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iMaint vs eWorkOrders

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Our analysts compared iMaint vs eWorkOrders based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
iMaint Software Tool
eWorkOrders Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (20 Reviews)

Analyst Rating

71 Detailed Analysis

User Sentiment

Excellent User Sentiment (107 Reviews)
DPSI developed iMaint to help facility managers automate the work order process, streamline maintenance tasks, generate reports and manage assets. It comes in three purchase plan tiers: Small Business, Online Enterprise and On-Premise, all of which offer scaling features and pricing to fit unique organizational needs.

It centralizes asset data and automates many maintenance tasks to give access to all areas of operation from a single interface. It aims to lower operating costs, save users money and improve overall organizational efficiency.
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eWorkOrders is a cloud-based CMMS (Computerized Maintenance Management System) designed to help organizations manage and optimize their assets, maintenance tasks, and inventory. It's particularly suited for small and medium-sized businesses (SMBs) across various industries like manufacturing, healthcare, property management, and education.

Key benefits include streamlining work order creation and tracking, automating preventive maintenance schedules, improving asset visibility and utilization, and generating reports for data-driven decision making. Popular features encompass mobile app accessibility, customizable dashboards, inventory management tools, and compliance tracking capabilities.

User reviews highlight its ease of use, intuitive interface, and affordability compared to enterprise-grade CMMS solutions. However, some users mention limitations in complex reporting functionalities and integrations with external systems. Pricing typically falls within the $35-$80 per user per month range, with flexible subscription options based on user count and desired features.


Pros
  • Easy to use interface
  • Affordable for SMBs
  • Mobile app accessibility
  • Decent inventory tools
  • Suitable for basic needs
 Cons
  • Limited reporting
  • Few integrations
  • Not ideal for complex needs
  • Limited customization
  • Scalability concerns
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$60/User, Monthly
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$35/User, Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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On-Premise
Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Improved Asset Lifespan: By scheduling regular maintenance and tracking asset performance, iMaint helps extend the life of equipment, reducing the need for costly replacements.
  • Enhanced Productivity: Automating maintenance tasks and work orders allows technicians to focus on critical repairs, minimizing downtime and boosting overall productivity.
  • Cost Reduction: iMaint identifies inefficiencies and unnecessary expenditures, enabling organizations to cut costs through better resource allocation and inventory management.
  • Regulatory Compliance: The software maintains detailed records and generates reports to ensure compliance with industry regulations, reducing the risk of fines and legal issues.
  • Data-Driven Decisions: With comprehensive analytics and reporting tools, iMaint provides insights that inform strategic decisions, optimizing maintenance operations and resource use.
  • Risk Mitigation: Predictive maintenance features help identify potential failures before they occur, reducing the risk of unexpected breakdowns and associated safety hazards.
  • Streamlined Communication: iMaint facilitates better communication between maintenance teams and other departments, ensuring everyone is aligned and informed about ongoing tasks and priorities.
  • Customizable Workflows: The software allows for tailored workflows that match specific organizational needs, improving efficiency and ensuring that processes align with business goals.
  • Inventory Optimization: By tracking parts and supplies, iMaint helps maintain optimal inventory levels, preventing overstocking and stockouts that can disrupt operations.
  • Scalability: iMaint can grow with your business, accommodating increasing numbers of assets and users without sacrificing performance or usability.
  • Enhanced Accountability: With detailed logs and audit trails, iMaint ensures accountability by tracking who performed what tasks and when, fostering a culture of responsibility.
  • Time Savings: Automated scheduling and notifications reduce the time spent on administrative tasks, allowing maintenance teams to focus on more value-added activities.
  • Integration Capabilities: iMaint can integrate with other business systems, such as ERP and accounting software, providing a seamless flow of information across the organization.
  • Improved Safety: By ensuring equipment is properly maintained, iMaint contributes to a safer working environment, reducing the likelihood of accidents and injuries.
  • Real-Time Monitoring: The software provides real-time updates on maintenance activities and asset conditions, enabling quick responses to emerging issues.
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  • Boost Productivity: Boost organizational and labor productivity using work order management. Assign tasks to employees and streamline workflows to improve efficiency. 
  • Data Import: Use import templates to scan, review and organize data to ensure all existing and historical data is imported. Customize fields like work order type, asset categories, vendor information and more. 
  • Improve Safety: Effective maintenance management and timely inspections help create a safe working environment. 
  • Ensure Compliance: Use dashboards and comprehensive reports to track compliance during audits. Automate the processes for tracking standards and updating old codes and assets. 
  • Reduce Asset Downtime: Decrease unexpected downtime with preventive maintenance plans. KPI monitoring helps identify asset issues and the underlying reasons behind them in order to expedite the repair process. 
  • Improve ROA: Maximize ROA by optimizing maintenance, extending asset lifespans and streamlining processes. Reduce maintenance costs by using reports to schedule PM. 
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  • Cost Tracking and Budget Analysis: Project management tools help track expenditures, create budgets, forecast future project costs and more.
  • Purchase Order Generation: Procurement is easy with automated reorder and purchase order creation options. Set the system to monitor stockroom levels and receive alerts when levels are low.
  • Inventory and Parts Management: Track spare parts, keep equipment organized and reorder inventory when stock is low.
  • Maintenance Scheduling: Interactive calendar interfaces allow managers to schedule maintenance tasks far into the future, assign them to specific technicians and monitor that they’ve been completed.
  • Work Order Management: Role-based access allows guests, technicians and administrators to create work order requests, then administrators can assign them and mark them as completed.
  • Asset Management: Keep asset profiles and repair histories close together to maintain assets’ health and extend their lifespans.
  • Mobile App: Access from laptops, tablets and mobile phones to make entering data on the go easier.
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  • Work Order Management: Create, organize, manage, prioritize, track and schedule work orders on a single platform. Access customer information and work history, print a list of all open assignments, view all service requests, share documents and receive automatic email notifications. 
  • Service Request Interface: Allow customers to initiate and monitor requests and store their data without requiring login. Supports automatic request assignment along with updates and feedback through email. 
  • Asset Management:
    •  Manage maintenance operations, resources and equipment. 
    •  Track asset performance and tasks. 
    •  Access work history and all data associated with assets on a single dashboard. 
    •  Maintain asset documentation, warranty information, schematics and other standard operating procedures. 
    •  Analyze maintenance costs and make decisions for repair or replacement. 
    •  Attach photos to document tools, equipment and facility conditions. 
    •  Use barcode scanners to access asset data. 
  • Preventive Maintenance: Plan and schedule maintenance, keep a record of repairs and manage all PM tasks. 
  • Predictive Maintenance:
    •  Set parameters to automatically create work orders and send alerts. 
    •  Make predictions on the maintenance or replacement of equipment and exact moment of failure. 
    •  Automatically update readings through IoT sensors. 
    •  Receive reports based on sensor readings, predictive maintenance work orders and asset history. 
  • Mobile Maintenance Management: Scan barcodes to retrieve data and work order history, access work orders, enter condition monitoring reading, log work hours and record completion of work. Also includes work assignments, real-time asset tracking and reports. 
  • Geographic Information System: Uses GIS technology and enhanced interactive image mapping to track and locate assets and work orders. Search for specific assets and access real-time data to view assets on a floor or site map. 
  • Document Management: Create and share documents, storing standard operating procedures, schematics, manuals and more in a single repository. 
  • Spare Parts Inventory: Access and control inventory levels and set up reorder triggers. Provides parts location, parts and costs tracking, vendor shipping time frame, leftover material entry, counting orders scheduling and tool purchase management. 
  • Employee Management and Time Tracking:
    •  Check labor availability, employee reporting, labor costs on work orders, backlogs and more. 
    •  Track work order time, vacations, sick leave, payroll, breaks and contractor billing information. 
    •  Enter photos of employees. 
    •  Prevent labor overtime, ensure equipment availability and control operating costs. 
  • Materials Management:
    •  Issue parts to work orders and cross-reference materials to equipment, vehicles and vendors. 
    •  Track materials used in a work order, vendor invoices and spot buys. 
    •  Manage material purchasing, distribution and vendors. 
    •  Create purchase orders for items needed with vendor or customer pricing. 
    •  Create a catalog of commonly used items. 
  • Meter Readings: Track meter reading via API, classify meters by types, conduct batch meter readings, create meter routes, set preventive maintenance triggers and conduct criteria-based searches for meters. 
  • Reporting: Track work orders, expenses, employee performance, work order time and payroll at the month, week or year level. 
  • Dashboards: Shows trends, graphs and maintenance items that require attention. Customizable to view relevant information, monitor tasks and watch KPIs to make data-based decisions. 
  • API: Use to import data, remove difference in standards, eliminate duplicate data, and synchronize past and current data. 
  • Signature Capture: Set up different types of electronic sign-off to ensure verification and grant permission. Use a set format when printing documents. 
  • Single Sign-On: Ensures security, eliminates multiple passwords and improves the customer experience. 
  • Checklist: Use for preventive maintenance tasks to ensure safety and maintenance of equipment. Add notes, images, documents and track trends in any fields. 
  • Tool Management: Manage and track tools, maintain repair data, determine expected lifespan and implement a check-in and checkout process. Keep a count of small tools and add photos for insurance purposes. 
  • Stockroom Inventory Management: Manage and control stockroom levels, and value inventory based on fixed cost and cost average. Logs vendors, products, costs, shipping times and sales contacts. 
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Product Ranking

#16

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#137

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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eWorkOrders
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 84 66 98 87 70 100 78 63 45 67 71 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 20 reviews
Excellent User Sentiment 107 reviews
88%
of users recommend this product

iMaint has a 'great' User Satisfaction Rating of 88% when considering 20 user reviews from 2 recognized software review sites.

98%
of users recommend this product

eWorkOrders has a 'excellent' User Satisfaction Rating of 98% when considering 107 user reviews from 2 recognized software review sites.

4.3 (2)
4.9 (17)
4.4 (18)
4.9 (90)

Awards

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eWorkOrders stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: iMaint is recognized for its intuitive interface, which makes it easy for users to navigate and utilize its features effectively.
Customizable Dashboards: The software offers customizable dashboards, allowing users to tailor the display of key performance indicators and other relevant data to their specific needs.
Mobile Access: iMaint provides mobile access, enabling users to manage maintenance tasks and access data remotely using their iOS or Android devices.
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User-Friendly Interface: Users often commend eWorkOrders for its intuitive and easy-to-navigate dashboard that simplifies the management of maintenance tasks.
Flexible Asset Management: The system's robust asset tracking capabilities allow for efficient monitoring and maintenance scheduling, highly appreciated by facilities with complex asset inventories.
Customizable Work Orders: Users value the ability to tailor work orders to specific needs, including the addition of detailed instructions and custom fields.
Effective Reporting Tools: Detailed and customizable reports give users insights into maintenance operations, aiding in data-driven decision-making.
Mobile Access: The platform's mobile responsiveness is a boon for on-the-go technicians who need to access and update work orders from any location.
Reliable Customer Support: Feedback from users consistently highlights the prompt and helpful support offered by eWorkOrders' customer service team.
Integrative Capabilities: The ability to integrate with other systems and applications ensures that eWorkOrders adapts well within various IT ecosystems.
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Steep Learning Curve: New users often find it challenging to adapt to the software's interface and features, especially those unfamiliar with CMMS systems. This suggests a need for more intuitive onboarding and training resources.
Complex Customization: While iMaint is praised for its customizability, some users find the process difficult to navigate for more intricate adjustments, particularly with work orders and purchase orders. This complexity might require additional support or training to fully leverage.
User Manual Clarity: Users have indicated that the software's documentation could benefit from a more visual approach. Incorporating more screenshots, diagrams, and step-by-step guides would make it easier for users to understand and utilize the software's full potential.
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Limited Customization: Some users find the options for customization to be somewhat restricted, particularly when trying to tailor the software to fit very specific process flows or industry requirements.
User Interface Complexity: There's a learning curve associated with the UI, which can be seen as cluttered or non-intuitive, leading to a slower adoption rate among less tech-savvy staff.
Reporting Limitations: Reports may have limitations in terms of filtration and display options, causing frustration when trying to extract precise data insights.
Mobile App Gaps: The mobile experience is sometimes reported to be less robust than the desktop version, hindering on-the-go productivity for maintenance teams.
Customer Support Issues: While not widespread, there are anecdotal instances where customer support has not met user expectations in terms of response time or problem-solving efficiency.
Integration Challenges: Integrating eWorkOrders with other systems (ERP, accounting software, etc.) can be challenging, and may require additional support or customization.
Cost Considerations: Small businesses, in particular, sometimes find the cost per user to be on the higher side, especially when scaling up and requiring more licenses.
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Is iMaint truly a cut above when it comes to maintenance management software? User reviews from the past year suggest that iMaint is a robust and user-friendly CMMS solution that excels in several key areas. Users consistently highlight its customizability, allowing them to tailor the software to their specific needs, much like adjusting a wrench for different bolt sizes. The comprehensive reporting tools provide valuable insights into maintenance operations, enabling data-driven decision-making. Moreover, iMaint's intuitive design simplifies user training and implementation across multiple locations, ensuring a smooth transition for organizations. However, no software is without its drawbacks. Some users have expressed that the mobile app could benefit from enhanced functionality to minimize reliance on paper-based processes, which can be cumbersome in today's digital age. Additionally, while iMaint offers a wide array of features, a few users found the initial setup process for certain tasks, such as recurring preventative maintenance, to be somewhat complex. Despite these minor shortcomings, iMaint remains a powerful tool for organizations seeking to optimize their maintenance management processes. Its strengths in customizability, reporting, and user-friendliness, coupled with its highly-regarded customer support, make it a compelling choice for businesses of all sizes looking to streamline their maintenance operations and maximize efficiency.

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EWorkOrders, a cloud-based CMMS, resonates with users for its user-friendly interface, affordability, and focus on core maintenance needs. Compared to competitors, users praise its intuitive mobile app empowering technicians, automated scheduling for preventive maintenance, and decent inventory management tools. However, limited reporting capabilities and integrations raise concerns, especially for complex needs. Many users, particularly from small and medium businesses, highlight the ease of use and affordability compared to feature-rich enterprise CMMS. One user, transitioning from paper-based systems, appreciated the "intuitive interface and mobile app that streamlined workflows and boosted communication." Another user, running a manufacturing facility, valued the "affordable subscription plan and decent inventory management, perfect for our basic maintenance needs." However, users with more complex requirements mention limitations. One user in a large healthcare facility noted, "the reporting features weren't as robust as I needed for in-depth analysis," while another user managing a diverse asset portfolio commented, "integrations with other software were limited, requiring workarounds or additional fees." These limitations can become dealbreakers for users seeking extensive data insights or intricate system connections. Ultimately, eWorkOrders shines for its user-friendliness, affordability, and focus on core CMMS functionalities. But users with advanced needs might require more elaborate reporting, integrations, and scalability offered by competitors. Understanding your specific maintenance requirements and comparing feature sets is crucial before choosing the right CMMS solution.

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