OfficeTrax vs eWorkOrders

Last Updated:

Our analysts compared OfficeTrax vs eWorkOrders based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

OfficeTrax Software Tool

Product Basics

OfficeTrax, developed by Core 7 Technologies, is a comprehensive software solution designed to streamline facility management and maintenance tasks through its Computerized Maintenance Management System (CMMS) capabilities. It is particularly well-suited for businesses looking to optimize their maintenance operations, enhance asset management, and improve overall efficiency. The software offers significant benefits including increased operational visibility, reduced downtime, and cost savings on maintenance and repairs. Among its popular features are work order management, preventive maintenance scheduling, and asset tracking, which collectively contribute to a more organized and proactive maintenance strategy. When compared to similar products in the market, users often highlight OfficeTrax's user-friendly interface and customizable features as key differentiators. Pricing considerations for OfficeTrax typically involve a range based on the scale of the operation and specific needs, with payment options that may vary from monthly to annual subscriptions, ensuring flexibility for businesses of different sizes.

read more...

eWorkOrders is a cloud-based CMMS (Computerized Maintenance Management System) designed to help organizations manage and optimize their assets, maintenance tasks, and inventory. It's particularly suited for small and medium-sized businesses (SMBs) across various industries like manufacturing, healthcare, property management, and education.

Key benefits include streamlining work order creation and tracking, automating preventive maintenance schedules, improving asset visibility and utilization, and generating reports for data-driven decision making. Popular features encompass mobile app accessibility, customizable dashboards, inventory management tools, and compliance tracking capabilities.

User reviews highlight its ease of use, intuitive interface, and affordability compared to enterprise-grade CMMS solutions. However, some users mention limitations in complex reporting functionalities and integrations with external systems. Pricing typically falls within the $35-$80 per user per month range, with flexible subscription options based on user count and desired features.


Pros
  • Easy to use interface
  • Affordable for SMBs
  • Mobile app accessibility
  • Decent inventory tools
  • Suitable for basic needs
Cons
  • Limited reporting
  • Few integrations
  • Not ideal for complex needs
  • Limited customization
  • Scalability concerns
read more...
$24 Monthly
Get a free price quote
Tailored to your specific needs
$35/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Reduce Maintenance Expenditure: Schedule maintenance activities and tasks, thereby decreasing the need for unexpected repair and maintenance costs. 
  • Paperless Process: Relieve the burden of paperwork by managing multiple facilities and generating reports online. 
  • Tracking Inventory: Track every piece of inventory to optimize stock levels. Avoid holding excess supplies and reduce storage costs. 
  • Increase Asset Lifespan: Maximize returns, extend lifespans and optimize uptimes on assets with timely maintenance activities. 
  • Preventive Maintenance: Automatically schedule preventive maintenance activities to increase asset life.  
read more...
  • Boost Productivity: Boost organizational and labor productivity using work order management. Assign tasks to employees and streamline workflows to improve efficiency. 
  • Data Import: Use import templates to scan, review and organize data to ensure all existing and historical data is imported. Customize fields like work order type, asset categories, vendor information and more. 
  • Improve Safety: Effective maintenance management and timely inspections help create a safe working environment. 
  • Ensure Compliance: Use dashboards and comprehensive reports to track compliance during audits. Automate the processes for tracking standards and updating old codes and assets. 
  • Reduce Asset Downtime: Decrease unexpected downtime with preventive maintenance plans. KPI monitoring helps identify asset issues and the underlying reasons behind them in order to expedite the repair process. 
  • Improve ROA: Maximize ROA by optimizing maintenance, extending asset lifespans and streamlining processes. Reduce maintenance costs by using reports to schedule PM. 
read more...
  • Reporting and Analytics: Create ad hoc custom reports to turn data into actionable insights. Review analytics on a dashboard for informed decision-making. 
  • Asset Management: Determine whether repairing an asset or replacing it is more cost-effective. View repair histories, warranty details and depreciation forecasts to make asset-related decisions. 
  • Inventory Management: Check inventory levels, submit purchase requests or transfer supplies. Keep track of inventory by storing SKU numbers. 
  • Inspection Management: Schedule regular machine, inventory and facility inspections to avoid sudden breakdowns or losses. 
  • Word Order Management: Create, assign and manage unlimited work orders. 
  • Service Provider Management: Hire service providers working in the same trade and location. Complete jobs accurately and within budget. 
read more...
  • Work Order Management: Create, organize, manage, prioritize, track and schedule work orders on a single platform. Access customer information and work history, print a list of all open assignments, view all service requests, share documents and receive automatic email notifications. 
  • Service Request Interface: Allow customers to initiate and monitor requests and store their data without requiring login. Supports automatic request assignment along with updates and feedback through email. 
  • Asset Management:
    •  Manage maintenance operations, resources and equipment. 
    •  Track asset performance and tasks. 
    •  Access work history and all data associated with assets on a single dashboard. 
    •  Maintain asset documentation, warranty information, schematics and other standard operating procedures. 
    •  Analyze maintenance costs and make decisions for repair or replacement. 
    •  Attach photos to document tools, equipment and facility conditions. 
    •  Use barcode scanners to access asset data. 
  • Preventive Maintenance: Plan and schedule maintenance, keep a record of repairs and manage all PM tasks. 
  • Predictive Maintenance:
    •  Set parameters to automatically create work orders and send alerts. 
    •  Make predictions on the maintenance or replacement of equipment and exact moment of failure. 
    •  Automatically update readings through IoT sensors. 
    •  Receive reports based on sensor readings, predictive maintenance work orders and asset history. 
  • Mobile Maintenance Management: Scan barcodes to retrieve data and work order history, access work orders, enter condition monitoring reading, log work hours and record completion of work. Also includes work assignments, real-time asset tracking and reports. 
  • Geographic Information System: Uses GIS technology and enhanced interactive image mapping to track and locate assets and work orders. Search for specific assets and access real-time data to view assets on a floor or site map. 
  • Document Management: Create and share documents, storing standard operating procedures, schematics, manuals and more in a single repository. 
  • Spare Parts Inventory: Access and control inventory levels and set up reorder triggers. Provides parts location, parts and costs tracking, vendor shipping time frame, leftover material entry, counting orders scheduling and tool purchase management. 
  • Employee Management and Time Tracking:
    •  Check labor availability, employee reporting, labor costs on work orders, backlogs and more. 
    •  Track work order time, vacations, sick leave, payroll, breaks and contractor billing information. 
    •  Enter photos of employees. 
    •  Prevent labor overtime, ensure equipment availability and control operating costs. 
  • Materials Management:
    •  Issue parts to work orders and cross-reference materials to equipment, vehicles and vendors. 
    •  Track materials used in a work order, vendor invoices and spot buys. 
    •  Manage material purchasing, distribution and vendors. 
    •  Create purchase orders for items needed with vendor or customer pricing. 
    •  Create a catalog of commonly used items. 
  • Meter Readings: Track meter reading via API, classify meters by types, conduct batch meter readings, create meter routes, set preventive maintenance triggers and conduct criteria-based searches for meters. 
  • Reporting: Track work orders, expenses, employee performance, work order time and payroll at the month, week or year level. 
  • Dashboards: Shows trends, graphs and maintenance items that require attention. Customizable to view relevant information, monitor tasks and watch KPIs to make data-based decisions. 
  • API: Use to import data, remove difference in standards, eliminate duplicate data, and synchronize past and current data. 
  • Signature Capture: Set up different types of electronic sign-off to ensure verification and grant permission. Use a set format when printing documents. 
  • Single Sign-On: Ensures security, eliminates multiple passwords and improves the customer experience. 
  • Checklist: Use for preventive maintenance tasks to ensure safety and maintenance of equipment. Add notes, images, documents and track trends in any fields. 
  • Tool Management: Manage and track tools, maintain repair data, determine expected lifespan and implement a check-in and checkout process. Keep a count of small tools and add photos for insurance purposes. 
  • Stockroom Inventory Management: Manage and control stockroom levels, and value inventory based on fixed cost and cost average. Logs vendors, products, costs, shipping times and sales contacts. 
read more...

Product Ranking

#27

among all
CMMS Software

#137

among all
CMMS Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
71
we're gathering data
0
we're gathering data
84
we're gathering data
66
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

OfficeTrax
eWorkOrders
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 84 66 98 87 70 100 78 63 45 67 71 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
85%
0%
15%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
0%
33%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
83%
0%
17%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
70%
0%
30%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
75%
0%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
63%
0%
37%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
43%
0%
57%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
67%
0%
33%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
71%
0%
29%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
28%
0%
72%

User Sentiment Summary

Great User Sentiment 77 reviews
Excellent User Sentiment 107 reviews
82%
of users recommend this product

OfficeTrax has a 'great' User Satisfaction Rating of 82% when considering 77 user reviews from 3 recognized software review sites.

98%
of users recommend this product

eWorkOrders has a 'excellent' User Satisfaction Rating of 98% when considering 107 user reviews from 2 recognized software review sites.

2.5 (1)
4.9 (17)
4.1 (38)
n/a
4.1 (38)
4.9 (90)

Awards

we're gathering data

eWorkOrders stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple interface: Users find OfficeTrax easy to navigate and use, even without prior experience with similar software.
Effective communication tools: OfficeTrax facilitates clear communication among team members through features like task assignments and messaging.
Improved organization: OfficeTrax helps users stay organized by providing a centralized platform for managing projects, tasks, and deadlines.
Show more
User-Friendly Interface: Users often commend eWorkOrders for its intuitive and easy-to-navigate dashboard that simplifies the management of maintenance tasks.
Flexible Asset Management: The system's robust asset tracking capabilities allow for efficient monitoring and maintenance scheduling, highly appreciated by facilities with complex asset inventories.
Customizable Work Orders: Users value the ability to tailor work orders to specific needs, including the addition of detailed instructions and custom fields.
Effective Reporting Tools: Detailed and customizable reports give users insights into maintenance operations, aiding in data-driven decision-making.
Mobile Access: The platform's mobile responsiveness is a boon for on-the-go technicians who need to access and update work orders from any location.
Reliable Customer Support: Feedback from users consistently highlights the prompt and helpful support offered by eWorkOrders' customer service team.
Integrative Capabilities: The ability to integrate with other systems and applications ensures that eWorkOrders adapts well within various IT ecosystems.
Show more
Clunky User Interface: Many users find the platform difficult to navigate and not intuitive, especially when compared to more modern software.
Limited Customization: Users express frustration with the limited ability to customize the platform to fit their specific workflow needs. For example, creating custom reports or modifying data entry fields can be challenging.
Integration Issues: Seamless integration with other commonly used business tools is often cited as a pain point, leading to manual workarounds and data silos.
Show more
Limited Customization: Some users find the options for customization to be somewhat restricted, particularly when trying to tailor the software to fit very specific process flows or industry requirements.
User Interface Complexity: There's a learning curve associated with the UI, which can be seen as cluttered or non-intuitive, leading to a slower adoption rate among less tech-savvy staff.
Reporting Limitations: Reports may have limitations in terms of filtration and display options, causing frustration when trying to extract precise data insights.
Mobile App Gaps: The mobile experience is sometimes reported to be less robust than the desktop version, hindering on-the-go productivity for maintenance teams.
Customer Support Issues: While not widespread, there are anecdotal instances where customer support has not met user expectations in terms of response time or problem-solving efficiency.
Integration Challenges: Integrating eWorkOrders with other systems (ERP, accounting software, etc.) can be challenging, and may require additional support or customization.
Cost Considerations: Small businesses, in particular, sometimes find the cost per user to be on the higher side, especially when scaling up and requiring more licenses.
Show more

Is OfficeTrax the right tool to keep your business operations on track? Recent user reviews suggest that while OfficeTrax offers a solid foundation for asset tracking and maintenance management, it may not be the most innovative or user-friendly option available. Users appreciate the platform's straightforward approach to scheduling preventive maintenance and generating reports, finding it particularly useful for streamlining workflows and reducing reliance on manual processes. The ability to centralize asset information, including maintenance history, is also highlighted as a key strength, enabling better decision-making and resource allocation. However, some users find the interface somewhat dated and less intuitive compared to newer CMMS solutions like Fiix or EZOfficeInventory. Concerns have also been raised about the initial setup process, which some users have described as cumbersome and time-consuming. While OfficeTrax generally receives positive feedback for its core functionality, its lack of advanced features and integrations may limit its appeal for businesses with more complex needs or those seeking a highly customizable solution. Overall, OfficeTrax appears to be a suitable choice for smaller businesses or those new to CMMS, particularly those prioritizing simplicity and ease of implementation over cutting-edge features. Its affordability and focus on fundamental maintenance management tasks make it a practical option for organizations looking to take their first steps towards digital transformation in this domain. However, businesses with larger-scale operations or those requiring more sophisticated functionalities may find other CMMS platforms better equipped to meet their specific requirements.

Show more

EWorkOrders, a cloud-based CMMS, resonates with users for its user-friendly interface, affordability, and focus on core maintenance needs. Compared to competitors, users praise its intuitive mobile app empowering technicians, automated scheduling for preventive maintenance, and decent inventory management tools. However, limited reporting capabilities and integrations raise concerns, especially for complex needs. Many users, particularly from small and medium businesses, highlight the ease of use and affordability compared to feature-rich enterprise CMMS. One user, transitioning from paper-based systems, appreciated the "intuitive interface and mobile app that streamlined workflows and boosted communication." Another user, running a manufacturing facility, valued the "affordable subscription plan and decent inventory management, perfect for our basic maintenance needs." However, users with more complex requirements mention limitations. One user in a large healthcare facility noted, "the reporting features weren't as robust as I needed for in-depth analysis," while another user managing a diverse asset portfolio commented, "integrations with other software were limited, requiring workarounds or additional fees." These limitations can become dealbreakers for users seeking extensive data insights or intricate system connections. Ultimately, eWorkOrders shines for its user-friendliness, affordability, and focus on core CMMS functionalities. But users with advanced needs might require more elaborate reporting, integrations, and scalability offered by competitors. Understanding your specific maintenance requirements and comparing feature sets is crucial before choosing the right CMMS solution.

Show more

Screenshots

Top Alternatives in CMMS Software


Asset Essentials by Brightly

Asset Panda

CHAMPS

eMaint

eWorkOrders

EZOfficeInventory

Fiix

FMX

Fracttal

FTMaintenance

Hippo CMMS

Limble

Maintenance Care

Maintenance Connection

ManagerPlus

ManWinWin

Maxpanda

MicroMain

MPulse

ServiceChannel

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings