Hippo CMMS vs QWare

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Our analysts compared Hippo CMMS vs QWare based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Hippo CMMS Software Tool

Product Basics

Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors.

Pros
  • User-friendly interface
  • Mobile app for technicians
  • Strong customer support
  • Good value for the price
  • Integrations with other systems
Cons
  • Limited reporting options
  • Fewer customization options
  • Not ideal for complex workflows
  • May not scale well for large enterprises
  • Occasional bugs and glitches
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QWare is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as facilities management, education, healthcare, and manufacturing, where efficient task management and maintenance scheduling are crucial. Users benefit from its intuitive interface, which simplifies work order management, asset tracking, and preventive maintenance scheduling. A standout feature is its customizable dashboard, allowing users to tailor the software to their specific operational needs. Compared to similar products, QWare is praised for its user-friendly design and robust functionality, making it a preferred choice for organizations seeking to enhance their maintenance operations. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a personalized quote. This ensures that pricing aligns with the unique requirements and scale of their operations.
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$35 Annual, Monthly, Quote-based
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$15/User, Monthly
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Tailored to your specific needs
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Product Insights

  • Track Equipment Location: Drill down into maintenance activities from both a macro and micro perspective. Track equipment in locations that correlate to their placement in the facility, create and access asset profiles, track work orders attached to assets, as well as search and filter assets to find specific work orders or assets.
  • Ensure Dependable Availability: Reduce asset downtime and ensure reliable service of equipment through routine repairs and close condition-based monitoring.
  • Extend Asset Lifespans: Perform and streamline preventive maintenance tasks to extend asset lifespan and improve the ROA for physical assets.
  • Improve Productivity: Managers gain insight into every work order, receiving more power over and control of labor allocation. Assigning tasks to individual technicians promotes accountability and reduces confusion over responsibility. The calendar interface improves transparency organization-wide and helps keep everyone up-to-date on what needs to happen and when.
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  • Depreciation Method Calculation: A unique benefit of Q Ware is its fixed asset accounting features. It allows financial teams to track and monitor the costs associated with individual assets over their lifetime. This solution offers formulas to automatically depreciate fixed assets, reducing the need for manual calculation.
  • Asset Profiles: Users can attach photos, warranty documents, repair history and other vital information in special asset profiles that are individual to each piece of equipment.
  • Asset Categories: Q Ware lets users organize their fixed assets within the system for easy organization. Users can customize those categories, use them to bulk update asset profiles and keep assets up-to-date.
  • Track Record Changes: The program automatically stores updates made to any asset profile from any device and reflects those changes system-wide.
  • Work Order Assignment: Administrators can assign work order requests to individual technicians, ensuring competency, improving accountability and increasing overall transparency into who is supposed to be doing what tasks.
  • Improve Lifespan and ROA: Improved efficiency, preventive maintenance plans and more accurate asset labeling all work together to keep assets in better working order for a longer lifespan.
  • Customizable: Q Ware offers a variety of customization options from five mix-and-match modules to make sure users get exactly what they need from their CMMS system.
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  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 
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  • Work Order Management: The system allows users to create work order requests, assign them to individual technicians and track their progress through to completion.
  • Asset Management: Q Ware offers a range of features to help monitor and extend asset lifecycles. These include asset tracking, contract management, inventory management, fleet management and more.
  • User-Friendly Interface: The intuitive UI helps promote use of the system and makes it easy for technicians, IT, financial advisors and managers alike to utilize the solution.
  • Asset Profiles: This program lets users generate individual asset profiles and attach them to assets. These can include warranties, photos, repair histories and more.
  • Preventive Maintenance: Q Ware facilitates PM plan creation, execution and monitoring. The schedule keeps crucial routine repair tasks from falling through the cracks.
  • Browser Access: Because the solution is web-based, users can access its features from any mobile device with an internet connection.
  • Custom Asset Reports: The reporting tool allows users to generate custom reports on various assets and data points, including depreciation, costs, overall equipment effectiveness, planned maintenance percentage, mean-time-between-failure, etc.
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Product Ranking

#3

among all
CMMS Software

#38

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 75 59 98 81 80 90 52 89 45 50 79 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 560 reviews
Excellent User Sentiment 52 reviews
86%
of users recommend this product

Hippo CMMS has a 'great' User Satisfaction Rating of 86% when considering 560 user reviews from 4 recognized software review sites.

93%
of users recommend this product

QWare has a 'excellent' User Satisfaction Rating of 93% when considering 52 user reviews from 2 recognized software review sites.

4.6 (12)
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4.2 (234)
2.5 (1)
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4.7 (51)
4.4 (305)
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Awards

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QWare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
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Ease of Use: QWare is praised for its user-friendly design, making it simple for teams to adapt and start managing work orders efficiently.
Customization: The software allows businesses to tailor features and categories to match their specific workflows and industry needs.
Affordability: QWare is considered a cost-effective solution, especially for small to midsize businesses, providing essential CMMS features without a hefty price tag.
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No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.
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Outdated Interface: Some users have reported that the user interface feels outdated compared to more modern CMMS software, which could potentially lead to a less streamlined user experience.
Intuitiveness: While many appreciate the software's ease of use, some users have found certain aspects of the user interface less intuitive than desired, potentially impacting efficiency for some tasks.
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Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions. A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed. However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize. Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

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Is QWare CMMS the "ware" to turn to for your maintenance management needs? User reviews from the past year paint a generally positive picture of QWare CMMS, particularly highlighting its user-friendliness and adaptable features. Users appreciate the ability to tailor the software to their specific requirements, finding it a breath of fresh air compared to more rigid systems. For instance, one user praised the software's reporting features, stating that they are "very helpful with figuring out our scope of work for the different trades for the year, which is helpful to determine what our budget will look like in the future." However, some users have pointed out that the user interface, especially on mobile devices, could use some improvement. One user described it as "clunky" and "not intuitive," which could potentially hinder productivity for those who rely heavily on mobile access. Despite this drawback, QWare CMMS emerges as a robust and cost-effective solution for businesses seeking to streamline their maintenance operations. Its strength lies in its simplicity and adaptability, making it particularly well-suited for organizations that prioritize ease of use and customization. Think of it as a well-organized toolbox – you might need to get acquainted with its layout, but once you do, you'll find the right tool for the job.

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