Hippo CMMS vs Mobility Work

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Our analysts compared Hippo CMMS vs Mobility Work based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Hippo CMMS Software Tool

Product Basics

Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors.

Pros
  • User-friendly interface
  • Mobile app for technicians
  • Strong customer support
  • Good value for the price
  • Integrations with other systems
Cons
  • Limited reporting options
  • Fewer customization options
  • Not ideal for complex workflows
  • May not scale well for large enterprises
  • Occasional bugs and glitches
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Mobility Work is a comprehensive CMMS software designed to streamline maintenance management tasks. It is particularly well-suited for industries such as manufacturing, energy, and transportation, where efficient maintenance operations are crucial. The platform offers unique benefits like an intuitive interface and a community-driven approach, allowing users to share insights and best practices. Key features include asset management, work order tracking, and predictive maintenance capabilities, which enhance operational efficiency. Users appreciate its user-friendly design and the ability to integrate with IoT devices for real-time data analysis. Compared to similar products, Mobility Work stands out for its collaborative network and ease of use. Pricing details are not readily available, so it's advisable to contact SelectHub for a tailored quote based on specific requirements. Overall, Mobility Work provides a robust solution for organizations seeking to optimize their maintenance processes and improve asset reliability.
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$35 Annual, Monthly, Quote-based
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$35/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Track Equipment Location: Drill down into maintenance activities from both a macro and micro perspective. Track equipment in locations that correlate to their placement in the facility, create and access asset profiles, track work orders attached to assets, as well as search and filter assets to find specific work orders or assets.
  • Ensure Dependable Availability: Reduce asset downtime and ensure reliable service of equipment through routine repairs and close condition-based monitoring.
  • Extend Asset Lifespans: Perform and streamline preventive maintenance tasks to extend asset lifespan and improve the ROA for physical assets.
  • Improve Productivity: Managers gain insight into every work order, receiving more power over and control of labor allocation. Assigning tasks to individual technicians promotes accountability and reduces confusion over responsibility. The calendar interface improves transparency organization-wide and helps keep everyone up-to-date on what needs to happen and when.
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  • Digitize Maintenance: Users can take maintenance tasks such as work orders, technician notes, reports, communication and more mobile with the Mobility Work mobile app-based CMMS.
  • Interact With a Maintenance Community: Maintenance teams can share their expertise, talk about best practices, get advice and trade information on the Mobility Work social network.
  • Use Statistics to Make Decisions: Users can record industry-specific KPIs on their operations and use them to generate reports. These give insights into their operations, improve transparency and allow them to improve their decision-making.
  • Get Better Return on Investment: By keeping assets running longer and more frequently, users improve their return on assets and boost their profits.
  • Improve Productivity: Mobility Work’s mobile interface lets technicians perform their tasks on-the-move, improving their efficiency and streamlining their workflows.
  • Lengthen Asset Lifespan: Management can build extensive preventive maintenance plans that ensure routine repair work and lengthen the useful lifespan of an organization’s assets.
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  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 
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  • Asset Management: This feature tracks equipment, performs spare part inventory management and helps technicians keep track of their tools. Users can schedule and monitor maintenance activities, attach documentation to asset profiles, analyze employee performance on work orders and more. Asset history records keep a detailed log of repair and maintenance history, warranties and other relevant data that technicians can access or update in the field via their mobile device. Facility Managers can also add GPS coordinates or other location information to asset profiles for efficient location.
  • Spare Part Management: Mobility Work optimizes stock management and spare tool inventory by offering location tracking, min/max quantities, restocking options and automatic nomenclature fields. It can also interface with the organization’s ERP to expedite this process.
  • Accessible Data: Users can import data such as equipment lists, maintenance history, warrantied, etc from an Excel software or previous CMMS at no additional cost. Users can access data in the form of wiring diagrams, images, audio files and maps from a centralized documentation hub on a desktop or in the field. They can also enrich their data with IoT connected devices.
  • Intervention Logging: Mobility Work makes it easy to enter intervention data and monitor plant activity in real time. Users can generate QR codes and scan them to automatically launch intervention processes and create work orders from a mobile device.
  • Reporting: Users can track KPIs and use them to generate a variety of customized or industry-standard report types. They can then use this data to analyze operations and performance, predict future circumstances and make better decisions.
  • Social Media Network: Users can chat with each other within the organization as well as with external maintenance providers on the mobile social network. It facilitates sharing knowledge, building relationships and positioning experts as leaders in their field.
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Product Ranking

#3

among all
CMMS Software

#21

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 75 59 98 81 80 90 52 89 45 50 79 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 560 reviews
Excellent User Sentiment 16 reviews
86%
of users recommend this product

Hippo CMMS has a 'great' User Satisfaction Rating of 86% when considering 560 user reviews from 4 recognized software review sites.

98%
of users recommend this product

Mobility Work has a 'excellent' User Satisfaction Rating of 98% when considering 16 user reviews from 1 recognized software review sites.

4.6 (12)
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4.2 (234)
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4.4 (305)
4.9 (16)
4.4 (9)
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Awards

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Mobility Work stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
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Easy to Use: Users praise the software for its intuitive design, suggesting it's simple to learn and use, even for those unfamiliar with CMMS software.
Quick Integration: Users report the ability to integrate equipment and maintenance history quickly, indicating a smooth transition for businesses with existing data.
Regular Updates: The software is frequently updated with new features, demonstrating a commitment to staying current and meeting evolving user needs.
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No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.
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Language Availability: Mobility Work may not be available in all languages, potentially posing a challenge for companies operating in multilingual environments. For instance, a user reported that the lack of German language support was a drawback for their industrial group.
File Upload Size Limits: Users have mentioned limitations on file upload sizes for work orders, which could be restrictive when dealing with large files such as images or videos for documenting maintenance activities.
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Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions. A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed. However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize. Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

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Is Mobility Work really working for its users? User reviews from the past year paint a largely positive picture of Mobility Work CMMS software. Customers rave about its user-friendliness, highlighting the intuitive interface that allows for quick adoption with minimal training. For instance, one user shared that their team was able to fully implement the software and import all their equipment and maintenance history in just two days, all for free.A key strength of Mobility Work is its mobile app, which empowers technicians to manage tasks and access information on-the-go. This feature, coupled with the software's robust analytics dashboards, provides real-time visibility into maintenance operations, enabling data-driven decision-making. Users also appreciate the platform's social network aspect, which fosters a sense of community and facilitates knowledge sharing among maintenance professionals. This unique feature allows users to tap into a vast network of peers, exchange best practices, and seek advice on troubleshooting or optimizing maintenance processes. However, some users have pointed out the limited language availability as a drawback, noting that the software is not yet offered in languages like German or Italian. Overall, Mobility Work is best suited for businesses of all sizes looking for an easy-to-use, mobile-first CMMS solution with a strong community focus. Its intuitive design, coupled with its powerful features and collaborative approach, makes it an ideal choice for organizations aiming to streamline maintenance operations, improve asset reliability, and reduce downtime.

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