Interal vs QWare

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Our analysts compared Interal vs QWare based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Interal is a sophisticated software solution designed to streamline maintenance management tasks, particularly excelling as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. Users benefit from its robust features, including asset management, work order tracking, and preventive maintenance scheduling, which enhance operational efficiency and reduce downtime. Interal stands out with its user-friendly interface and customizable reporting capabilities, allowing organizations to tailor the system to their specific needs. Compared to similar products, users often praise its intuitive design and comprehensive functionality. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a personalized pricing quote. This ensures that organizations can find a solution that aligns with their budget and operational requirements, making Interal a versatile and valuable tool in the realm of maintenance management.
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QWare is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as facilities management, education, healthcare, and manufacturing, where efficient task management and maintenance scheduling are crucial. Users benefit from its intuitive interface, which simplifies work order management, asset tracking, and preventive maintenance scheduling. A standout feature is its customizable dashboard, allowing users to tailor the software to their specific operational needs. Compared to similar products, QWare is praised for its user-friendly design and robust functionality, making it a preferred choice for organizations seeking to enhance their maintenance operations. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. This ensures that pricing aligns with the unique requirements and scale of their operations.
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$95 Monthly
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Chromebook
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Create and Stick to Preventive Maintenance Plans: Assign tasks to technicians with drag-and-drop work orders and track maintenance tasks with real-time updates. Plan repair days, weeks or even months ahead of time to increase asset longevity and decrease unexpected downtime.
  • Make Data-Driven Decisions: Gain insights into maintenance metrics and work orders via dashboards, collect long-term data, and get visibility into operations in order to make smarter decisions.
  • Track Work Order Process: Leverage role-based accounts to request work orders and track their progress once they’ve been approved. Assign tasks and monitor the time spent completing them to track performance and assess productivity.
  • Keep Detailed Maintenance History: Easily access serial numbers, warranty details, asset location, parts lists and maintenance history from a desktop or mobile device to retrieve extensive asset information at a glance as well as update it when needed.
  • Organize Parts: Stay organized by recording profile information, tracking maintenance on individual parts and locating parts within assets to automate organizational tasks and reduce inventory loss.
  • Ensure Safety: Prevent unauthorized access to assets, machinery and the maintenance system using integrated lockout procedures. Safety documents associated with specific equipment are automatically attached to work orders assigned to those assets for easy access that promotes technician safety.
  • Customize Solution: Customize the platform to suit industry and organizational needs.
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  • Depreciation Method Calculation: A unique benefit of Q Ware is its fixed asset accounting features. It allows financial teams to track and monitor the costs associated with individual assets over their lifetime. This solution offers formulas to automatically depreciate fixed assets, reducing the need for manual calculation.
  • Asset Profiles: Users can attach photos, warranty documents, repair history and other vital information in special asset profiles that are individual to each piece of equipment.
  • Asset Categories: Q Ware lets users organize their fixed assets within the system for easy organization. Users can customize those categories, use them to bulk update asset profiles and keep assets up-to-date.
  • Track Record Changes: The program automatically stores updates made to any asset profile from any device and reflects those changes system-wide.
  • Work Order Assignment: Administrators can assign work order requests to individual technicians, ensuring competency, improving accountability and increasing overall transparency into who is supposed to be doing what tasks.
  • Improve Lifespan and ROA: Improved efficiency, preventive maintenance plans and more accurate asset labeling all work together to keep assets in better working order for a longer lifespan.
  • Customizable: Q Ware offers a variety of customization options from five mix-and-match modules to make sure users get exactly what they need from their CMMS system.
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  • Configurable Dashboards: Customizable maintenance dashboards help get a snapshot and visualize KPIs. 
  • Grouped Metrics: Get specific insights by grouping KPIs into categories such as technical, time management, financial and work orders. Export statistics from sales or purchase departments to have a common access point. 
  • Report Designer: Offers clear and easily interpretable reports to communicate information, combine data and track asset input. 
  • Kompanion! Mobile App: View and escalate requests, track labor hours, input data, update asset profiles, attach images and more from anywhere. 
  • Geographical Navigation: Log equipment location on site with images and maps to help find equipment efficiently and safely. 
  • Work Orders: Create, assign, track and complete work orders in an entirely paperless process. Plan work ahead of time and set reminders for recurring maintenance tasks to keep repairs timely. Supports creating a new work order or adding hours to a work order by scanning equipment barcodes. 
  • Maintenance Planning Board: Customize to show specific types of assets or part of a floor. Color code maintenance type and set icons to represent the progress of maintenance tasks. Grants access to equipment files, preventive configurations and corrective work orders. Also automates database changes and calculates subsequent dates if necessary. 
  • Integration: Streamlines processes by connecting with other solutions like ERP and accounting software. 
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  • Work Order Management: The system allows users to create work order requests, assign them to individual technicians and track their progress through to completion.
  • Asset Management: Q Ware offers a range of features to help monitor and extend asset lifecycles. These include asset tracking, contract management, inventory management, fleet management and more.
  • User-Friendly Interface: The intuitive UI helps promote use of the system and makes it easy for technicians, IT, financial advisors and managers alike to utilize the solution.
  • Asset Profiles: This program lets users generate individual asset profiles and attach them to assets. These can include warranties, photos, repair histories and more.
  • Preventive Maintenance: Q Ware facilitates PM plan creation, execution and monitoring. The schedule keeps crucial routine repair tasks from falling through the cracks.
  • Browser Access: Because the solution is web-based, users can access its features from any mobile device with an internet connection.
  • Custom Asset Reports: The reporting tool allows users to generate custom reports on various assets and data points, including depreciation, costs, overall equipment effectiveness, planned maintenance percentage, mean-time-between-failure, etc.
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Product Ranking

#23

among all
CMMS Software

#38

among all
CMMS Software

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User Sentiment Summary

Excellent User Sentiment 3 reviews
Excellent User Sentiment 52 reviews
100%
of users recommend this product

Interal has a 'excellent' User Satisfaction Rating of 100% when considering 3 user reviews from 1 recognized software review sites.

93%
of users recommend this product

QWare has a 'excellent' User Satisfaction Rating of 93% when considering 52 user reviews from 2 recognized software review sites.

n/a
2.5 (1)
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4.7 (51)
5.0 (3)
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Awards

Interal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

QWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: Interal is known for its intuitive interface, making it easy for users to navigate and find the information they need quickly.
Adaptable: Interal can be customized to fit the specific needs and processes of various businesses, from small to large enterprises.
Strong Support: Users consistently praise Interal's responsive and helpful customer support team, ensuring a smooth experience.
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Ease of Use: QWare is praised for its user-friendly design, making it simple for teams to adapt and start managing work orders efficiently.
Customization: The software allows businesses to tailor features and categories to match their specific workflows and industry needs.
Affordability: QWare is considered a cost-effective solution, especially for small to midsize businesses, providing essential CMMS features without a hefty price tag.
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Lack of Identified Cons: User reviews do not mention any drawbacks of using Interal's CMMS software.
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Outdated Interface: Some users have reported that the user interface feels outdated compared to more modern CMMS software, which could potentially lead to a less streamlined user experience.
Intuitiveness: While many appreciate the software's ease of use, some users have found certain aspects of the user interface less intuitive than desired, potentially impacting efficiency for some tasks.
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Is Interal an internal affair, or can the rest of us get in on this CMMS action? User reviews from the last year are limited, but those available paint a positive picture of Interal, particularly for small to medium-sized businesses. Users rave about its user-friendliness, citing the intuitive design and straightforward navigation as key strengths. One user even goes as far as to say that Interal is "much simpler to use" than other CMMS solutions they've tried. This ease of use is critical in the fast-paced world of maintenance management, where time is of the essence. However, some users note that Interal may not be as well-suited for multinational companies, suggesting potential limitations in its scalability. Despite this, Interal's adaptability and customization options are frequently commended, allowing businesses to tailor the software to their specific needs and workflows. This flexibility is a significant differentiating factor, as it empowers businesses to optimize their maintenance operations without being confined by rigid software limitations. Users also appreciate Interal's robust customer support and efficient implementation process, ensuring a smooth transition and ongoing assistance. Overall, Interal emerges as a compelling CMMS solution for businesses seeking a user-friendly, adaptable, and well-supported platform to streamline their maintenance operations, particularly those who may have found other options overly complex or ill-fitting.

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Is QWare CMMS the "ware" to turn to for your maintenance management needs? User reviews from the past year paint a generally positive picture of QWare CMMS, particularly highlighting its user-friendliness and adaptable features. Users appreciate the ability to tailor the software to their specific requirements, finding it a breath of fresh air compared to more rigid systems. For instance, one user praised the software's reporting features, stating that they are "very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future." However, some users have pointed out that the user interface, especially on mobile devices, could use some improvement. One user described it as "clunky" and "not intuitive," which could potentially hinder productivity for those who rely heavily on mobile access. Despite this drawback, QWare CMMS emerges as a robust and cost-effective solution for businesses seeking to streamline their maintenance operations. Its strength lies in its simplicity and adaptability, making it particularly well-suited for organizations that prioritize ease of use and customization. Think of it as a well-organized toolbox – you might need to get acquainted with its layout, but once you do, you'll find the right tool for the job.

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