Home > CMMS Software > Maintenance Care > Maintenance Care vs iMaint

Maintenance Care vs iMaint

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Our analysts compared Maintenance Care vs iMaint based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Maintenance Care Software Tool
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iMaint Software Tool
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Product Basics

Analyst Rating

75 Detailed Analysis

User Sentiment

Excellent User Sentiment (165 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (20 Reviews)
Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.

It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

Pros
  • Tracks Work Orders
  • Improves Efficiency
  • Reduces Downtime
  • Cost Savings
  • Data-Driven Decisions
 Cons
  • Initial Set-Up Time
  • User Training Needed
  • Data Entry Burden
  • Software Cost
  • Integration Challenges
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DPSI developed iMaint to help facility managers automate the work order process, streamline maintenance tasks, generate reports and manage assets. It comes in three purchase plan tiers: Small Business, Online Enterprise and On-Premise, all of which offer scaling features and pricing to fit unique organizational needs.

It centralizes asset data and automates many maintenance tasks to give access to all areas of operation from a single interface. It aims to lower operating costs, save users money and improve overall organizational efficiency.
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$100 Monthly
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$60/User, Monthly
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Product Assistance

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Product Insights

  • Streamline Work Orders: Generate work orders automatically by modifying and approving maintenance requests. Include due dates and assignees while approving requests to schedule work orders. 
  • Centralize Asset Data: Store extensive details in asset profiles to track critical information in one place. Track manufacturing details, purchase dates, life expectancy, ROI data, depreciation and more for any asset logged in the system. 
  • Derive Valuable Insights: Turn maintenance and asset records into actionable insights through scheduled or ad-hoc reporting. Set delivery options while scheduling reports to automatically provide managers and key stakeholders with the data they need. 
  • Mobilize Technicians: Empower maintenance technicians with system access from anywhere. Enable them to pull up asset information, including manufacturer, model, maintenance history, available parts and more, on-site. 
  • Customize Workflows: Set up work order and preventive maintenance tasks with custom fields and triggers to create automations and restrictions. 
  • Avert Equipment Failure: Schedule maintenance and receive automated reminders. Stay on top of preventive vs. run-to-failure maintenance to avoid equipment failure and extend asset life spans. 
  • Regulate Contracts: Digitally store, manage and retrieve contracts using vendor and customer management capabilities. Sort through contracts in list views to quickly identify ending contracts and regulate renewals. 
  • Scale Any Time: Take advantage of unlimited user profiles to scale operations up or down as needed. 
  • Expand Capabilities: Integrate several third-party applications with out-of-the-box compatibility or create custom integrations through API access to connect maintenance data with other business operations. 
  • Enhance Security: Keep confidential information safe with various back-end protocols like data-at-rest encryption and custom session timeout management. Configure varying security protocols for location- and role-based access. 
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  • Improved Asset Lifespan: By scheduling regular maintenance and tracking asset performance, iMaint helps extend the life of equipment, reducing the need for costly replacements.
  • Enhanced Productivity: Automating maintenance tasks and work orders allows technicians to focus on critical repairs, minimizing downtime and boosting overall productivity.
  • Cost Reduction: iMaint identifies inefficiencies and unnecessary expenditures, enabling organizations to cut costs through better resource allocation and inventory management.
  • Regulatory Compliance: The software maintains detailed records and generates reports to ensure compliance with industry regulations, reducing the risk of fines and legal issues.
  • Data-Driven Decisions: With comprehensive analytics and reporting tools, iMaint provides insights that inform strategic decisions, optimizing maintenance operations and resource use.
  • Risk Mitigation: Predictive maintenance features help identify potential failures before they occur, reducing the risk of unexpected breakdowns and associated safety hazards.
  • Streamlined Communication: iMaint facilitates better communication between maintenance teams and other departments, ensuring everyone is aligned and informed about ongoing tasks and priorities.
  • Customizable Workflows: The software allows for tailored workflows that match specific organizational needs, improving efficiency and ensuring that processes align with business goals.
  • Inventory Optimization: By tracking parts and supplies, iMaint helps maintain optimal inventory levels, preventing overstocking and stockouts that can disrupt operations.
  • Scalability: iMaint can grow with your business, accommodating increasing numbers of assets and users without sacrificing performance or usability.
  • Enhanced Accountability: With detailed logs and audit trails, iMaint ensures accountability by tracking who performed what tasks and when, fostering a culture of responsibility.
  • Time Savings: Automated scheduling and notifications reduce the time spent on administrative tasks, allowing maintenance teams to focus on more value-added activities.
  • Integration Capabilities: iMaint can integrate with other business systems, such as ERP and accounting software, providing a seamless flow of information across the organization.
  • Improved Safety: By ensuring equipment is properly maintained, iMaint contributes to a safer working environment, reducing the likelihood of accidents and injuries.
  • Real-Time Monitoring: The software provides real-time updates on maintenance activities and asset conditions, enabling quick responses to emerging issues.
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  • Maintenance Requests: Use a desktop shortcut or mobile app to quickly access and submit maintenance request forms. Provide access to employees or other facility occupants to receive requests from outside the maintenance department. 
    • Request Form: Enable employees, customers or building occupants to submit maintenance requests online through a customizable, branded request portal. 
    • Duplication Checker: Alert submitters to possible duplicate requests. Automatically provide details for existing requests, including building, room and issue information, to reduce duplicates. 
    • Sticky Notes: List custom notes for scheduled preventive maintenance on the request form page, such as shutting off water lines at a specific date and time, to avoid unnecessary maintenance requests. 
  • Work Order Management: Create, review and manage work orders in a single space. Edit and approve requests to automatically transition them into open work orders. 
    • Signature & Timestamp: Add name, date and time to work orders when making changes or tracking progress with the click of a single button based on the individual user profile editing the work order. 
    • Audit Log: Track every change ever made to work orders — with or without signature and timestamp notes — including user, date and time directly in work order histories. 
    • Push Notifications: Set up push notifications for individuals based on task type and location to automatically alert the correct employees about new work orders. 
  • Preventive Maintenance: Create and schedule unlimited preventive maintenance tasks. 
    • Scheduler: Set recurring preventive maintenance schedules. Use list and calendar views to filter preventive maintenance tasks by various parameters, such as date, type, location and asset. 
    • Templates: Build preventive maintenance schedules using pre-built or custom templates. 
    • Triggers: Set time-based preventive maintenance triggers to automatically schedule tasks and assign technicians or third-party vendors. 
    • Multi-Facility Master Schedules: Develop a master preventive maintenance schedule for multiple facilities. Allow individual locations to modify and reschedule tasks. Approve or override modifications in the master schedule. 
    • Summary Questionnaires: Design custom summary questionnaires with checklists and closed- and open-ended questions. Automatically generates PDFs and attaches them to preventive maintenance tasks upon submission. 
  • Asset Management: Log and manage detailed asset records to make decisions based on useful life, recorded maintenance history, inflation percentage, replacement cost and more. 
    • Part Linking: Link parts and equipment from inventory to specific assets they’re commonly used to maintain. 
    • Downtime Tracker: Track downtime automatically for specific assets based on work orders tied to the piece of equipment. Check asset details to see the duration between when a work order opens and closes. 
    • History: Access complete asset histories, including maintenance and issues. Check frequency and type of maintenance to determine if there’s an underlying problem causing unnecessary downtime. 
    • Barcoding: Generate unique barcode stickers for all assets stored within the system. Scan barcodes using the mobile app to pull up asset information, such as maintenance history, on location. 
  • Task List: View work orders and preventive maintenance tasks together in one complete list view. Filter through various parameters to quickly find specific tasks. 
    • Customizable Fields: Enable customized, interactive fields on tasks. Set stipulations that prevent maintenance members from closing work orders and preventive maintenance tasks before filling out all fields. 
  • Employee Calendar: Users can review and manage tasks specifically assigned to their profiles through an interactive, color-coded calendar view. 
  • Reporting & Analytics: Run hundreds of predefined reports, such as task stats on average days to close work orders, or generate custom analytics. Schedule reports for any duration and assignee to automatically deliver insights to specific employees. 
    • Embedded Tableau Integration: Integrate and embed Tableau directly into the system to further assist with data analysis and decision-making. 
  • Mobile App: Access nearly all capabilities from native Android and iOS apps. Pull up and edit maintenance requests, work orders, preventive maintenance tasks, asset information and more from the field. 
  • Integrations: Integrate with Amazon’s Alexa or use Zapier and API access to build custom integrations, refining workflows to incorporate hundreds of other business platforms. 
  • 3DVR: Receive a customized, 3D virtual reality facility map including assets. Pull up real-time asset information directly within the map. 
  • Temperature Sensors: Attach temperature sensors to assets and set triggers to receive real-time notifications when asset temperatures rise out of range. Address overheating issues before they become major malfunctions. 
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  • Cost Tracking and Budget Analysis: Project management tools help track expenditures, create budgets, forecast future project costs and more.
  • Purchase Order Generation: Procurement is easy with automated reorder and purchase order creation options. Set the system to monitor stockroom levels and receive alerts when levels are low.
  • Inventory and Parts Management: Track spare parts, keep equipment organized and reorder inventory when stock is low.
  • Maintenance Scheduling: Interactive calendar interfaces allow managers to schedule maintenance tasks far into the future, assign them to specific technicians and monitor that they’ve been completed.
  • Work Order Management: Role-based access allows guests, technicians and administrators to create work order requests, then administrators can assign them and mark them as completed.
  • Asset Management: Keep asset profiles and repair histories close together to maintain assets’ health and extend their lifespans.
  • Mobile App: Access from laptops, tablets and mobile phones to make entering data on the go easier.
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Product Ranking

#20

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#16

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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iMaint
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 25 70 80 100 83 79 83 61 93 53 83 67 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 165 reviews
Great User Sentiment 20 reviews
93%
of users recommend this product

Maintenance Care has a 'excellent' User Satisfaction Rating of 93% when considering 165 user reviews from 2 recognized software review sites.

88%
of users recommend this product

iMaint has a 'great' User Satisfaction Rating of 88% when considering 20 user reviews from 2 recognized software review sites.

4.6 (78)
4.3 (2)
4.7 (87)
4.4 (18)

Awards

Maintenance Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Work Orders & Maintenance Requests: 87% of users who mentioned work orders and maintenance requests felt they were easy to use and improved their overall maintenance activities.
User-Friendliness: According to 91% of users, the interface is user-friendly and the system is easy to navigate.
Preventive Maintenance Scheduling: 78% of users mentioning preventive maintenance said scheduling was simple, and it holds organizations accountable to maintenance needs.
Mobile App: 100% of users mentioning the mobile app appreciated the usability and workflow similarity to the web-based application.
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User-Friendly Interface: iMaint is recognized for its intuitive interface, which makes it easy for users to navigate and utilize its features effectively.
Customizable Dashboards: The software offers customizable dashboards, allowing users to tailor the display of key performance indicators and other relevant data to their specific needs.
Mobile Access: iMaint provides mobile access, enabling users to manage maintenance tasks and access data remotely using their iOS or Android devices.
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Tasks: 56% of users mentioning tasks (both work order and preventive maintenance tasks) felt it lacked in certain areas — specifically in the ability to modify comments after creation and choose from multiple priority levels.
Asset Management: According to 60% of users who mentioned asset management capabilities, some of the tools need improvement, such as viewing images taken on the iOS app and searching for equipment.
Robustness: 60% of users mentioned that the system is too robust for their needs, and they’d like an option to pay only for the modules they use.
Reporting: According to 86% of users, reporting isn’t intuitive and user-friendly.
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Steep Learning Curve: New users often find it challenging to adapt to the software's interface and features, especially those unfamiliar with CMMS systems. This suggests a need for more intuitive onboarding and training resources.
Complex Customization: While iMaint is praised for its customizability, some users find the process difficult to navigate for more intricate adjustments, particularly with work orders and purchase orders. This complexity might require additional support or training to fully leverage.
User Manual Clarity: Users have indicated that the software's documentation could benefit from a more visual approach. Incorporating more screenshots, diagrams, and step-by-step guides would make it easier for users to understand and utilize the software's full potential.
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Maintenance Care is a robust yet user-friendly SaaS-based CMMS. When it comes to managing work orders and maintenance requests, navigating the system, scheduling preventive maintenance tasks, and using the mobile app, users' sentiments are overwhelmingly positive. Nearly every user review mentions the system's ease of use, with only a few adding that it sometimes includes too many options, making it time-consuming, if still simple. While users classified tasks, asset management, robustness and reporting as cons more often than not, a majority of those reviews still included positive comments about the respective modules. Additionally, the cons from user reviews are at slimmer margins than the pros. With scalability through unlimited user access, Maintenance Care is a great CMMS choice for any sized company with the ability to navigate and analyze complex reporting.

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Is iMaint truly a cut above when it comes to maintenance management software? User reviews from the past year suggest that iMaint is a robust and user-friendly CMMS solution that excels in several key areas. Users consistently highlight its customizability, allowing them to tailor the software to their specific needs, much like adjusting a wrench for different bolt sizes. The comprehensive reporting tools provide valuable insights into maintenance operations, enabling data-driven decision-making. Moreover, iMaint's intuitive design simplifies user training and implementation across multiple locations, ensuring a smooth transition for organizations. However, no software is without its drawbacks. Some users have expressed that the mobile app could benefit from enhanced functionality to minimize reliance on paper-based processes, which can be cumbersome in today's digital age. Additionally, while iMaint offers a wide array of features, a few users found the initial setup process for certain tasks, such as recurring preventative maintenance, to be somewhat complex. Despite these minor shortcomings, iMaint remains a powerful tool for organizations seeking to optimize their maintenance management processes. Its strengths in customizability, reporting, and user-friendliness, coupled with its highly-regarded customer support, make it a compelling choice for businesses of all sizes looking to streamline their maintenance operations and maximize efficiency.

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Screenshots

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