MPulse vs 60Hertz

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Our analysts compared MPulse vs 60Hertz based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

60Hertz Software Tool

Product Basics

MPulse is a comprehensive Computerized Maintenance Management System (CMMS) tailored for facility managers and maintenance professionals, offering an extensive suite of tools to streamline maintenance operations, increase productivity, and reduce costs. Suited for small to large-sized businesses, it aids in managing work orders, tracking inventory, scheduling preventive maintenance, and ensuring regulatory compliance. A significant benefit is its ability to optimize asset lifecycles, translating into tangible ROI by way of minimizing downtime.

Its acclaimed features encompass easy-to-use preventive maintenance scheduling, real-time reporting, and mobile access, allowing technicians to operate effectively from anywhere. Pricing is a crucial factor for buyers, and MPulse aims to be competitive by offering various pricing tiers, often based on the number of users and the depth of functionality required. Payment structures are generally flexible, offering options from monthly to annual payments, accommodating a range of budgetary constraints without sacrificing quality or capability.


Pros
  • Intuitive user interface and navigation
  • Robust work order management
  • Comprehensive maintenance tracking capabilities
  • Customizable reporting features
  • Strong customer support & training
Cons
  • Can be cost-prohibitive for smaller operations
  • Mobile app experience needs improvement
  • Initial setup and customization can be complex
  • Some reporting features may require additional configuration
  • Limited third-party integrations available
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60Hertz provides CMMS software designed for organizations managing critical infrastructure, such as utilities and industrial facilities. It streamlines maintenance operations by centralizing asset data, automating workflows, and facilitating collaboration. The software is highly customizable, enabling organizations to tailor it to their specific needs.

Key benefits include improved asset visibility, reduced downtime, and optimized maintenance costs. Its popular features include predictive maintenance capabilities, mobile access, and robust reporting tools. Compared to similar products, 60Hertz stands out with its focus on critical infrastructure and its user-friendly interface.

Pricing for 60Hertz is based on a subscription model, with tiers tailored to the size and complexity of an organization's operations. The cost varies depending on the number of assets managed and the level of support required.

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$3,500 Annually
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$20/Site, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Extend Asset Life: Conduct routine repairs and manage preventive maintenance schedules to help keep assets in better shape for longer, improving their lifespan.
  • Create Maintenance Schedules: Schedule recurring or one-time maintenance tasks and assign technicians to them to prevent tasks from falling through the cracks.
  • Improve ROA: Maintain assets on a routine basis to keep them running longer and reduce downtime, both of which improve their profitability.
  • Stay Organized: Keep inventory organized by linking specific inventory items to work orders, track part consumption, manage stock levels and more.
  • Gain Business Insights: Generate reports on business data in order to gain deeper insights into operations, make predictions and take data-driven action.
  • Streamline Workflows: Keep all asset information, work orders, inventory, contact management and scheduling organized in a single interface to reduce confusion, eliminate task-switching and improve workflows.
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  • Access to Remote Assets: Manage all aspects of the maintenance process and drive program success even in the most remote and inaccessible locations. 
  • Manage Unlimited Assets: Manage an infinite number of assets from one fleet view. Use the derived insights to make informed decisions on repair and replacement. 
  • Reduce Excessive Field Trips: Limit skilled workers’ trips to the field by automatically tracking maintenance activities from the platform. 
  • User-Friendly Interface: A clear, simple interface with easy navigation. Add photos or diagrams for better understanding. 
  • Boost Technician Efficiency: Streamline work orders, automate scheduling, and provide mobile access for real-time updates, empowering technicians to complete more tasks effectively.
  • Enhance Asset Uptime: Implement preventive maintenance schedules, track asset history, and monitor key performance indicators to identify potential issues early on, preventing costly breakdowns and maximizing asset availability.
  • Optimize Maintenance Costs: Centralize maintenance data, analyze trends, and identify cost-saving opportunities through inventory optimization, vendor management, and proactive maintenance strategies.
  • Improve Compliance and Safety: Ensure adherence to industry regulations and safety protocols through automated compliance checks, risk assessments, and incident reporting, fostering a safe and compliant work environment.
  • Gain Real-Time Visibility: Access real-time data on work orders, asset performance, and maintenance history from any device, enabling informed decision-making and proactive maintenance planning.
  • Drive Collaboration and Communication: Facilitate seamless communication between maintenance teams, technicians, and stakeholders through integrated messaging, notifications, and knowledge-sharing platforms.
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  • Asset Management: Helps track, monitor and manage physical assets, as well as create asset profiles.
  • Inventory Management: Offers transferring of inventory between locations, tracking spare parts, quantifying materials and organizing stockrooms. Sends alerts when stock reaches certain levels to prevent running out.
  • Maintenance Scheduling: Schedule one-time or recurring maintenance events from a calendar interface.
  • Work Order Management: Tracks work order requests from opening to completion. Assign tasks to technicians and restrict access to closing orders to admin levels.
  • Mobile Access: Available on all mobile devices, including iOS, Android and tablets as long as there’s an internet connection.
  • Vendor Management: Store contracts and communications with subcontractors, vendors and more in the system to avoid losing emails or other crucial information. Available with the platinum version.
  • Preventive Maintenance: Automate PM task scheduling and spot problems before they occur. PM scheduling automatically generates work order before an asset breaks down.
  • Customization: Customize list layout, form layout, language and theme. Create special codes, new tabs and fields, include specific internal data in the database, and get customized reports.
  • Integration: Import and export from files, the database or other applications in use. Collect data faster with the DataLink Integration Adapter and Industrial Internet of Things.
  • Barcode Scanning: Easily set up and print barcode labels that can be recognized by commonly used devices like mobile, tablet and a barcode scanner. Scan the barcode to access all the relevant information saved on the assets.
  • Advisor Dashboard: Configure the dashboard to show important information in the front and middle. Attach charts, graphs, photos, videos documents and websites to the dashboard.
  • Labor Resource Management: Track vendor and employee contact information, skill level, billing rate, attendance and work history. Match and link people to work orders, assigning tasks according to availability and skill set.
  • Asset Status Board: View the health of assets, facility footprint and fleet vehicles on a single board. Configure boards to accommodate production lines, departments, systems or assets, using colors to indicate asset health.
  • Role-Based Access Control: Control viewing of documents and filter data based on departments, work order types and locations. Eliminate data clutter and manage which employees can view and edit information.
  • Media Management: Attach media files, photos, videos, a supplier website, intranets and documents to any record, maintenance manuals and internal documents. All the stored information is saved with the record and can be accessed at any time.
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  • Task Management: Create self-initiated checklists and customized event triggers such as time, run hours, seasons and conditions. Robust management of tasks increases accountability. 
  • Asset Management: Track moving assets and ensure preventive maintenance to optimize performance. Manage photos and information tagged to assets. 
  • Cross-Platform Compatibility: Compatible with both Android and iOS operating systems. Responsive design for mobile phones, tablets and desktops. 
  • Offline First: Manage maintenance processes offline with deep sync logic to support continuous productivity. 
  • Integration with Legacy Systems: Connect existing legacy systems to drive a culture of effective maintenance in the organization. 
  • Customized Views, Analysis and Reporting: Manage team efficiency and skill development with actionable insights from the field. 
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Product Ranking

#9

among all
CMMS Software

#61

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 63 78 98 81 99 85 59 85 75 64 73 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 196 reviews
Great User Sentiment 14 reviews
91%
of users recommend this product

MPulse has a 'excellent' User Satisfaction Rating of 91% when considering 196 user reviews from 4 recognized software review sites.

82%
of users recommend this product

60Hertz has a 'great' User Satisfaction Rating of 82% when considering 14 user reviews from 2 recognized software review sites.

4.5 (11)
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4.14 (7)
4.6 (170)
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Awards

MPulse stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: Users appreciate MPulse's intuitive interface which requires minimal training, allowing staff to adapt quickly and improve efficiency.
Customizable Features: MPulse offers easily customizable fields and forms that can be tailored to meet specific CMMS needs, offering a flexible solution for different industries.
Robust Reporting: The software provides comprehensive reporting tools that help users track maintenance activity and make data-driven decisions, praised for enhancing visibility and control.
Preventive Maintenance: MPulse excels in scheduling and tracking preventive maintenance activities, helping users minimize downtime and extend asset longevity.
Responsive Customer Support: The company's customer support team receives accolades for being responsive and helpful, aiding in quick resolution of any issues users encounter.
Mobile Accessibility: The mobile functionality of MPulse is commended for providing field technicians the ability to access and update CMMS data on-the-go, increasing productivity.
Scalability: Users value MPulse for its scalability, making it suitable for businesses of varying sizes, with the capability to accommodate growth and increased complexity over time.
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Intuitive Interface: User-friendly dashboards and straightforward navigation streamline maintenance operations.
Comprehensive Work Order Management: Manage work orders efficiently with customizable templates, priority levels, and automated notifications.
Asset Tracking: Track assets effectively with detailed profiles, history logs, and maintenance schedules.
Predictive Maintenance: Leverage condition monitoring data to predict failures and schedule maintenance proactively.
Mobile Accessibility: Access CMMS data and perform tasks on the go with mobile apps.
Robust Reporting: Generate customizable reports for performance analysis, maintenance costs, and asset utilization.
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Limited Reporting Functionality: Users find the built-in reports lacking and often rely on exporting data for further analysis, incurring additional costs for custom reports.
Mobile App Limitations: The mobile app may have licensing restrictions hindering accessibility and functionality for field personnel.
Data Transfer Issues: Some users report inconsistencies when converting work requests to work orders, requiring manual data entry and potentially affecting reports.
Multi-Location Challenges: The software might not be ideal for managing inventory across multiple locations, requiring workarounds for accurate stock tracking.
Cost Concerns: While user-friendly, the software's price can be perceived as high, especially for companies not utilizing all its features.
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Complex Interface: Users complain that the interface is cluttered and difficult to navigate, requiring extensive training to use effectively.
Limited Customization: Users express frustration with the inability to tailor the software to their specific workflow and business needs, leading to inefficiencies.
Poor Mobile Functionality: Users report issues with accessing and using the software on mobile devices, hindering remote work and field operations.
Insufficient Reporting Capabilities: Users find the reporting tools inadequate, limiting their ability to extract meaningful insights and make informed decisions.
Integration Challenges: Users encounter difficulties integrating the software with other systems, resulting in data silos and manual workarounds.
Limited Technical Support: Users complain about slow response times and inadequate support from the vendor, leaving them stranded when facing technical issues.
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MPulse, a CMMS software, garners praise for its user-friendliness and robust features, but recent reviews also highlight areas for improvement. Users appreciate its intuitive interface, praising its ease of setup, customization, and navigation, especially compared to competitors with steeper learning curves. The software's comprehensive functionality, including work order management, preventive maintenance scheduling, and reporting, is valued by many, particularly those seeking a one-stop solution. However, some users report limitations in the built-in reporting tools, requiring them to export data for further analysis, which can be cumbersome and add extra costs. Mobile app accessibility is another point of contention. While the app exists, some users express concerns about licensing restrictions hindering its functionality for field technicians, potentially limiting its effectiveness in managing remote teams. Data transfer hiccups between work requests and work orders are also mentioned, causing frustration and requiring manual data entry, impacting accuracy and efficiency. For multi-location operations, MPulse's inventory management capabilities seem less robust, prompting users to devise workarounds for accurate stock tracking across various sites. Finally, while its user-friendliness is a major selling point, some perceive the pricing as high, especially for companies not utilizing all its features. This raises questions about its value proposition compared to competitors offering similar functionalities at potentially lower costs. Overall, MPulse users seem to appreciate its ease of use and comprehensive features, but also acknowledge limitations in reporting, mobile app accessibility, and multi-location support. Weighing these strengths and weaknesses against pricing becomes crucial for companies considering MPulse, especially when compared to alternative CMMS solutions.

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60Hertz is a CMMS software solution that users appreciate for its user-friendly interface, comprehensive feature set, and exceptional customer support. Compared to competitors, 60Hertz stands out with its intuitive design that streamlines maintenance tasks, making it accessible to users of all technical backgrounds. Its robust functionality encompasses work order management, asset tracking, inventory control, and reporting, providing a holistic solution for maintenance operations. Additionally, 60Hertz's dedicated support team receives consistent praise for their prompt and knowledgeable assistance, ensuring seamless implementation and ongoing usage. However, some users have expressed concerns regarding the software's limited customization options, which may not fully accommodate highly specialized maintenance needs. Additionally, the reporting capabilities, while generally robust, could benefit from further enhancements to provide more granular data analysis. Despite these areas for improvement, 60Hertz remains a highly recommended CMMS solution for organizations seeking a user-friendly, feature-rich platform backed by exceptional support. Its strengths in usability, functionality, and support make it particularly well-suited for businesses prioritizing ease of use, comprehensive maintenance management, and reliable technical assistance.

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