Home > CMMS Software > Maintenance Care > Maintenance Care vs CleanTelligent

Maintenance Care vs CleanTelligent

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Our analysts compared Maintenance Care vs CleanTelligent based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Maintenance Care Software Tool
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CleanTelligent Software Tool
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Product Basics

Analyst Rating

75 Detailed Analysis

User Sentiment

Excellent User Sentiment (165 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (77 Reviews)
Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.

It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

Pros
  • Tracks Work Orders
  • Improves Efficiency
  • Reduces Downtime
  • Cost Savings
  • Data-Driven Decisions
 Cons
  • Initial Set-Up Time
  • User Training Needed
  • Data Entry Burden
  • Software Cost
  • Integration Challenges
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CleanTelligent helps cleaning companies and services streamline the quality control process. It simplifies janitorial management for both service providers and customers.

It provides a competitive edge to building contractors and facility managers and enables people to live happier lives at home and work. It offers customizable solutions to meet the needs of contractors as well as building patrons.
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$100 Monthly
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$175 Monthly
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Tailored to your specific needs
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HMS Host
Nationwide
Orlando Health
Radisson Hotel
Reagan International
Redline Menu
RentDigi
University of Washington
YMCA
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Product Assistance

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Product Insights

  • Streamline Work Orders: Generate work orders automatically by modifying and approving maintenance requests. Include due dates and assignees while approving requests to schedule work orders. 
  • Centralize Asset Data: Store extensive details in asset profiles to track critical information in one place. Track manufacturing details, purchase dates, life expectancy, ROI data, depreciation and more for any asset logged in the system. 
  • Derive Valuable Insights: Turn maintenance and asset records into actionable insights through scheduled or ad-hoc reporting. Set delivery options while scheduling reports to automatically provide managers and key stakeholders with the data they need. 
  • Mobilize Technicians: Empower maintenance technicians with system access from anywhere. Enable them to pull up asset information, including manufacturer, model, maintenance history, available parts and more, on-site. 
  • Customize Workflows: Set up work order and preventive maintenance tasks with custom fields and triggers to create automations and restrictions. 
  • Avert Equipment Failure: Schedule maintenance and receive automated reminders. Stay on top of preventive vs. run-to-failure maintenance to avoid equipment failure and extend asset life spans. 
  • Regulate Contracts: Digitally store, manage and retrieve contracts using vendor and customer management capabilities. Sort through contracts in list views to quickly identify ending contracts and regulate renewals. 
  • Scale Any Time: Take advantage of unlimited user profiles to scale operations up or down as needed. 
  • Expand Capabilities: Integrate several third-party applications with out-of-the-box compatibility or create custom integrations through API access to connect maintenance data with other business operations. 
  • Enhance Security: Keep confidential information safe with various back-end protocols like data-at-rest encryption and custom session timeout management. Configure varying security protocols for location- and role-based access. 
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  • Improve Quality Control: Maintain cleaning standards by streamlining the cleaning process and delivering consistent services. Reduce time spent on correcting cleaning errors and decrease labor costs. 
  • Multitasking: Create, start and close work orders from a single interface. Schedule and confirm recurring cleaning tasks. Update work order statuses and submit reports in real time. 
  • Protect Project Margins: Manage project budgets by reducing employee downtime. Automate communication between custodial managers and building patrons by providing QR codes to report cleaning statuses. 
  • Increase Productivity: Equip team members with information about jobs. Allow cleaners to close more work orders by making fewer trips to the supply closet, saving time and increasing productivity. 
  • Showcase Team Results: Create an opportunity for the janitorial team’s work to be noticed for due credit. Improve service health and the bottom line by displaying the overall impact of cleaning services on facilities. 
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  • Maintenance Requests: Use a desktop shortcut or mobile app to quickly access and submit maintenance request forms. Provide access to employees or other facility occupants to receive requests from outside the maintenance department. 
    • Request Form: Enable employees, customers or building occupants to submit maintenance requests online through a customizable, branded request portal. 
    • Duplication Checker: Alert submitters to possible duplicate requests. Automatically provide details for existing requests, including building, room and issue information, to reduce duplicates. 
    • Sticky Notes: List custom notes for scheduled preventive maintenance on the request form page, such as shutting off water lines at a specific date and time, to avoid unnecessary maintenance requests. 
  • Work Order Management: Create, review and manage work orders in a single space. Edit and approve requests to automatically transition them into open work orders. 
    • Signature & Timestamp: Add name, date and time to work orders when making changes or tracking progress with the click of a single button based on the individual user profile editing the work order. 
    • Audit Log: Track every change ever made to work orders — with or without signature and timestamp notes — including user, date and time directly in work order histories. 
    • Push Notifications: Set up push notifications for individuals based on task type and location to automatically alert the correct employees about new work orders. 
  • Preventive Maintenance: Create and schedule unlimited preventive maintenance tasks. 
    • Scheduler: Set recurring preventive maintenance schedules. Use list and calendar views to filter preventive maintenance tasks by various parameters, such as date, type, location and asset. 
    • Templates: Build preventive maintenance schedules using pre-built or custom templates. 
    • Triggers: Set time-based preventive maintenance triggers to automatically schedule tasks and assign technicians or third-party vendors. 
    • Multi-Facility Master Schedules: Develop a master preventive maintenance schedule for multiple facilities. Allow individual locations to modify and reschedule tasks. Approve or override modifications in the master schedule. 
    • Summary Questionnaires: Design custom summary questionnaires with checklists and closed- and open-ended questions. Automatically generates PDFs and attaches them to preventive maintenance tasks upon submission. 
  • Asset Management: Log and manage detailed asset records to make decisions based on useful life, recorded maintenance history, inflation percentage, replacement cost and more. 
    • Part Linking: Link parts and equipment from inventory to specific assets they’re commonly used to maintain. 
    • Downtime Tracker: Track downtime automatically for specific assets based on work orders tied to the piece of equipment. Check asset details to see the duration between when a work order opens and closes. 
    • History: Access complete asset histories, including maintenance and issues. Check frequency and type of maintenance to determine if there’s an underlying problem causing unnecessary downtime. 
    • Barcoding: Generate unique barcode stickers for all assets stored within the system. Scan barcodes using the mobile app to pull up asset information, such as maintenance history, on location. 
  • Task List: View work orders and preventive maintenance tasks together in one complete list view. Filter through various parameters to quickly find specific tasks. 
    • Customizable Fields: Enable customized, interactive fields on tasks. Set stipulations that prevent maintenance members from closing work orders and preventive maintenance tasks before filling out all fields. 
  • Employee Calendar: Users can review and manage tasks specifically assigned to their profiles through an interactive, color-coded calendar view. 
  • Reporting & Analytics: Run hundreds of predefined reports, such as task stats on average days to close work orders, or generate custom analytics. Schedule reports for any duration and assignee to automatically deliver insights to specific employees. 
    • Embedded Tableau Integration: Integrate and embed Tableau directly into the system to further assist with data analysis and decision-making. 
  • Mobile App: Access nearly all capabilities from native Android and iOS apps. Pull up and edit maintenance requests, work orders, preventive maintenance tasks, asset information and more from the field. 
  • Integrations: Integrate with Amazon’s Alexa or use Zapier and API access to build custom integrations, refining workflows to incorporate hundreds of other business platforms. 
  • 3DVR: Receive a customized, 3D virtual reality facility map including assets. Pull up real-time asset information directly within the map. 
  • Temperature Sensors: Attach temperature sensors to assets and set triggers to receive real-time notifications when asset temperatures rise out of range. Address overheating issues before they become major malfunctions. 
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  • Inspection Management: Analyze every inspection report and calculate cleaning trends. Identify causes of cleaning errors and use that data to implement corrective measures. 
  • Work Order Management: Streamline communication between clients, building patrons and employees by keeping everyone in the loop. Provide real-time updates to clients and cleaners about work order statuses. Ease contract fulfillment by offering direct information access to all parties involved. 
  • Job Scheduling: Schedule and manage cleaning services ahead of time. Ensure employees have access to all relevant job details and equipment to reduce employee downtime and labor costs. 
  • Mobile Surveys: Allow patrons to directly report sanitation issues to the team using QR codes to improve customer service. Offer detailed surveys on mobile devices to receive issue and satisfaction reports. 
  • Reports and Business Intelligence: Track team performance and summarize data using comprehensive reports and visually appealing graphical representations. Use data to plan and implement positive changes to cleaning processes. Improve overall service and raise employee accountability. 
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Product Ranking

#20

among all
CMMS Software

#107

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maintenance Care
CleanTelligent
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 25 70 80 100 83 79 83 61 93 53 83 67 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 165 reviews
Great User Sentiment 77 reviews
93%
of users recommend this product

Maintenance Care has a 'excellent' User Satisfaction Rating of 93% when considering 165 user reviews from 2 recognized software review sites.

83%
of users recommend this product

CleanTelligent has a 'great' User Satisfaction Rating of 83% when considering 77 user reviews from 3 recognized software review sites.

4.6 (78)
2.3 (3)
n/a
4.22 (37)
4.7 (87)
4.2 (37)

Awards

Maintenance Care stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Work Orders & Maintenance Requests: 87% of users who mentioned work orders and maintenance requests felt they were easy to use and improved their overall maintenance activities.
User-Friendliness: According to 91% of users, the interface is user-friendly and the system is easy to navigate.
Preventive Maintenance Scheduling: 78% of users mentioning preventive maintenance said scheduling was simple, and it holds organizations accountable to maintenance needs.
Mobile App: 100% of users mentioning the mobile app appreciated the usability and workflow similarity to the web-based application.
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Streamlined Work Order Management: CleanTelligent simplifies work order creation, assignment, and tracking, ensuring efficient task management and completion. The platform allows users to easily create and assign work orders, track their progress, and ensure timely resolution of maintenance issues.
Enhanced Communication and Collaboration: CleanTelligent facilitates seamless communication and collaboration among team members. The software provides tools for real-time communication, allowing users to share updates, discuss issues, and collaborate effectively to resolve maintenance tasks.
Comprehensive Reporting and Analytics: CleanTelligent offers robust reporting and analytics capabilities, providing valuable insights into maintenance operations. Users can generate detailed reports on work order history, asset performance, and other key metrics, enabling data-driven decision-making and process improvement.
Improved Asset Management: CleanTelligent helps organizations effectively manage their assets throughout their lifecycle. The platform allows users to track asset information, schedule preventive maintenance, and monitor asset performance, ensuring optimal asset utilization and reducing downtime.
Mobile Accessibility: CleanTelligent provides mobile access, enabling users to manage maintenance tasks on the go. The mobile app allows technicians to receive work orders, update task status, and access asset information from their smartphones or tablets, improving efficiency and responsiveness.
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Tasks: 56% of users mentioning tasks (both work order and preventive maintenance tasks) felt it lacked in certain areas — specifically in the ability to modify comments after creation and choose from multiple priority levels.
Asset Management: According to 60% of users who mentioned asset management capabilities, some of the tools need improvement, such as viewing images taken on the iOS app and searching for equipment.
Robustness: 60% of users mentioned that the system is too robust for their needs, and they’d like an option to pay only for the modules they use.
Reporting: According to 86% of users, reporting isn’t intuitive and user-friendly.
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Limited Customization: The software's rigidity can hinder tailoring it to specific workflows or unique industry needs, potentially leading to workarounds and inefficiencies.
Mobile App Shortcomings: The mobile app's functionality and user-friendliness may not meet expectations, potentially impacting field technicians' productivity and ease of use.
Reporting Limitations: Generating custom reports or extracting specific data points can be challenging, potentially hindering data analysis and decision-making.
Learning Curve: The software's interface and features may have a steeper learning curve compared to other CMMS options, potentially requiring more time and resources for user training.
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Maintenance Care is a robust yet user-friendly SaaS-based CMMS. When it comes to managing work orders and maintenance requests, navigating the system, scheduling preventive maintenance tasks, and using the mobile app, users' sentiments are overwhelmingly positive. Nearly every user review mentions the system's ease of use, with only a few adding that it sometimes includes too many options, making it time-consuming, if still simple. While users classified tasks, asset management, robustness and reporting as cons more often than not, a majority of those reviews still included positive comments about the respective modules. Additionally, the cons from user reviews are at slimmer margins than the pros. With scalability through unlimited user access, Maintenance Care is a great CMMS choice for any sized company with the ability to navigate and analyze complex reporting.

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CleanTelligent emerges as a strong contender, particularly for cleaning companies and facility management services. User feedback over the past year paints a picture of a solution that prioritizes ease of use and efficient task management, but potential buyers should carefully weigh its limitations before committing. CleanTelligent's intuitive interface and streamlined workflows have resonated with users who value simplicity and efficiency. The software empowers cleaning crews and facility managers to optimize their operations, leading to improved productivity and service quality. However, some users have expressed concerns about the software's limited feature set compared to competitors like 86 Repairs, which may necessitate additional tools or workarounds for more complex tasks. Additionally, CleanTelligent's pricing structure, which can be higher than some alternatives, has been a point of contention for budget-conscious businesses. CleanTelligent's core strength lies in its ability to simplify quality control processes for cleaning companies and facility management services. Its customizable solutions cater to the specific needs of contractors and building occupants, fostering a more collaborative and efficient environment. While it may not be the most feature-rich CMMS solution on the market, its user-friendly design and focus on streamlining cleaning operations make it an ideal choice for businesses seeking a straightforward and effective way to manage their janitorial tasks and enhance service quality.

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Screenshots

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