Maxpanda vs Tikkit

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Our analysts compared Maxpanda vs Tikkit based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Maxpanda is a cloud-based CMMS (Computerized Maintenance Management System) software designed to streamline maintenance operations for businesses of various sizes. It caters to organizations that rely on efficient equipment upkeep, such as those in manufacturing, facilities management, and property management. Maxpanda offers an array of features to simplify maintenance workflows, including work order management, preventive maintenance scheduling, asset tracking, and inventory control. Users can leverage these features to gain better visibility into equipment health, optimize maintenance processes, and reduce downtime. Compared to similar CMMS solutions, Maxpanda is lauded for its user-friendly interface, ease of implementation, and affordability. User experiences highlight its intuitive design, making it accessible for users with varying technical backgrounds. Additionally, Maxpanda's subscription-based pricing model, typically offered per user per month, makes it a budget-friendly option for businesses seeking a cost-effective CMMS solution.

Pros
  • Easy to Use
  • Mobile App
  • Affordable
  • Great Support
  • Frequent Updates
Cons
  • Limited App Features
  • Basic Reporting
  • Newer Features
  • Limited Customization
  • Timezone Support
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Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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$118/User, Monthly
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Tailored to your specific needs
$59 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Go Paperless: Spend less time updating spreadsheets, sending emails and filling out paperwork by digitizing the whole maintenance process. Keep documents organized and searchable in a centralized database.
  • Communicate Smoothly: Streamline and centralize communication between maintenance technicians, management, contractors, vendors and any other user who needs to be looped in on maintenance work and plans.
  • Budget Smarter: Monitor future budget more effectively by tracking costs associated with spare parts inventory, assets, repairs and labor. Identify when an asset begins to cost more to maintain than replace to plan ahead.
  • Organize Parts: Log a variety of details, including part numbers, vendor information, item serial numbers, stock levels and more. Keep equipment organized, cut over-ordering, reduce the chances of running out of parts and make everything much more centralized.
  • Increase Asset Lifespan/Reliability: Keeping detailed repair histories of assets helps management track repair costs, schedule recurring maintenance and stick to preventive maintenance plans. Decrease unplanned asset downtime or failure and contribute to longer asset lifespan as well as improved asset reliability.
  • Make Sites Safer: Technicians can assess conditions to identify and prevent safety hazards or equipment failures. Better PM plans also decrease the likelihood of unplanned failures.
  • Customize to Suit Organization’s Needs: Define the minutiae of preventive maintenance plans down to individual tasks assigned to specific technicians to ensure every detail is covered. Create groups to organize teams or assets and generate unique PM plans for an unlimited number of assets in calendar format.
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  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Maintenance Work Orders: Schedule recurring work orders on a communal schedule, assign work orders, send out email or push notifications to assigned technicians, and set up pre-approval to expedite the process.
  • User-Friendly Interface: Offers quick and easy setup, an intuitive design and browser-based access. The calendar interface makes it easy to create, assign and monitor maintenance schedules.
  • Inventory Management: Track inventory levels, reduce waste and keep costs down by reducing item overstocking. Monitor part costs and equipment lifespans as well as set the system to automatically remove items from inventory when they’re used in a work order.
  • Asset Management: Includes asset accounting, location tracking and maintenance records. Assign assets for use and locate them on a facility map. Asset profiles keep a record of warranties, install dates, repair history, tags, images and procedures.
  • Task Status: Track work order status and PM progress by publishing tasks, sending out automated emails, and defining specific groups of relevant contacts.
  • Digital Task Library: Create, import, share and set tasks to repeat from the digitized task dashboard. Customize templates for recurring tasks and share them with groups or the whole organization to streamline work.
  • Live Maps: Track asset location, materials transport and other location-based metrics with real-time maps.
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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Product Ranking

#7

among all
CMMS Software

#75

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Tikkit
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 78 54 98 98 99 88 78 89 75 81 79 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 201 reviews
Excellent User Sentiment 93 reviews
90%
of users recommend this product

Maxpanda has a 'excellent' User Satisfaction Rating of 90% when considering 201 user reviews from 3 recognized software review sites.

95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

5.0 (1)
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4.0 (2)
4.3 (7)
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4.77 (43)
4.5 (198)
4.8 (43)

Awards

SelectHub research analysts have evaluated Maxpanda and concluded it earns best-in-class honors for Mobile Capabilities. Maxpanda stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award

Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Praised for its intuitive interface and clear navigation, making it accessible for users with varying technical backgrounds. This is crucial for streamlining adoption and reducing training time, especially for teams with diverse technical skillsets.
Mobile App: The mobile app empowers field technicians and maintenance personnel to access work orders, manage tasks, and update statuses while on the go. This improves accessibility and real-time data collection, fostering better field service efficiency.
Affordable: Compared to some competitors, Maxpanda offers a subscription-based pricing model that is considered cost-effective, particularly for smaller businesses. This makes it an attractive option for organizations seeking a budget-friendly CMMS solution without compromising essential functionalities.
Frequent Updates: Maxpanda is frequently updated with new features and improvements based on user feedback. This demonstrates a commitment to continuous improvement and ensures users have access to the latest functionalities and bug fixes, enhancing the overall user experience.
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Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Limited App Features: While the mobile app offers core functionalities, some users report it lacks advanced features compared to the web interface. This can hinder field service workflows that require functionalities beyond basic work order management and status updates.
Basic Reporting: While Maxpanda offers standard reports, users may find them limited in terms of customization and data visualization capabilities. This can make it challenging to generate comprehensive reports and gain deeper insights into maintenance trends and performance.
Newer Features: As a relatively newer player compared to some established CMMS solutions, Maxpanda may lack the extensive feature maturity and refinement found in its competitors. This can mean encountering occasional bugs or limitations in functionality.
Limited Customization: While Maxpanda offers some customization options, users requiring extensive workflow tailoring or integration with non-standard systems may find it limiting. This can be a drawback for organizations with complex maintenance processes or unique data integration needs.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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Recent user reviews of Maxpanda, a cloud-based CMMS software, highlight its user-friendliness and affordability as key strengths. Users appreciate the intuitive interface, making it accessible for teams with varying technical expertise. This is particularly beneficial for smaller businesses or those transitioning from manual systems, as it minimizes training time and disruptions to workflows. Another noteworthy advantage is the mobile app, praised for empowering field technicians with on-the-go access to work orders and task management. This streamlines communication, improves data collection accuracy, and ultimately enhances field service efficiency. When compared to competitors, users often find Maxpanda's subscription-based pricing structure more budget-friendly, especially for smaller teams. This makes it an attractive option for businesses seeking cost-effective CMMS solutions without sacrificing core functionalities. However, some users point out limitations in the mobile app's functionalities compared to the web interface. This can hinder field service workflows that require advanced features beyond basic work order management. Additionally, while Maxpanda offers standard reports, users may find them lacking in customization and data visualization capabilities. This can limit their ability to generate in-depth reports and gain comprehensive insights into maintenance trends and performance, potentially hindering data-driven decision-making. In conclusion, Maxpanda appears to be a well-suited option for small and medium-sized businesses, particularly those seeking a user-friendly and affordable CMMS solution. Its intuitive interface, mobile app, and cost-effective pricing make it an attractive option for organizations prioritizing ease of use and value for money. However, it's important to consider potential limitations in mobile app functionalities and reporting capabilities, especially for businesses with complex maintenance needs or extensive data analysis requirements.

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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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