Home > CMMS Software > Interal > Interal vs MAPCON

Interal vs MAPCON

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Our analysts compared Interal vs MAPCON based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Interal Software Tool
SelectHub Award Winner
MAPCON Software Tool
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Product Basics

Interal is a sophisticated software solution designed to streamline maintenance management tasks, particularly excelling as a Computerized Maintenance Management System (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. Users benefit from its robust features, including asset management, work order tracking, and preventive maintenance scheduling, which enhance operational efficiency and reduce downtime. Interal stands out with its user-friendly interface and customizable reporting capabilities, allowing organizations to tailor the system to their specific needs. Compared to similar products, users often praise its intuitive design and comprehensive functionality. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a personalized pricing quote. This ensures that organizations can find a solution that aligns with their budget and operational requirements, making Interal a versatile and valuable tool in the realm of maintenance management.
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MAPCON provides cloud and on-premise maintenance management to organizations of all sizes in a wide variety of industries. It comes in two versions (lite and professional) that centralize and streamline maintenance activities including facility management and asset management. It also provides mobile access and a range of add-ons to ensure users get the most out of their version.  
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$95 Monthly
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$35 Monthly
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Create and Stick to Preventive Maintenance Plans: Assign tasks to technicians with drag-and-drop work orders and track maintenance tasks with real-time updates. Plan repair days, weeks or even months ahead of time to increase asset longevity and decrease unexpected downtime.
  • Make Data-Driven Decisions: Gain insights into maintenance metrics and work orders via dashboards, collect long-term data, and get visibility into operations in order to make smarter decisions.
  • Track Work Order Process: Leverage role-based accounts to request work orders and track their progress once they’ve been approved. Assign tasks and monitor the time spent completing them to track performance and assess productivity.
  • Keep Detailed Maintenance History: Easily access serial numbers, warranty details, asset location, parts lists and maintenance history from a desktop or mobile device to retrieve extensive asset information at a glance as well as update it when needed.
  • Organize Parts: Stay organized by recording profile information, tracking maintenance on individual parts and locating parts within assets to automate organizational tasks and reduce inventory loss.
  • Ensure Safety: Prevent unauthorized access to assets, machinery and the maintenance system using integrated lockout procedures. Safety documents associated with specific equipment are automatically attached to work orders assigned to those assets for easy access that promotes technician safety.
  • Customize Solution: Customize the platform to suit industry and organizational needs.
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  • Reduce Asset Downtime: Use real-time asset data like meter and gauge readings to schedule preventive maintenance and ensure assets are up and running. 
  • Mobile App: Scan barcodes and pull up equipment IDs, inventory information, repair history and other information. Attach images, create and complete work orders, and run reports as well. 
  • Gain Insights: Get focused and detailed information with customizable reports, and access over 200 standardized report formats for easy insights. 
  • Tracking: Track equipment downtime, facilities, inventory, warranty, shifts, crew and safety procedures. 
  • Try for Free: A 30-day free trial offers full version evaluation with personalized login information. 
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  • Configurable Dashboards: Customizable maintenance dashboards help get a snapshot and visualize KPIs. 
  • Grouped Metrics: Get specific insights by grouping KPIs into categories such as technical, time management, financial and work orders. Export statistics from sales or purchase departments to have a common access point. 
  • Report Designer: Offers clear and easily interpretable reports to communicate information, combine data and track asset input. 
  • Kompanion! Mobile App: View and escalate requests, track labor hours, input data, update asset profiles, attach images and more from anywhere. 
  • Geographical Navigation: Log equipment location on site with images and maps to help find equipment efficiently and safely. 
  • Work Orders: Create, assign, track and complete work orders in an entirely paperless process. Plan work ahead of time and set reminders for recurring maintenance tasks to keep repairs timely. Supports creating a new work order or adding hours to a work order by scanning equipment barcodes. 
  • Maintenance Planning Board: Customize to show specific types of assets or part of a floor. Color code maintenance type and set icons to represent the progress of maintenance tasks. Grants access to equipment files, preventive configurations and corrective work orders. Also automates database changes and calculates subsequent dates if necessary. 
  • Integration: Streamlines processes by connecting with other solutions like ERP and accounting software. 
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  • Maintenance Management:
    • Lite Version: Offers email work requests, preventive maintenance scheduling with a calendar interface, dispatching, notification emails and service billing. 
    • Professional Version: Provides employee timecard management, safety procedures, audit procedures, failure and action codes, downtime tracking, work order prioritization and approvals, work order revisions and material planning. 
  • Asset Management:
    • Lite Version: Includes lubrication and inspection route management, an equipment database, bill of material logs, location tracking, and maintenance histories. 
    • Professional Version: Access additional features like meter readings, equipment hierarchies, vendor history, advanced location management, warranty tracking and asset priorities. 
  • Storeroom and Inventory Management:
    • Lite Version: Offers an inventory database, one stockroom per site, inventory management attached to work orders, critical spare classification, keywords, location management for equipment and vendor management. 
    • Professional Version: Additional features include manual and automated part reorder, cycle counting, and material forecasts. 
  • Procurement:
    • Lite Version: Make purchase requests as well as receive receipts and invoices. 
    • Professional Version: Get multi-level purchase order approval, currency exchanges, invoice reconciliation and more. 
  • Reporting:
    • Lite Version: Provides over 50 types of reports, Excel import and export capabilities, sortable filters for data lookup and an in-system BI tool. 
    • Professional Version: Add 250 types of reports, scalable role-based access, graphical dashboards, report scheduling and more. 
  • Advanced Modules: Customize the system with advanced maintenance, administration, system utilities, inventory, purchasing, HR, billing and barcode modules. 
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Product Ranking

#23

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#28

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CMMS Software

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User Sentiment Summary

Excellent User Sentiment 3 reviews
Great User Sentiment 296 reviews
100%
of users recommend this product

Interal has a 'excellent' User Satisfaction Rating of 100% when considering 3 user reviews from 1 recognized software review sites.

84%
of users recommend this product

MAPCON has a 'great' User Satisfaction Rating of 84% when considering 296 user reviews from 3 recognized software review sites.

n/a
4.2 (144)
5.0 (3)
4.2 (144)
n/a
4.2 (8)

Awards

Interal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly: Interal is known for its intuitive interface, making it easy for users to navigate and find the information they need quickly.
Adaptable: Interal can be customized to fit the specific needs and processes of various businesses, from small to large enterprises.
Strong Support: Users consistently praise Interal's responsive and helpful customer support team, ensuring a smooth experience.
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Easy to Use: More than 85% of users who mention usability said the solution has an easy-to-use interface.
Customer Support: Customer support is very helpful and quick to reply, according to all reviews referring to support.
Cost-Effective: The features provided make the system cost effective, according to 63% of users who refer to cost.
Maintenance: Every review on this topic asserted that maintenance of assets has helped them reduce asset downtime.
Inventory Management: More than 65% of reviews mentioning this feature found it helpful in keeping track of their inventory.
Implementation: It’s fast and easy to install, according to 70% of users who mentioned this aspect.
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Lack of Identified Cons: User reviews do not mention any drawbacks of using Interal's CMMS software.
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Search Tool: All reviews about the search tool noted it’s difficult to search for any specific information.
Reports: Editing and building reports isn’t easy, according to 60% of users who mention this feature.
Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.
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Is Interal an internal affair, or can the rest of us get in on this CMMS action? User reviews from the last year are limited, but those available paint a positive picture of Interal, particularly for small to medium-sized businesses. Users rave about its user-friendliness, citing the intuitive design and straightforward navigation as key strengths. One user even goes as far as to say that Interal is "much simpler to use" than other CMMS solutions they've tried. This ease of use is critical in the fast-paced world of maintenance management, where time is of the essence. However, some users note that Interal may not be as well-suited for multinational companies, suggesting potential limitations in its scalability. Despite this, Interal's adaptability and customization options are frequently commended, allowing businesses to tailor the software to their specific needs and workflows. This flexibility is a significant differentiating factor, as it empowers businesses to optimize their maintenance operations without being confined by rigid software limitations. Users also appreciate Interal's robust customer support and efficient implementation process, ensuring a smooth transition and ongoing assistance. Overall, Interal emerges as a compelling CMMS solution for businesses seeking a user-friendly, adaptable, and well-supported platform to streamline their maintenance operations, particularly those who may have found other options overly complex or ill-fitting.

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MAPCON helps users with tracking assets, customization, and managing storeroom and purchase requests. It excels in usability, simplifies the task of tracking inventory, enables asset uptime and offers quick, straightforward implementation. Reviewers also appreciated the top-notch customer support team. In contrast, users indicated that the search tool isn’t adequate and that navigation is hard to figure out at first. The reporting tools are hard to use as well. Overall, it can be a good choice for businesses looking for an affordable CMMS that helps with maintenance planning.

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Screenshots

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