Home > CMMS Software > Maintenance Care > Maintenance Care vs CHAMPS

Maintenance Care vs CHAMPS

Last Updated: November 18th, 2024

Our analysts compared Maintenance Care vs CHAMPS based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Maintenance Care is a SaaS solution built on a foundation of work order management, preventive maintenance and asset tracking. It’s designed to manage tasks in three steps and includes various integration capabilities to expand workflow options.

It supports unlimited user profiles, providing the flexibility to rope in departments outside of maintenance, such as accounting, for company-wide visibility into asset and maintenance costs and data.

Pros

Tracks Work Orders
Improves Efficiency
Reduces Downtime
Cost Savings
Data-Driven Decisions

Cons

Initial Set-Up Time
User Training Needed
Data Entry Burden
Software Cost
Integration Challenges

CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.

Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.

It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.

While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.

The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.

$100 Monthly

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$50/User, Monthly, License Fee

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Small

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Android

Chromebook

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Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

HMS Host

Nationwide

Orlando Health

Radisson Hotel

Reagan International

Redline Menu

RentDigi

University of Washington

YMCA

we're gathering data

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

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Phone

Chat

FAQ

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Knowledge Base

24/7 Live Support

Phone

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24/7 Live Support

Product Insights

Streamline Work Orders: Generate work orders automatically by modifying and approving maintenance requests. Include due dates and assignees while approving requests to schedule work orders.
Centralize Asset Data: Store extensive details in asset profiles to track critical information in one place. Track manufacturing details, purchase dates, life expectancy, ROI data, depreciation and more for any asset logged in the system.
Derive Valuable Insights: Turn maintenance and asset records into actionable insights through scheduled or ad-hoc reporting. Set delivery options while scheduling reports to automatically provide managers and key stakeholders with the data they need.
Mobilize Technicians: Empower maintenance technicians with system access from anywhere. Enable them to pull up asset information, including manufacturer, model, maintenance history, available parts and more, on-site.
Customize Workflows: Set up work order and preventive maintenance tasks with custom fields and triggers to create automations and restrictions.
Avert Equipment Failure: Schedule maintenance and receive automated reminders. Stay on top of preventive vs. run-to-failure maintenance to avoid equipment failure and extend asset life spans.
Regulate Contracts: Digitally store, manage and retrieve contracts using vendor and customer management capabilities. Sort through contracts in list views to quickly identify ending contracts and regulate renewals.
Scale Any Time: Take advantage of unlimited user profiles to scale operations up or down as needed.
Expand Capabilities: Integrate several third-party applications with out-of-the-box compatibility or create custom integrations through API access to connect maintenance data with other business operations.
Enhance Security: Keep confidential information safe with various back-end protocols like data-at-rest encryption and custom session timeout management. Configure varying security protocols for location- and role-based access.

Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.

Maintenance Requests: Use a desktop shortcut or mobile app to quickly access and submit maintenance request forms. Provide access to employees or other facility occupants to receive requests from outside the maintenance department.

Request Form: Enable employees, customers or building occupants to submit maintenance requests online through a customizable, branded request portal.
Duplication Checker: Alert submitters to possible duplicate requests. Automatically provide details for existing requests, including building, room and issue information, to reduce duplicates.
Sticky Notes: List custom notes for scheduled preventive maintenance on the request form page, such as shutting off water lines at a specific date and time, to avoid unnecessary maintenance requests.

Work Order Management: Create, review and manage work orders in a single space. Edit and approve requests to automatically transition them into open work orders.

Signature & Timestamp: Add name, date and time to work orders when making changes or tracking progress with the click of a single button based on the individual user profile editing the work order.
Audit Log: Track every change ever made to work orders — with or without signature and timestamp notes — including user, date and time directly in work order histories.
Push Notifications: Set up push notifications for individuals based on task type and location to automatically alert the correct employees about new work orders.

Preventive Maintenance: Create and schedule unlimited preventive maintenance tasks.

Scheduler: Set recurring preventive maintenance schedules. Use list and calendar views to filter preventive maintenance tasks by various parameters, such as date, type, location and asset.
Templates: Build preventive maintenance schedules using pre-built or custom templates.
Triggers: Set time-based preventive maintenance triggers to automatically schedule tasks and assign technicians or third-party vendors.
Multi-Facility Master Schedules: Develop a master preventive maintenance schedule for multiple facilities. Allow individual locations to modify and reschedule tasks. Approve or override modifications in the master schedule.
Summary Questionnaires: Design custom summary questionnaires with checklists and closed- and open-ended questions. Automatically generates PDFs and attaches them to preventive maintenance tasks upon submission.

Asset Management: Log and manage detailed asset records to make decisions based on useful life, recorded maintenance history, inflation percentage, replacement cost and more.

Part Linking: Link parts and equipment from inventory to specific assets they’re commonly used to maintain.
Downtime Tracker: Track downtime automatically for specific assets based on work orders tied to the piece of equipment. Check asset details to see the duration between when a work order opens and closes.
History: Access complete asset histories, including maintenance and issues. Check frequency and type of maintenance to determine if there’s an underlying problem causing unnecessary downtime.
Barcoding: Generate unique barcode stickers for all assets stored within the system. Scan barcodes using the mobile app to pull up asset information, such as maintenance history, on location.

Task List: View work orders and preventive maintenance tasks together in one complete list view. Filter through various parameters to quickly find specific tasks.

Customizable Fields: Enable customized, interactive fields on tasks. Set stipulations that prevent maintenance members from closing work orders and preventive maintenance tasks before filling out all fields.

Employee Calendar: Users can review and manage tasks specifically assigned to their profiles through an interactive, color-coded calendar view.
Reporting & Analytics: Run hundreds of predefined reports, such as task stats on average days to close work orders, or generate custom analytics. Schedule reports for any duration and assignee to automatically deliver insights to specific employees.

Embedded Tableau Integration: Integrate and embed Tableau directly into the system to further assist with data analysis and decision-making.

Mobile App: Access nearly all capabilities from native Android and iOS apps. Pull up and edit maintenance requests, work orders, preventive maintenance tasks, asset information and more from the field.
Integrations: Integrate with Amazon’s Alexa or use Zapier and API access to build custom integrations, refining workflows to incorporate hundreds of other business platforms.
3DVR: Receive a customized, 3D virtual reality facility map including assets. Pull up real-time asset information directly within the map.
Temperature Sensors: Attach temperature sensors to assets and set triggers to receive real-time notifications when asset temperatures rise out of range. Address overheating issues before they become major malfunctions.

Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
- Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
- Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
- Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
- Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
- Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
- Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
- Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
- Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
- Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
- Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
- Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
- Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
- Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
Mobile: Access data from anywhere, anytime from mobile devices.
- Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
- Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
- Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
- Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
- Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
Optional Modules: You can access additional modules to make the best use of the system.
- Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
- Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
- Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
- Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.

Product Ranking

#20

among all
CMMS Software

#22

among all
CMMS Software

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Analyst Rating Summary

100

Show More Show More

Maintenance Request Management

Reports and Dashboards

Inventory Management

Maintenance Request Management

Preventive and Predictive Maintenance Management

Purchase Orders Management

Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Maintenance Care

CHAMPS

+ Add Product + Add Product

100%

69%

31%

85%

15%

80%

20%

100%

83%

17%

89%

11%

80%

20%

90%

10%

86%

14%

100%

50%

13%

37%

100%

88%

12%

100%

43%

14%

43%

100%

83%

17%

100%

65%

35%

100%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

44%

56%

28%

72%

User Sentiment Summary

93%

of users recommend this product

Maintenance Care has a 'excellent' User Satisfaction Rating of 93% when considering 165 user reviews from 2 recognized software review sites.

84%

of users recommend this product

CHAMPS has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 4 recognized software review sites.

4.6 (78)

4.5 (6)

n/a

4.1 (41)

4.7 (87)

n/a

4.3 (3)

n/a

5.0 (1)

Awards

Synopsis of User Ratings and Reviews

Work Orders & Maintenance Requests: 87% of users who mentioned work orders and maintenance requests felt they were easy to use and improved their overall maintenance activities.

User-Friendliness: According to 91% of users, the interface is user-friendly and the system is easy to navigate.

Preventive Maintenance Scheduling: 78% of users mentioning preventive maintenance said scheduling was simple, and it holds organizations accountable to maintenance needs.

Mobile App: 100% of users mentioning the mobile app appreciated the usability and workflow similarity to the web-based application.

Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.

Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.

Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.

Tasks: 56% of users mentioning tasks (both work order and preventive maintenance tasks) felt it lacked in certain areas — specifically in the ability to modify comments after creation and choose from multiple priority levels.

Asset Management: According to 60% of users who mentioned asset management capabilities, some of the tools need improvement, such as viewing images taken on the iOS app and searching for equipment.

Robustness: 60% of users mentioned that the system is too robust for their needs, and they’d like an option to pay only for the modules they use.

Reporting: According to 86% of users, reporting isn’t intuitive and user-friendly.

Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.

No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.

Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.

Maintenance Care is a robust yet user-friendly SaaS-based CMMS. When it comes to managing work orders and maintenance requests, navigating the system, scheduling preventive maintenance tasks, and using the mobile app, users' sentiments are overwhelmingly positive. Nearly every user review mentions the system's ease of use, with only a few adding that it sometimes includes too many options, making it time-consuming, if still simple. While users classified tasks, asset management, robustness and reporting as cons more often than not, a majority of those reviews still included positive comments about the respective modules. Additionally, the cons from user reviews are at slimmer margins than the pros. With scalability through unlimited user access, Maintenance Care is a great CMMS choice for any sized company with the ability to navigate and analyze complex reporting.

CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

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