Hippo CMMS vs ManagerPlus

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Our analysts compared Hippo CMMS vs ManagerPlus based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Hippo CMMS Software Tool

Product Basics

Hippo CMMS is a cloud-based software designed to streamline maintenance operations for businesses with physical assets. It caters to organizations of various sizes, from small companies to large enterprises, particularly those managing equipment-heavy operations in manufacturing, facilities management, and utilities. Key benefits include improved work order management, preventive maintenance scheduling, inventory tracking, and reporting capabilities. Popular features encompass mobile apps for technicians, customizable dashboards, and integrations with other business systems. User reviews highlight its user-friendly interface, efficient workflow, and strong customer support. Compared to similar CMMS solutions, Hippo strikes a balance between affordability and comprehensiveness. Pricing typically falls within the mid-range, with options for per-user or per-asset licensing, and flexible payment plans. However, some users mention limitations in advanced reporting and customization compared to high-end competitors.

Pros
  • User-friendly interface
  • Mobile app for technicians
  • Strong customer support
  • Good value for the price
  • Integrations with other systems
Cons
  • Limited reporting options
  • Fewer customization options
  • Not ideal for complex workflows
  • May not scale well for large enterprises
  • Occasional bugs and glitches
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ManagerPlus by Eptura, Inc. is a comprehensive asset management solution that streamlines maintenance schedules, tracks asset lifecycle, and manages inventory with ease. Tailored for mid-sized to large enterprises, its most striking benefit is the ability to centralize asset information which significantly improves decision-making. This platform thrives in environments where asset reliability is critical, such as manufacturing, construction, and transportation industries. Notable features include work order management, preventive maintenance scheduling, and robust reporting capabilities that empower users with actionable insights. ManagerPlus stands out for its user-friendly interface and mobile accessibility, fostering operational efficiency on the go. While pricing considerations are opaque without direct consultation, potential buyers should anticipate a scalable cost structure that correlates with the size and complexity of their asset portfolio. Payment frequency is typically structured on a subscription basis, providing flexibility and predictability in budgeting for long-term asset management strategies.

  • Pros
  • User-friendly interface
  • Robust asset tracking capabilities
  • Effective preventive maintenance scheduling
  • Mobile app increases operational flexibility
  • Good customer support services
  • Cons
  • Limited reporting customization
  • Higher learning curve for some features
  • Occasional software glitches
  • Integration with other systems can be complex
  • Costly for small businesses
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$35 Annual, Monthly, Quote-based
Get a free price quote
Tailored to your specific needs
$85 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Track Equipment Location: Drill down into maintenance activities from both a macro and micro perspective. Track equipment in locations that correlate to their placement in the facility, create and access asset profiles, track work orders attached to assets, as well as search and filter assets to find specific work orders or assets.
  • Ensure Dependable Availability: Reduce asset downtime and ensure reliable service of equipment through routine repairs and close condition-based monitoring.
  • Extend Asset Lifespans: Perform and streamline preventive maintenance tasks to extend asset lifespan and improve the ROA for physical assets.
  • Improve Productivity: Managers gain insight into every work order, receiving more power over and control of labor allocation. Assigning tasks to individual technicians promotes accountability and reduces confusion over responsibility. The calendar interface improves transparency organization-wide and helps keep everyone up-to-date on what needs to happen and when.
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  • Data-Rich Work Orders: Get integrated, data-rich work orders that include all the information needed to close out a work request. Technicians can access digital manuals, work checklists, associated parts lists, material logs, asset profiles and complete maintenance histories in the field from their mobile devices. 
  • Smarter Business Management: Use data collected from work orders, inventory management, procurement and more to perform business analytics and intelligence functions. Generate performance reports, analyze budgets, forecast and plan for the future. 
  • Proactive and Preventive Maintenance: Prioritize, assign, schedule and track a variety of work order types, boosting team productivity and streamlining the maintenance process. 
  • Fleet Management: Fleet and vehicle management automates, streamlines and simplifies the daily operations of maintaining and managing a fleet. 
  • Manage Facilities Inside and Out: Manage a wide range of assets, from small spare parts inventory to multisite facilities and compounds. Track asset health with IoT and condition-based monitoring, and use that data to auto-generate work orders when the time is right. 
  • Anywhere Access: ManagerPlus’ server provides enterprise-grade data security and automatically backs up, updates and manages the platform through the cloud. Customize dashboards and navigation for peak efficiency and at-a-glance information accessible on any mobile device.
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  • Preventive Maintenance: PM schedule creation options allow the scheduling of routine or repeating maintenance tasks in advance. This prevents them from falling through the cracks and also lets managers assign them to specific technicians.
  • Work Order Management: Facility managers can track and manage work orders from creation to completion from a centralized dashboard.
  • Equipment/Asset Management: Offers systematic approach to maintenance and monitoring assets while optimizing their lifecycle. Includes features such as budgeting, preventive maintenance, predictive maintenance, asset monitoring, data management, barcode generation and audit trails.
  • Contact Management: Organizes contacts including labor, vendors, clients and subcontractors into a single interface, without requiring users to switch to external email or other communication tools.
  • Fleet Management: Facilitates the management and maintenance tasks required to upkeep a fleet of vehicles. Offers repair history, spare parts tracking, cost forecasting, defect logs and more.
  • User-Friendly Interface: The intuitive, user-friendly interface is good for users with less technical expertise.
  • Flexible Pricing: Offers flexible pricing tiers to make it accessible to a range of business sizes, with customized options to fit company needs. A streamlined architecture foregoes the bells and whistles of many large vendor products to give the needed features without charging for the ones not needed.
  • Calendar Dashboard: There are four dashboards: Advanced, Standard, Calendar and KPI, determined by the version of the solution purchased. The dashboards allow access to view floor plans, search for work orders, view upcoming due dates and more.
  • Hippo Reports: Gives visibility into operational KPIs such as asset depreciation, maintenance costs, inventory budgets and maintenance metrics. Capabilities include generation of reports, emailing them to other users, exporting them and scheduling them to trigger at a future date.
  • Mobile App: Makes the solution accessible from any mobile device with an internet connection. 
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  • Asset Management: Collect and unify asset information into a cohesive, accessible platform that users can launch on any device.
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Product Ranking

#3

among all
CMMS Software

#14

among all
CMMS Software

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Analyst Rating Summary

69
78
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75
82
59
85
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Maintenance Request Management
Preventive and Predictive Maintenance Management
Reports and Dashboards
Maintenance Request Management
Vendors and Customers Management
Platform Capabilities
Reports and Dashboards
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Hippo CMMS
ManagerPlus
+ Add Product + Add Product
AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 0 75 59 98 81 80 90 52 89 45 50 79 0 82 85 100 87 90 85 61 89 60 100 83 0 25 50 75 100
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77%
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40%
87%
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78%
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22%
83%
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17%
80%
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90%
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86%
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14%
86%
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14%
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37%
88%
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12%
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76%
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24%
82%
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18%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

22%
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78%
28%
0%
72%

User Sentiment Summary

Great User Sentiment 560 reviews
Great User Sentiment 203 reviews
86%
of users recommend this product

Hippo CMMS has a 'great' User Satisfaction Rating of 86% when considering 560 user reviews from 4 recognized software review sites.

81%
of users recommend this product

ManagerPlus has a 'great' User Satisfaction Rating of 81% when considering 203 user reviews from 3 recognized software review sites.

4.6 (12)
n/a
4.2 (234)
5.0 (4)
4.4 (305)
4.0 (190)
4.4 (9)
4.3 (9)

Awards

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SelectHub research analysts have evaluated ManagerPlus and concluded it earns best-in-class honors for Vendors and Customers Management.

Vendors and Customers Management Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 90% of users mentioning this aspect felt that Hippo CMMS is user-friendly and has a minimal learning curve.
Customization: Every review mentioning customization indicated that the solution can be tailored to company needs and that customized views offer an additional benefit according.
Customer Support: Customer Support is very helpful and quick to reply, according to 85% of reviewers referring to support.
Cost-Effective: All the users reviews that refer to the cost agreed that the system provides features that make it cost effective.
Organized View: Hippo CMMS has an organized dashboard and clears on-screen clutter, according to all the users who mention dashboards.
Preventive Maintenance: PM reduces asset downtime and helps plan for future maintenance, as noted by all reviews mentioning this feature.
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Improved Visibility and Control: Centralized dashboard tracks asset location, status, and usage in real-time, empowering informed decision-making.
Streamlined Maintenance: Automated scheduling based on usage data and customizable alerts prevent downtime and optimize maintenance resources.
Enhanced Compliance: Built-in features track certifications, inspections, and audits, ensuring adherence to industry standards and mitigating risk.
Cost-Effective Management: Integrated cost tracking and depreciation tools provide accurate financial insights, enabling informed budgeting and cost optimization.
Data-Driven Decision Making: Advanced reporting and analytics tools generate actionable insights from asset data, empowering data-driven decision-making.
Mobile Workforce Optimization: Mobile app empowers field personnel with real-time access to asset data, streamlining workflows and improving operational efficiency.
Scalability and Integration: Modular architecture adapts to growing asset portfolios and integrates seamlessly with existing systems, ensuring sustainable scalability.
User-Friendly Interface: Intuitive interface simplifies asset management for users with varying technical expertise, promoting user adoption.
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No Mobile App: Every review mentioning this aspect felt the need for a mobile application instead of the link they use on their phones.
Inventory: All the users who mention inventory felt that they should be able to access assets in inventory without having to file a work order.
Drop Down Menu: The drop-down menu of many fields have issues and need to be improved, according to all users who mention this feature.
Offline Training: 70% of reviewers who talked about this feature observed the need for simple and easy-to-understand documents and videos for self-training.
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Limited Customization: While offering some customization options, users report rigidity in dashboards and reports, hindering adaptation to specific workflows.
Learning Curve for Complex Features: While generally user-friendly, some advanced features, like custom reports and integrations, require technical expertise, potentially increasing training needs.
Potential Implementation Challenges: Complex setups with large asset volumes or intricate integrations might require significant configuration and support, impacting deployment timelines.
Mixed Experiences with Customer Support: Users report varying levels of satisfaction with customer support, highlighting occasional slow response times or limited resolution to complex issues.
Pricing Concerns for Smaller Companies: While offering tiered pricing, some users, particularly smaller organizations, find the cost higher compared to basic asset tracking tools, requiring careful evaluation of ROI.
Mobile App Limitations: While available, the mobile app's functionality might not fully reflect the web platform's capabilities, potentially limiting field personnel's experience.
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Users praise Hippo CMMS for its user-friendly interface, efficient mobile apps for technicians, and responsive customer support. Many find it cost-effective compared to feature-rich competitors, but acknowledge it may lack some advanced customization options or in-depth reporting available in high-end CMMS solutions. A key strength highlighted by users is its intuitive design, allowing for quick onboarding and adoption, even for individuals less tech-savvy. Mobile apps are seen as a major differentiator, empowering technicians to work efficiently in the field, improving communication and reducing downtime. Responsive customer support is consistently lauded, ensuring users receive timely assistance when needed. However, some users mention limitations in advanced reporting and customization compared to pricier competitors. While offering pre-built reports and customizable dashboards, they may not cater to highly complex needs or require additional data manipulation for specific insights. Additionally, while offering various integrations, some users wish for deeper, more native integrations with specific software they utilize. Ultimately, user reviews suggest Hippo CMMS excels in offering a user-friendly, cost-effective solution with strong mobile capabilities and excellent support. However, those seeking highly advanced reporting, intricate customization, or deeper integrations with specific software might need to consider alternatives. Deciding factors often boil down to individual needs, budget constraints, and the importance placed on user-friendliness and mobile accessibility.

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User reviews of ManagerPlus in the past year paint a picture of a powerful asset management software with both strengths and weaknesses to consider. Many users praise its centralized dashboard and real-time tracking, providing valuable visibility into asset location, status, and usage. This comprehensive overview, compared to basic asset tracking tools, empowers informed decision-making and proactive maintenance, saving time and resources. Additionally, automated maintenance scheduling and built-in compliance features are highlighted as strengths, streamlining workflows and mitigating risks, which can be advantageous over competitors lacking these functionalities. However, some users mention limited customization options as a drawback. While the interface is generally user-friendly, reports and dashboards might not easily adapt to specific workflows, unlike some competitors offering more flexibility. Additionally, complex features and integrations can require more technical expertise, potentially increasing training needs compared to simpler asset management software. Another point of consideration is pricing. While ManagerPlus offers tiered plans, some users, particularly smaller businesses, find it costlier than basic alternatives. However, its comprehensive feature set and potential return on investment through improved efficiency and cost savings should be weighed against the initial cost. Ultimately, the decision depends on individual needs and budget constraints. In conclusion, ManagerPlus offers a robust suite of features for comprehensive asset management, but its value proposition depends on your specific needs and priorities. Carefully consider its strengths, such as real-time tracking and compliance management, alongside its limitations, like customization rigidity and potential learning curve. Comparing it to similar products based on features, ease of use, and pricing will help you determine if ManagerPlus is the right fit for your asset management goals.

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