eMaint vs Tikkit

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Our analysts compared eMaint vs Tikkit based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

eMaint is a computerized maintenance management system (CMMS) that helps streamline maintenance operations, optimize asset performance and boost productivity. 

Features like asset management, inventory control and condition monitoring empower businesses to achieve enhanced asset visibility and operational efficiency.

User reviews consistently highlight the system’s user-friendly interface, powerful work order management capabilities and responsive customer support. 

However, some users also express a desire for greater reporting customization and an enhanced mobile app experience.

Its flexible pricing options, including tiered plans and customized quotes, ensure accessibility for businesses of all sizes and budgets.

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Tikkit is a web-based solution that helps manage work requests and orders, preventive maintenance and vendor tasks, allowing companies to improve return on investment. It focuses on asset management for the real-estate industry, with an occupant portal that helps streamline communication processes. It offers a free trial period so users can experience the customization, features and adaptability before committing.
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$69/User, Monthly
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Tailored to your specific needs
$59 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Boost Equipment Uptime: Advanced Atomization after using the system’s preventive maintenance planning and reporting capabilities achieved a remarkable increase in uptime, going from an average of 80% to 95-96%, and even reaching 97% for some production lines.
  • Complete Preventive Maintenance Tasks On Time: Asahi Kasei Plastics North America used the system to implement an on-time metric and gain real-time data visibility through Power BI integration. This led to a 97% on-time PM completion rate, exceeding the 95% target.
  • Increase Work Order Completion Rate: The system’s centralized platform, real-time data insights and focus on equipment reliability enabled Fibrix Filtration to significantly improve its work order completion rate, exceeding its initial target of 85% and reaching over 90% within the first year of implementation.
  • Sense Trouble Before It Strikes: Jack Daniel Cooperage integrated Fluke vibration with the system to proactively monitor equipment health. This allowed them to detect potential issues through real-time data and automatic work order generation, preventing costly downtime and ensuring optimal equipment performance.
  • Gain Offline Data Access: Fluke Mobile, the eMaint app, allowed Gee Whiz’s maintenance teams to access and complete work orders even in areas without reliable internet service, eliminating downtime and improving productivity in remote locations.
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  • Work Mobile: Create and assign work orders, communicate with occupants and vendors, and manage occupant requests and leads on a single interface at any time and any place. 
  • Stay in the Loop: Get notified by email or text messages when a comment is added, a label is changed or a technician makes any other updates. 
  • Integrate With Email: Receive, manage and track work orders via email, syncing across devices, secure work order email messages using location-based tracking,and communicate with occupants and vendors via email without asking them to install or log in to a system.  
  • Streamline Communication: Communicate with occupants and vendors through email or the web, based on the mode of communication used for a request. They can communicate through comments left on work orders to receive specific requirements. 
  • Boost ROI: Save more on operating expenses and improve time-to-resolution with PM scheduling and maintenance. 
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  • Asset Management: Gain visibility into your assets to optimize maintenance operations.
    • Multi-Site Control: You can oversee maintenance for every plant from your headquarters, while your teams in different countries work in their local languages and currencies.
    • Command Center: Attach maintenance manuals, warranty information and historical repair records to assets, making these documents readily accessible whenever needed. Organize assets by facility, department, equipment type or any other relevant criteria.
    • Life Cycle Tracking: From the day a new piece of equipment is installed to the day it's decommissioned, track everything — usage, maintenance history, calibration dates and warranty information.
  • Work Order Management: Create, assign and track work orders with just a few clicks.
    • Creation: Generate work orders through the mobile app, in bulk for multiple assets or include them as part of route-based inspections. Automatically trigger work orders based on pre-defined conditions or detected faults.
    • Work Requests via QR Codes: If your technicians encounter a broken machine in the field, they can quickly initiate a work request by scanning the asset's QR code, streamlining the process and minimizing downtime.
    • Preventive Maintenance Scheduling: Drag-and-drop calendar interface helps you plan and visualize preventive maintenance tasks, making it easier to create recurring PMs, assign work and address scheduling conflicts.
    • Data-Driven Work Orders: Integrate with Fluke sensors or SCADA/PLC systems to collect real-time asset data to automatically create work orders when the data indicates a potential failure.
  • Inventory Management: Maintain optimal stock levels, control costs and ensure critical parts are readily available to keep operations running smoothly.
    • Parts Tracking and Assignment: Easily search for parts by name, number or description and assign them to work orders with a few clicks, ensuring technicians have the right parts on hand for every job.
    • Inventory Control: Monitor real-time inventory levels and receive automatic alerts when parts are running low, preventing unexpected stockouts. Track spending against budget to avoid overstocking on unnecessary items.
    • Purchase Orders: Connect with ERP systems like SAP ERP to automatically update inventory levels after processing purchase orders.
    • Global Inventory Visibility: Access and share inventory information across multiple locations or warehouses in real time. If one site is out of stock, easily locate and request the part from another site.
  • Condition Monitoring: Proactively identify potential machine failures and take action to prevent them.
    • Machine Health Monitoring: Connect Fluke wireless vibration sensors to track equipment conditions (e.g., vibration, temperature, pressure) 24/7, giving you up-to-the-minute insights and catching potential issues early.
    • Alarms and Notifications: Set personalized alerts based on specific thresholds or fault patterns, so you're notified the moment something's amiss via email, text or in-app notifications.
    • Advanced Analysis: You can analyze historical data to identify trends, diagnose root causes and optimize maintenance schedules. AI-powered fault detection and recommendations further enhance your decision-making.
  • Reporting: Track key metrics like downtime, uptime and asset condition trends to make informed decisions, optimize maintenance strategies and improve overall equipment effectiveness
  • Compliance Hub: The system is built to help you comply with industry standards like FDA 21 CFR Part 11 and EudraLex Vol. 4. Access a detailed, time-stamped record of every action and change, simplifying asset history and work order verification.
  • Mobile App: Technicians can access, update and complete work orders directly from their mobile devices, including checking off tasks, uploading photos and even capturing electronic signatures. Work offline and everything syncs up automatically when you're back in range.
  • Integrations: Connect to apps like NetSuite and Salesforce or use the API for custom integrations. Tap into SCADA, PLC, and MES/MOM production data to move from a reactive to a proactive approach.
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  • Preventive Maintenance Scheduling: Offers a calendar or daisy-chained templates to send maintenance reminders in a series based on due dates. Set up PM plans with repeating requests and automatically label and clean up pending PMs in the backlog. 
  • Vendor Management: Allows vendors a complete and consolidated view of work orders. They can directly contact using comments and images through work orders or emails. 
  • Occupant Portal: Helps capture occupant requests for service and send update notifications on the progress of tenant requests. Capabilities include scheduling vendor visits through a centralized system, setting up an occupant-facing website and providing access to reports of previous work orders. 
  • Time and Cost Tracking: Tracks the total cost and time allocated on asset maintenance and work requests to facilitate repair/replace decisions. Invoice for billable expenses while managing non-billable items. Customizable cost categories keep track of the expense of each category, while time tracking shows at a granular level which activities and locations require the most work hours. 
  • Asset Management: Stores asset manuals, parts lists, make, model, serial number and more on a centralized platform. Logs maintenance history, the total cost of assets, warranties, and acquisition and decommissioning dates. 
  • Reports: Uncover frequent problems through tracking issues by type, time to respond and time to resolution.Customize reports to work requests or work orders. Focus on chronic and repetitive issues and make the necessary decisions to either repair or replace. 
  • Work Order: Create work orders and assign them to staff or outsourced vendors on a single interface. Additionally: 
    •  Customize the request types to specific locations. 
    •  Write notes only visible to designated users and the vendor. 
    •  View work orders by status, owner type and priority. 
    •  Attach images and documents, as well as add cost. 
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Product Ranking

#29

among all
CMMS Software

#75

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

eMaint
Tikkit
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 50 95 88 98 95 90 100 78 98 45 50 90 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 590 reviews
Excellent User Sentiment 93 reviews
89%
of users recommend this product

eMaint has a 'great' User Satisfaction Rating of 89% when considering 590 user reviews from 4 recognized software review sites.

95%
of users recommend this product

Tikkit has a 'excellent' User Satisfaction Rating of 95% when considering 93 user reviews from 3 recognized software review sites.

4.5 (128)
4.3 (7)
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4.77 (43)
4.4 (294)
4.8 (43)
4.6 (159)
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4.0 (9)
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Awards

SelectHub research analysts have evaluated eMaint and concluded it earns best-in-class honors for Asset Management.

Asset Management Award

Tikkit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly & Adaptable: Users consistently highlight the system’s user-friendly interface and adaptability to various maintenance needs, making it suitable for different industries and company sizes.
Efficient Work Order Handling: The system streamlines maintenance tasks with its robust work order management system, from creation and assignment to tracking and completion.
Responsive Customer Support: Users praise the vendor’s responsive, helpful and knowledgeable customer service.
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Easy to Use: Users praise Tikkit for its user-friendly interface, finding it simple to navigate and understand, even for those unfamiliar with CMMS software.
Mobile Accessibility: The mobile app receives positive feedback for its convenience, allowing technicians to access work orders and update information from any location.
Improved Communication: Tikkit facilitates better communication between maintenance teams and other departments, streamlining workflows and reducing downtime.
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Limited Reporting Flexibility: Users find the reporting configuration complex and desire more customizable options for data visualization and analysis.
Mobile App Lacks Robustness: Users report limitations with the mobile app, including restricted search capabilities, excessive scrolling and a less intuitive interface compared to the desktop version.
Advanced Features Difficult to Manage: Configuring complex functionalities and integrating new modules can be challenging, and occasional server issues or bugs after updates have been reported.
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Limited Customization: Users have expressed frustration over the inflexibility of Tikkit's platform, particularly when it comes to tailoring the software to their specific needs. For example, some users have reported difficulties in customizing reports or creating unique workflows.
Mobile App Functionality: While Tikkit does offer a mobile app, some users have found its functionality to be lacking compared to the desktop version. This can be a significant drawback for technicians who rely on mobile devices for their work.
Customer Support Response Times: Some users have reported experiencing delays in receiving support from Tikkit. This can be particularly frustrating when dealing with urgent technical issues that require immediate attention.
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eMaint is a CMMS solution designed to streamline maintenance operations, boost equipment uptime and improve overall productivity across various industries. Its user-friendly interface and adaptability make it suitable for organizations of all sizes.The system's strength lies in its comprehensive work order management, enabling efficient creation, assignment, tracking and completion of maintenance tasks.The integration of Fluke sensors and the ability to trigger data-driven work orders further enhance the platform’s proactive maintenance capabilities.Users particularly appreciate the responsive customer support, which provides timely assistance and guidance throughout the implementation.Furthermore, the mobile app, while having room for improvement, offers valuable offline access and enables technicians to manage work orders on the go.Now, no system is flawless. Some users find the reporting a bit tricky to set up, and the mobile app could use a bit of a makeover. Also, if you're diving into the more advanced features, be prepared for a bit of a learning curve.But overall, eMaint is a solid choice for anyone looking to streamline their maintenance operations. It may not be the fanciest tool out there, but it gets the job done, and its user-friendly approach and helpful support make it a valuable asset for any team.

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User reviews from the past year paint a mixed picture. Some users praise Tikkit for its intuitive interface and robust features, particularly its task management system, which allows for easy prioritization and tracking of tasks. Others, however, find the software clunky and difficult to navigate, citing a steep learning curve. A common thread in positive reviews is Tikkit's ability to streamline workflows and improve team collaboration, with users highlighting the centralized platform as a key differentiator that sets it apart from competitors like Asana and Trello. Conversely, negative reviews often point to a lack of flexibility and customization options, making it challenging to adapt the software to specific needs. Overall, Tikkit seems best suited for teams and organizations seeking a comprehensive task management solution with a strong emphasis on collaboration. Its centralized platform and intuitive task management system can be valuable assets for streamlining workflows and improving team productivity. However, its lack of flexibility and customization options may make it a less suitable choice for users with more specialized needs or those who prefer a higher degree of control over their software.

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