Fullbay vs 60Hertz

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Our analysts compared Fullbay vs 60Hertz based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

60Hertz Software Tool

Product Basics

Fullbay offers a specialized software solution designed primarily for the heavy-duty truck repair and maintenance industry. This cloud-based platform is particularly well-suited for commercial repair shops seeking to streamline their operations, from service requests to invoicing. Fullbay stands out for its ability to enhance efficiency and transparency within repair shop workflows, offering significant benefits such as real-time updates on repair status, inventory management, and customer communication. Among its most lauded features are its comprehensive reporting capabilities, which help businesses track performance metrics and make data-driven decisions. When compared to other products in the CMMS (Computerized Maintenance Management System) space, users often highlight Fullbay's user-friendly interface and industry-specific functionalities as key differentiators. Pricing for Fullbay is typically structured on a subscription basis, with costs varying based on the size of the operation and specific needs, ensuring that businesses only pay for the features they require.

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60Hertz provides CMMS software designed for organizations managing critical infrastructure, such as utilities and industrial facilities. It streamlines maintenance operations by centralizing asset data, automating workflows, and facilitating collaboration. The software is highly customizable, enabling organizations to tailor it to their specific needs.

Key benefits include improved asset visibility, reduced downtime, and optimized maintenance costs. Its popular features include predictive maintenance capabilities, mobile access, and robust reporting tools. Compared to similar products, 60Hertz stands out with its focus on critical infrastructure and its user-friendly interface.

Pricing for 60Hertz is based on a subscription model, with tiers tailored to the size and complexity of an organization's operations. The cost varies depending on the number of assets managed and the level of support required.

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$169 Monthly
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$20/Site, Monthly
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Mobile
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Product Assistance

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In Person
Live Online
Videos
Webinars
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Email
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Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Ensure DOT Compliance: Track annual inspections, search service and purchase order history, and submit DVIR reports on a single platform. 
  • Simplify Parts Management: Keep track of the parts available, how many more are required and when they are required. Track the vendors selling the parts and how much each part costs. 
  • Stay On Top of Inventory: An inventory home screen displays available parts with details include part number, description and average cost. Helps stock individual parts that have a regular requirement. 
  • Maintain Asset Health: Provide preventive maintenance for customers and ensure timely maintenance of fleet vehicles. 
  • Increase Efficiency: Parts management and a set workflow allow faster authorization of work and increase productivity. 
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  • Access to Remote Assets: Manage all aspects of the maintenance process and drive program success even in the most remote and inaccessible locations. 
  • Manage Unlimited Assets: Manage an infinite number of assets from one fleet view. Use the derived insights to make informed decisions on repair and replacement. 
  • Reduce Excessive Field Trips: Limit skilled workers’ trips to the field by automatically tracking maintenance activities from the platform. 
  • User-Friendly Interface: A clear, simple interface with easy navigation. Add photos or diagrams for better understanding. 
  • Boost Technician Efficiency: Streamline work orders, automate scheduling, and provide mobile access for real-time updates, empowering technicians to complete more tasks effectively.
  • Enhance Asset Uptime: Implement preventive maintenance schedules, track asset history, and monitor key performance indicators to identify potential issues early on, preventing costly breakdowns and maximizing asset availability.
  • Optimize Maintenance Costs: Centralize maintenance data, analyze trends, and identify cost-saving opportunities through inventory optimization, vendor management, and proactive maintenance strategies.
  • Improve Compliance and Safety: Ensure adherence to industry regulations and safety protocols through automated compliance checks, risk assessments, and incident reporting, fostering a safe and compliant work environment.
  • Gain Real-Time Visibility: Access real-time data on work orders, asset performance, and maintenance history from any device, enabling informed decision-making and proactive maintenance planning.
  • Drive Collaboration and Communication: Facilitate seamless communication between maintenance teams, technicians, and stakeholders through integrated messaging, notifications, and knowledge-sharing platforms.
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  • Vendor Management: Save details of all the vendors and order directly. Select the medium for vendors to accept the order, such as email or message. 
  • Integration: Reduce the amount of switching between multiple applications. Integrate with other products already deployed and import relevant data to a single location. 
  • Inventory Management: View the exact location of a particular part in the shop, the quantity in stock and the preferred vendor for a particular part. Set a number for quantities of parts and receive a notification when the part needs to be reordered. 
  • Part Kits: Create kits for repetitive jobs and include all the parts and tools needed. After creating a service order, directly select the part kit instead of manually entering the parts. 
  • Purchase Orders: Directly create purchase orders when making a service order. Keep track of purchase orders, who requested it, which vendor delivered, how much it cost and the markup charged on the parts. 
  • Automatic Markups: Automatically mark up on the parts that are being used for a repair, with the option to set discounts and wholesale prices for selected customers. Privacy mode hides markups from customers. 
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  • Task Management: Create self-initiated checklists and customized event triggers such as time, run hours, seasons and conditions. Robust management of tasks increases accountability. 
  • Asset Management: Track moving assets and ensure preventive maintenance to optimize performance. Manage photos and information tagged to assets. 
  • Cross-Platform Compatibility: Compatible with both Android and iOS operating systems. Responsive design for mobile phones, tablets and desktops. 
  • Offline First: Manage maintenance processes offline with deep sync logic to support continuous productivity. 
  • Integration with Legacy Systems: Connect existing legacy systems to drive a culture of effective maintenance in the organization. 
  • Customized Views, Analysis and Reporting: Manage team efficiency and skill development with actionable insights from the field. 
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Product Ranking

#57

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CMMS Software

#61

among all
CMMS Software

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User Sentiment Summary

Excellent User Sentiment 224 reviews
Great User Sentiment 14 reviews
94%
of users recommend this product

Fullbay has a 'excellent' User Satisfaction Rating of 94% when considering 224 user reviews from 4 recognized software review sites.

82%
of users recommend this product

60Hertz has a 'great' User Satisfaction Rating of 82% when considering 14 user reviews from 2 recognized software review sites.

4.8 (48)
n/a
4.7 (86)
4.14 (7)
4.7 (87)
4.1 (7)
4.5 (3)
n/a

Awards

Fullbay stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Easy to Use: Users praise Fullbay's intuitive interface, finding it easy to navigate and learn, even for team members who aren't tech-savvy.
Improved Technician Communication: Fullbay's mobile app allows technicians to receive work orders, update job statuses, and communicate with the office in real-time, which streamlines operations and reduces downtime.
Streamlined Invoicing: The platform automates invoicing processes, making it easier to track expenses, bill customers, and get paid faster.
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Intuitive Interface: User-friendly dashboards and straightforward navigation streamline maintenance operations.
Comprehensive Work Order Management: Manage work orders efficiently with customizable templates, priority levels, and automated notifications.
Asset Tracking: Track assets effectively with detailed profiles, history logs, and maintenance schedules.
Predictive Maintenance: Leverage condition monitoring data to predict failures and schedule maintenance proactively.
Mobile Accessibility: Access CMMS data and perform tasks on the go with mobile apps.
Robust Reporting: Generate customizable reports for performance analysis, maintenance costs, and asset utilization.
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Limited Customization: The software's rigidity can be frustrating for users with unique workflows or reporting needs, as it may not easily adapt to specific requirements.
Mobile App Limitations: Technicians often find the mobile app's functionality lacking compared to the desktop version, hindering their efficiency and access to information while on the go.
Reporting Challenges: Generating custom reports or extracting specific data can be cumbersome, requiring workarounds or manual effort, which can be time-consuming for users who need tailored insights.
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Complex Interface: Users complain that the interface is cluttered and difficult to navigate, requiring extensive training to use effectively.
Limited Customization: Users express frustration with the inability to tailor the software to their specific workflow and business needs, leading to inefficiencies.
Poor Mobile Functionality: Users report issues with accessing and using the software on mobile devices, hindering remote work and field operations.
Insufficient Reporting Capabilities: Users find the reporting tools inadequate, limiting their ability to extract meaningful insights and make informed decisions.
Integration Challenges: Users encounter difficulties integrating the software with other systems, resulting in data silos and manual workarounds.
Limited Technical Support: Users complain about slow response times and inadequate support from the vendor, leaving them stranded when facing technical issues.
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Is Fullbay truly a "full bay" of features for fleet management? User reviews from the past year suggest that Fullbay is a powerful tool for managing heavy-duty truck and trailer repair shops, but it may not be the perfect fit for everyone. Users praise Fullbay for its comprehensive features, particularly its ability to track preventative maintenance schedules, parts, and labor times, all in one central location. One user raved that Fullbay "covers every aspect" of fleet management, making it a "one-and-done" solution. Another user highlighted how Fullbay streamlined their operations, enabling them to provide faster and more accurate service to their fleet customers. However, some users have reported experiencing significant technical issues and expressed frustration with customer service. One user felt they were the "only company actually using the system" due to the volume of issues encountered. They believed that if Fullbay had a larger user base, these problems would have been addressed and resolved. While Fullbay offers a robust suite of features, potential users should be aware of these reported shortcomings. Overall, Fullbay seems best suited for heavy-duty truck and trailer repair shops seeking a comprehensive, all-in-one solution for managing their operations. Smaller businesses or those with simpler needs may find Fullbay's extensive feature set to be overkill, particularly given the potential for technical difficulties.

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60Hertz is a CMMS software solution that users appreciate for its user-friendly interface, comprehensive feature set, and exceptional customer support. Compared to competitors, 60Hertz stands out with its intuitive design that streamlines maintenance tasks, making it accessible to users of all technical backgrounds. Its robust functionality encompasses work order management, asset tracking, inventory control, and reporting, providing a holistic solution for maintenance operations. Additionally, 60Hertz's dedicated support team receives consistent praise for their prompt and knowledgeable assistance, ensuring seamless implementation and ongoing usage. However, some users have expressed concerns regarding the software's limited customization options, which may not fully accommodate highly specialized maintenance needs. Additionally, the reporting capabilities, while generally robust, could benefit from further enhancements to provide more granular data analysis. Despite these areas for improvement, 60Hertz remains a highly recommended CMMS solution for organizations seeking a user-friendly, feature-rich platform backed by exceptional support. Its strengths in usability, functionality, and support make it particularly well-suited for businesses prioritizing ease of use, comprehensive maintenance management, and reliable technical assistance.

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