Home > CMMS Software > MaintainX > MaintainX vs CHAMPS

MaintainX vs CHAMPS

Last Updated: November 18th, 2024

Our analysts compared MaintainX vs CHAMPS based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

MaintainX is a cloud-based solution that helps businesses streamline and optimize their maintenance operations. It provides a centralized database for storing all information related to maintenance, including equipment and asset data, work order records, preventive maintenance schedules and more.

It also includes features for work order management, asset tracking and inventory management. It is designed to help businesses improve communication between maintenance and operations teams, reduce downtime, and improve overall equipment reliability.

CHAMPS Software is a comprehensive CMMS solution designed to streamline maintenance operations, enhance asset reliability and optimize costs.

Key features include work order management, preventive maintenance scheduling, inventory control, procurement and workforce control.

It empowers data-driven decision-making through condition-based monitoring, maintenance checklists, meter readings, customizable dashboards and comprehensive reports.

While it receives positive feedback for its functionality and flexibility, potential users should know some limitations. It lacks AI-based capabilities like automated fault detection and demand forecasting and doesn’t offer a global search function.

The vendor typically follows a subscription-based pricing model, with fees varying based on the number of users and additional features required. While the base subscription covers core functionalities, add-on modules or advanced features may incur extra costs.

$16/User, Monthly

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$50/User, Monthly, License Fee

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Product Insights

Improve Productivity: Standardize and centralize procedures, identify and manage processes that have scope for improvement, implement changes and recapitulate the processes to improve the productivity.
Improve Asset Lifecycle: Asset tracking, condition monitoring and preventive maintenance help keep assets at peak performance and extend their useful lifespan.
Customized Templates: Create, digitize and save multiple templates for procedures, forms, checklists and gauge readings.
Real-Time Insights: Get real-time updates on work orders, assets, parts and vehicles. Access reports to understand the current status and the availability of assets.
Intuitive Interface: Manage communication, work orders, preventive maintenance and inventory in an easy-to-use interface.

Streamline Work Order Management: The system scored 100 in our analysis for work order management capabilities (better than other solutions like Maintenance Care and MPulse).
Optimize Maintenance Scheduling: Quaker Oats was able to better define and schedule downtimes for maintenance activities, leading to a 27% increase in schedule usage across the plant.
Enhance Operational Efficiency and Adaptability: The system’s flexibility and customizability allowed Hershey Park to streamline maintenance operations, improve asset management and seamlessly integrate with existing financial systems, all while adapting to the unique needs of a large amusement park and scaling across different departments.
Save Costs and Optimize Inventory Levels: The solution’s inventory control and purchasing functionalities allowed the City of Tallahassee to effectively manage spare parts inventory, track usage against equipment repairs and streamline the procurement process, resulting in cost savings and optimized inventory levels.

Asset Management: Manage equipment, vehicle, facilities and machines. Track costs, downtime and uptime, with notifications when an asset fails to assign it to an appropriate technician. Access information like work performed on asset, asset manuals, asset maintenance details and more.
Reporting: Analyze costs of asset repair, parts used during maintenance, asset downtime and uptime and work order completion. View the history of individual assets on a single screen.
Work Order Management: Assign and track work orders for buildings, equipment, forklifts and more. Submit work orders without having to fill out forms and check employee performance by viewing the history of work orders. Create repetitive work orders on a calendar or have the runtime basis in seconds.
Communication: Easily connect members from different departments, plants, shifts and facilities with a central hub for communication instead of having a disjointed conversation over email, calls and text messages. Ensure everyone is updated and in sync with real-time communication and permanent time stamps.
Compliance: Create and assign inspection procedures, forms and compliance processes to maintain OSHA and other relevant regulations.

Safety Inspection: Create a repeating work order with an attached form for regular safety inspections. Set the frequency to daily, weekly and monthly to send notifications before the inspection.
Audit Trails: Record date and time of inspections, attach photos, files, and signature blocks, and easily export completed inspections.
Escalation Protocols: Notify the escalation team when an inspection item is flagged or fails and create and assign corrective actions.
Quality Control: Measure and standardize quality control processes, identify the root cause of quality issues and deploy corrective actions throughout the organization.

Mobile App: Access a real-time messaging and work order system, with the ability to upload photos to work orders to explain the problems. Prioritize and organize work orders based on urgency, viewable on a single screen. Available on Android, iOS and iPad.
Inventory Management: Set a limit on the requirement of a part and get notified when stock is running low. Make capital decisions and track where the parts are used based on customized reports. Scan barcodes attached on parts and assets to add them to work orders.
Preventive Maintenance: Schedule, organize, repeat and prioritize maintenance activities at a set interval. Attach a form or checklist to work orders for locations, assets, routine inspections and safety checks.
Multi-Language Support: MaintainX supports English, French, Spanish, Danish, German, Italian, Japanese, Dutch, Polish, Portuguese, Czech, Romanian, Russian, Slovak, Turkish and Chinese.

Maintenance: Streamline your maintenance workflows to reduce equipment downtime and eliminate unforeseen hazards.
- Equipment: Create detailed equipment profiles with specifications, purchase info, warranty and maintenance history. Tailor them by creating custom fields to capture specific data points. Choose from various field types (text, numeric, date, dropdown, etc.) to suit your organization's specific needs. Organize assets by location, type or department.
- Preventive Maintenance: Create and maintain a centralized library of standardized maintenance tasks with detailed procedures. Schedule routine tasks like inspections or lubrications to occur at regular intervals (e.g. operating hours or on specific dates). Auto-reserve and assign labor, parts, materials and permits for scheduled maintenance tasks.
- Work Order Management: Employ various work order types (emergency, short form or blanket) with pre-set workflows. Enforce spending approval limits for work order initiation.
- Scheduling: Schedule tasks across multiple days to plan your resources effectively and make sure nothing falls through the cracks. Keep tabs on who's available and when, ensuring that you're not overloading your team. The backlog window gives you a bird's-eye view of all your pending tasks, sorted by priority.
- Job Plan: Create detailed job plans outlining steps, materials, tools and resources for specific tasks. You can save it as a template to use for similar tasks. Attach manuals, diagrams or even videos to give your technicians all the info they need. Easily turn your job plans into work orders, or use them to schedule regular maintenance tasks.
- Meter Reading: Track all sorts of things like how many miles your truck has driven, how hot your machines are running or how many units they've produced. Set specific trigger points for each meter, so that when a value reaches a certain threshold, it automatically triggers a corresponding preventive maintenance task.
Workforce Management: Keep track of your employees' info, skills, and even their emergency contacts. Set up training programs, see who's certified and make sure everyone's up-to-date. Get reports that show you how your team is doing, where you can improve and how to get the most out of your workforce.
Time Card: Allow employees to record their labor time, which can be charged to specific work orders, projects or accounts. There's a handy interface for clerks to manually enter time data, and it even checks for errors before submitting.
Inventory: Access a real-time view of inventory quantities across your entire organization or at specific plant locations.
- Parts and Inventory: Every part you purchase gets its unique code (SKU). You can classify SKUs as miscellaneous (like shipping costs), inventoried (things you stock) or receivable (items on order). Define units of measure for each SKU and set up conversions so you can buy in bulk and track usage in smaller units.
- Valuation Method: Select the best method for your business, whether it's FIFO (first in, first out) or LIFO (last in, first out).
- Material Request: Need parts for a job? Create a material request to reserve everything you need, all in one place. No need to request each part individually. Bundle them all into one request to save time. Make sure your requests are linked to the correct site by setting up default company and location settings for your users.
- Bill of Materials: Create different BOMs to meet your specific needs, whether it's for equipment maintenance, repair jobs or even product manufacturing. Manage how items are added to your BOMs, ensuring accuracy and preventing unauthorized changes.
Procurement: Handle the entire procurement cycle, starting from initial requests (requisitions) to final payments.
- Purchase Order: Customize the approval process to fit your company's rules, so you always know who's signing off on what. Compare your purchase order, the goods you receive and the supplier's invoice to make sure everything matches up. If you need to modify a PO after it's been issued, the system makes it easy to create and track change orders.
- Vendor Management: Keep track of all your vendors' info, from their addresses to who their sales reps are. Group vendors by location, product type they sell, or any other way that makes sense for your business. Set up templates to capture supplier details quickly.
- Accounts Payable: Pay vendors by check and wire or electronic transfer. See which invoices are due and when to manage your cash flow. Automatically calculate sales and taxes, including VAT and GST, so you don't have to worry about getting the numbers wrong.
Mobile: Access data from anywhere, anytime from mobile devices.
- Barcode Scanning: Simply point your phone's camera at a barcode on equipment, a part or even a work order to pull up all the relevant details.
- Dashboard: You get a personalized view of the most important information for your role, like open work orders, upcoming tasks or inventory alerts.
- Real-Time Tracking: You can see who's working on what, how long tasks are taking and if any issues are cropping up.
- Document Approval: Need to approve a work order or purchase request? No need to go back to your desk. You can do it right from your phone.
- Offline Access: This is essential if your team works in areas with spotty reception. They can still access and update work orders, capture data, and even take photos or videos. Once they're back in range, everything syncs up automatically.
Optional Modules: You can access additional modules to make the best use of the system.
- Lockout/Tagout: If multiple jobs need the same breaker locked out, there's no need for a sea of tags. The system smartly links them, so one tag covers multiple tasks. It also stores step-by-step instructions for locking out different equipment types, so workers don't have to rely on memory or outdated manuals.
- Project Tracking: Need to distinguish between a pump repair and a roof leak? The system lets you assign specific codes to different project types, making it easy to filter and sort them later. The conveyor belt replacement is halfway done? Just update the project in the app, and you'll see a visual representation of its progress, like a bar graph filling up.
- Calibration: It's easy to forget when a tool needs calibration, especially if you have hundreds of them. You can set up reminders based on pre-defined schedules or usage to ensure nothing falls through the cracks. Not just anyone can calibrate a precision instrument. The system tracks technician qualifications, ensuring you assign the right person for the task.
- Condition Reporting: Whether you're an operator, technician or manager, if you see something amiss, you can easily create a condition report. You can describe the issue (leaky pipe or foundation damage), location and any potential risks. A single report can spawn multiple actions including repair work orders and evaluations to assess the root cause.

Product Ranking

#99

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#22

among all
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Analyst Rating Summary

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User Sentiment Summary

95%

of users recommend this product

MaintainX has a 'excellent' User Satisfaction Rating of 95% when considering 819 user reviews from 3 recognized software review sites.

84%

of users recommend this product

CHAMPS has a 'great' User Satisfaction Rating of 84% when considering 51 user reviews from 4 recognized software review sites.

4.8 (212)

4.5 (6)

4.75 (318)

4.1 (41)

4.7 (289)

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4.3 (3)

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5.0 (1)

Awards

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise MaintainX for its intuitive interface, making it easy to navigate and manage tasks, even for those unfamiliar with CMMS software.

Mobile-First Design: The mobile app is a standout feature, allowing technicians to access and complete work orders directly from their smartphones, eliminating the need for clunky desktop computers in the field.

Streamlined Workflows: MaintainX simplifies work order creation and management, enabling teams to quickly assign tasks, track progress, and ensure timely completion.

Cost-Effective: Compared to traditional CMMS solutions, MaintainX offers a more affordable pricing structure, making it accessible to businesses of all sizes.

Excellent Customer Support: Users consistently highlight the responsiveness and helpfulness of the MaintainX support team, providing timely assistance and resolving issues efficiently.

Robust Preventive and Predictive Maintenance Capabilities: Excels in condition-based monitoring, maintenance checklists and meter readings.

Good Resource Management Tools: Offers superior labor, material cost, certification, and time tracking compared to FTMaintenance and MPulse.

Data-Driven Decision Making: Enables custom dashboards/reports, scheduled reporting, data export (PDF, Excel, CSV), and role-based access.

Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to tailor the software to their specific needs. For example, they may not be able to create custom fields or reports that align with their unique workflows.

Steep Learning Curve: The interface can be complex and require significant time to learn, especially for users who are new to CMMS software. This can lead to frustration and slow adoption within a team.

Mobile App Issues: Some users have reported issues with the mobile app, such as slow performance or difficulty accessing certain features. This can be problematic for field technicians who rely on the app for daily tasks.

Customer Support: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major concern for businesses that rely on timely assistance to resolve issues.

Lack of AI-Based Capabilities: The system doesn’t offer any AI-based capabilities like automated fault detection, AI-powered analytics and demand forecasting.

No Global Search Function: Lacks a unified search bar for assets, tasks, parts, purchase orders and vendors.

Compatibility Issues: Integrating your CMMS platform with existing enterprise systems like ERP or CRM can be challenging, causing data consistencies.

Users rave about MaintainX's mobile-first design, which makes it easy to manage maintenance tasks on the go. The software is intuitive and user-friendly, even for those who aren't tech-savvy. Users appreciate the ability to create custom templates for procedures and checklists, which helps to standardize processes and ensure consistency. The real-time communication features are also a big hit, allowing teams to stay connected and collaborate efficiently. MaintainX is a great option for businesses that want to streamline their maintenance operations and improve communication between teams. However, some users have expressed concerns about the lack of advanced features, such as inventory management and reporting. While MaintainX is a solid choice for basic maintenance tasks, it may not be the best fit for businesses with complex needs. For example, some users have found that the reporting features are limited and don't provide the level of detail they need to make informed decisions. Additionally, some users have reported issues with the software's stability, with occasional glitches and crashes. Despite these drawbacks, MaintainX remains a popular choice for businesses looking for a simple and affordable CMMS solution. MaintainX is best suited for small to medium-sized businesses that are looking for a user-friendly and affordable CMMS solution. It's a great option for businesses that prioritize mobile access and real-time communication. However, if you need a more robust CMMS with advanced features, such as inventory management and detailed reporting, you may want to consider other options. For example, if you need to track inventory levels and manage spare parts, MaintainX may not be the best choice. However, if you're looking for a simple and easy-to-use solution for managing basic maintenance tasks, MaintainX is a great option.

CHAMPS Software is a comprehensive CMMS solution that helps businesses streamline maintenance operations and enhance asset reliability.The system excels in work order management and maintenance scheduling, as evidenced by its high score in our analysis and success stories from clients like Quaker Oats.It has proven to be adaptable and efficient, meeting the diverse needs of industries ranging from utilities and construction to entertainment and food and beverage.Despite the system offering high customizability, it does have some limitations. The absence of AI-powered features and a comprehensive search function might be a drawback for some users.Additionally, its subscription-based pricing, while eliminating large upfront costs, translates to ongoing expenses that you should consider when evaluating the overall value.

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