Home > CMMS Software > MPulse > MPulse vs CHAMPS

MPulse vs CHAMPS

Last Updated: November 18th, 2024

Our analysts compared MPulse vs CHAMPS based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

MPulse is a comprehensive Computerized Maintenance Management System (CMMS) tailored for facility managers and maintenance professionals, offering an extensive suite of tools to streamline maintenance operations, increase productivity, and reduce costs. Suited for small to large-sized businesses, it aids in managing work orders, tracking inventory, scheduling preventive maintenance, and ensuring regulatory compliance. A significant benefit is its ability to optimize asset lifecycles, translating into tangible ROI by way of minimizing downtime.

Its acclaimed features encompass easy-to-use preventive maintenance scheduling, real-time reporting, and mobile access, allowing technicians to operate effectively from anywhere. Pricing is a crucial factor for buyers, and MPulse aims to be competitive by offering various pricing tiers, often based on the number of users and the depth of functionality required. Payment structures are generally flexible, offering options from monthly to annual payments, accommodating a range of budgetary constraints without sacrificing quality or capability.

Pros

Intuitive user interface and navigation
Robust work order management
Comprehensive maintenance tracking capabilities
Customizable reporting features
Strong customer support & training

Cons

Can be cost-prohibitive for smaller operations
Mobile app experience needs improvement
Initial setup and customization can be complex
Some reporting features may require additional configuration
Limited third-party integrations available

CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.

Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.

It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.

While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.

The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.

$3,500 Annually

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$50/User, Monthly, License Fee

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Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Extend Asset Life: Conduct routine repairs and manage preventive maintenance schedules to help keep assets in better shape for longer, improving their lifespan.
Create Maintenance Schedules: Schedule recurring or one-time maintenance tasks and assign technicians to them to prevent tasks from falling through the cracks.
Improve ROA: Maintain assets on a routine basis to keep them running longer and reduce downtime, both of which improve their profitability.
Stay Organized: Keep inventory organized by linking specific inventory items to work orders, track part consumption, manage stock levels and more.
Gain Business Insights: Generate reports on business data in order to gain deeper insights into operations, make predictions and take data-driven action.
Streamline Workflows: Keep all asset information, work orders, inventory, contact management and scheduling organized in a single interface to reduce confusion, eliminate task-switching and improve workflows.

Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.

Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.

Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
- Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
- Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
- Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
- Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
- Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
- Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
- Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
- Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
- Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
- Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
- Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
- Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
- Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
Mobile: Access data from anywhere, anytime from mobile devices.
- Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
- Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
- Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
- Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
- Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
Optional Modules: You can access additional modules to make the best use of the system.
- Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
- Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
- Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
- Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.

Product Ranking

#9

among all
CMMS Software

#22

among all
CMMS Software

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Analyst Rating Summary

100

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Platform Capabilities

Maintenance Request Management

Preventive and Predictive Maintenance Management

Reports and Dashboards

Inventory Management

Maintenance Request Management

Preventive and Predictive Maintenance Management

Purchase Orders Management

Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MPulse

CHAMPS

+ Add Product + Add Product

100%

62%

38%

85%

15%

80%

20%

100%

78%

22%

89%

11%

100%

90%

10%

86%

14%

100%

50%

100%

88%

12%

100%

71%

29%

100%

67%

33%

100%

71%

29%

100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

44%

56%

28%

72%

User Sentiment Summary

91%

of users recommend this product

MPulse has a 'excellent' User Satisfaction Rating of 91% when considering 196 user reviews from 4 recognized software review sites.

84%

of users recommend this product

CHAMPS has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 4 recognized software review sites.

4.5 (11)

n/a

4.0 (2)

4.5 (6)

n/a

4.1 (41)

4.6 (170)

n/a

4.3 (13)

4.3 (3)

n/a

5.0 (1)

Awards

Synopsis of User Ratings and Reviews

Ease of Use: Users appreciate MPulse's intuitive interface which requires minimal training, allowing staff to adapt quickly and improve efficiency.

Customizable Features: MPulse offers easily customizable fields and forms that can be tailored to meet specific CMMS needs, offering a flexible solution for different industries.

Robust Reporting: The software provides comprehensive reporting tools that help users track maintenance activity and make data-driven decisions, praised for enhancing visibility and control.

Preventive Maintenance: MPulse excels in scheduling and tracking preventive maintenance activities, helping users minimize downtime and extend asset longevity.

Responsive Customer Support: The company's customer support team receives accolades for being responsive and helpful, aiding in quick resolution of any issues users encounter.

Mobile Accessibility: The mobile functionality of MPulse is commended for providing field technicians the ability to access and update CMMS data on-the-go, increasing productivity.

Scalability: Users value MPulse for its scalability, making it suitable for businesses of varying sizes, with the capability to accommodate growth and increased complexity over time.

Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.

Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.

Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.

Limited Reporting Functionality: Users find the built-in reports lacking and often rely on exporting data for further analysis, incurring additional costs for custom reports.

Mobile App Limitations: The mobile app may have licensing restrictions hindering accessibility and functionality for field personnel.

Data Transfer Issues: Some users report inconsistencies when converting work requests to work orders, requiring manual data entry and potentially affecting reports.

Multi-Location Challenges: The software might not be ideal for managing inventory across multiple locations, requiring workarounds for accurate stock tracking.

Cost Concerns: While user-friendly, the software's price can be perceived as high, especially for companies not utilizing all its features.

Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.

No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.

Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.

MPulse, a CMMS software, garners praise for its user-friendliness and robust features, but recent reviews also highlight areas for improvement. Users appreciate its intuitive interface, praising its ease of setup, customization, and navigation, especially compared to competitors with steeper learning curves. The software's comprehensive functionality, including work order management, preventive maintenance scheduling, and reporting, is valued by many, particularly those seeking a one-stop solution. However, some users report limitations in the built-in reporting tools, requiring them to export data for further analysis, which can be cumbersome and add extra costs. Mobile app accessibility is another point of contention. While the app exists, some users express concerns about licensing restrictions hindering its functionality for field technicians, potentially limiting its effectiveness in managing remote teams. Data transfer hiccups between work requests and work orders are also mentioned, causing frustration and requiring manual data entry, impacting accuracy and efficiency. For multi-location operations, MPulse's inventory management capabilities seem less robust, prompting users to devise workarounds for accurate stock tracking across various sites. Finally, while its user-friendliness is a major selling point, some perceive the pricing as high, especially for companies not utilizing all its features. This raises questions about its value proposition compared to competitors offering similar functionalities at potentially lower costs. Overall, MPulse users seem to appreciate its ease of use and comprehensive features, but also acknowledge limitations in reporting, mobile app accessibility, and multi-location support. Weighing these strengths and weaknesses against pricing becomes crucial for companies considering MPulse, especially when compared to alternative CMMS solutions.

CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

Screenshots

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FAQ

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