Prometheus Group vs Tikkit

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Our analysts compared Prometheus Group vs Tikkit based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Prometheus Group Software Tool

Product Basics

Prometheus Group offers a comprehensive suite of software solutions designed to enhance the efficiency and effectiveness of maintenance operations, particularly in the realm of Computerized Maintenance Management Systems (CMMS). This software is particularly well-suited for large enterprises and organizations across various industries, including manufacturing, utilities, and energy, that require robust maintenance and asset management capabilities. One of the key benefits of Prometheus Group's software is its ability to streamline maintenance workflows, improve asset reliability, and reduce operational costs. Users appreciate features such as predictive maintenance, work order management, and asset tracking, which collectively contribute to a more proactive maintenance strategy. When compared to similar products, Prometheus Group is often praised for its user-friendly interface and the scalability of its solutions, making it a viable option for organizations of different sizes. Pricing considerations for Prometheus Group's software typically involve a subscription model, with costs varying based on the size of the deployment and specific features required, ensuring that organizations can find a pricing plan that matches their needs and budget.
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Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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$100,000 Annually, Quote-Based
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24/7 Live Support

Product Insights

  • Eliminate Information Silos: Mobile access offers integration to EAM tools and keeps data accurate for both off-site and on-site teams. 
  • Consistent User Experience: A user-friendly interface helps multiple-end users complete tasks quickly. 
  • Minimize Travel and Screen Time: Connect to other tools used in the facility to reduce travel time between facilities and sites and promote visibility into entire workflows and processes. 
  • Information Access Across Departments: Cross-functional modules streamline data integration into workflows within the platform while keeping users in role-appropriate solutions. 
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  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Reporting and Analytics: Gain intuitive, role-based and scalable business intelligence across facilities. Create custom reports and calculations to understand the effectiveness of maintenance activities. 
  • Contractor Management: Capture, validate and manage labor costs. Optimize overtime equalization with SAP, Maximo or Oracle integration. 
  • Planning and Scheduling: Access configurable tools to support core functions of maintenance planners and schedulers. 
  • Mobility: Extend system access to field workers. View updates and record data using Windows, iOS and Android mobile devices. 
  • Permitting and Safety: Enable and support processes for electronic work permits and risk assessments. 
  • Master data: Integrate all data from individual management and planning systems. Standardize data without cumbersome data cleansing projects. 
  • Shutdown, Turnaround and Outage: Centralize digital systems to improve communication, manage and organize processes and access departments. Plan multiple phases of a shutdown, turnaround or outage from a single command center. 
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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Product Ranking

#35

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#75

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CMMS Software

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User Sentiment Summary

Great User Sentiment 108 reviews
Excellent User Sentiment 93 reviews
86%
of users recommend this product

Prometheus Group has a 'great' User Satisfaction Rating of 86% when considering 108 user reviews from 4 recognized software review sites.

95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

4.4 (36)
4.3 (7)
4.4 (10)
4.77 (43)
4.4 (10)
4.8 (43)
4.2 (52)
n/a

Awards

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Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Work Order Management: Prometheus simplifies work order creation, assignment, and tracking, ensuring efficient maintenance workflows and improved team collaboration.
Enhanced Asset Visibility: The platform provides a centralized repository for asset information, enabling users to easily access critical data, track asset health, and make informed maintenance decisions.
Preventive Maintenance Planning: Prometheus facilitates proactive maintenance strategies by enabling users to schedule and automate preventive maintenance tasks, reducing equipment downtime and extending asset lifecycles.
Mobile Accessibility: With mobile apps, technicians can access work orders, update job status, and capture data on the go, improving field productivity and communication.
Reporting and Analytics: Prometheus offers robust reporting and analytics tools, providing insights into maintenance performance, asset reliability, and cost trends, empowering data-driven decision-making.
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Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Steep Learning Curve: Users report that Prometheus has a complex interface and workflow, making it difficult to learn and use effectively, especially for those accustomed to simpler CMMS platforms.
Customization Challenges: While Prometheus offers extensive customization options, implementing and managing these customizations can be technically demanding, often requiring specialized IT skills or external consultant support.
Reporting Limitations: Some users find the reporting capabilities in Prometheus to be less intuitive and flexible compared to other CMMS solutions, making it harder to extract specific data insights or generate custom reports without significant effort.
Mobile App Functionality: The mobile app for Prometheus has received feedback for lacking the full functionality and user-friendliness of the desktop version, limiting its effectiveness for technicians and field workers who rely on mobile access.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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Let's steal some fire from the gods of maintenance and delve into the realm of Prometheus Group! Over the past year, user reviews have painted a vivid picture of this CMMS solution, highlighting its strengths, weaknesses, and unique offerings. Prometheus Group shines in its ability to streamline maintenance processes, particularly for organizations with complex asset management needs. Users rave about its robust scheduling and planning tools, which enable efficient allocation of resources and preventive maintenance. The software's mobile accessibility empowers technicians with real-time data and work order management capabilities, boosting productivity and responsiveness. Additionally, Prometheus Group's integration with other enterprise systems, such as ERP and financial software, provides a holistic view of maintenance operations and their impact on the bottom line. However, some users have noted that the software's initial setup and configuration can be intricate, requiring dedicated training and support. The learning curve can be steep for those unfamiliar with CMMS systems, and customization options, while extensive, may demand technical expertise. In the competitive landscape of CMMS solutions, Prometheus Group stands out with its focus on large enterprises and complex assets. Its scalability and comprehensive features cater to industries like oil and gas, manufacturing, and utilities, where asset uptime and reliability are paramount. While other CMMS options may offer simpler interfaces or lower price points, they often lack the depth and breadth of functionality required by these demanding sectors. In conclusion, Prometheus Group emerges as a powerful CMMS solution tailored for organizations with intricate asset management requirements. Its strengths lie in its robust scheduling, planning, and mobile capabilities, while its complexity may pose challenges for smaller businesses or those seeking a more intuitive interface. For industries where asset performance is critical, Prometheus Group offers a comprehensive and scalable solution to keep operations running smoothly.

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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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