and standardize maintenance plans and specify procedures and requirements. 
  • Spares Management: Manage multiple inventories and track consumption of parts, stock receipts, pending stock, and minimum and maximum stock levels. Issue purchase orders and manage material requisitions as well. 
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Product Ranking

#75

among all
CMMS Software

#89

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Tikkit
Fracttal
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 100 84 60 98 81 89 83 78 76 58 67 77 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 93 reviews
Excellent User Sentiment 1404 reviews
95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

92%
of users recommend this product

Fracttal has a 'excellent' User Satisfaction Rating of 92% when considering 1404 user reviews from 3 recognized software review sites.

4.3 (7)
4.6 (487)
4.77 (43)
n/a
4.8 (43)
4.6 (880)
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4.5 (37)

Awards

Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Fracttal and concluded it earns best-in-class honors for AI-based Capabilities. Fracttal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
AI-based Capabilities Award

Synopsis of User Ratings and Reviews

Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Easy to Use Interface: Fracttal is praised for its intuitive design, making it simple for users to navigate and find the information they need. This is particularly beneficial for teams with limited CMMS experience or high staff turnover, as minimal training is required for new users to become productive.
Mobile Accessibility: The ability to access work orders, equipment details, and maintenance tasks through a mobile app is a major advantage for technicians working in the field. This real-time access to information allows for faster response times and improved on-site decision-making.
Improved Communication: Fracttal facilitates better communication between maintenance teams by centralizing work order information and fostering collaboration. Technicians can access notes, updates, and maintenance history for each piece of equipment, eliminating confusion and ensuring everyone is on the same page.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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Limited Customization Options: While user-friendly, Fracttal might lack the extensive customization capabilities needed by complex operations. Businesses with highly specific workflows or those requiring in-depth data analysis might find Fracttal too rigid and struggle to adapt it to their unique needs.
Fewer Advanced Features: Fracttal prioritizes ease of use, which can come at the expense of a comprehensive feature set. Users requiring specialized functionalities like advanced inventory management or intricate work order routing might find Fracttal lacking compared to more feature-rich CMMS options.
No Offline Mode: As a cloud-based system, Fracttal requires a constant internet connection for full functionality. This can be a drawback for businesses operating in remote locations with unreliable internet access or those needing technicians to manage work orders offline in the field.
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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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Recent user reviews paint Fracttal as a user-friendly and affordable CMMS that simplifies maintenance tasks, particularly for businesses new to CMMS or those with limited IT resources. Users praise its intuitive interface, making it easy for teams to learn and navigate the software, which can be a major advantage for organizations with high staff turnover. Additionally, the mobile app and centralized work order system are highlighted for improving communication and streamlining workflows for maintenance teams. This can be crucial for businesses that need technicians to access real-time information and updates while working in the field, such as a team managing generators at remote cell phone towers. However, some reviewers mention that Fracttal's focus on ease of use comes at the expense of advanced features and customization options. Businesses with complex workflows or those requiring in-depth data analysis might find Fracttal too restrictive compared to competitors that offer more extensive functionalities. Additionally, the lack of an offline mode can be a concern for operations in areas with unreliable internet access. Imagine a manufacturing plant that loses internet connectivity during critical equipment repairs – a robust CMMS with offline capabilities would be essential to avoid downtime and maintain productivity. In conclusion, Fracttal seems best suited for businesses that prioritize user-friendliness, affordability, and a mobile-first approach to maintenance management. Its intuitive design and core functionalities can be a good fit for organizations starting their CMMS journey or those with relatively straightforward maintenance needs. However, businesses with highly specialized requirements or those operating in remote locations might want to consider feature-rich CMMS options with stronger customization capabilities and offline functionality.

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