Home > CMMS Software > Maintenance Connection > Maintenance Connection vs WebTMA

Maintenance Connection vs WebTMA

Last Updated: November 18th, 2024

Our analysts compared Maintenance Connection vs WebTMA based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.

You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.

Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.

However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.

While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.

The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.

WebTMA is a comprehensive software solution designed to streamline maintenance management tasks, particularly as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as healthcare, education, government, and manufacturing, where efficient asset management and maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and asset tracking, which enhance operational efficiency and reduce downtime. Users appreciate its intuitive interface and customizable reporting capabilities, which provide valuable insights into maintenance activities. WebTMA stands out for its scalability and flexibility, accommodating the needs of both small organizations and large enterprises. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, WebTMA is praised for its reliability and effectiveness in optimizing maintenance processes compared to similar products in the market.

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Product Insights

Maximize Equipment Uptime: The New York Times prevented equipment breakdowns and ensured smooth newspaper production and delivery by using proactive maintenance techniques like asset health tracking and automated preventive maintenance.
Optimize Work Order Management: Husky Rack & Wire streamlined their maintenance operations using automated work order management features. This replaced their previous manual, email-based process, leading to increased efficiency, reduced equipment downtime, and improved communication between technicians and supervisors.
Improve Productivity: Maine Medical Center adopted a digital work order and asset management system which helped them automate reporting, and provide mobile access to technicians, leading to faster response times and reduced unplanned maintenance.
Empower Efficient Maintenance Anywhere: The system enabled a Broadcast Company to carry out maintenance smoothly in remote Arctic locations. Technicians were equipped with tools for reliable data transfer like water-resistant devices, allowing them to track repairs, manage inventory, and access vital information even with limited connectivity.
Save Money: The solution provided SSAB with detailed financial data. They can now track all expenses related to equipment repairs and replacements, leading to better budget allocation and cost control.

Enhanced Efficiency: WebTMA streamlines maintenance operations by automating routine tasks, reducing the time spent on manual data entry and allowing staff to focus on more critical activities.
Improved Asset Management: The software provides detailed insights into asset performance and lifecycle, enabling informed decisions about repairs, replacements, and upgrades.
Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, WebTMA helps organizations minimize downtime and reduce repair costs.
Regulatory Compliance: WebTMA assists in maintaining compliance with industry regulations by keeping accurate records of maintenance activities and inspections.
Data-Driven Decision Making: The platform offers comprehensive reporting and analytics tools, allowing managers to make informed decisions based on real-time data.
Scalability: WebTMA can grow with your organization, accommodating increased assets and users without sacrificing performance or functionality.
Enhanced Communication: The software facilitates better communication between maintenance teams and other departments through integrated messaging and notification systems.
Resource Optimization: WebTMA helps allocate resources more effectively by providing insights into labor and material usage, ensuring optimal deployment of personnel and inventory.
Proactive Maintenance: The system supports predictive maintenance strategies by analyzing historical data to forecast potential equipment failures before they occur.
Customizable Workflows: WebTMA allows organizations to tailor workflows to their specific needs, ensuring that processes align with operational goals and industry best practices.
Mobile Accessibility: With mobile access, technicians can update work orders and access asset information on-the-go, increasing productivity and reducing response times.
Enhanced Safety: By ensuring regular maintenance and inspections, WebTMA contributes to a safer working environment, reducing the risk of accidents and equipment malfunctions.
Centralized Information: The platform consolidates all maintenance-related data into a single, accessible location, improving data accuracy and reducing the risk of information silos.
Vendor Management: WebTMA streamlines vendor interactions by tracking service contracts, performance, and costs, ensuring that external services are managed effectively.
Environmental Impact Reduction: By optimizing resource use and extending asset lifecycles, WebTMA supports sustainability initiatives and reduces the environmental footprint of maintenance operations.

Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
- Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
- Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
- Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
- Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
- Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
- IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
- Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
- Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
- Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
- Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
- Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
- Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
- Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
- Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
- KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
- Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
- Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
- Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Request Management: Track assignments and submissions on work requests to improve customer service and increase response times. Use customizable request forms to collect as many details as needed.
Materials Management: Monitor and manage materials efficiently. Organize and track inventory from quote creation to parts issuing against work or sales orders.
Custodial Management: Simplify custodial operations throughout the organization. Streamline custodial staff activities, workflow processes and cleaning supplies on a single dashboard to monitor costs.
Executive Dashboard: Get real-time access to critical information and make data-driven decisions. View KPIs in various formats such as charts, graphs, tables and digital gauges.
Fleet Management: Track vehicle information, reservations, charges and rentals to maximize the value of fleets and motor pools.
GIS Integration: Get geospatial context for maintenance operations and asset locations by integrating with geographical information systems (GIS). View workloads and location information, including asset and infrastructure history, on a digital map.
Archive and Purge: Group data into smaller batches and control visibility over important information by archiving or purging when necessary. Tag individual records to make them ineligible for archiving.
IT Service Management: Account for assets required for network and IT infrastructure, like computers, switches, routers and software. Review parts costs, work orders and depreciation values for peripheral equipment, computer networks and software.
Report Manager and Report Writer: Generate on-screen reports and print, download or send to Microsoft Excel. Use pre-formatted report templates or modify as per organizational requirements.

Product Ranking

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#56

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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 399 user reviews from 5 recognized software review sites.

88%

of users recommend this product

WebTMA has a 'great' User Satisfaction Rating of 88% when considering 33 user reviews from 2 recognized software review sites.

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Awards

Synopsis of User Ratings and Reviews

Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.

Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.

Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.

Ease of Use: WebTMA is recognized for its user-friendly design and intuitive interface, making it easy for both technical and non-technical staff to navigate and utilize its features effectively.

Robust Features: WebTMA offers a comprehensive suite of features, including work order management, preventive maintenance scheduling, asset tracking, and reporting, enabling organizations to effectively manage their maintenance operations.

Excellent Customer Support: Users consistently praise WebTMA's responsive and helpful customer support team, ensuring that any issues or questions are addressed promptly and efficiently.

Cloud-Based Accessibility: As a cloud-based solution, WebTMA provides users with the flexibility to access the system from anywhere with an internet connection, facilitating remote work and on-the-go updates.

Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.

Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.

Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Reporting Limitations: Some users have reported that the reporting features in WebTMA could be more robust and user-friendly.

Feature Disparity: There are concerns that new features and updates are often prioritized for SaaS customers, leaving self-hosted users with older versions and limited access to the latest advancements.

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.They offer a free trial, so you can test it out and see if it's the right fit for you.

Is WebTMA the web to your heart when it comes to CMMS software? User reviews from the past year indicate a mixed bag. WebTMA shines with its robust task and preventive maintenance modules, allowing for efficient management of maintenance activities. Users rave about the user-friendly interface and ease of navigation, making it accessible even for beginners. The advanced reporting features and personalized dashboards empower users with valuable insights and data visualization. However, a significant drawback is the slow pace of updates for self-hosted customers, leaving them trailing behind their SaaS counterparts. Some users have also reported inconsistencies with service level agreements, with ticket resolution times ranging from days to months. WebTMA's strength lies in its comprehensive functionality and user-friendliness, making it a suitable option for organizations of all sizes. The software's ability to streamline maintenance tasks, generate insightful reports, and provide a customizable experience has garnered praise from users. For instance, one user highlighted the software's consistency across screens, stating that "once you learn the basic navigation, you can handle virtually anything in the system." However, the slow update cycle for self-hosted deployments and occasional issues with service level agreements are areas that potential users should carefully consider. WebTMA is best suited for organizations that prioritize a user-friendly interface, comprehensive functionality, and robust reporting capabilities. Its strengths in task management, preventive maintenance, and data visualization make it an asset for businesses looking to optimize their maintenance operations. However, organizations that require frequent updates or have strict service level agreements may want to explore alternative options or consider the SaaS version of WebTMA.

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FAQ

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