Home > CMMS Software > Maintenance Connection > Maintenance Connection vs IFS EAM

Maintenance Connection vs IFS EAM

Last Updated: November 18th, 2024

Our analysts compared Maintenance Connection vs IFS EAM based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Maintenance Connection is a CMMS solution that helps you streamline maintenance operations and empowers you to take control of your assets.

You can centralize your asset information, automate preventive maintenance tasks and facilitate communication between your teams to improve equipment uptime and increase productivity.

Features like asset management, multi-site capabilities, predictive maintenance tools, work order tracking, and reporting and analytics modules enable you to gain valuable insights into your operations and make data-driven decisions.

However, you should consider potential challenges such as complex implementation, limited reporting capabilities and slow performance.

While specific user reviews for the system are limited, the vendor offers a free trial to help you evaluate its suitability for your organization.

The cost depends on your deployment choice (cloud or on-premise), with possible extras for add-ons and setup. You can also request a customized quote.

IFS EAM is an enterprise asset management software solution designed to help organizations optimize asset performance, extend asset lifecycles, and reduce maintenance costs. It offers comprehensive functionalities for managing the entire asset lifecycle, from procurement and commissioning to maintenance, repair, and operations (MRO). IFS EAM caters to organizations across various industries with complex asset-intensive operations, including manufacturing, oil & gas, utilities, and transportation. Its key benefits include improved asset uptime and reliability, reduced maintenance costs, enhanced compliance, and data-driven decision making. Popular features include work order management, preventive maintenance scheduling, inventory control, and analytics dashboards. User experiences highlight IFS EAM's strengths in its scalability, flexibility, and user-friendly interface. Users appreciate the software's ability to integrate with other enterprise systems and adapt to specific industry needs. However, some users report challenges with the initial setup and customization process. IFS EAM offers various pricing models depending on deployment type, number of users, and required modules. Pricing typically ranges from tens of thousands to hundreds of thousands of dollars annually, paid on a subscription basis.

Pros

Scalable and flexible
User-friendly interface
Integrates with other systems
Improves asset uptime
Reduces maintenance costs

Cons

Complex initial setup
Customization can be challenging
Limited reporting capabilities
High cost of ownership
Steep learning curve

$45/User, Monthly

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Tailored to your specific needs

$165/User, Monthly

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Tailored to your specific needs

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24/7 Live Support

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Product Insights

Maximize Equipment Uptime: The New York Times prevented equipment breakdowns and ensured smooth newspaper production and delivery by using proactive maintenance techniques like asset health tracking and automated preventive maintenance.
Optimize Work Order Management: Husky Rack & Wire streamlined their maintenance operations using automated work order management features. This replaced their previous manual, email-based process, leading to increased efficiency, reduced equipment downtime, and improved communication between technicians and supervisors.
Improve Productivity: Maine Medical Center adopted a digital work order and asset management system which helped them automate reporting, and provide mobile access to technicians, leading to faster response times and reduced unplanned maintenance.
Empower Efficient Maintenance Anywhere: The system enabled a Broadcast Company to carry out maintenance smoothly in remote Arctic locations. Technicians were equipped with tools for reliable data transfer like water-resistant devices, allowing them to track repairs, manage inventory, and access vital information even with limited connectivity.
Save Money: The solution provided SSAB with detailed financial data. They can now track all expenses related to equipment repairs and replacements, leading to better budget allocation and cost control.

Manage Assets Strategically: Manage assets from purchasing to end-of-life. Accurately predict asset ROI and extend asset lifespan to get the most return out of every asset.
Optimize Operational Efficiency: Cut both direct and indirect costs, as well as reduce the loss of revenue from unplanned downtime via work order management, asset monitoring and financial planning.
Streamline Work Orders: Streamline the work order process from the time a new request opens to its completion. Assign to individual technicians and lock with role-based security protocols so only the admin-level can close them.
Consolidate Vehicle Management: Make configuration and fleet management easier and more efficient by performing tasks within the same interface as maintenance tasks.
Improve Regulatory Compliance: Detailed asset profiles and extensive maintenance records help protect from liability and easily prepare for audits.
Manage MRO Tasks: Perform a variety of maintenance, repair, overhaul (MRO) tasks from the interface, reducing the need for additional solutions and jumping between systems to perform simple functions.
Glean Insights: Analyze business data and perform a range of prebuilt analysis models to make better decisions based on metrics and models.

Asset Management: Manage your entire asset lifecycle from acquisition to disposal.
- Multi-Site Capabilities: Whether you're a factory with machines spread across multiple sites or a school district managing buildings and buses, you can stay on top of your assets with centralized data and visibility.
- Asset Hierarchy: Arrange everything neatly in folders, just like on your computer. You might have a folder for "Radiology Department," with subfolders for "MRI Machines" and "X-Ray Equipment.”
- Asset Profiles: You don't need to be a tech whiz to create a new asset profile. The drag-and-drop interface offers an intuitive way to create, search and edit asset profiles.
- Asset Search: Need to find the maintenance history of a specific equipment? Just search for it by name, location, or even its current status, like "needs repair" or “out of service.”
Predictive Maintenance: Shift from reactive to proactive maintenance with predictive maintenance tools.
- Condition Monitoring: Set up alerts that go off when things like temperature or pressure start acting up. That way, you know there's a potential problem before it becomes a major headache.
- IoT Integration: By connecting sensors to your equipment, you get real-time performance data, allowing you to catch problems early. For example, if a sensor detects unusual vibrations or a temperature change, you'll be alerted immediately.
- Configurable Dashboard: Some machines are critical for your operations and need more attention than others. Dashboards help you figure out which ones need more frequent maintenance. They also provide a clear picture of how your current maintenance strategies are performing. Are you fixing things as they break, or are you getting ahead with preventive maintenance?
Preventive Maintenance: Schedule tasks proactively, optimize technician routes and prioritize critical equipment to prevent unexpected downtime.
- Scheduling: Plan preventive maintenance tasks based on time, usage or condition-based triggers to minimize unexpected breakdowns. Imagine you've got a fleet of delivery trucks. You can set it up so that every 5,000 miles, the system automatically generates a work order for an oil change. You can set reminders for less frequent tasks like annual inspections.
- Route Management: Help technicians plan their routes, access work orders and update statuses in real time. This means less time wasted driving around and more time spent on actual maintenance.
- Prioritization: Prioritize tasks based on criticality. So, if a machine is essential for production, the system will schedule its maintenance ahead of less urgent tasks. This helps prevent those nightmare scenarios where crucial equipment fails unexpectedly.
Work Order Management: Create work orders with all the important details, like what needs fixing, how urgent it is and when it needs to be done. Assign them to the right people, so everyone knows who's responsible.
Maintenance Request Form: Open the request form on your phone, describe the issue, snap a photo if needed and hit submit. Your request goes straight to the maintenance team. Track the progress in real time — see when it’s assigned, being worked on and fixed.
Inventory Management: Tackle issues like stockouts and procurement inefficiencies with inventory management capabilities.
- Inventory Control: Automate inventory management using minimum and maximum values, reorder points and material transfers. For instance, if your spare AC filters drop below a certain number, it sends you a notification and can even generate a purchase order to restock them.
- Barcode Capabilities: Check out parts, perform inventory counts and receive new items using barcode scanners.
- Stockroom Management: Keep track of all your inventory costs and know exactly what's on hand, what's available and what's reserved.
Reporting and Analytics: Use statistical reports with 150 prebuilt designs and customizable formats to gain insight into your operations.
- Forecasting: Predictive maintenance capabilities enable you to stock just the right amount, so you're not wasting money on excess inventory or scrambling to find parts when you need them most. It also lets you estimate future work order volumes and types based on historical data to plan your team's time and resources effectively.
- KPI Dashboard: Gain a real-time snapshot of how everything's running. You can customize the dashboard to see the metrics that matter the most to you, whether it's work order completion rates, equipment downtime or anything else that keeps you up at night.
- Auto Notifications: If something goes off the rails, you can set up alerts to get notified immediately, so you can jump on it and keep things running smoothly.
- Audit Logs: Track all changes made to work orders, including who made the changes, what was changed and when. And just like a confidential file, only the right people can access this audit log, keeping your data safe and sound.
- Configurable Reports: Turn your existing dashboards into shareable reports, available in visually appealing formats and printer-friendly PDFs. Generate labor, inventory and spare parts, work orders, maintenance history, and asset and equipment depreciation reports to make informed decisions.
Mobile CMMS: The MC Kinetic app enables you to update work orders, log time, and even add new assets on the fly. Capture electronic signatures right on your phone, making the approval process faster and more efficient. Technicians can use geolocation to track location and get turn-by-turn directions to the job site.
Compliance and Audit Preparedness: See who's certified for which tasks, making it easy to assign the right people to the right jobs. Need to schedule some training? You can quickly see who needs a refresher course. The system makes sure the right tasks are done at the right time, so you avoid those "oops, we forgot" moments that auditors hate.

Plant Engineering: Captures early stage costs and stores asset data to accurately record vital information for audit trails, maintenance operations and more.
Document Management:Records and manages changing asset specifications such as maintenance records, meter readings and more. Also manages all contractor interactions directly through the app, including cost analysis, external engineering, maintenance contractors and construction contracts.
Maintenance Management: Offers organization maintenance and a range of maintenance tasks including preparation, fault reporting, execution and final reporting.
Inventory Management: Tracks inventory metrics such as spare parts or small equipment. Notes the number of materials in stock and displays detailed information on each item, such as model number and type, and sends notifications if supplies need to be reordered.
Fleet Management: Offers serialized parts control, preventive maintenance, operational planning and modification management to streamline the fleet management process.
MRO: Supports a range of maintenance, repair, overhaul (MRO) tasks, including quotation handling, configuration management and maintenance execution. Also offers warranty handling, cost tracking, supply chain logistics and invoicing.
Materials Management: Place purchase orders, source materials through the RFQ process, monitor and compare vendor progress against order terms, and manage tracking and receipt of goods delivered.
Business Intelligence: BI reports and models are accessible through the Microsoft Suite, IFS Lobby and many other popular reporting and analysis tools.
Facilities Management: Aids facility planning and maintenance tasks such as automatically shutting off lights, monitoring meter usage and remotely setting HVAC controls.

Product Ranking

#4

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#10

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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

Maintenance Connection has a 'excellent' User Satisfaction Rating of 90% when considering 399 user reviews from 5 recognized software review sites.

83%

of users recommend this product

IFS EAM has a 'great' User Satisfaction Rating of 83% when considering 346 user reviews from 5 recognized software review sites.

1.0 (1)

4.1 (14)

4.4 (47)

4.1 (128)

4.5 (290)

3.8 (26)

4.6 (51)

4.3 (147)

4.9 (10)

4.1 (31)

Awards

Synopsis of User Ratings and Reviews

Manage Multiple Sites: Remote access and collaboration features enable centralized control and support. So even if your team's spread out across the country, it's like everyone's working in the same room.

Streamline Communication: Features like work request portals and document sharing help you keep everyone on the same page.

Improve Compliance: Safety inspections, certifications, maintenance records — CMMS helps you stay on top of it all, reducing risks and keeping you in line with regulations.

Improved Asset Uptime: Users praise IFS EAM's predictive maintenance capabilities, which help prevent equipment failures and minimize downtime.

Reduced Maintenance Costs: Streamlined workflows and optimized maintenance schedules lead to lower maintenance expenses, benefiting users financially.

Enhanced Data Visibility: Users appreciate the centralized data platform that provides comprehensive insights into asset performance and operations, enabling data-driven decision-making.

Increased Operational Efficiency: Automated tasks and improved collaboration within IFS EAM boost overall productivity for users.

Scalability and Flexibility: Users value the ability to adapt the software to their growing asset bases and evolving business needs, ensuring long-term value.

Complex Implementation: Configuring everything correctly takes time and effort, and you might need help from IT or the vendor to get it right.

Limited Reporting Capabilities: Some systems might have limited options or make it difficult to get the exact data you need.

Slow Performance: If the solution is sluggish or takes forever to load, it can really slow down your team and make them less efficient.

Complex Initial Setup: Users find the initial configuration and customization process challenging and time-consuming.

Limited Reporting Capabilities: While reporting features exist, some users find them insufficient and require additional customization.

High Cost of Ownership: The initial license cost and ongoing maintenance fees can be significant, making it less accessible for smaller organizations.

Steep Learning Curve: The software's complexity can lead to a challenging learning experience for new users, requiring extensive training and support.

Limited Mobile Functionality: Although a mobile app is available, some users report limitations in its functionality compared to the desktop version.

If you're looking to bring some order to the chaos of maintenance management, Maintenance Connection seems like it's got your back. It’s focused on tackling those everyday struggles — lost work orders, missed preventive maintenance tasks and communication breakdowns that can slow your team down.Imagine having all your asset information in one place, with easy access to maintenance histories and schedule tasks like clockwork. Plus, you can manage multiple sites and keep everyone connected, even if they're miles apart.Of course, it's not all sunshine and rainbows. Implementing a CMMS can be a bit of a learning curve, and you might find that the reporting isn't as flexible as you'd like. And while there aren’t enough specific user reviews for the system, it's worth keeping in mind that performance and user experience can vary.They offer a free trial, so you can test it out and see if it's the right fit for you.

IFS EAM receives mixed user reviews, highlighting both its strengths and weaknesses. Many users praise its ability to improve asset uptime and visibility, reduce maintenance costs, and optimize operations. Phrases like "predictive maintenance capabilities are excellent" and "data platform is a game-changer" emphasize user satisfaction with these aspects. However, some users find the initial setup and customization process complex, stating "it took longer than expected to get everything working smoothly." Additionally, the high cost and steep learning curve deter some users, with comments like "it's expensive, but worth it if you have the budget" and "the software itself is powerful, but it takes time to learn." When compared to similar products, users acknowledge IFS EAM's strengths. One user commented, "IFS EAM is more scalable and flexible than [competitor name], which was important for our growing business." Another noted, "While [competitor name] has a steeper learning curve, IFS EAM offers more user-friendly features." However, some users feel its reporting capabilities are lacking compared to competitors, stating "we need to use additional tools for advanced reporting, which is inconvenient." Overall, user reviews suggest IFS EAM as a powerful tool for organizations seeking comprehensive asset management with the resources to handle its initial complexities and cost. Its strengths in scalability, flexibility, and data visibility set it apart from some competitors, but its high cost and learning curve may require careful consideration.

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FAQ

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